[Resolved]  ICICI Prudential — Poor ICICI Prudential Service

I had made a payment of Rs.15,000 against the Renewel of my ICICI Prulife policy but i had received receipts only for Rs.13,500. I posted them the same case twice and again they have posted me the same receipts. In a telephonic conversation with them they said the Rs.1500 is balance with them and will be adjusted in next payment, they said the amount will not debited form my account but again the amount Rs.1500 was withdrawn from my ICICI account and also they have adjusted the Rs.1500 amount for the same month. I dnt know how they people are doing these things and why anybody not stopping them but i have decided to do the same.
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Prudential — Getting marketing calls in spite of putting my name in DNC

I have put my name and number in the ICICI Prudential DNC and I have told every person who calls me not to call me...but inspite of this, I get a call from these people every 2 weeks. Its really can I get rid of these people?
I have a lifetime super pension policy since jan 2005. my policy number is 03837557. I am paying monthly 1000/- rs and i have not received any bills or received monthly statements for this money. Actually i am not paying the bills through my hands and the bills are payed by my policy Advisor and i received a statement in 23 june 2007, and they told me that i was not payed bills since six months and if i was not pay the bill the policy will lapse. thatswhy i am sending this complaint. so please check my policy doccuments and the details of cash bills and send a billstatement or any other proof to my e-mail id or send paper doccuments to my home address as menctioned in my policy doccuments. i am not living in my hometown and i am doing job in lucknow and someother places o[censored]p. thatswhy i am trusted my adviser. but when i saw that statement i got a doubt about this. so, please send details for this bills. thanking you. yours sincerely,
Jayachandra K.
My name is Ajith Anto.
I am having a policy in ICICI proLife.
Tuesday I made a request for the statement to my email for tax exception through online, that is 12/02/2008. I waited for the response till next day.
AS i am not able to get an response from the same i made a call to the given number in the online and made a request for the same. That also gave me an assurance that it will reach u in 24 hours, ie is on 13/02/2008.
I never got a response for the above to requests.
Again i made a call on 14/02/2008 at about 5 PM. This time i talked with the customer care person. I was not satisfied with the response as they told me, they haven’t got any request for the request till now. Then i told them clearly the last day of submitting for the same is next day, i want the same on same day or max of next day morning. That told we will escalate the same to Abishak or some one. I talked with that person i explained the same to that guy..
At last he gave me word saying that the document will be reaching u before 10 am or at the max of 10.30 am next day, ie Friday. So i was happy to hear some one is there to take care.
Next day morning i waited till 12. I never got a mail from any one. I again made a called like a fool to same number. They told me that they will send me the same in one hour, ie 1 pm and no need to call back we will call u for confirmation.
I was really sad as like completely gone. I had no other option other than waiting. As they made me like a beggar.
I waited till 1.30 then i again made a call this time i again talked to Abishak....
I was like sorry we are having some problem we needed one more hour.......
ho god they are playing with me.... I told i cant wait.. Then he told me that 'i will call u in 15 min .no need to cal back ... i gave u the promise ...... some thing ..some thing....' then i waited for 30 min.. like as fool .. again i made a call and asked then Abishak told me Sorry again ................................................................

Great u can say only Sorry and cant keep the word ... Great ICICI .....

the call was transferred to Lalith now he was good. He the only person who keep the word with me....................

One thing sure u dont get any mail from me any more....
As i am going to move out....
I am having a salary account, some other mutual funds from here....
For ur good news i am really thinking of changing every thing.......
So u want have any problems from me...

My half day of work is gone...
4 to 5 times i called by myself.....
Completely mocked by my collogues in office...
Complete tension............................................
How is going to pay for these..............................

For this mail u may send a Great sorry..... clap...clap
U dont know to work or u daont know to keep the word...
Only knows to say sorry.................

Ajith Anto

ICICI Prudential — Rude Anonymous Caller


I recieved a calls from +[protected] and +[protected] and the caller asked me to join into ICICI Prudential. when I denied, he started abusing me literally without any reason.

Please help in this regard or point me whom to contact for such type of complanints.
I have a lifetime policy since jan 2006. my policy number is 02277369. I am paying monthly 1500/- rs right now my policy is matured, wats the status of my policy account
i choose thhe balancer fund dat time NAV was 20.31
and right n0w it was26.51
so plz tell me dat how much my money grow
wats the status of growing
plz tell me all the detail of my policy dat how much i invest how much its grow and right now status

ICICI Prudential — Revised statement not received!

ICICI and ICICI Prudential is a big fraud.
Hi Sameer!
i hold policy of ICICI Prudential and they have generated a policyholder epin user id, through which i access my policy statement, premium receipts from icici prudential website. I suggest you ask them to generate one for your policy. Earlier I used to call their call center requesting for a unit statement and the same was couriered to my communication address.Try one of these!

ICICI Prudential — not receiving of pan card yet.

dear sir/madam

i have applied for pan card on18 jan 2008. but i have not recived my pan card yet. however it has been dispatched on 30/01/2008

the details are following

application no.[protected]
coupon no[protected]

dispatched date-30/01/08

plz look into the matter and make it recivable as soon as possible

thanking you.
contact no-[protected]
Really up set with the ICICI Prudential and do not want any type of relation with ICICI any more.

ICICI Prudential — Non-receipt of ICICI Prudential Bond

Non-receipt of ICICI Prudential Bond in respect of Smt. Malipatel Aparna, Policy No. 06207936 for Rs. 36, 000 dated 18.9.2007. I request you to kindly send me the bond at the earliest, as I have not received till date.

icici prudential policy — not able to receive monthly premium receipts from past 6 months


this is kausar, would like to bring ur notice that i have not received icici prudential premium receipts from last six months inspite of calling customer service number there is no action taken for my complaint.
i have not received premium receipt of feb 2008, march 2008, april 2008, may 2008, june 2008, july 2008, august 2008...
i m fed up with ur service n next time i will make sure that i will never purchase policy from ICICI.
plz do the needful as soon as possible or else i have to sue ur company for not providing proper service
Advocate kausar

icici prudential poor service in claims — poor service

I am bought haspital care plan in september 2007 from icici prudential itarsi m.p branch.i was operated last month 30-35 days back, i submitted my all documents for claim in Icic prudential Itarsi m.p branch but i didnot get claim till now.Icici group members asked it takes 20-25 days.but it takes more time...
i want to know my net possion and my ballance
i had bought a icici prudential life insurance . i had deposited all the amount asked by the autorised agent. Afterb some times, i got an information letter that my policy had been redempted and cheques of my amount deposited positively but, due to some reasons I did not encash the cheques deposited.
I also lodged complaints in ICICI prudential office situated at city centre, Durgapur( west bengal) and
they gave me consolation that I will get my amount soon but almost 18 months had been passed and there is not any response from the company. At there office, whenever i go, i receive same clarifications that your complaints has been forwarded to the head office and you will get your chaeques
Can anybody please help ?

ICICI Prudential — medical Policy

Dear Concern,

I want to write about a problem with icici prodential, on telephonic approval for a health policy[protected] on 30th july 2008.I have yet to receive phyical hard copy of policy and they have blocked my credit card([protected]) amount for rupees 4768.00 were they committed for health check up as well as the treatment cost but when i called up prodential on their toll free no. they stated diffrent version for my policy, i want to be withdraw my policy.

but not getting any help from icici prodential.
looking farward for solution and positive response

ICICI Prudential — non delivery of courier (2682267070)



i am trying to get the telephone no.of mr madhusudan branch manager icici bank hubli - i am his friend and ned to speak to him
tks n rgds reynolds
icici bank india is not sending my internet banking password, They say that it is dispatched o 02/12/2008 but not recived yet 16/12/2008. they are not taking any action, , ,
its urgent i am getting loss day by day for the same.
My Policy number 01121853 still now i have paid 4 premiums now if i want to with dram ( surrender ) what is procedure and how much i can get.

waiting for response.

Hello Good morning,

I want to stop the payment for Rs : 8924.00 for “ LIFE Time Gold ” which i have to pay premium 700 per month.

I don’t require the policy, please cancel the policy and credit back to the same amount to my ICICI Credit Card No: [protected]

If you can continue the same I will cancel Credit card and I can switch to another Bank.

Thanks&Regards, ,

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    ICICI Prudential Life Insurance
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    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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