ICICI Prudential Life Insurance Complaints & Reviews

dear sir,
in March first week they revert me that my PF will be settled with in three working days.but my PF is not settled by today.
neither they revert me why my PF is not settled? nor they done settlement.
Thanks
Upendra
Kanpur
MOb-[protected]

Dear sir,
This is with reference to draw your attention towards the PF withdrawal form which i have submitted 6 months back send to your mailing address stating my icici bank a/c[protected], for my employee id -500413, left the company as Senior agency manager, but no revert on the same has been received till date.how can i view the status of the same.Further the company has not even send my form 16 for last year i think which is of no use for the company to keep the same with them.Kindly reslove my query kindly mail your response to my above mention email id.
Thanks & regards
Sumit Grover
[protected].

its been more than 6 months when i resigned from ICICI PRUDENTIAL but till now i have not recieved my provident fund. I had submitted all the required papers still...please revert back and respond positively.


RAHUL BAJPAI
[protected], [protected]
EMP-ID:565966
resignation date:31/03/2009

Dear Sir,

This is Maya Rao- an ex employee of ICICI prudential & my employee code is 564507. The last date with the organization was 31/05/2009.

Kindly update me with my relieving letter & my last salary slip since I require to update the same to my joining orginzation. Also update on when I would be receiving my providend fund amount since 5 months have passed by.

Awaiting your revert at the earliest.

Regards,
Maya Rao
[protected]

Dear sir,
In December second week they revert me that my PF will be settled with in fifteen working days.but my PF is not settled by today.
neither they revert me why my PF is not settled? nor they done settlement.
Thanks
Suraj padmakaran
Emp id 521104

sir
my emp.id is 557589 i join 10-8-08 and my last working day 23-3-10
but my last sallary still i have not received please responce me

Sir

MY EMP ID IS 557589 AND I JOIN ICICI PRU 10.8.2008 AND MY LAST WORKING DAY IN ICICIPRU 23.3.2010 BUT LAST SALLARY OR SATTELMENT STILL I HAVE NOT RECEIVED PLEASE RESPONCE ME

SURENDRA SINGH PARIHAR
EMP ID 557589
MOBIL NO [protected]

JODHPUR RAJASTHAN

Dear Sir,

I am AJAY PAL SINGH an ex employee of ICICI prudential & my employee code is 5869366. The last date with the organization was april2010

Kindly update me with my relieving letter to my Email- [protected]@rediffmail.com & please satelment my PF I require to update the same to my joining orginzation. Also update on when I would be receiving my providend fund amount since 5 months have passed by.

Awaiting your revert at the earliest.
THANKS
ajay pal singh
emp.code-586936

sir

still i have cant received my pf my emp id is 574650 Ram singh tak jodhpur my maail is [protected]@yahoo.com

Dear Sir

I m Ashwani Malhotra my emp code is 526466 i resigned from icici prudential life insurance on 8 th august 2011 for the same i recieved a mail from exit registeration. i entered the link and submit my details after one month, when i again tried to login the same my password doesnot exist, how do i get my reliving letter .pls hep for the same

my mail id is ashwani.[protected]@yahoo.co.in

Respected Sir;Myself Ayan.
My employee id-508037. Department:- AGENCY EAST. I was working with
ICICI prudential life insurance from 13/06/2006 to 30/09/2006. I did not
receive any relieving letter since then. If anything is pending from my
end please let me know.Here is my contact no and email [protected]@gmail.com+91-[protected]

Respected Sir

This is ROHIT KUMAR, i am ex employee in your company, My Pan no. is AVUPK6136A & my DOB is 08/06/1983 .My personal mail id is ( [protected]@yahoo.com ) .

Regards
Rohit Kumar

payment stop of ECS

PLEASE STOP PAYMENT OF POLICY NO.17522183

I also faced the same kind of issue previously. ICICI Prudential provides very pathetic services. These people just make their customers by frauds and don't support afterwards.

regards,
Praveen

how to switch my funds online pls provide process where i have to login do the same

my policy no. is 11570797 & dob[protected]

pls send premium receipt

transaction no. IB02871414 throght sbbj internet banking

my ICICI Prudential policy no. is 11570797 & dob[protected]

pls send premium receipt

transaction no. IB02871414 throght sbbj internet banking

ICICI Prudential Life Insurance — after 2 1/2 month bond not received

yasmin vano w/o anwar husain 1/121 machhli tola fatehgarh farrukhabad up pin code 209601 first premium paid 50.000 my policy no 19125664 i am faidap your working icici bank in branch fatehgarh.

Sir,
I have an ICICI Credit Card for last one year. On 28/04/2009 I have received a call from ICICI Pru that an ICICI Pru Life Have been activated on my a/c and Rs.4390/- is deducdted from my Credit Card on 27/04/2009 as a premium of that Policy. I am so surprised that i don;t know anything about that. and the policy hasbeen acti vated without my permission and I am not able to pay that amount. I have not receive any paper of that police. ICICI Customer Care Could not help me .Please Do something As Soon As Possible about that. my particulars is given below :-

Name :- Sombit Kar
Father's Name :- Prodip Kr. Kar
Mob. No. :- [protected]
Address :- 20/5/2, Dharmatala Road, Belurmath Howrah-711202
D.O.B :- 03/06/1984
ICICI Credit Card No. - [protected]
ICICI Pru Activated on :- 27/04/2009
Amount deducted from Card :- Rs.4390/-

I am saravanakumar from chennai and my policy no is 11790129.I want to cancel the policy and kindly repay to my credit card account.Please do the needful.

1. Dear sir,
i bought a policy with(iciciprulife.) dated december 2008, my policy no. is[protected] at lucknow i receved bond dated(27/8/09), than i saw my bond i m not satisfied WITH plan i want to branch, freelook my policy i visited lot of time at ICICI branches -gomti nagar, shanajaf road, chowk, and mefair but they all made me fool they did not conserntrate on it they did not accept my request than i call to customer care he said to me it is possible you go at branch & if thye will not accept your request you will talk to me again.i went at branch talked to manager than she give me a freelook form said to me u will enclose a canceled cheque with free look form but i don’t have cheque i have saving a/c withdraw my money by withdraw form so tel me what i do now
now ihave only tow days for freelook my policy.
Thanks&Regards
Ali Imran zaidi

I have already apply to cancell the policy, but till day we have not received my refund amount, I have also give the details of my saving bank A/c No.


Pls do the needful

Naresh Suthar

I am Vidya panaskar from pune and my application no is 39946377 .I want to cancel the policy and kindly repay to my account.Please do the needful.

policy stats not given. my policy name save'n'protect policy no 00468438 my email id [protected]@gmail.com

icici prudential life insurance lifetime — there is no statement of policy

i have taken icici pru life time but since last year i have not found any statement regarding this policy.
policy have been matured but yet there is no reponse from the company .plz do as necessary.
thanks!

regards,
policy no . 02451496
last receipt no . 19180645
add : sharad kumar asthana
102 A Barra -2
kanpur-208027
Mo : [protected]

ICICI Prudential Life Time Super - A Horrible Experience
This is amazing and horrifying that a reputed organisation with the brand name of ICICI bank had created the suspicion and doubt by doing such a silly and blunder mistake by sending a Premiun Paid Certificate for the year[protected] mentioning the almost similar name of the policy holder with the policy no belonging to another policy holder.
The Policy No : 04765854 ICICI Prudential Life Time Super has been assured in the name of Mr. Rajendra Kumar Tyagi R/o 99-Akash Kunj, Sector-9 Plot No 14, Opp DDA Sports Complex Rohini, Delhi-110 085.
The certificate for the year[protected] having the same Policy No has been issued to me in the name and address written on the same as:-
Mr. Rajendra Prasad Tyagi
2/68 Shrdhapuri, Kankar Khera,
Meerut (UP)
How can I develop faith and belief in ICICI bank whether my invested money with the bank is properly used against my policy or not?
Please explain me in detail .
Thanking you,
Rajendra Kumar Tyagi
Policy No[protected]
99-Akash Kunj, Sector -9 Plot No 14,
ROHINI, DELHI 10085
Mob No +[protected] /[protected]

i want my account status. my a/c no :[protected] immediately

NEED ACCOUNT STATEMENT

Dear Sir,

Please send me account statement of my policy no 02955215 urgently.

Regards

Sharda

Dear Sir,

Please send me account statement of my policy no 06893184 & 06892856 urgently.

Regards

Upendra

Sir please give me details of my police.pol.no is 10733693.
Give my e-pin also

dear sir,

can you please send me the statement of accounts of policy number[protected]life time pension and policy number[protected] life link

Dear sir,

can you please send me the statement of account of policy number[protected]life link and also the statement of account of policy number[protected]life time pension

thanking you,

Ganapathy K.C

we have not received my account statement to till plz
send our account statment to till date
my registered email id:- [protected]@yahoo.co.in

my policy no[protected]

life time super

plz send our unit detial & fund vaulue to till date

policy no[protected]

sir my police no;[protected]life time super pension) crrent nav

please account statement my policy no 06048197 email [protected]@yahoo.in

my policy number is 09287480 it has been expired or not and no contact with your office and no call from your office and my DOB-25.05.1991 and my mail-id is ravi.[protected]@gmail.com any officer contact me shortly

I apply partital amount Rs.200000 dt.28/09/10 my police no.04546021 today 13/10/10 we have not receive any type of payment.

Dear Sir,
Please send me a account statement of the below Mentioned number at the earliest

LIFE TIME GOLD A/c No[protected]

Regards.

Dukhisyama Nanda

Dear Sir,

I paid the half-yearly Premium of Rs.10, 000/=, due on[protected], against my Life Stage pension Policy No. 08301391 two (2) times i.e. 10, 000 * 2 = 20, 000/= on[protected] by Internet Banking through my, ICICI BANK, KAKINADA Branch Pin code 533001, A. P. SB Account No.[protected]. Paid in refference[protected] / 2215350 &[protected] / 2215363 respectively.

Hence, I request you to Revert and Credit the amount of Rs. 10, 000/= directly to my ICICI BANK, KAKINADA BRANCH, SB Account No.[protected] at an early date under intimation to my E-MAIL.
With regards,
Venkata Apparao Avancha.

NEED ACCOUNT STATEMENT
Dear Sir,

Please send me account statement of my policy no 06610648 urgently.pl send it to me [protected]@gmail.com & [protected]@yahoo.com

Regards

Karan Saigal
[protected]

Dear Sir,

Please send me yearly account statement of my policy no 1691379/30 urgently.

Regards

nisha dhingra

NEED ACCOUNT STATEMENT




Dear Sir,

Please send me account statement of my policy no 07768661 urgently.

Regards

s p panday

Dear Sir

Please Send Me Account Statement for my Email Id: [protected]@xcelstiro.com
My Policy No:[protected] Mona Chawla
[protected] Deepak Chawla
[protected] Mona Chawla

Thank's
Regards

Deepak Chawla

Dear Sir,
please send me account statement and redemption value of my policy icicipru life time gold policy no 11010069 on my email [protected]@yahoo.com

I have not received my last premium receipt of january-2011
The agents promise good services and returns while giving the product but did not contact once in last three years

Please send me account statement of my policy no[protected],[protected][protected] urgently.pl send it to me by email. [protected]@yahoo.com

Dear Sir,

Please send me account statement of my policy no.11124385 urgently.

Regards

V. Tamilarasi
r.[protected]@yahoo.com

Dear Sir,

Please send me account statement of my policy no 03229186 urgently. for year 2011-12 ...

Regards
Raghvendra Singh
[protected]
date of Birth[protected]

Dear Sir/Madam
I have a Cash back policy since Feb 2008, Policy No is[protected].I want to know the current status of the policy, Sir I Have only the money reciepts of the premium which i have paid in the past, I dont have any documents of the policy. I request you to kindly guide me to get the documents. My agent has left ICICI Prudential Life Insurance, Hence I am in a great dilema,
Regards
Vishnu Raja Roy
DOB-22/07/1978
PH No-[protected]
Ranchi, Jharkhand

deepa employee of icici delhi mob[protected],[protected] videocon tower want to cheat me in regard the my policy no 02472524
she assured me unit value + refund of administrative fee, agent commission and bonus Rs 10000/
but she is denying
Dr Dharam singh [protected]

Dear Sir,

Please send me account statement of my policy no 11339359 urgently.

Regards

Deviprasad

Dear Mr.Roy,

We understand you are in receipt of the policy documents for your policy held with ICICI Prudential Life Insurance and do not have any concerns towards the policy. Request you to let us know if we could be of any further assistance to you.

You may contact us on our toll free number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Dear Sir(Dharam Singh),

We are sorry to hear your concern. Someone from ICICI Prudential Life Insurance will get in touch with your shortly to help resolve your concern.

Regards,
ICICI Prudential Life Insurance

Pls send me account statement of my policy no 10650438 urgently.


Regards

R. K. Singh

Dear Mr.Singh,

We have made a note of your request. We were unable to establish contact with you.

Please be assured the statement of account for your policy shall be shared at your resgistered email address shortly.

Regards,
ICICI Prudential Life Insurance

i want to know fund value of my policy no.11644310

Dear Mr. Rajpiplawala,

ICICI Prudential Life Insurance values your continued patronage. Your request has been processed and the required details have been sent to your registered email address.

Can we be of any further service to you?

You may contact us on our toll free number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

RES SIR
PL SEND ME ACOUNT STATEMENT AND NAV OF MY POLICY NO 02833382

res sir
pl send me statement and nav of pl no 02833382

i want my account status. my a/c no :[protected] immediately

Dear Sir

Please Send Me Account Statement for my Email Id: [protected]@yahoo.com
My Policy No:[protected]

Thank's
Regards

PARBHOO DAYAL SINGH

DEAR SIR,
PLEASE SEND ME FOLLOWING POLICIES STATEMENT IMMEDIETELY
[protected] POLICY TERM YEAR 15 YRS SARITA DEVI DATE OF BIRTH 03/06/1970
[protected] POLICY TERM YEAR 15YRS NIRMALA DEVI SHARMA DATE OF BIRTH 10/12/1966

NIRMALA DEVI SHARMA W/O RAM RATAN SHARMA
ADARSH COLONY P.O-SUJANGARH PIN 331507

NEED ACCOUNT STATEMENT
Dear Sir,

Please send me account statement of my policy no 07033490 urgently.

Regards

kotaiah mikkili
[protected]

please sir my policy No. 14042591, I want to surrendar so my policy amount sent my Address Rly Qtr. No. 89/1, station ward Bhatapara, Dist Balodabazar Bhatapara (C.G) 493118 and email: s.[protected]@yahoo.com, new contact no. [protected]

pls send my policy statement of policy no 15593931 on my mail [protected]@yahoo.com

Sir, please send my account statement of policy no 12661168 at Email:- pkdas.[protected]@gmail.com and i want to know the procedure of getting the money as i need it badly

please sand me account statement of my policy no.11508960 urgently

please sand me account statement of my policy no.11508960 urgently

please send me account statement of my policy no.11497286urgently

Dear sir,

my policy no 14042591, i want to surrendar so please my benefit amount sent my postal address,
my postal address given below.



Qtr. 89/01, Railway colony Bhatapara,
station ward Pin 493118

Dear Sir(Vinod),

We have noted your request. Our representative will get in touch with you shortly to assist you with your request.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

Dear Sir(Vinod),

We understand our representative has contacted you and resolved your request to your satisfaction. Accordingly, a communication has been sent to your registered postal address. Is there anything else we may assist you with?

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Tandan,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered postal address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Dear Sir,

Kindly send me Account Statement of my policy no.17434433 to my email id ; pegallapati.[protected]@gmail.com

Regards

SUBBA RAO PEGALLAPATI

Dear Mr. Rao,

Your request has been noted. Our representative will get in touch with you in the next 4 hours to assist you.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Rao,

Your request has been processed and the details have been sent to your registered email address. Can we be of any further service to you?

In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com from your registered email id.

Regards,
www.iciciprulife.com

dear sir


i want deposit the premium amount by cheque

pls. tell me i can deposit premium amount cheque in greater noida

my residence in gr. noida

regards

vikram singh

[protected]

HI ASRA,

HOPE U SIGNED AFTER READING THE TERMS AND CONDITIONS... IT WOULD BE GREAT IF YOU PUT QUETION WITH THE TL I[censored] HAV ANY DOUBTS INSTEAD OF MAILING AND SPOILING THE COMPANY NAME...

APPRICIATE YOUR UNDERSTANDING ON THE SAME...

REGDS,
SANJAY

icici prudential / cancer care — fraud

Dear sir,

I ( Puneet Kalra ) would like to bring your notice on the incident which were reported by Gwalior police on ...11/02/2008...........

I was offered a policy (CANCER CARE POLICY NO[protected] by Vipin Bhamri on.27 SEP 2006.

I was being called by Gwalior police to address the fraud issue which happened from that account and where I was not involved at all. It may affect my personal and professional relationship and I may be in a situation where I need to take sincere action.

Please consider this as a high priority issue and I would appreciate if somebody from ICICI PRUDENTIAL could contact me immediately to resolve the issue. I also reported this incident to ICICI PRUDENTIAL Manager (mr. kamal singh tomar) Gwalior but I am not sure if he understands the criticality of the issue and the loss which I may need to bear due to this incident.

I can be reached at CITY CENTRE Phone number [protected] or [protected]@gmail.com.

I look forward to hearing from you.

Thanks and Regards

Puneet Kalra
[protected]

Dear sir,

I ( Puneet Kalra ) would like to bring your notice on the incident which were reported by Gwalior police on ...11/02/2008...........

I was offered a policy (CANCER CARE POLICY NO[protected] by Vipin Bhamri on.27 SEP 2006.

I was being called by Gwalior police to address the fraud issue which happened from that account and where I was not involved at all. It may affect my personal and professional relationship and I may be in a situation where I need to take sincere action.

Please consider this as a high priority issue and I would appreciate if somebody from ICICI PRUDENTIAL could contact me immediately to resolve the issue. I also reported this incident to ICICI PRUDENTIAL Manager (mr. kamal singh tomar) Gwalior but I am not sure if he understands the criticality of the issue and the loss which I may need to bear due to this incident.

I can be reached at CITY CENTRE Phone number [protected] or [protected]@gmail.com.

I look forward to hearing from you.

Thanks and Regards

Puneet Kalra
[protected]

change of adress
S.H..MARATHE
PLOT NO 88 " SHRI DATTAPRASAD"
SERVE NO 330/1TO 7/2/1A/88/PATHRDI ROAD
NEAR WATERTANK, INFRONT OF MAHADA COLNEY,
SHRI GURUGOBINDMARG, PATHERDI ROAD
NASHIK -422 010
City: nasik
Country: India
Pin Code: 422 010

I am a regular customer of ICICI Pru life Insurance Co. I have applied at 27 March for a new policy named Life Link Super ( Single Premium ). But when i recieved my policy document i found that company have forced me to a regular premium policy named Life Stage Pension. 11685071 . I watch my applicatin form deeply then i found that there are four of my signatures while i have signate only two places. There are a lot of changes which have been made by company persons without any kind of my informatin.
I requested to the local office in aligarh to solve my problems but all of them appears to waste my free look time. Kindly watch my case & solve my problems. I have present a written application of my problems to local office.
Girraj kishore Maheshwari

Dear sir/Mam


My Name is Tejveer singh From Hathras Aligarh (u.p)204101

I want a job in Aligarh, hathras, agra, mathura in life insurance company

pl z give my full Details

my E-mail ID [protected]@ymail.com



Regards
Tejveer singh
[protected]
thanks
RESUME



TEJVEER SINGH
[protected]@ymial.com H.No-E-125/B Railway colony Near Model Town Panipat Haryana (132103)

Mob No. [protected]


CAREER OBJECTIVE

To have more opportunity to show my capabilities and adopt challenging career by diversified fields. By accepting challenges, taking initiative and progressing life.
WORKING EXPERIENCE

Reliance Communications panipat Branch in Team leader 1 Year.

ICICI Prudential Life Insurance Company panipat Branch in 1 year ad visor .




Education Qualification

Ø 10th Passed From U.P Board Allahabad With Second Div in 2005

Ø 12th Passed From U.P Board Allahabad With Second Div in 2007
PERSONAL DETAILS

Date of Birth :[protected]

Father's Name : Sh. Sahab singh

Marital Status : Unmarried

Language Known : Hindi & English



Date :

Place : Panipat (Haryana) (TEJVEER SINGH)





Rgrds

Tejveer singh

[protected]

Thanks

fraud calls on icici prudential name

Be careful with the calls from fraudsters claiming to be employees of icici prudential. [protected] is one such fraud number. Pl do not encourage any calls from this number and do not reveal any of your personal

Dear Sir,

Thank you for bringing this to our notice. We will inform the concerned team.

Regards,
Team ICICI Pru Life
www.iciciprulife.com

Respected sir,
I 've been working as an advisor under Licence No.[protected] in ICICI Pru life company under Unit Manager Mr. Bittu Singh (Sangrur Branch). Mr. Bittu Singh misleaded me that if I do policies worth Rs. 9 Lacs, I will be recruited as a Unit Manager in the company with a monthly salary of Rs. 15000. The same was agreed by Mr. Parampuneet Singh Sidhu, Sales Manager (Sangrur Branch) under the above mentioned misconception. I sold my property and gave 9 Lacs to Biitu Singh as a policy. No plans was discussed with me by any of the two Managers.I was just told that I have to pay the amount for a single year. As i am not a well-qualified man, I trusted what they read to me. But I didn`t receive the policy documents for a long time. I visited the office repeatedly and asked for my policy documents but every time i was told that the policy is still in process, In the meanwhile, I came to know from one of my friends that i was misguided by the Managers and I will have to pay the amount of 60000 regularly for many years. I also came to know about the free look cancellation process. Then I discussed the same with both the managers and they told me to wait until i receive the policy documents. On 24th February 2009 policy documents were handed over to me by Bittu Singh. It is to be mentioned here that the policy documents were fully opened and torn. When I talked about free look cancellation, I was told that i can`t cancel my policy as I have been working as an advisor and an advisor has no right to cancel his or her policy in free look period. I requested Mr. Bittu Singh to accept my resignationso that i could get my money back, but he clearly raised his hands and refused to accept my resignation. Till date I am struggling to get my policy canceled but at every stage I`m being insulted and get no solution.
I would like to say that I am totally ruined by the above mentioned Managers and don`t have any money left to pay the next premiums or to maintain myself.
Is this the policy of the company to cheat the customers and to mislead them??? If not, then why I am not getting the proper guidance from the company.
Kindly consider my above application as a request as well as a complaint and look into the matter at the earliest so that my trust and company reputation will remain as they are.

Waiting for a hopeful reply,
Gyan Singh S/o Baldev Singh
VPO. Saron
DIstt. & Teh. Sangrur
Punjab - 148001
Mobile No. [protected]

Date 28th Feb., 2009.
Policy No. 11156564

the life assured has 15 days time to verify the terms of the policy and reject if felt necessary.
so even if the insurance advisor had misrepresented, the life assured could have set things right, if acted well.
without malaise towards any
--
Best Wishes and Warm Regards,
Karpaka Rajan. V Chettiar,

facing doubt on LIFE INSURANCE or INTERNAL CONTROL or BANKING.
-- for discussion or solution please contact
Insurance advisor / Internal Auditor / Banker,
tel[protected]
(from 5.00pm to 9.00pm unless it is an exigency)
email - [protected]@gmail.com

ICICI- Prudential Life Insurance — Threatening for extra money

Respected Sir / Madam,

I have attached the mail sent to ICICI and now they are harassing me to pay extra.

Respected Sir / Madam,

This is my last resource to complaint to ICICI.

It is being a very thwarting moment writing to you in the way I am treated as a customer of ICICI Prudential Life Insurance.

I have been subjugated and mentally disturbed by your services which made me take the initiative to find your ID’s and write to you to get immediate attention.

Let me explicate:

I hold a policy with your company

 Policy Number : 01297750
 Plan Name: Save’n’Protect
 Amount paid: Rs. 551 per month.

I have ECS for my payment, It so happened that my bank has made a day delay in paying and hence the ECS for that particular month has been delayed just for that one month, wherein I have been a very prompt customer in paying my bills. But ICICI has taken undue advantage of me in cancelling my policy without my notice and also not even intimating me that there is a month’s payment due.

I got this to my attention after a year when just checked my account balance and saw that the amount I have been transferring from my salary account to the account I am paying the ECS to ICICI is on hold. It was more disgusting when nobody even bothered to informed me. WONDERFUL SERVICE. At least you could have charged me extra for that particular month and continued with the other payments but I see a complete refusal of my policy.

After my notice I went several steps to contact and even complaint through many of your sources, the most tragedy part is the office were I took the policy does not exist anymore (and no intimation to the customers).

Following below are the responses I received:
• A agent calling up and stating that they will come down to my office to solve the quandary in person and fixed an appointment at 04:00pm in 2009 and unfortunately it is not yet 4’o clock.
• Another agent stating I have to pay additional amount of Rs.7,000 to get my policy active and when I denied stated he will check with the higher authorities by two days but it has been two months.
• I sent a message to 56767 as “Assist”, the agent called up and stated to check and call back by evening but unfortunately sun hasn’t set as yet.
• And the most funniest part is after all these communication especially through the message I sent to 56767 I receive a message on 19/03/2010 stating “WE were unable to contact you on 01297750 with regards to your policy 15-Mar-10. For any queries, SMS Assist to 56767”. This message is sent after I had a verbal discussion and decided for a final settlement. This message really pulled my nerve to take up this issue to the consumer court.

Now I am told to pay additional charges to reactivate my policy which I am no ready to do when it is not my mistake especially after all these spurious responses.
I am looking forward to restart this policy again from next month as a continuation still when I have paid or else I need my money back. In fact for all the mental harassments I have been offered I will claim for a higher compensation.

When things could have been solved from your end, you have protracted it and I feel it was a premeditated trick as if it was 3 years I can get a surrender value and hence you have done this at the period of 2 years 6 months. When there is 2 sales calls per day why isn’t there any proper customer service calls. Still the person takes the policy you are behind them to the core but once taken you don’t even bother to take proper care.

You can see the below mails for the final reply I got from ICICI, now I need a solution or you will have to bear additional cost in wasting my time and humiliating me

In fact it brought in more awareness after inspecting the below link about your service.
http://www.consumercourt.in/other-banking-services/2668-grievance-related-icici-...⇄

I also hold 3 cards from you and also finalizing ICICI Lombard policy, if this is the state I am afraid to transact through them anymore.

I look forward for your support in solving this issue, I have taken this as my final chance to approach or else I will have to proceed further.

Thanks for your time and patience to read through. In anticipation of your reply.

It would be a great help if someone could find a solution for this

Thank you,

Mala Sai

icici insurance — Took extra money

I went to TVS showroom to renew my motor cycle insurance. The person who is agent there, took extra money. The amount is Rs.643 and Rs.100 of inspection charge but he took Rs.800, when i told him he said Rs. 50 is of Photocopy.I think he was making fool of me.

i have forgot my policy number so i am unable to continue my policy .

sir/madam
I bought policy at end of 2008. app.no LL29532995. MYPOLICYNO;10964201.AND ALSO GOT THE MESSAGE THROUGH MY MOBILE THAT PREMIUM IS DUE ON 16/03/09.WHEN I JOINT THE POLICY I HAVE GIVEN CHECK LEAF FOR DETECT E.C.S PAYMENT.

BUT STILL NOW YOU DIDNT DETECT THAT AMOUNT BY ECS.
SO PLS GIVE THE INFORMATION ABOUT MY POLICY

REGARDS/CHAKKARABANI

I want to have the details of the policy No.09132122 ICICI Prudential Lifr time gold held by me since last year. Please convey the details on the mailing address .
regards
jagivan Gautam

I want to have the details of the policy No.07363901 ICICI Prudential Lifr time gold held by me since last year. Please convey the details on the mailing address E-ID :- [protected]@yahoo.co.in sir plz send the information for my E-Id is early as possible
Thanking you
yours
satish patil

DEAR SIR,

THIS E- STATEMENT IS PROTECTED BY PASSWORD .

PEASE SEND AGAIN WITHOUT PROTECTED PASSWORD .

REGARDS
RATAN SINGH
MO;- [protected]
POLICY LIFE TIME SUPPER ( ICICI PROD.)
POLICY NO[protected]

DEAR SIR,

THIS E- STATEMENT IS PROTECTED BY PASSWORD .

PEASE SEND AGAIN WITHOUT PROTECTED PASSWORD .

REGARDS
RATAN SINGH
MO;- [protected]
POLICY LIFE TIME SUPPER ( ICICI PROD.)
POLICY NO[protected]

[protected]@gmail.com