ICICI Prudential Life Insurance Complaints & Reviews

DEAR SIR,
I JOY DEB DUTTA ONE OF THE UNIT HOLDER OF YOUR COMPANY. MY FOLIO NO IS-4006836/23
I HAVE PURCHSED 121ICICI PRUDENCIAL POWER GROTH (SYSTEMATIC INVEST PLAN ) FROM YOUR COMPANY THROUGH AXIS BANK(SILCHAR, ASSAM).I FOURTH TIME APPLIED FOR
CLOSING MY SIP BUT HAVE NOT RECEIVED ANY RESPONSE FROM YOU &NO AMOUNT CREDITED IN MY ACCOUNT.
PLS KINDLY TAKE NECESSARY ACTION AND OBLIGE.

THANKING YOU
-JOY DEB DUTTA

RESPECTED SIR
this mail is to drtaw your kind attention towards a man sumit bansal which live in jagadhri near sharma tent house . he is not a graduate and he submit his graduation degree to the bank
he scan the degree from computer and now he is a unit manager in the bank
this kind of people create a problem for us in taking job
he is in yamunanagar branch which is located in model town
so plz take some immedate action on it and do the needful

YOURS FAITHFULLY
VARUN KUMAR

Respected sir,
this mail is to draw our kind attention towards sumit bansal which is in icici life insurance .
he is not a graduate
he is undergraduate and in copany records he submitt the scan copie of graduatiation
he has a farud certificate i mean he has a computerised copie of final year dmc
he is a unit manager in this bank
so u are requested to take immedate action on it and do the needful
plz sir check his dmc
and terminated him
Yours Faithfully
VARUN KUMAR

Hi,
I Hold a policy with ICICI prudential Life Insurance since 2007 & i had signed for ESC service
but to my horror the ECS is deducted on the 29th of every month, i have repeatedly requested the insurance company to change the ECS date but they tell me that its as per the initiation date of the policy & there is no way possible to change the ECS date of withdrawl (they have also mentioned a RBI ruling for the same which i have never heard of) .
Adding on to that i even offered to pay a premium in advance to solve the problem at my end but the company excutives told me that if I pay a premium in advance they will not withdraw the funds through ECS for that particular month & continue doing the same every time I pay an advance premium.
Kindly help & do let me know if there is nay substance in the company executives telling me about the RBI ruling on ECS
Thankz -Anubhav Alok

hello sir/madam

i have not received the payment details of the transaction of Rs, 15, 000 towards ICICI prudencial pension plan. please provide the details so that it will be easy for me to pay back.

my credit card no: [protected]

Regards
poornima

When policy has paid any amount towards premium, instantly payment has been accepted by authority, but they kept such amount in suspense account, despite of crediting in policy account. when policy holder asking such query where is my received premium then ICICI PEOPLE clarify that your amount has been kept in suspense account even after 30days, and when policy holder not paying such next premium, icici people put in LAPSE MODE, again policy holder asked such query ICICI PEOPLE clarify that such amount already been credited in TOP UP ACCOUNT after receiving such amount before 25days.

To,

ICICI Prudential Life Insurance Company Limited,
Policy No[protected] dated 05.01.2005.

Dear Sir,

With reference to my policy I have been deposited. My last year premium dated on 12.06.2007 vide Receipt No- 244664. Till date I have not received any original receipt copy due to change of my residential address. So you may please be sent the documents / corresponds vide e-mail address/ new residential address as mention below.


Thanking you,


P. Maulik


New Residential Address:-
P. Maulik
240, Virat Nagar
Model Town, Panipat
Haryana-132 103

Sir I had taken Premier Life Gold Policy in 2007 from ICICI agent they told to me that it is single investment plan but the policy of three year plan I told to him but this is 3 year plan they told to me that told to us u will not given any money after one preium I fill that policy after one year they force to me to pay preimium other ur policy will be demoish and u will get 25% of money. I threatened to him that I will take legal action if you touch my money. Than they offer that we will give you new policy Life Link super. I asked to him but my fund value is now 2, 30, 000/- they told that we only invest which is your actual investment it means 2, 00, 000/- I said ok but this prosses going delay by delay my fund value now 1, 50, 000/- Now they issued me a new policy Life Link Super from old date of my old fund value they didn't invest my 2, 00, 000/ Rs. they invest 1, 50, 000/- I asked to any person where is my 45, 000/- after dedcection they told this actual fund value when u purchase ur old policy. One side they said we will invest 2, 00, 000/ with new policy from latest date current nav rate one side they give new policy from old date take chagers from new policy and they give me old fund value it means if the profit then company take if the market loss then customer bearer when the they selling wrong product what should I do nobody help me should knock the law door or there any rule of Miss selling product.


Manoj Kaushik
[protected]

Dear Sir/Madam,

Pls suggest us in the following situation.

A person who is working as senior in icici prudential life insurance bank and forced us to join in a policy from icici prudential life insurance, he told us he will give us 7% commission from the policy amount, but he did not give us such amount since one year, if he does this type of job how can we trust your bank? is there any way to complaint against him? if so pls suggest us.
Waiting for your reply.

regards,
Ravikira

It is to bring your kind notice that I have submitted an application for cancellation of my hospital care policies No.06842190, 91 and 93 due to financial problems on 25/11/08 and submitted all their respective documents to the concerning ICICI prudential life insurance company branch office at Dwarka.

But I shocked to receive yr . letter No. Comp/doc/may/2008/486 that you processed my application on 06/12/08 after taking illegally payment from my credit card without prior my willingness.

It is therefore requested to refund the deducted amount against above ICICI prudential hospital care policies and inform me as early as possible.

Hi,

This complain is in regards to my premium policy which i got renewed as per the ECS option i had on my Citibank credit card. The payment has been made but still ICICI prudential confirms non recepit of the payment. I have all the confirmation from Citibank that the payment has been made to them but still they are not abelt o find it. My policy is in a paid up mode and am not getting any benefits of it.
Please advise whats the next step taken against them so that i can either get my money or get the policy updated.

regards,
Naveen
[protected]

My life time policy No.02968103, the payment receipts of second and third premium receipt not receiv till the date, I am submitted many time lodged the request on the related site but till the date no any responce receive.

POLICY NUMBER # 09924961
CHEQUE NUMBER # 30135
AWB NUMBER # [protected]

SOME SALES REP NAMED VICKY MALHOTRA CALLED FROM THE CALL CENTRE & GAVE MY WIFE CREDIT CARD NUMBER & OFFERED HER FREE LIFE INSURANCE POLICY & SUBESQUENTLY TO OUR SURPRISE I RECEIVED AN PAYMENT OF LIFE INSURANCE CHARGES OF 110001 IN MY BILL. THIS IS A REAL FRAUD & I EXPECT IMMEDIATE ICICI PERSONAL TO CONTACT OTHERWISE I WILL LODGE A COMPALIN IN POLICE FOR WRONGLY CHARGING & DOINGA FRAUD & CHARGING A BILL IN MY ACOOUNT.

I gone for Premier Life Pension Poilcy ( Rich Fund) No 10432928 on Nov 20, 2008 I would like to cancel this as M/s India Infoline gave totally wrong information ( Mr K Jagga Rao Cell No [protected] ) aboutthis product that after 36 month you will get Rs 12.77.000 you have pay only 60, 000 / years as premium for 2 years only etc etc and I send 5, 00, 000 on this in in todays market condition
When I went to ICIC Prudential office in Banjera Hill today ( Dec 3, 2008 ) to canecl They says that the refund will be based on today NSV means I will ne lossing appro 70 to 80, 000 Rs

Pl note that I am having ICICI bank a/c since 1999 and having Life insurance Policy also

I am worried about all this after seeing all this

Can you get my full Rs 5 lac back to me

I hope to get positive reply

Thanks

S K Jagasia
VP - Composite sleepers
[protected]

my policy no is 00057114 plan name is save'n'protect. Till date i have not received the ststement of schedule benefits. where as my wife who is holding policy no of same plan received the statement of schedule benefits on26/08/2008.
Please do the needful

I had one issue related to redemption amount of my folio no. 2303910/05 for which i had given several compaints since Oct 2007.

After all my efforts and my two way communication between authorities and me thorugh "consumercomplaints", i've received my

redemption amount in my account today itself.

I request "Consumercomplaints.in" to remove my complain which i posted on[protected] from your website.

Regards,
Yogesh Munjal
www.sanyoinc.com
[protected]

I would like to inform that my sister have lodged so many complaints regarding one of ICICI advisors of Bangalore office, cheating her and taking 40, 000 from her. He came to collect money on behalf of ICICI Prudential to deposit for the annual premium for an insurance scheme. But he ran away taking all the money and he didn't deposit that money.

Its been almost 30 months since the incident has happened and she has spoken to so many ICICI people but, we fail to understand that such a big Bank like ICICI has not been able to do anything.

ICICI Pru people told that they will do something about this matter and they asked us to deposit the premium asap. Somehow we again deposited the money thinking that they will do something later on so that we wont deposit the money for next premium. But they are least bothered about that they just money.

My question is if they are hiring any agent to collect money then its their responsibility to take care of agent and customers money. Their agent are doing such a type of fraud then who is responsilbe, off course ICICI.

If this is how they treat their customer then we think this needs to go public and let others also know what kinda of service they provide.

Please do something to resolve this matter and get our money back.

Regards,
Sachin Tripathi
b/o Sarika Tripathi
Contact:[protected]
Bangalore

espected Sir / Madam,

With reference to the captioned, you are requested to note the following points, and compensate me for the inexplicable behaviour of your staff:

1. I had applied for 5 policies (with premium amounts of Rs. 2000=00 each) in the names of Mr. Roque Britto, Mrs. Hilda Britto (my parents), myself, and for my two sisters Sunita and Smita. Mr. Premal Sheth (Financial Service Manager) of the Dahisar / Amboli office was handling the case, and the documentation formalities were completed by his juniors Gaurav and Vineet.

At that point, Premal had confirmed over phone that he would not be presenting the cheques for my parents' applications, till the time the test results are known.

I was shocked to observe that he did not keep his word, and instead facilitated the cheques' presentment, against his commitment.

2. When I wished to have compensated with interest for breach of trust and hence cancellation of my proposal, Premal (and his colleague Bhavna) fooled me into asking my parents go for the test, on the condition that a copy of the medical reports would be made available to me.

3. I have made innumerous calls to Premal, Bhavna, and hs entire team at the Dahisar office, and found no co-operation. Instead, they were happy to go into hiding, and were very reluctant to face me over phone.

4. When I asked Premal to let me consult his senior Samir Dharkar on the issue, he bluntly refrained from providing his contact details, rendering me even more helpless.

5. Till date, I have not received the copy of the medical reports, and I believe that my parents have been denied an opportunity to challenge the rejection of their applications, on the basis on an unfavourable test result.

6. I find Premal to be a very non-coperative person, with the least managerial skills, and one that does not respect his clients considering the profession he is in.

Please take the above points into consideration, and provide justice. Thanks.

i, pranav bhattacharya, had taken the hospital care policy from icici prudential life insurance company limited with a hope that if someday i were injured, my family would have at least some reliefe from tention of arranging money. unfortunately on 11/5/2008, i had an accident when i was on my way to my office and a dog came across my way hitting my bike. i had fractures and was immideately admitted to an hospital where i had surgeries of my right leg as well as my left hand.
now after being descharged after eight days of hospitelisation i called the policy advisor and handed over the photocopies of Discharge Certificate, hospital bills with all break ups, a driving licence copy and dully filled claim statement form as reqired by the policy documents. after one month when i had called to cutomer care of ICICI PRUDENTIAL to inquire about progress of my claim, i was told that the documents had not reached there till that date. inquiring the local office i was informed that some formalitis were remaining due to which my documents could not be sent. i, again after fifteen days, called CC of ICICIPRU. to know that my documents were still in local office and the local officials had told that still there were formalities remaining. thus it took almost six months that my papers reached to claim settelment cell. it took six complete months that CC of ICICIPRU. told me that WE RECIEVED YOUR DOCUMENTS.
however, after six months and fifteen days on 6/10/08 i recieve a letter from ICICI PRUDENTIAL LIFE INSURANCE COMPANY that they still need a few more documents, which i understand, i had already submitted to them. i had given an email in this connection but still unanswered.
what i complain is that when i am injured and i cannot even walk properly, they are forcing me to run hospital, local ICICI office, advisor's home etc . only for the those documents which are already with them. and if they have any kind of doubt why dont they send a survayor to the hospital directly to varify the things or collect any document related with the case. why these private insurance companies physically and mantally torture the people while giving even the genuin claims, who make trust on them while purchasing policies and paying the heavy premiums that some day in need the insurance company will help.
at last i would add that i am told that without knocking the doors of Consumer Forum there is no way i can get my claim. i would say that if it is the truth and is happning practically, why don't they add in policy documents clearly that if you have to get the claim, you would have to go to the Court.
thanking you
pranav bhattacharya
policy no 05289889