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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 63

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R
Rakesh Kamboj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy Fund Value changed

My policy number is 04460810.
I have checked my portfolio on 13 th Apr 2009
My fund value was 70252.65702 and my Closing balance (in units) was 1817.19237.
This was in MAXIMISER FUND.

But when i check my portfolio on 14 Apr 2009(Morning),
That was totally changed Payment option changed from yearly to monthly.

And my fund value in breaked into Maximizer/Protector/Preserver.
Fund...
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S
SOURABH KUMAR GOYAL
from Lucknow, Uttar Pradesh
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REGARDING MY DRAFT.

DEAR TEAM,
I AM UNIT MANAGER IN ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED. MY EMPLOYEE ID IS 570447.
I HAVE SENT A PROPOSAL FORM ALONG WITH A DEMAND DRAFT AMOUNT 2950 BEFORE 2 MONTHS. BUT NOW I AM RESIGNING TO COMPANY. SO I DEMAND MY DRAFT FROM HIM.
ROHIT SAYS ME THAT HE WILL SEND ME MY DRAFT TOMORROW MORNING OR TOMORROW EVENING & HE DON'T SEND ME DRAFT.
SECONDLY I HAVE LOGGED IN A POLICY IN JANUARY...
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S
SOURABH KUMAR GOYAL
from Lucknow, Uttar Pradesh
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a fraud company in India

Dear Team,
i have purchased policy number 02717766 issued on the life of Mrs. Manju Goyal, policy number 02717767, 03015516 issued on the life of Ms. Alisha Goyal in April 2006.
But we haven't received our policy document.Recently any other employee tell me processure for duplicate policy.
I have submitted complaint mails to icici prudential life insurance company limited. At last i have submitted complain in https://www.consumercomplaints.inbr...
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S
Shyama Prasanna Roy
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CHARGES ON CUSTOMER

My Policy NO.02085226 bought on September 2005, premium receipt no.8099901 dated 28/09/2005 for Rs.20000.00 paid by cheque, second renewal on 05/12/2006 receipt no.09724776 paid on-line Rs.15000/-
at the time of payment on line information shows that there is a credit of Rs.5000.00 in my account hence I have to pay Rs.15000only, 4th renewal on 8th december 2007 receipt no.19817901 for Rs.20000.00 paid online. Now premium holidays started....
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N
nitin83
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim Denied with out any reason

Dear Sir,

This is in context of Policy No:[protected]Life Time Super Plan) from ICICI PRUDENTIAL FARIDABAD BRANCH in the Name of Mr. Vineet Aggarwal, Who had died on 8/09/08, I Suman Aggarwal(claimant) wife of Mr. Vineet Aggarwal had already submitted all the documents which is required by company in Claim process on 24/10/08.But again & again they are dispatching the letter in which they are asking about the same documents...
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U
Upendra Pratap Singh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Settlement Of PF

dear sir,
I Upendra Pratap Singh Emp Id-543490 resigned to on 31st OCT-08 and submit my all paper which was requared for PF settlement.five months gone but my PF is not settled.in january i was geting touch with Exit Assist, they reply me that my PF will be settled with in one week.but still they not settled my PF.i send my MAILING ADDRESS to them and icici bank A/C no. also.
but last one month they neither respond my(regarding...
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A
Ankur Jindal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Policy Access Disabled

Dear Sir,

I have got transferred policy no.[protected]Lifetime Gold) from my mother's name(Mrs. Asha Rani) to my name(Ankur Jindal). I have also got the new policy document for the same. Before transferring, I was able to see the policy details and do transactions through online access. But now when i login with the same user id and password, the policy is not displayed. I also tried to re-register the policy online but...
+1 photos
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S
sikand
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Selling

Dear Sir/Madam,



Sub: - Complain Against ICICI Prudential Life Insurance Company Ltd.



Introduction Of Mine:-



I Mr. Dharmendar Sikand, residing at Vadodara of Gujarat State. I am an employee of Indian Railway since last 17 Years.



My father was also an employee of Indian railway, when he expired 2 years back I receive...
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S
SOURABH KUMAR GOYAL
from Lucknow, Uttar Pradesh
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FREELOOK MY POLICY NO.02717766,03015516,02717767

Dear Team,
i have policy no. Dear Team,
i have policy no.02717766, 03015516, 02717767 . I received that policies document on 17 march 2009.
I don't like that policies and want to freelook my policy,
But company tell me that company will not do freelook my policy,
Please solve this case,
thanx,
regards,
MANJU GOYAL...
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V
Vaneeta Naik
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-reinstatement of policy despite paying the premium due.

Dear Sir / Madam

This is to bring to your notice that I am holding a policy issued by ICICI Prudential Life Insurance no. 05309813. The policy has been in a lapsed state since April 2008. In an effort to revive the same I had paid the due premium amounting to Rs. 22000/- vide receipt no. 67869441 on 18th Feb, 2009 in cash at the office office of ICICI Prudential Life Insurance Co. Ltd. in Sector 3 Rohini, Delhi - 110 085....
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S
swati rupa das
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of policy

I tried to cancel my policy everytime I got a call from ICICI pru, but all in vain.
I have 2 policy whose details are as below:-
Crisis Cover
policy no.[protected]

Hospital Care
policy no.[protected]

Can you please the do the needful so that cash is returned to me soon?...
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T
TUSHAR PATEL
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DECEPTIVE POLICY CONDITIONS FOR SURRENDER VALUE

I had taken insurance against my home loan from ICICI PRulife. As per conditions of surrender due to repayment of loan the balance premium was to be repaid as per policy conditions. As per the conditions the S.V. was to be calculated upon payment of last instalamet. The Comapny has calculated it from the date of receipt of documents for Surrender. The bank form which the laon was availed takes time in giving the documents. (From same Group)....
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K
KAUSTUBH MUKUND BHAT
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEED ACCOUNT STATEMENT

Dear Sir,

Please send me account statement of my policy no 03017221 urgently.

Regards

Kaustubh...
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A
Asra Moin Shakera
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Executives are cheating customers

Dear Sir,

This is to bring to your notice that I have been cheated by ICICI executive. I had gone to the branch to take a close ended Mutual Fund of 3 years to avail tax benefit. The executive, Mr. Deepak Namburu, explained to me that they have a policy which is just like a Mutual Fund wherein I will get good benefit. He showed us an illustration and also mentioned (as in the illustration) that we can change the premium amount...
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A
atinder
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by agency manager

Dear Sir/Madam,

Please suggest us in the following situation.

A person who is working as agency manager in icici prudential life insurance motivated me to join as an advisor for icici prudential life insurance, after some time he confirmed that ICICI has alloted dummy code and we can start making customer and the commission shall be paid @5%. I invested Rs. 9.5 Lac of one of my client, (in the month of October)...
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R
RUCHI GOYAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of application and forged signatures

One of your ICICI prudential life insurance department employee has forged my signatures on application form to make sale of those policies which i never applied for..


Recently I had applied for the Mutual fund ULIP policy through ICICI employee (NEHA-[protected] ), But to my surprise i received 3 health policy which i never applied for .Later i realized that the amount which i spend on the ULIP plan was transfered to...
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G
Gyan Singh
from Mumbai, Maharashtra
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FRAUD COMMITTED BY THE COMPANY

Respected sir,
I 've been working as an advisor under Licence No.[protected] in ICICI Pru life company under Unit Manager Mr. Bittu Singh (Sangrur Branch). Mr. Bittu Singh misleaded me that if I do policies worth Rs. 9 Lacs, I will be recruited as a Unit Manager in the company with a monthly salary of Rs. 15000. The same was agreed by Mr. Parampuneet Singh Sidhu, Sales Manager (Sangrur Branch) under the above mentioned misconception....
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M
Madan Mohan Gupta
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium amount is converted from 28000/Year to 28000/Half yearly

I am the customer of ICICI Prudential Life insurance since last one year. I got registered for “Life Stage Pension” policy (No.[protected] through one of their policy agents. I got enrolled the policy worth 28000/- as premium per year as per planning of my financial goal. But mistakenly agent did initiate the process for yearly premium mode as I directed to him and got my policy register in half yearly mode with the same amount...
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S
SOURABH KUMAR GOYAL
from Lucknow, Uttar Pradesh
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NOT APPROVE MY ATTENDANCE BY MY REPORTING MANAGER ROHIT SINHA

I AM UNIT MANAGER IN ICICI PRUDENTIAL LIFE INSURANCE COMPANY LIMITED IN RURAL SECTOR. I MARK MY ATTANDENCE IN PACE DAILY & DOING MY DUTY REGULAR. BUT MY REPORTING MANAGER MR. ROHIT SINHA DON'T APPROVE MY ATTANDENCE. ROHIT SINHA CALL ME EVERY TWO OR THREE DAYS FOR COMPANY MEETING IN YAMUNANAGAR. BUT THERE WERE NO ANY MEETING. AFTER SOME HOURS, HE ASK ME FOR DRINK LIQUOR. HE TALKS WITH ME BAD WORDS. I HAVEN'T MY APPOINTMENT LETTER...
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S
Sanjeev Kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request of Surrender left Unconsidered

I, Sanjeev Kumar, resident of Prahladpur, New Delhi-44, surrendered my Policy (Number[protected]. I surrendered all the relevant documents with the branch - ICICI Prudential Life Insurance Co. Ltd, 6 local shopping complex, community centre, Pushp Vihar, New Delhi - 62, on 19th January 2009, and was asked to wait for six to ten days, during which the amount of policy was to be transferred. The account details had already been shared with the...
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