[Resolved] ICICI Prudential Life Insurance Co. — delayed settlement of Surrendered Policy | |
On 20th December 2011 I despatched By Courier service my Original Policy # 02191913 with the Surrender Form and all other documents requested to the Kandivali Office of ICICI Prudential Insurance Co. per the instructions of Ms. Dimple A.. Customer Service Manager which she duly confirmed receipt of on 22nd December 2011. She later informed me upon my query that they were " looking in to the matter" and would revert to me by 5th January 2012 but so far I am still awaiting her response.I have sent her 2 e-mail reminders on 10th January and 15th January 2012 but she seems to ignore my e-mails. Is this the kind of service ICICI Prudential Insurance boasts of with the Awards they have received ? I am sorry that they have roped in the services of a prominent Bollywood Actor to rope in more gullible customers like me. I would appreciate if something could be done to expedite the settlement of my surrendered Policy as I am in dire need of the funds to settle financial commitments. Thank you. Felix Crifano DeSouza E-mailaddress :[protected]@yahoo.co.in Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Concern,
We have receiveing lots of call from your end (no. [protected]) for taking insurance policy and i am trying to say him to don't call me again and again that i am registered in DNC although the same call i had recd inthe morning by your executive from same no and he used bad words to me
i told him don't call eventhough he had called three times from same no to say " sir bolne se pahle DNC karna padta hai and the language he has used was very bad" i am going to take this to higher authority if may complaint not resolved.
Please treat the same urgent and want call from same executive
Regards
Amit Lotankar
Manager
Kotak Mahindra Bank Ltd
[protected]/[protected]
We have receiveing lots of call from your end (no. [protected]) for taking insurance policy and i am trying to say him to don't call me again and again that i am registered in DNC although the same call i had recd inthe morning by your executive from same no and he used bad words to me
i told him don't call eventhough he had called three times from same no to say " sir bolne se pahle DNC karna padta hai and the language he has used was very bad" i am going to take this to higher authority if may complaint not resolved.
Please treat the same urgent and want call from same executive
Regards
Amit Lotankar
Manager
Kotak Mahindra Bank Ltd
[protected]/[protected]
Dear Mr. Lotankar,
We regret the inconvenience caused. We have taken a note of your issue. Someone from ICICI Prudential will get in touch with you in next 4 hours
Regards,
ICICI Prudential Life Insurance
We regret the inconvenience caused. We have taken a note of your issue. Someone from ICICI Prudential will get in touch with you in next 4 hours
Regards,
ICICI Prudential Life Insurance
Dear Mr. Lotankar,
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, an email has been sent on your communication address.
In case of any further clarification, please contact us on our toll free number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, an email has been sent on your communication address.
In case of any further clarification, please contact us on our toll free number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We understand our representative has contacted you and resolved your concerns to your satisfaction.
Regards,
ICICI Prudential Life Insurance