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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance Phone Numbers

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+1 860 266 7766
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90
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+91 22 6193 0777
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64

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1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
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400025

ICICI Prudential Life Insurance reviews & complaints page 48

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J
JPPETTENWAL
from Gurgaon, Haryana
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MIS-GUIDE

Address:Panipat, Haryana

MR. ANKIT SUKLA ASST. BRANCH MANAGER OF ICICI BANK G.T.ROAD PANIPAT HAD TOLD ME THAT TAKE A ULIP PLAN AND YOU WILL GET THREE TIME MONEY IN THREE YEARS. HE CAME MY OFFICE AND ASSURE ME TELLING FOR EXAMPLE YOU HAVE INVEST 10000/- PER YEAR ONLY FOR THREE YEARS. AFTER FIVE YEARS YOU WILL GET MORE THAN THREE TIME OF YOUR MONEY. AFTER FIVE YEARS WHEN I MEET THE BRANCH MANAGER OF "ICICI PRU LIFE INSURANCE" HE TOLD ME THAT YOUR NAV IS 29000...
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S
selvendran mahalingam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CHARGES ON CUSTOMER

Address:Tamil Nadu

FROM,

M. SELVENDRAN,
NO. 18, VARADARAJPET MAIN STREET,
KODAMBAKKAM,
CHENNAI – 600 024
TAMIL NADU .

TO,
ICICI BANK (ICICI PRUDENTIAL life INSURANCE)

CHENNAI, TAMIL NADU.

SUB: WRONG CHARGES ON CUSTOMERREQUEST FOR CANCELLATION OF ICICI PRUDENTIAL INSURANCE

DEAR SIR,
...
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A
anantjha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCREASE DEATH BENEFIT, ASSURANCE OF BENEFIT PAID TO MY NRE INDIA BASED BANK ACCOUNT

DEAR SIR/MADAM,

issue 1:- I NEED NOW EMAIL BASED CONFIRMATION THAT :-YOU WILL NOT ASK ME EVIDENCE AT THE TIME OF VESTING AGE TO ME OR TO BENEFICIARY (AFTER MY DEATH) THAT , UNLESS WE PROVE THAT EACH PAYMENT IS MADE FROM NRE BANK A/C, THE DEATH BENEFITS CAN NOT BE TRANSFERRED TO MY NRE ACCOUNT.

issue 2:- bahrain office do not answer against my written application to increase death bemefit for both attached policies....
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S
Sontyana.jagadeesh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim

Address:Sonitpur, Assam

Claim is not being paid by since 21 April 2011 against Policy No.06463955for Rs.38310/- and Policy No.07650864 for Rs.55835/-. Request for kind help....
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M
manmeet_pbt
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF SURRENDER VALUE OF MY INSURANCE POLICY

Address:Pilibhit, Uttar Pradesh

BELOW IS IN DETAILS , THE COPY OF COMPLAINT I MADE INSURANCE OMBUDSMAN




SHRI M.S PRATAP DATED ; 19.5.2011
Insurance Ombudsman,
Office of the Insurance Ombudsman,
Jeevan Bhawan, Phase-2,
6 th Floor, Nawal Kishore Road,
Hazaratganj,
LUCKNOW-226 001.
Fax :[protected] , Email [protected]@rediffmail.com br...
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R
raghunath7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal Deductions from ICICI Prudential Life Insurance Company during Free Look Period

Address:Bangalore, Karnataka

We were introduced to a single premium life insurance policy by a manager of ICICI Bank and an officer of ICICI Prudential Life Insurance Company.

All features of the insurance were explained to us verbally and no policy literature was given to us.

The application form did not mention any thing about the policy features.

Upon payment of the single premium of Rs 500,000/- we were issued a policy....
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K
kiran.pkm
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PF Withdrawal

Address:Bangalore, Karnataka

Sir/Madam,

I had sent my PF Withdrawal to the below mentioned address.

Till date I havent received the cheque.Its been more than 3 Years I sent you the forms.

I am not getting any reply from them either through phone or mails..

Request you to do the needful in the matter

Regards

Kiran Krishamurthy
Emp No 59222...
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B
bapchu
from Ajmer, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missell of product

Address:Ajmer, Rajasthan

It is to bring it to your notice that i have been misguided by two of the agents of icici prudential ajmer branch miss archana & miss shalu. We were assured for our policy no.[protected]invest shield cash bak. that although it is for 15 years.But after depositing regularly for 3 years. We can withdraw our amount. After depositing Rs.3,00,000 now we have been informed that if we get our money back we have to bear panelty.We dont want any...
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D
Divya Tewari
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SURRENDER PAYMENT NOT RECEIVED

Address:Ghaziabad, Uttar Pradesh

Dear Customer Grievance Redressal Officer:

Pl refer to your acknowledgment of process of surrender of policy No.06026820. The policy surrender documents were received by ICICI on 20th April 2011. It's already 18 days of receipt of all documents at your end and payment is yet to be released.

Along with the policy bond I was asked to submit a canceled cheque of my Bank account. However, I later received a...
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D
DConrad
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal withdrawal of money through ECS

Address:Maharashtra

Dear Sir,


My complaint is regarding ICICIprudential policy no 11625409.( Save n Protect)

Firstly, ICICI did not sent me my policy document till date and hence I was forced to lapse the policy and moreover i was not intrested in the product. After 23 months of lapse period suddenly on 30th March 2011 they withdrew money from my bank through ECS without informing me even though the policy was lapsed....
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R
rajeswara rao. nudurupati
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About registering the e-mail id, user id, password

Address:Andhra Pradesh

This is Rajeswara Rao. Nudurupati. I have a policy with ICICI prudential life insurnce. My policy is Smartkid ULRP policy. My policy number is 12907865. I want to register my e-mail id and also i want my user id and password. My e-mail id is [protected]@gmail.com. Please rectify my problem....
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P
Poojashrivastava
from Bhopal, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pENSION wITHDRAWAL AMOUNT.NOT RECEIVED

Address:Indore, Madhya Pradesh

Sir,
My Name is Pooja Shrivastava My pension Code is MH / BAN / 49598 /.I Have sended my Pension Withdrawal form on 28 Nov 2010 To our HR Dept. & they recieved on 2nd Dec 2010 & Sended to you for my pension amt.withdrawal.Pls.clarify when i will send my amt.If possible kindly process it soon.

Regards
Pooja Shrivastava
Emp ID - 574588...
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A
ashishanant
from Nashik, Maharashtra
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miss behave of employee

Address:East Delhi, Delhi

I AM SUDHU RAM ANANT
I HAVE A COMPLAINT AGAINST MISS RADHIKA WHO IS WORKING IN ICICI PRUDENTIAL LIFE INSURANCE COMPANY LMT.
AND THE ADDRES IS 2nd FLOO,HARSHA BHAWAN,UNIT 13-29 ,BLOCK-E ,CIRCUS-D, CONNAUGT PLACE, NEW DELHI-110001.

SHE HAVE NO MANNERS OF HOW TO TALK WITH THE CUSTOMERS .SHE IS TALKING WITH HER OUT OF VOICE AND MISS BEHAVING WITH ME WHEN CALLING. SO KINDLY TAKE AN SERIOUS ACTION AGAINST HER.br...
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J
Jayaprakash123
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My Sum Assured Reduced by 1 lakh

Address:Bangalore, Karnataka

I had purchased my ICICI ULIP Life Insurance Policy(LifeTime ||) Whose SumAssured as mentioned in my policy document was 3 Lakh as April-2006.Now after completeing 4 years of policy term,i did partial withdrawal of rs 1 lakh,so suddenly after doing partial withdrawal,icici have reduced my SumAssured from 3 lakh to 2 lakh .This terms and Conditions were never mentioned in the policy document which i had received from ICICI.So when i contacted...
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J
jassukanpur
from Barpeta Road, Assam
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non-receipt of statement

Address:Uttar Pradesh

sir, i have open the sip under 15 icici prudential dynamic plan-cumulative since 2006 but only one statement has been received by me.since then my regular instalment is on but i have not received the statemet since then while from your deduction massage through sms,you always promise that the statement would be despachted once in three months.sir 5 years have been passed but your promise is
not going to fulfill as i feel so.it's...
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S
shiburasheed
Jan 22, 2022
This thread was updated on Jan 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PF withdrawal Status urgent - Employee number 58543

Address:Thiruvananthapuram, Kerala

Dear Team,

My self Shibu Rasheed,Employ number 58543 has been resigned on December 2006 and i applied for my PF on 15th December 2010.(Application send to ICICI Pru life insurance co Ltd,shared services,PF dept,Ground floor,vinod silk compound,chakrabarthy asok roas,asok nagar).till now i didn't receive my PF.So kindly help me to know the current status of my PF.

I have send the the same to exit.[protected]@hcca.co.in...
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P
priyadarshi amit
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABOUT FUND VALUE

Address:Delhi

I HAVE SWITCHED MY FUNDS FROM MULTIPLIER TO FLEXI-GROWTH ON 15 APRIL 2011.MY FUND VALUE IN MULTIPLIER FUND AS ON DATE 15 APRIL WAS 116259.074.I HAVE TALKED TO THE ICICI PRUDENTIAL CUSTOMER CARE ABOUT THE SWITCHING NORMS,ACCORDING TO THEM THE TOTAL FUND VALUE WILL BE SAME IF I SWITCH BEFORE 3 PM.I HAVE SWITCHED AT 2.30 PM,AND THE NAV OF CLOSING OF THAT DAY WILL BE ASSIGNED TO ME.BUT MY TOTAL FUND VALUE AS ON DATE 16 APRIL 2011 IS 114949.108.I...
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S
sumeet_aurora
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Prulife : Group Annuity policy No. 8495 – Fraudalent denial for payout

Address:Mumbai Suburban, Maharashtra

My father BS Arora got retired in 2005 and got his gratuity amount from the company. He added some extra money from his pocket and invested Rs 13.30 lac in a pension policy from ICICI prudential. He also included my mother Balvinder Kaur Arora’s name in the policy as ‘Joint Life’ holder so that she could continue getting the pension after him till the time she was alive. My father used to get a quarterly payout of Rs 28800/- odd from...
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premmintoo
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debited to a/c without confirmation

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear sir,
This is to complaint that the amount of Rs-8579/-has debited to my hdfc a/c no-[protected] to without my confirmation/knowledge.When i claimed the hdfc bank for wrong transiction then the bank has provide me a complaint no(#MUM253389) and call to me after two days that the amount has deducted to your a/c through netbanking with icici prudential life insurance towards transiction no-006003500600530870317420110329.For...
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K.R. JOGARAO
from Visakhapatnam, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreign travel Insurance

Address:Visakhapatnam, Andhra Pradesh

ICICI Prudential Life Insurance : We(me and my wife) went to USA by doing travel Insurance with ICICI LOMBARD. They promised us "Cash less service in USA". My wife met with accident and there is no cash less service accepted by many hospitals. However we spent from our pocket and the claim was paid by the above after return. But we have arrived 40 days ahead and We had applied for refund for not serving for that period. they paid...
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