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ICICI Prudential Life Insurance Complaints & Reviews

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Last updated Mar 12, 2024
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ICICI Prudential Life Insurance Phone Numbers

Phone
+1 860 266 7766
141
90
Mobile
+91 22 6193 0777
103
64

ICICI Prudential Life Insurance Website

ICICI Prudential Life Insurance Head Office Address

1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Prudential Life Insurance reviews & complaints page 50

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A
abhivin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trouble making the payment online

Dear Sir,

I had taken a Life Time super Pension policy[protected] for 15 lakh in 2007. I made premium payments in 2007 and 2008. However I missed to make my 3rd premium payment in 2009 and policy went under lapsed state. In 2010 Jan my premium amount became 995900.0. However I couldn't make the payment. The deadline for reviving the policy was Jan 10, 2011. On Jan 8th I arranged money in my ICICI bank by taking loan for...
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M
mohinder singh baswala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no response from our side

Address:Delhi

i mohinder singh had taken a policy under the name of SACHIN BASWALA from ur agent named Ms neetu trehan but till date i have'nt received any responce or policy documents from icici. my cheque has already been credited to ur account on 15.03.2010 issued in ur favour from Kotec mahindra bank, GK-II, new delhi.Even i tried to contact at the grievance cell ( jaspreet singh bedi )but he never responded.

now as per policy,...
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N
Nair25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i need my two team policy receipt

Address:Kollam, Kerala

pls send my policy receipt to my mail

policy no[protected].

mail- [protected]@yahoo.co.in

Regards,

Krishnankuttynair....
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T
tsnins1438
from Hyderabad, Telangana
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Non settlement of foreclosure amount

Address:Hyderabad, Andhra Pradesh

I am taken a ICICI Prudential life insurance policy No:00513748 and i paid the 26 installments @ Rs 834/- monthly up to[protected] . Due to personel reasons i unable to continue my policy . I got a SMS from the ICICI Prudential stating that non payment policy has been closed and contact the branch office. I approched to ICICI Prudential Secundrabad on[protected] and i requested to continue the policy but they not agreed. And they informed...
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S
SUSHIL VASANT RAJE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PREMIUM PAID RECEIPT FOR RS 15,000 PAID ON 12/01/2011 (ONLINE PAYMENT )

Address:Mumbai City, Maharashtra

ICICI Prudential LifeStage Pension UIN 105L075V01 Policy Number 13050810

PREMIUM PAID RECEIPT NOT YET RECEIVED AFTER 25 DAYS ?? SHAME
I WILL REQUIRE ORIGINAL HARD COPY OF COLOURED PRINTOUT OF PREMIUM RECEIPT AS PROOF OF SUBMISSION TO MY INCOMETAX DEPARTMENT FOR TAX REBATE PURPOSES.
>PLS ARRANGE TO SEND THE SAME VIA SPEED POST TO MY RESIDENTIAL ADRESS I.E.
>196/15, GURU SEVEK KUTIR,FIRST FLOOR, "A"...
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A
Atul Kumar Bhatia
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Prudential Policy Revival

Address:Faridabad, Haryana

I had taken ICICI PRU Life Time Gold Policy (Policy No. 07667619 Rs. 50000 approx pa) on 8th Feb 2008 and after that could not make premimum payment due to some unavoidable reason. Now I have requested ICICI PRU to revive my policy by collecting the payment but they are asking to pay pending premium first and then a medical test will be conducted to see my medical situatoin based on which it will be decided by ICICI PRU whether this policy...
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N
naveenchandra0306
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling policy by misrepresentation and rejection by the company of option of cancellation by the policy holder within free look period

Address:Delhi

To,

ICICI Prudential Insurance company Ltd


Re:Complaint against ICICI Prudential Insurance company Ltd
Wrong rejection by the company of policy holders availing cancellation action within free look period- Policy No.[protected] ICICI Pru Assure Life( UIN:105L093V01)

Sir,
I took the abovementioned policy.The company’s agents Vinay Kathuria & Himanshu misled me regarding...
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D
deeptimishra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in premium payment mode to ECS without customer's knowledge and consent

Address:Hyderabad, Andhra Pradesh

Reg. my LifeTime Pension II policy no. 01357286, I received a letter (attached with this complaint) on 29th Jan, 2011 from ICICI Prudential stating the following:

"We wish to inform you that your request for change in premium payment mode...."

First of all, I want to make this very clear that I have never ever requested for a change in premium payment mode, and thus, this letter was a big concern to...
+1 photos
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S
SUSHIL VASANT RAJE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PREMIUM PAID RECEIPT RECEIPT NOT RECEIVED SO FAR

Address:Mumbai City, Maharashtra

PREMIUM PAID RECEIPT RECEIPT NOT RECEIVED BY ME SO FAR
Life Assured's Name: Madhuri Sushil Raje
Plan Name: Hospital Care -- Policy No.: 06517553 .
PREMIUM RECEIPT NOT RECEIVED SO FAR.
PAID RS 14,272.00 TOWARDS ABOVE POLICY ONLINE PAYMENT.
REGRET ICICI PRUDENTIAL LIFE INSURANCE HAS NOT SENT
PREMIUM RECEIPT AS ON DATE

MADHURI SUSHIL RAJE
MOBILE NOS. [protected] AND [protected]br...
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S
sachtech2002
from Ferokh, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABOUT FRAUD BY COMPANY

Address:Pune, Maharashtra

* Mandatory Fields
*Name of Complainant Mr./Ms.Nalavade Sachin Ramling
Communication Details 1394, Vinayak Nivas , Loni Kalbhor
Door No./ Bldg/Name/ Floor 1394, Vinayak Nivas , Loni Kalbhor
Street / Area Loni Kalbhor (station)
*City/Town/Panchayath/Village Loni Kalbhor (station)
Taluk/Tehzil Haveli
District Pune
*State Maharashtra
*Pin Code 412201
* E- Mail [protected]@rediffmail.combr...
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Hemant parmar
from jhabua, Madhya Pradesh
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surrender policy

Address:Jhabua, Madhya Pradesh

sir my policy no in icici pru life is 13310567 and I paid a premium of rs 16000 in last year[protected].

but in policy my deposit value is 0.0000
so what i am doing

this is the fraud company.
i have paid 16000
and my value is 0.000

how can i surrender and gate my money
please help...
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M
mathur.rksh
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

promised for a 1g gold coin as gift, but didn’t give yet

Address:Lucknow, Uttar Pradesh

22nd Jan, 2011
The Authorities Concerned

This is to inform you that I have below policies of ICICI-Prudential. I have been told by many people that ICICI gives gold coin as gift on purchase of certain policies. I have never received such gifts. I am paying total annual premium Rs. 1, 34,700/ to ICICI-Prud. Recently a lady adviser sold me a policy at S/n 4 below & promised for a 1g gold coin as gift, but didn’t...
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S
SUSHIL VASANT RAJE
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Premium paid receipt and due receipt not received by me so far

Address:Mumbai City, Maharashtra

Life assured's name: madhuri sushil, raje plan name: hospital care
Policy no.: 06517553. Premium receipt not received so far.
Paid rs 14, 272.00 towards above policy online payment.
Regret icici prudential life insurance has not sent notice
And premium receipt as on date inspite of several reminders
Over phone to their customer care division.
They have also blocked their contact us e-mail site...
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B
bhausaheb nevarekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT Attending sms 56767 For collecting the pre. cheque

Address:Pune, Maharashtra

ICICIPRULIFEINSURANCE provided a facility to collect premium cheque by sms<COLLECT>56767 &policy no. I sent the said sms with mypolicy no[protected]times in a span of 20 days. At every sms the reply I have recived that the cheque will be collected within 48 hrs & some has taken my datailed adress also. .But nobody turned to me to do so .In spite of that reverse message I am reciving that only 6days are left,only5days r left.THen...
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S
srinibasprusty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Commitments by ICICI Prulife;Residency Road Branch

Address:Bangalore, Karnataka

I happen to purchase a new product from ICICI Pru Life named Guranteed Savings Insurance Plan on 5th Dec 10.i would like to highlight about the ICICI prudential staff of residency road branch, Bangalore ( Named :- Aravind;Vijay;Hari;Abhisekh etc ) who not only cheated in selling the product also made fake commitments about the product. As a result I was forced to cancel the policy after facing many inconviniences which was in free look...
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R
rjsumanth
from Mangalore, Karnataka
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Payment of 25200 not recorded by ICICI pru life

Address:Maharashtra

I paid a premium of 25200 rupees through IVR using HDFC bank credit card for the policy no. 02043482 on Nov 20th, but the ICICI pru life people are telling that they didnt get my payment. I sent a copy of my HDFC credit card bill to them as proof of my payment. Then they asked me the transaction code and I gave them authorization code i.e. 089685 and ICICI pru life has sent a mail after many days of follow up telling that HDFC bank people...
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K
kr.amit123
from New Delhi, Delhi
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Policy papers and actual benefits are useless

Address:North West Delhi, Delhi

I had taken ICICI policy Life time Gold , in 2009 , After payment of 1,00,000 INR the total sum accumulated is only 85,0000, Its a bull policy , They had promised return Guranteed of 13.5 / unit
for all the three years , under RGF , But in 2 nd year its invested in Flexi growth , every year they cut the fund management charge , apart from allocation charges, which is not mentioned in Policy document.

All Icic Pru...
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M
manasdas4u
from Jamnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change of e mail id

Address:Jamnagar, Gujarat

Folio no 4539759/8 as per record e mail is [protected]@gmail.com but some days back i got a letter that bounce of statement of account in ur e mail id....
there is some mismatch regarding the e mail id...so i want to corrct the e mail id and send me my statement of account in the corrected mail....

My correct email id is [protected]@gmail.com
thanks,
Manas Ranjan Das
[protected]...
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S
saptshrungi gramin patsanstha
from Bhopal, Madhya Pradesh
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Complaint against Life In Co for Variable unit applied .

Address:Nashik, Maharashtra

Respected Person,

This is our complaint regarding our surrender amout differance.
As we had submitted a surrender request on 9th nov 2010 at your office malegaon branch.
And i have recd a acknowlegement also for same.
But after so many harrashment9 (by your employee and staff-Malegaon and nashik branch due to lack of there knowleged) and difficulties our policy has been surredner on 7 th dec 2010...
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D
Drchikara
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud by the Company Officials

Dear Sir,

1.I had taken a ICICI Prudential policy No[protected] in the name of my son Mr Abhishek Chikara.

2.In Feb 2010, I deposited a cheque (No 408579) drawn on SBI Gurgaon at ICICI Pru Life Alwar office for a sum of Rs 100000.00 and on the reverse of the cheque I had clearly written the policy no. 01374834.

3. However Mr Amit Verma and Mr Dinesh Sharma from ICICI PruLife Alwar office apparently...
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