ICICI Bank Complaints & Reviews

I have following persona l loan, kindly let me know tha last date of installement:-

1. Deepak Rastogi Rs. 60000/- EMI 2109 LPMRT [protected]/ln inst
2. Shikha Rastogi Rs. 75000/- EMI 2750 LPMRT[protected]

Thanks

Deepak Rastogi
[protected]
/

i want a icici personal loan statement.please give me a statement

Sub : PROVISIONAL STATEMENT FOR YEAR 2009-10AGAINST LOAN A/C
LBNOD[protected] amounting Rs.10.33 Lacs

This is to inform you that, I have not yet received above statement required for claiming IT rebate, which needs to be submitted to our office by 31ST May, 2009.

Request you to look into it and arrange to send the statement urgently without fail.

A line of confirmation would be well come.

Thanking you,

Sincerely Yours,

Subhash Chandra Mandal
contact : [protected]

Resp. Sir
good evening sir my housing loan a/c no. is LBCGH [protected] please send me my loan statement.



Gopal Pancholi
Chittorgarh

kindly send my tax statement for thr year 2009.10
please

PLZ SEND NY HOME LOAN PROVISIONAL STATEMENT FOR THE YEAR[protected]


LBHYD[protected]

RAVINDRA .R

Credit Card — business card

Dear,
Sir/ Madum,
I am Deepak Agarwal myBusiness card No.[protected]. i got latter from 26th march.but ur written last due date is 23rd march.My request is i will pay my total amount dont charge the intrest Amount. still last month ur not sending single sms also. plz conform to ur excutives. before sending latter plz send to my E-mail id [protected]@yahoo.com.(or) my mobile no.[protected].
Your faith FULLY.
Deepak.

Dear Sir,
i want to bring to your knowledge that since 1-2 years past i attended a call from icici customer care regarding direct bill pay facility. as per executive the same facility was for life time free so i accept his proposal. but now they charged me rs.112.36 on the name of yealy charge. is the life time duration has been only 1 or 2 years in icici law. i called to icici customer care, executive said that for that facility has been chargable and we informed by statement. my question is why not send me a sms regarding this however they send me sms regarding my bills and other things and plans.

finally executive suggest me that you need to close cradit card to avoid this charges.

currently 2 nos bill pay facility is still runnig as below
1 Vodafone
2 Birla sun life...

Dear Mr. Khubchandani,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI — provisional certificate

respected sir,
i am in an argent need of provisional certificate of the year 2009 to 2010 for incom tax perpose .please do the needful ,quickly.thankyou

my loan account no. is LBPUN[protected]

Hi,

We have made a note of your loan account number and we'll get back to you at the earliest in order to address your concern.

Regards,
ICICI Bank Customer Service Team.

I agree with you.Even I started process for switching loan.BOB is good option.They are giving fixed rate loan for 9.75%

i am completely agree with u. I have ICICI bank home loan car loan bike loan. i facing very much problem of higher interest rate, no co-operation, higher charges which is never seen anywhere. i think SBI is good for that.

I completely agree with you all. ICICI bank is one of the worst banks when it comes to borrowing loans. Their strategy is to give loan easily to customers as opposed to other nationalised banks which aks for lot of documents and take bit longer time. But the major major disadvantage of ICICI bank is once you have fallen trap to their strategy and borrowed a loan then they keep on increasing the rate of interest. Highest rate of interest on home loans charged by any bank in India. My only advice to new entrants is that avoid ICICI bank as they lure customers into easy and immediate loans.

Hi,

I have also taken loan from ICICI and its been like living in a nightmare when you see interest rates of other banks. This bank just doesn't reduce rates. I am really thinking about transferring my loan to other bank. I hope ICICI doesn't foul cry in transferring the loan.

Rohit

ICICI is CHORE bank.I too am trying to transfer my home loan to other nationlised bank...but its more than a month they have not given the document...& on top of it...& they keed adding some chages after opting for loan closure...this bank is soon going to be closed..listening KOCCHAR???

New entrants...beware of this CHORE bank...dont go by lower interest rate or hassle free documentation process...watever u saves in 1 month or so u will loose in very next month...& u will repent...even i[censored] want to close home loan...it will be very very Problematic.

Wish this bank closes sooon...so that people r not cheated

am completely agree with u. I have also taken Home Loan from ICICI BANK. ICICI Bank is the only bank who has raised the interest rate so many times without giving any concessions or even thinking about the people. This bank just doesn't reduce rates. Now they are looking only for the money not the customers and their problems. Also their charges are also very high. They will not give any prior notice abount the changes.

ICICI Bank Home Loan — No co-operation from the bank.

I had taken a home loan from the bank, Bangalore branch, nearly three years back. The loan was a joint loan; me being the applicant, and my wife being the co-applicant. The loan was taken at an interest of around 7.5%.

Unfortunately, due to personal differences between my wife, and me, my wife decided to no longer support me on the loan. The interest had gone up to 14.5%, and I could not afford to pay this much on my own.

My wife will not allow me to sell the flat. She will not take over the flat. And I cannot afford to take over the flat on my own. In such a situation, I was forced to stop my EMI payment.

I have been running behind the bank ever since, to find an amicable solution to this problem. The bank is so indifferent. All that they care about is forcing me to somehow make the payments. They are trying to use all means to get me to do this. I even informed the bank that I am willing to surrender the flat to the bank. I visited the bank to sign the required documents, but every time I go, they come up with one or more excuse to try and make me avoid this. The bank is at loss if I surrender the flat. They would like to ensure that I either remain with the loan, so that they profit from the interest amount, or delay this as long as possible so that they can benefit the maximum on the interest on the delayed amount.

Am not sure of what course of Action I can take. Any help or suggestion is most welcome.

Thanks,
- Satish.

Please take help from RBI Grievence cell or Consumer Forum . You will get some help

Absolutely agree with the comments on housing loan problem, created by this Bank. RBI should issue some guidelines for each of the banks to follow those rules strictly. Its very sick that this bank is not reducing the rates even tough the CRR and Repo rates are drastically down from few months now.

Hi,

I also completely agree that this bank is playing around with the customers mind, fooling ppl and government. I totally lost my faith on this bank. I[censored] call at call center of this bank u will get answer contact nearest branch. i[censored] contact nearest branch u will get ans contact Parent/Mother/Home branch. and i[censored] contact Parent/Mother/Home branch u will get the ans contact call center. Only wate of time and money. At last u will have nothing in ur hand other than frustration.

I have home loan since jan 2007 that time i was told ROI will be flexible i.e. ROI will be fixed for first 5 yrs and then it will change as per market conditions that too can be changed after 5 yrs as per requirement. But All this was absolutely FAKE...i was told ROI will be 8.25% but sanction letter given of 9.75%. Loan Tenure was for 15 years but now it is 39 years at 12.75% p.a. This loan process started in July 2006 and i have recd disbursement in jan 2007. That time i have provided all my original documenst of property and now bank is saying they have only Agreement copy and nothing else.

When i tried to switchover to nationalised bank no coperation recd from this bank. Nationalised bank is asking for all documents and this bank is saying they dont have such...

This bank loan for housing sector shoud be baned by RBI to save hard ern money, because if same gay take loan from other bank like sbi he will pay 4 to 5 year less emi than this bank

I don't see any reason not to ban ICICI bank. They are openly cheating the public. Surprisingly no one from Govt or RBI coming forward to address the grievances of ICICI bank customers.

ICICI don't have any ethical sense even. They play all cheap tricks when you approach them for loan transfer to other psu banks. They even manipulate the documents which other banks need from ICICI, giving wrong impression on the customer.

I do agree with all of you . And I am also on the way to switchover my home loan to SBI . They generally take little longer time than usual, but once you are thru', you will be relaxed & sure that, you w'not have to pay any unwanted expenses thru'out your tenure .

Hi All,

When we all agree that we are being cheated, why can't we do something. Just by having mutual consent that we are being cheated will not solve the problem. We need to be unite and
do something to find the solution of this problem.

I am sure there would be thousands of other people who have taken the loan from this bank and facing the same problem which we are facing. They have not expressed their problem because they don't know what to do and how to do.

Infact, i don't know how can we solve this problem but something needs to be done to check this fradulent behaviour of ICICI bank.

One step which we can take is to unite at one common place and call the press to raise this problem. This will have two benefits - first, govt will feel some pressure to take action against this bank and secondly, we will be united by other people who are the victims of this bank.

All of you, please suggest the ways, how can we get the solution to this problem.

Please do this as soon as possible.

tranfer your home loan to LIC or new home loan
only BANGALORE CITY pepole contact

ASHOK RAJ
LIC OF INDIA
BAGALORE-560001
MOBILE NO-[protected]
E-MAIL- [protected]@yahoo.co.in

Yes Iafree. When I got my loan from ICICI in2005 it was 7.5% in flexible. Now it has risen to 13.5% and they have raised the tenure with little reduction in EMI.

We must do something for this torture.

This is Deepak from Chennai. Whatever you told is absolutely true. I also took loan in ICICI in 2006 @ 7% pa but now repaying at 12.5%. When the bank increased the rates when other banks did, it is liable to decrase the same as well when other peers do.
Also RBI has no control with any of the banks. The concept of "floating" means fluctuations as per market conditions. Now the banks are reducing the interest rate for new loans but nobody is caring for existing loans. The concept of "floating" doesn't make any sense at all.
Now that you are an existing ICICI home loan customer, you can avail a new interest rate of 9.75%. The details of the same are given in the link below
http://wealth.moneycontrol.com/features/home-loans/rate-war-icici-drops-home-loa...⇄


Regards
Deepak
[protected]

The customer service is pathetic. Now you won't get answers to your questions rightaway. You will have to wait for their callback. It may take minimum 1 business day. This is really pathetic service. I dont want to bank with ICICI anymore. Also, the attitude of Sales rep ANJALEE at the counter in MG Road is really rude towards the customers. Her responses are really discouraging for any customers to bank with ICICI. Hope the officials will find this out and take necessary action though i don't expect this from a bank like ICICI.

My only advice to new entrants is that avoid ICICI bank as they lure customers into easy and immediate loans.
Wish this bank closes sooon...so that people r not cheated

I agree completely..
ICICI is pathetic... I am also thinking of switching the bank...

Am facing teh same porblem we shd form aome sort of forum to take ths up with teh media and ICICI

I am also agree all of this comments. Because i am also on the way to switch over to another bank from ICICI. I took the loan in ICICI in 2006 with rate of interest 8.75% and now it is 13.75%. But for new customers the rate is 8.75%. We have to get together and raise complaint to court.

Hi..
This is Firoz salim from mumbai ... I m also facing the same issue with ICICI bank...
I just want to know what is the procedure to transfer Loan to other Nationalize bank ...
and which Bank is better is Home Loan ...Please help is on this..

Firoz [protected]

ICICI Bank is Big Cheater Bank in India...
RBI should take necessary action against ICICI Bank as early as possible.As I think we purchase homes for paying highest salary for Ms.Chanda Kochar.Our Home loan floting intererest is directly properational to her salary.
ICICI Bank is like a trap, they help us all the things before trapping us.After we fall in a trap they treat us very badly.

Your's,
A poor ICICI Bank Home Loan Custumor.

Dear all,

I absolutely agree with all you statments . ICICI bank is a cheating bank. Besides the rate of interest they are also cheating with the new standard CTC cheques. It was committed that after providing the new standard cheques the old PDC cheques will be returned, however i received a letter from ICICI that the old PDC cheques will not be returned as they have the rights to shred.

The bank is even charging more than the rate of interest for mine was a flip case and was assured by them that at the time of retirement of my father the charges will go down upto 50%. But not yet so far.

It is better to make aware of all the consumers not to avail ICICI home loan.

Chandran

Sir,
I faced problem while accessing my debitcard in ATM. It messaged me that your card is unathorised. I couldnt makewithdrawal of money but allowed to see my balance in my account... Why my card is blocked for withdrawal transaction my debit card no is [protected].
Even i Can not access my Internet banking facility. please do needful as early as possible.

Vaishali G.

Plz need the password

Need help me

plz help me

I have received a similar offer, in which they r giving me the two watches for 1950, is it real or fraud?

i am given this kind of offer i.e. 1950 Rs. two watches..i dont know what to do. this offer is by irctc...

i hav also recved a similar offer from irctc n want to know whether its real or fraud??

i want to enqiry about the offer by irctc is this fraud or real. if this is real r they giving orignal watches or not.

Can somebody who has already placed order revert back if this is a fraud or a genuine offer made by irctc.com. Pls. update.

I offered FREE United Colors of Benetton Watch worth 2600 for you! for Rs 499.

what is quality off that watch.

please reply me at above mentioned mail..

Sir,

Today we got information from ICICI bank that there was an overdue of Rs.20, 121/- .Details as follows:-

Loan amt. Rs.3, 45, 000/- Open date - 11.01.02. Control No.[protected].

We would like to get more details about this loan.

Regards,

Joy Joseph

ICICI Bank / Auto Loan — Auto loan NOT in Default..LAAGR00009961244

loan No: LAAGR[protected]

though all EMIs are claeared and loan is stil esisting from last 2.5ys still its showing default.
how comee...????

ICICI Credit Card — icici credit card pin not received

My ICICI Credit card is no-[protected], i received card but not any pin number & statement on my postal address.pls send me my pin number & statement on my postal address or my e-mail

Hi,

Could you please send the credit card statement in following mail id?

My CC #: [protected]

ICICI GOLD CREDIT CARD — PIN NO. NOT RECEIVED

I have not received any pin no. for my credit card bcoz of which i m not able to talk to customer care as well.

my mobile no. is [protected]

Awaiting response from your side.

I have received the icici T itanium credit card No- [protected] on[protected] but not received the Pin No. of credit card. Please issue me Pin No early and possible.

Dear sir
I have received the icici credit card and internet banking password. but not received the Pin No. of credit card and user id in internet banking. Please issue me Pin No and user id as soon as possible.also activate the mobil banking facility my mobil no is [protected].
My Name :S.Manikandan
My AC no :[protected]
AC branch :Nattarasonkottai.
:
Regards,
S.Manikandan
[protected]
[protected]

Dear sir
I have received the icici credit card and internet banking password. but not received the Pin No. of credit card and user id in internet banking. Please issue me Pin No and user id as soon as possible.also activate the mobil banking facility my mobil no is [protected].
My Name :S.Manikandan
My AC no :[protected]
AC branch :Nattarasonkottai.
my credit card no : [protected], Date of issue : 11/11/2009
Regards,
S.Manikandan
[protected]
[protected]

Sir, I have received my titanium credit card No [protected].But didnt get PIN no.Kindly make necessary arrangments to get my PIN .Thanking you.

ICICI Bank — Cheques deposited not debited to account

I dropped 3 cheques in my firm's account between 22nd & 30th of April at a DROP BOX at ATM Center MEANT FOR CLEARANCE. till date they have not been debited to the account. Bank is not issuing monthly statements, above transactions didnt reflect in the daily transaction details they send thru mail. their web site donot have phone no. of the branch. When went in person I was made to wait for 2 hrs then came the reply it has already cleared 2 of those cheques & the pther will be done in 2 days. but our balance didnt show so. pls help us.

rgds
ynkeyan

I dropped 1 cheques in my firm's account between 2nd Dec at a DROP BOX at ATM Center MEANT FOR CLEARANCE. till date they have not been debited to the account. Bank is not issuing monthly statements, above transactions didnt reflect in the daily transaction details they send thru mail. their web site donot have phone no. of the branch. but our balance didnt show so. pls help us.

Credit Card — creditcard not getting

so many times i was send mail to you. but till date no reply.
axis bank send one sms to my phone.(with ref no also). but still i am not getting any credit card from axis bank.formal verification was over. what is the status of my credit card? (ref no is 1681415)

ICICI Bank — Check not deposited in account

I deposited the cheque in ICICI Maylladuthurai branch on date 15/12/2008 but till today this cheque is not posted to my bank account. Contacting the phone banking officer is very difficult always there phone are engaged .Please look into the matter.

B.P.Thakare
A/C No[protected]

Credit Card — cheque deposited but not credited

i deposited my cheque of rs : 615/- on 22.09.2009 in atm center of hdfc in payment box but statment of 3.10.2009 recived in email id not showing credit of last bill but showing penalty and pending of bill please look in to matter

ICICI / Credit card — PAYMENT BEING DEMANDED WHEN THE CHARGES HAVE BEEN CANCELLED

Dear Sir,

Some two years back I was thrust a credit card by ICICI and as I did not want it the same was torn to pieces and returned to ICICI. Aroud the same time a ICICI LOMBARD Insurance policies were issued to me unsolicited and my credit card was charged with the charges for the same.
As the insurance policies were unsolicited, I corresponded with ICICI by e-mail and after protracted correspondence I succeeded in getting a communication from ICICI regarding cancellation of the LOMBARD policies.
Even after cencellation of the policies, I continued to get credit card statements monthly which claimed that I had an outstanding due to be settled. I then corresponded with ICICI regarding the outstanding dues and I recd. a letter from ICICI dtd. 10th June 2008 that the charges indicated in the card statement were that of the lombard policies and since they are cancelled the charges will be reversed.
Even after the letter from ICICI of 10th June 2008, I have been continuing to get the card statement with outstanding dues shown.
On 9th Jan 2009, I preffered an e-mail compliant through the customer care available at the website of ICICI and posted a copy of the complaint to the CMD of ICICI.
There was no response for the above complaint.
In the last week of March 2009 I recd. a legal notice, dtd. 23rd March 2008, asking me to present myself at the TIRUCHY office of ICICI on 26th March 2009 for settlement.
I presented myself at the said office on 26th March 2009 and met one of the officials of ICICI, Mr. Saravanan. After listening to my explanation and verifying my card statement as of 26th March 2009, the bank official confirmed that the charges on my card were that of the cancelled lombard policies. The official further said that if I pay Rs. 2000 / - the whole issue will be settled. Two days after the same official rang-up to say that I will have to pay Rs. 3000/- to have the card issue settled. I asked the official to issue a letter from the bank with a break-up for the demanded Rs. 3000/-. This the bank official refused.

I donot understand the requirement of having to pay Rs. 3000/- when I have not used the card and the said unsolicited policies have been cancelled.

I have once again written to the CMD of ICICI, yesterday (2nd April 2009) requesting for settlement of the issue.

I am attaching the policies cancellation notification, the communication dtd. 10th June 2008 from ICICI, the leagl notice dtd. 23rd March 2009 and my latest letter dtd. 2nd April 2009 to the CMD ICICI.

Can this forum "CONSUMERS COMPLAINTS . IN" help me settel this issue with ICICI.

Regards


Santhi E
B4/139 - BHEL - TOWNSHIP
TIRUCHY - 620014

ICICI Bank Credit Card — ICICI Bank is demanding

Hello,
I used ICICI bank credit card ([protected]) for last 2 years and everytime I dropped my local cheq before the due date. Most of the time I noticed that they took much time to process the cheq and then applied late charges on my card. Even though with the high interest charges ( they added the interst rate higher than what they promised earlier 2.5% at the time of offering the card) they added some overlimit fees in some of my satements and with that around 5000/ more payment they demanded from me unnecessarily.

I cleared all my dues with interest charges and I raised this issue several times with them but they simply ignored this and still demanding the amound included day by day some other charges.

Please let me know what should I do. I have cleared all my dues approx 75000/ with interest charges.

Request all other not to use ICICI bank credit card or surrender it immediately.


Thanks,
Sumanta Thakur

Dated: 22.11.2012.


Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.

Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.

Dear Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40, 000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.

Due to this Ruthless incident Now I am in big trouble for my job and my family security also.


Please co-operate at your end.


Thanks with Regards

Manas Ray Chaudhury
[protected].

Dear customer care fail transaction was reported while i was paying online for examination fee. Insp[ite of fail transaction my credit card has been deducted with an 1191/- pls look into this and intimate me at this number [protected].
vk kaira

icici c redit ca rd — wrong charge on lombard insurance

sir, i have credit ca rd of icic i bank but from the bobbay office they make one in surance policy and after my cancellation i received the cancellation letter also they charges the a gi the awhole amount and taken the moneyt from my ca rd and make me full use of card and make the so mant charges and the service char ges
anita

AA

Hi All,

This is very painful for me that i have already cancelled my ICICI Lombard Health insurance in September 2008, which was deducting from my ICICI Credit cards and still deducting every month from my credit card.

I have called up cutomer care of icici credit cards, they told me that you they have't got any cancellation confirmation from icici lombard, but when i have called icici lombard my insurance policy is cancelled, and they said me you need to contact icici credit card. Its like shifting their responsibility i am a big trouble.

Please help me with this issue, as to maintain my credit in market i am still paying my credit card bills every month of the expenses which is not related to me.

So beware from icici credit cards frauds, is this is the message which Mr.Kamath has given to icici bank, please respect him and make the best thing to create India proud by understanding customers problem, needs and happiness.

God bless you all

Sadique

Hi All,

This is very painful for me that i have already cancelled my ICICI Lombard Health insurance in September 2008, which was deducting from my ICICI Credit cards and still deducting every month from my credit card.

I have called up cutomer care of icici credit cards, they told me that you they have't got any cancellation confirmation from icici lombard, but when i have called icici lombard my insurance policy is cancelled, and they said me you need to contact icici credit card. Its like shifting their responsibility i am a big trouble.

Please help me with this issue, as to maintain my credit in market i am still paying my credit card bills every month of the expenses which is not related to me.

So beware from icici credit cards frauds, is this is the message which Mr.Kamath has given to icici bank, please respect him and make the best thing to create India proud by understanding customers problem, needs and happiness.

God bless you all

Sadique

I have deposited a cheque for forclosure of my home loan LBBAR[protected] but this cheque has been misplaced by ICICI vediocon tower branch. now the are asking for stop payment of given cheque, cheque was drawn on Punjab National Bank, Premnagar Bareilly Branch. Now it is not possible to go bareilly for stop payment nor i have time to go to vediocon tower. I want that ICICI representative should come to me tomorrow i.e.12.02.2009 at 10.00 a.m. to collect cheque against foreclosure of my home loan.

since cheque has been misplace by bank so i will not pay any further interest on this.

Waiting for reply.
Amardeep Saxena
Mob.[protected]

As per our policy we don`t have receive our complete document ( Name Vishnu Goel, Policy No.[protected] We receive only one document Premium Paid Certificate (Deposite date 16, aug-2008)
plz send me all releted document as soon as possible.

i have submitted my premium of ICICI prulife of Rs 5000/- but money receipt has not been received by me till date.My premium was for the month of Sept'08.My policy no is 01396969.Please arrange to send it by mail so that I can deposit it to concerned Tax department for rebate.

icici prulife policy — policy document

I am looking forward ICICI Prudential life Insurance Patna Branch should email scanned copy of my policy to the above email address as soon as possible, I also want to know next premium due notification from Patna ICICI Prulife Office, please also advise if payment can be made in ICICI Prulife Office in Dubai.

Mohammed Hassan Raza
Higgs & Hill LLC
P.O.Box 25685
Dubai, U.A.E.

Mobile +[protected]

My Policy No:07246929 I have not recived any details for past 2 years. And I want know the details of my present policy status.