ICICI Bank Complaints & Reviews

Sir,

Today we got information from ICICI bank that there was an overdue of Rs.20, 121/- .Details as follows:-

Loan amt. Rs.3, 45, 000/- Open date - 11.01.02. Control No.[protected].

We would like to get more details about this loan.

Regards,

Joy Joseph

ICICI Bank / Auto Loan — Auto loan NOT in Default..LAAGR00009961244

loan No: LAAGR[protected]

though all EMIs are claeared and loan is stil esisting from last 2.5ys still its showing default.
how comee...????

ICICI Credit Card — icici credit card pin not received

My ICICI Credit card is no-[protected], i received card but not any pin number & statement on my postal address.pls send me my pin number & statement on my postal address or my e-mail

Hi,

Could you please send the credit card statement in following mail id?

My CC #: [protected]

ICICI GOLD CREDIT CARD — PIN NO. NOT RECEIVED

I have not received any pin no. for my credit card bcoz of which i m not able to talk to customer care as well.

my mobile no. is [protected]

Awaiting response from your side.

I have received the icici T itanium credit card No- [protected] on[protected] but not received the Pin No. of credit card. Please issue me Pin No early and possible.

Dear sir
I have received the icici credit card and internet banking password. but not received the Pin No. of credit card and user id in internet banking. Please issue me Pin No and user id as soon as possible.also activate the mobil banking facility my mobil no is [protected].
My Name :S.Manikandan
My AC no :[protected]
AC branch :Nattarasonkottai.
:
Regards,
S.Manikandan
[protected]
[protected]

Dear sir
I have received the icici credit card and internet banking password. but not received the Pin No. of credit card and user id in internet banking. Please issue me Pin No and user id as soon as possible.also activate the mobil banking facility my mobil no is [protected].
My Name :S.Manikandan
My AC no :[protected]
AC branch :Nattarasonkottai.
my credit card no : [protected], Date of issue : 11/11/2009
Regards,
S.Manikandan
[protected]
[protected]

Sir, I have received my titanium credit card No [protected].But didnt get PIN no.Kindly make necessary arrangments to get my PIN .Thanking you.

ICICI Bank — Cheques deposited not debited to account

I dropped 3 cheques in my firm's account between 22nd & 30th of April at a DROP BOX at ATM Center MEANT FOR CLEARANCE. till date they have not been debited to the account. Bank is not issuing monthly statements, above transactions didnt reflect in the daily transaction details they send thru mail. their web site donot have phone no. of the branch. When went in person I was made to wait for 2 hrs then came the reply it has already cleared 2 of those cheques & the pther will be done in 2 days. but our balance didnt show so. pls help us.

rgds
ynkeyan

I dropped 1 cheques in my firm's account between 2nd Dec at a DROP BOX at ATM Center MEANT FOR CLEARANCE. till date they have not been debited to the account. Bank is not issuing monthly statements, above transactions didnt reflect in the daily transaction details they send thru mail. their web site donot have phone no. of the branch. but our balance didnt show so. pls help us.

Credit Card — creditcard not getting

so many times i was send mail to you. but till date no reply.
axis bank send one sms to my phone.(with ref no also). but still i am not getting any credit card from axis bank.formal verification was over. what is the status of my credit card? (ref no is 1681415)

ICICI Bank — Check not deposited in account

I deposited the cheque in ICICI Maylladuthurai branch on date 15/12/2008 but till today this cheque is not posted to my bank account. Contacting the phone banking officer is very difficult always there phone are engaged .Please look into the matter.

B.P.Thakare
A/C No[protected]

Credit Card — cheque deposited but not credited

i deposited my cheque of rs : 615/- on 22.09.2009 in atm center of hdfc in payment box but statment of 3.10.2009 recived in email id not showing credit of last bill but showing penalty and pending of bill please look in to matter

ICICI / Credit card — PAYMENT BEING DEMANDED WHEN THE CHARGES HAVE BEEN CANCELLED

Dear Sir,

Some two years back I was thrust a credit card by ICICI and as I did not want it the same was torn to pieces and returned to ICICI. Aroud the same time a ICICI LOMBARD Insurance policies were issued to me unsolicited and my credit card was charged with the charges for the same.
As the insurance policies were unsolicited, I corresponded with ICICI by e-mail and after protracted correspondence I succeeded in getting a communication from ICICI regarding cancellation of the LOMBARD policies.
Even after cencellation of the policies, I continued to get credit card statements monthly which claimed that I had an outstanding due to be settled. I then corresponded with ICICI regarding the outstanding dues and I recd. a letter from ICICI dtd. 10th June 2008 that the charges indicated in the card statement were that of the lombard policies and since they are cancelled the charges will be reversed.
Even after the letter from ICICI of 10th June 2008, I have been continuing to get the card statement with outstanding dues shown.
On 9th Jan 2009, I preffered an e-mail compliant through the customer care available at the website of ICICI and posted a copy of the complaint to the CMD of ICICI.
There was no response for the above complaint.
In the last week of March 2009 I recd. a legal notice, dtd. 23rd March 2008, asking me to present myself at the TIRUCHY office of ICICI on 26th March 2009 for settlement.
I presented myself at the said office on 26th March 2009 and met one of the officials of ICICI, Mr. Saravanan. After listening to my explanation and verifying my card statement as of 26th March 2009, the bank official confirmed that the charges on my card were that of the cancelled lombard policies. The official further said that if I pay Rs. 2000 / - the whole issue will be settled. Two days after the same official rang-up to say that I will have to pay Rs. 3000/- to have the card issue settled. I asked the official to issue a letter from the bank with a break-up for the demanded Rs. 3000/-. This the bank official refused.

I donot understand the requirement of having to pay Rs. 3000/- when I have not used the card and the said unsolicited policies have been cancelled.

I have once again written to the CMD of ICICI, yesterday (2nd April 2009) requesting for settlement of the issue.

I am attaching the policies cancellation notification, the communication dtd. 10th June 2008 from ICICI, the leagl notice dtd. 23rd March 2009 and my latest letter dtd. 2nd April 2009 to the CMD ICICI.

Can this forum "CONSUMERS COMPLAINTS . IN" help me settel this issue with ICICI.

Regards


Santhi E
B4/139 - BHEL - TOWNSHIP
TIRUCHY - 620014

ICICI Bank Credit Card — ICICI Bank is demanding

Hello,
I used ICICI bank credit card ([protected]) for last 2 years and everytime I dropped my local cheq before the due date. Most of the time I noticed that they took much time to process the cheq and then applied late charges on my card. Even though with the high interest charges ( they added the interst rate higher than what they promised earlier 2.5% at the time of offering the card) they added some overlimit fees in some of my satements and with that around 5000/ more payment they demanded from me unnecessarily.

I cleared all my dues with interest charges and I raised this issue several times with them but they simply ignored this and still demanding the amound included day by day some other charges.

Please let me know what should I do. I have cleared all my dues approx 75000/ with interest charges.

Request all other not to use ICICI bank credit card or surrender it immediately.


Thanks,
Sumanta Thakur

Dated: 22.11.2012.


Sub: Received Threatening Call from Recovery Agent of ICICI Bank and Kidnaping threatning of my daughter from Recovery Goonda of ICICI Bank.

Ref: ICICI Bank Credit Card no: I have cancelled my card after making the full payment. At present I don’t remember the Card number, I called the Bank, but they have not traced out my card number because it was cancelled last year.

Dear Sir,

This is to inform you that I was the Credit Card Holder of ICICI Bank. They never sent any statement till now. Suddenly one recovery agent Ms. Ruchi somebody asking for payment 40, 000/-. Continuously she was threatening and torturing me and my wife daughter over mobile and office landline also. She is also using tremendous abusive and slang language. I have no dues above this card. In spite of several request, she is denying to provide the statement through mail. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. Not only that she has threatened me and my office Boss also. She is doing tremendous misbehaving with my office Boss and Administrative manager.What is this???. Bank cannot do legally this type of mental harassment. She is disturbing my Employer also, which is affecting my mental peace. As a middle class family, at present my job is effecting due to their using the abusive language with my boss also. As per the Credit card rules of the Bank, I am asking for statement. But she is denying giving me the statement. Continuously she is telling me to make the payment at a time; otherwise they will attack me and my family with their team.
Not only that, she has also threaten me, if I don’t make the payment immediately, then they/ICICI Bank/ will kidnap my daughter. Please help me and my family from Goonda of ICICI bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. For your information, I have been receiving these threatening calls coming from[protected],[protected],[protected]. These threatening calls comming in my Wife's number 90 times, in my number's 100 times and in my office Boss's number 50 times in 01 (one) day.Please relie[censored]s from the torturing from ICICI. Please stop this call from this number otherwise I will take legal action for human rights against the mental torture with my daughter and wife also.

Due to this Ruthless incident Now I am in big trouble for my job and my family security also.


Please co-operate at your end.


Thanks with Regards

Manas Ray Chaudhury
[protected].

Dear customer care fail transaction was reported while i was paying online for examination fee. Insp[ite of fail transaction my credit card has been deducted with an 1191/- pls look into this and intimate me at this number [protected].
vk kaira

icici c redit ca rd — wrong charge on lombard insurance

sir, i have credit ca rd of icic i bank but from the bobbay office they make one in surance policy and after my cancellation i received the cancellation letter also they charges the a gi the awhole amount and taken the moneyt from my ca rd and make me full use of card and make the so mant charges and the service char ges
anita

AA

Hi All,

This is very painful for me that i have already cancelled my ICICI Lombard Health insurance in September 2008, which was deducting from my ICICI Credit cards and still deducting every month from my credit card.

I have called up cutomer care of icici credit cards, they told me that you they have't got any cancellation confirmation from icici lombard, but when i have called icici lombard my insurance policy is cancelled, and they said me you need to contact icici credit card. Its like shifting their responsibility i am a big trouble.

Please help me with this issue, as to maintain my credit in market i am still paying my credit card bills every month of the expenses which is not related to me.

So beware from icici credit cards frauds, is this is the message which Mr.Kamath has given to icici bank, please respect him and make the best thing to create India proud by understanding customers problem, needs and happiness.

God bless you all

Sadique

Hi All,

This is very painful for me that i have already cancelled my ICICI Lombard Health insurance in September 2008, which was deducting from my ICICI Credit cards and still deducting every month from my credit card.

I have called up cutomer care of icici credit cards, they told me that you they have't got any cancellation confirmation from icici lombard, but when i have called icici lombard my insurance policy is cancelled, and they said me you need to contact icici credit card. Its like shifting their responsibility i am a big trouble.

Please help me with this issue, as to maintain my credit in market i am still paying my credit card bills every month of the expenses which is not related to me.

So beware from icici credit cards frauds, is this is the message which Mr.Kamath has given to icici bank, please respect him and make the best thing to create India proud by understanding customers problem, needs and happiness.

God bless you all

Sadique

I have deposited a cheque for forclosure of my home loan LBBAR[protected] but this cheque has been misplaced by ICICI vediocon tower branch. now the are asking for stop payment of given cheque, cheque was drawn on Punjab National Bank, Premnagar Bareilly Branch. Now it is not possible to go bareilly for stop payment nor i have time to go to vediocon tower. I want that ICICI representative should come to me tomorrow i.e.12.02.2009 at 10.00 a.m. to collect cheque against foreclosure of my home loan.

since cheque has been misplace by bank so i will not pay any further interest on this.

Waiting for reply.
Amardeep Saxena
Mob.[protected]

As per our policy we don`t have receive our complete document ( Name Vishnu Goel, Policy No.[protected] We receive only one document Premium Paid Certificate (Deposite date 16, aug-2008)
plz send me all releted document as soon as possible.

i have submitted my premium of ICICI prulife of Rs 5000/- but money receipt has not been received by me till date.My premium was for the month of Sept'08.My policy no is 01396969.Please arrange to send it by mail so that I can deposit it to concerned Tax department for rebate.

icici prulife policy — policy document

I am looking forward ICICI Prudential life Insurance Patna Branch should email scanned copy of my policy to the above email address as soon as possible, I also want to know next premium due notification from Patna ICICI Prulife Office, please also advise if payment can be made in ICICI Prulife Office in Dubai.

Mohammed Hassan Raza
Higgs & Hill LLC
P.O.Box 25685
Dubai, U.A.E.

Mobile +[protected]

My Policy No:07246929 I have not recived any details for past 2 years. And I want know the details of my present policy status.

There is some communication gap. The 1 % penalty is on interest not on FDR Amount. For any pre mature withdrawl you will get priciple amount + interest rate eligible for the actual no. of days less 1%.

For Ex. if you booked Fd for 1 year @ 9% int. and after 6 months you want to break the FD. If Interest on 6 months FD is 6 % at that time. You will get principle amount + interest @ 5%(6 -1).

Title: Mr.
First Name: Ramakant
Last Name: Mahadik
An ICICI Bank Customer: Yes
Product: Feedback on Customer First Series
Account No: NA
What would you like to say: ICICICARE=[protected]' Product: Credit Card / Old Customer / [protected]@yahoo.com

The Below mentioned mail came to me on 05/Aug/08, but still pending ????

We regret for the inconvenience caused to you.
According to the revert of the service request SR73695625 initiated for the settlement of the credit card account, we request you to contact Mr.Santosh Salokhe on[protected] or visit him at the below mentioned address for the settlement of the account:


I need to have alteast 12 installement to make the payment as the amount is huge, i[censored] check the credit is not in use since TWO years & I have been paying u since then more then what was needed - Pls Revert ASAP

What action have been taken on the collection staff'ss who came to my home and threatened my MOM.

I also need an apology letter with that effect
E-mail address: [protected]@yahoo.com
Telephoneno:+[protected]
Correspondence address: Flat No.303, 2nd Floor, Akash -1, Yeshwant Nagar, Behind St. Anthony Church, Vakola Santacruz East Mumbai 400055

Dear Sir

I Mr. Ganesh K. Vakhare I contact in bank and representative of ICICI bank for settelment of my credita card but they are not issuing settelment letter and ther are charging me intrest so much and their guy harrasing me to pay the credit card payment i allready made payment so many time and asking for settelment but they are not settel my card

express it vide airway bill no:[protected] is not recieved till now.it was despatched on[protected].this is the 4 th time this had happened

r/sir
from last two month i not receved my bill on time and also this
month statement not recevid .If it is possible send statement
on my E-mail too.


thanks

As per settlement letter issued by the ICICI bank, all payments have been made cleared
vide cheque and cash but till date not yet received No objection Certificate and 0 balance
statement.

Kindly look into the matter and solve.

regards
settlement letter no.ICEASKOL/022009/5373/FWO dt.7/2/09

Dear Customer Care,

I am also asking for selltment, Bank also not giving any settlemet its already paid.
Now what shold i do.

hi,

DEAR SIR, I WAS NOT PAID MY 10MONTHS EMI FOR MY TWO WHEELER TN07AK5027, FOR PAST 11 MONTHS I WAS NOT IN CHENNAI THATS WHY THIS PROBLEM RAISES, AND MY BIKE HAS GOT CHEASED BY YOUR COLLECTION EXECUTIVE MR.KINGSLY ON SATURDAY 18TH OF APRIL AROUND1.30PM WITH USED OF VERY BAD WORDS, HOW MUCH IS THE TOTAL OUTSTANDING FOR ME, PLS REPLY SOON, I WAS VERY UPSETED BY YOUR EXECUTIVE, PLS HELP ME.. I DONT HAVE ANY JOB RIGHT NOW...

THANK YOU

Same happened to me with HSBC bank. This the same case but have not filed a complaint yet. Pillar to post running to solve this problem. calling all over India to get my things sorted out but with no success.
Please assist me what can i do to take off the liabilty from my head for the money i never used.
The card was delivered to wrong address

Chintoo Limboo

ATM machine didn't dispatch money but same deducted from bank account
I used icici Bank's ATM to withdraw amount of 12000 from my corporation bank, and the ATM did not gave any response even not print out any slip that transtion was done or failed then i try again but same problem" but when i went to bank to check the balance 24000 rs will be debited.i REQUEST that any icici bank head person read that problem please help me out.thanks

Cash not paid by ICICI ATM

Sub: Amount debited from my account.

Ref: - Dated 06/06/2009 Time 15:31 ATM ID S1AD0878 TXN NO.7048

Card No.[protected]

Respected Sir,

In reference to the above reference I would like to inform you that, from SBI ATM Card I want to with drawl from ICICI ATM Located Ratan Lal Nagar Kanpur, I have given option of 6000/- Rs. (Six Thousand). But I have not received any amount from ICICI ATM, and slip come out and amount was debit from my account.
Therefore I request you take necessary action to provide my short of Rs.6000/-Because I am running at SBI Bank and ICICI Bank from last two month the SBI bank is telling ICICI bank will do and ICICI Bank is telling SBI Bank will do.
1. Account No.[protected]

2. Nature of account: Saving

3. Name of bank: S B I

4. Date of transaction: 06/06/2009

5. ATM card no. :[protected]

I Request to you Please take corrective action

Thanking you

Pramod Umapati Upadhyay

Contact No: [protected]

Cc: 1- SBI Indore Branch
2- GM ATM Operation SBI customer.[protected]@icicibank.com
3- GM ICICI Bank

sub : Amount debiited my a/c
Ref : Dated 01-08-09
a/c no :[protected]

Respected sir,

I used HDFC bank ATM to withdraw amount of Rs.600 from my icici a/c on 1st aug, . But the ATM is not working properly I have not received the amount. but after i go to icici ATM and i have
take a print out Rs.600 hasbeen debited on my a/c. so pls reimburse the amount as soon as possible to my a/c.

I also got affected by becoming ICICI bank customer

I cant understand what RBI governace doing

I sincerely request, RBI should govern icici to ensure RBI governance gets implemented

credit card 407651204222802 — late pyment charges

Dear sir,

My name is biresh biswas i am using your credit card fom last two years my credit card no is [protected] i havent recived the statement and you are putting the late payment charges i dont know why i am reglarly paying my creit card bill even though you are putting late payment charges i am waiting for your prompt reply please do the needfull...

biresh biswas

ICICI Credit Card - 5176533536740019 — Late fee charged

Sir
I am a credit car holder, I am not receiving the credit card bill reqularly, due to which late fee is levied on late fee along with sevice tax and interest charged. Sir, i never been failed to pay the bill of card. but now due to non receipt of bill to me, the payment was not made on time. However, i my self paid Rs.1500 though cheque without receipt of bill. I request that the late fee and other charges leveid may be waived off. thanks

sir due to non recept of bill late fee and other charges levied, pl waive off said late fee and charges, as i am regular good pay master of credit card bill. I never failed in my whole life for payment of bill

Dear Ram,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.