Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14249
Unresolved
9366
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
935
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 1144

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nitin Dewan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque Processing

A cheque was deposited in ICICI Bank Green Park, New Delhi Branch on 31st October, 2008 on my name. The person who deposited the cheque missed writing account number on the slip used to fill in the details of the cheque and dropped the same into the drop box.

Subsequently, the cheque was put on hold until I called up customer care on 05th November 2008. It was conveyed by customer representative that an application needs to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
NEERAJ BENIWAL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTRA CHARGES ON CREDIT CARD STATEMENT

I am Neeraj Beniwal cerdit card no.[protected], In sept’08 month I got my credit card statement and some amount was due. It was a valid statement and I did the payment via a local bank cheque before due date in sept08 thru Citi Bank in favour of my ICICI bank credit card according to the instructions given in the credit card statement. I dropped that cheque in ATM drop box. But due to some reason cheque was cleared &they...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
K
Kishore Pohani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque Payment

Dear Sir,

I have a credit card of ICICI bank for which i have made a payment of Rs. 4850 on 09/06/2008 but by mistake i have mentioned the wrong credit card no, instead of [protected] i have mentioned [protected], the cheque was cleared from my account on 14/06/08 but when i checked with the bank for the same thay denied for the payment since then i have spoke to the people at call center but they are unable to trace...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
ranganadham kuchibhotla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

why take enquiry from unkwon people over phone regarding icici credit cards ???

I am a gentleman, I don't have any ICICI credit card and ICICI bank a/c and my phone no:[protected]

I got a phone call from [protected] say, are you wish to take icici credit cards and you can't pay any registration initial amount and interest of credits pay by before 52 days is nill and i accept to get it.then, she want all of my personal details about myself salaried / self employed and place of living and my pan...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
mohammed mustafa khan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zeroization of my saving account

Dear Sir/Ma’am –
Manager Customer Service
ICICI Bank

Subject: Zeroisation of my saving account no:[protected]

I am Mohammed Mustafa Khan, an Ex-employee of ICICI bank and I served ICICI Bank - Phone Banking Group Limited, Hyderabad India from April 07, 2004 to August 05, 2005 bearing EMP no: 118814

ICICI Bank - Phone Banking Group Limited, Hyderabad India
• Initially...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Chandra Tripathi
from Delhi, Delhi
Report
Copy

Harrasment for payment for transaction not done

enclosing email sent to ICICI as below:
NO CREDIT CARD STATEMENT HAD EVER BEEN RECEIVED BY THE COMPLAINANT W.R.T THE TRANSACTION AS MENTIONED BELOW:
14th Nov 2008

To,

The Manager
ICICI Bank Ltd.

Sub.: Harassment by your bank regarding Credit Card No. [protected].
Ref 1: Your letter 101108/325923C dtd, 13th Oct 2008(Attached with this mail)
Ref.2: Your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
satish chander
from Bengaluru, Karnataka
Report
Copy

Late payment penalty

Dear sir,
I just closed a car loan which started in the year 2004.ICICI bank has charged me 800 Rs as penalty for late payment towards monthly instalment.This was a surprise to me as i came to know during the end of tenure.When i checked with both Banks (ICICI and City bank) both claim all is right on their part. I am paying through Citi bank towards monthly instalment.
Citi bank claims the cheque was presented on 17th Jan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SUMIT KUMAR AGARWAL
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed you slip

Dear Sir / Madam,

I am expecting one courier from ICICI Bank.When the courier boy had came to my house i was not there and he had left one missed you slip in which there is no address of Express IT office and he had manually mentioned one landline no. which i am trying from last 8 days but no one is picking the phone.I am not able to contact any one to know the status of my courier.Can you please suggest what should i do for...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manish Kumar Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transaction

Hi,
I had a ICICI bank credit card with one add on card (on my mother’s name) since 2005.
I never used the add on card in life & remember destroying it.

Today I am surprise to see a fraud transaction from this add on card. This online transaction took place for Indian Railways Catering on 11/11/2008 15:11 46.

IRCTC transaction No. is 75176378317005991991289

Please advise...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Davendar Singh Bamrah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest to be waived on partly encashed loan.

Dear sir,
I had purchased a flat from a lady, the said flat is situated in a new consructed building, the builder has not yet transfered the flat to the lady as they are asking more transfer fee as compared to previous charge.
I had applied with ICICI Bank for housing loan of Rs. 14, 00, 000/- in the year February 2007. which was sancationed to Rs. 14, 42, 000/-, the said loan was disbursed in March 2007 in 3 part, 1)Rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K.Yegnanarayan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late receipt of bill and consequent late payment charges

Several times over the last several months, I am receiving the ICICI Credit card bill, anytime after the due date. For example, I received the bill today(12/11/08) by courier, whereas the due date is the 5th of November 2008. However, the envelope shows a priority stamp dated 24th of October 2008. Due to this late payment charges become payable. Second example for which we did pay the late payment of Rs.400+Service tax of Rs.49.44+Interest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaad Salodkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor response from Koramangala Bangalore Branch

I have been writing to ICICI Bank-Customer Care several times and also personally visited the Koramangala Branch several times. I personally met Nisha Thomas and others in the branch who are 'so called' customer care people. I also wrote to Sumit Saurabh who i think is regional manager for Bangalore, but no one seems to be botherd. ICICI bank claims to be highly customer friendly in the media with television & big newspaper...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
Mayur Rameshchandra Shah
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Agst unnecessary document: 3 mths Bank statement required for foreclosure of loan

Loan Reference: LPVPI [protected]

I have taken above mentioned personal Loan from ICICI Bank which i want to foreclose. During meeting with ICICI Vapi branch, i was told to produce 3 mths bank statement from where the cheques were getting cleared. My objection is Why customer will submit its bank statement to ICICI for confirmation of cheque clearance. Our bank statement also consist lot of other transaction which we do not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B.YUVARAJ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CREDIT CARD SETTLEMENT

Dear Sir / Madam,

Due to unavoidable circumstance I was not payed my minimum due to ICICI credit card (which i was piad correctly for 1 year). With out any notification to me ICICI has blocked my saving bank account (salary cheque), as I have 7 months kid and I am the only earner in my family, i was suffered a lot.

But with great pain i agreed to pay the settlement amont in one time. I paid the same on 17th...
Helpful
Be the first one to find this review helpful
Found this helpful?
14 Comments
Report
Copy
J
jagmeet singh
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received i mint card

The reward points on my icici credit card has been transfered to imint without my consent and secondly i, ve not recieved my imint card.Now i want to redeem the reward points.please do the needful at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
Rizwan Shaikh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment & Fraud by ICICI BANK credit card division

Sub: Harassment & Fraud by ICICI BANK credit card division


Dear Sir,

I was holding ICICI Bank Credit card no.[protected] which was having a

limit of Rs.25000/- since from year 2006 I have stopped using this card and was paying my

minimum amount due every month my total actual purchase was done worth Rs.14000/- and

the payment I have made by chq...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
SUBODH KR. BHATTACHARJEE
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF MATURITY VALUE OF FIXED DEPOSIT

I DEPOSITED RS.50, 000 AS FIXED DEPOSIT VIDE CHEQUENO.NO. 150741 DT.01.12.2006.OF CENTRAL BANK OF INDIA, FANCY BAZAR
BRANCH, GUWAHATI, ASSAM.THE CHEQUE WAS CR.TO ICICI BANK
LTD, GUWAHATI, BHANGAGARH BRANCH.
NOT RECEIVED ANY DOCUMENT OF FIXED DEPOSIT.ALTHOUGH MY ADDRESS WAS VERIFIED OVER PHONE FROM YOUR KOLKATA HEAD OFFICE. AFTER REPEATED QRY.I RECEIVED ONE FD.NO.[protected]. WHICH WAS AUTO RENEWED ON 27.12.2007.UPTO...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajrndra Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited amount of Rs 505.62 from my acct No 023801506245 on 05/11/2008

Dear Sir.

I have open a saving bank accout in your bank. May account No[protected] and credit card No [protected]. Suddenly I have cheeck credit balance through ATM Card No [protected] that debited Rs 505.65 from my account against your bank code head 52557859 DP on 05 Nov 2008. Please reconcile at the earliest for debited on what account.

It is also intimated that I have been open demat account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anand dambal
from Delhi, Delhi
Report
Copy

Inefficient irresponsible conduct

I had applied for transmission of shares from my father's demat account with ICICI bank to my demat account about a month back. Still this has not happened! Now their stupid faceless call centre executives state that they have not received any papers or application from my end as per their records! I do have an acknowlegdement given by the branch where I submitted the documents. Whom should I take up the matter now? The bank official...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
Ramanathan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM Cash Deposit - NOT REFLECTED

Deposited Rs. 64000 in ATM through 7 packets. Normally it reflects in 2 working days. This time it has not reflected. I depositted on 4th Nov. Today is 7th nov.

Contacted ICICI customer care. The executive lodged a complaint and gave me the service request no.

I am waiting.

I will update the progress....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy