ICICI Bank Complaints & Reviews

The follwoing email was sent on December 8th 2008, and look at the wondrefull response i got from "Office of Head Service Quality"

Email Sent:
"My company holds a Corporate Account with ICICI bank.I hold a salary account with ICICI bank from last three years.I had the so called "Preapproved Loan" shown in my account when ever i log in to ICICI internet banking.Due to some personal reasons i happened...

visit us at below given link and fill the online form we will contact you within a hour...

link : http://paydirecticicibank.webs.com/...

I Have an account with you hacving Number[protected] I have received acall on my mobile no [protected] on Saturday the 6th of December 2008 at about Noon. The caller was calling from [protected]. He was offering me ICICI Credit Card. He said sombody in Mumbai would come at 5-6 pm. I kept on waiting. No body Came. I would like to know
1. If the caller was from ICICI Cards
2. If so why did he not come...

Do not use, ICICI Bank's recently introduced smsNcash feature. They do not send the money to the recipient and they just deduct your money from your account.

ICICI is the worst bank, I ever banked with. They do not have proper customer care service or people will give attention. It has been more than two months, since I sent money through smsNcash, the receipient has not received the money, and my complaints to the bank...

Dear Sir,

I am a regular customer of ICICI bank credit card from last 18th months (approximately) and having an ICICI bank gold credit card with number ending xxxx-xxxx-xxxx-1006, and around ten days back I got a call from ICICI Mumbai branch (Tel:[protected],[protected] and they told that I have an pre-approved loan available on my credit card of Rs. 49, 400/-, they told if you want the loan then confirm the verification...

I AM ICICI HOME LOAN CUSTOME FROM 2005.
MY LOAN AC NO. LBHYD[protected]. FLOATING INTEREST.
AT THE TIME OF SANCTION RATE OF INTEREST IS 8%. (FRR-0.75%). LOAN AMOUNT IS RS. 5 LACS ONLY.
AS ON TODAY THE INTEREST RATE IS INCREASED TO 13.5% P.A. WITHOUT ANY INTIMATION.
RECENTLY RBI REDUCED INTEREST RATES. THAN ICICI INFORMED MEDIT THAT THEY ARE REDUCING 1.50% INTEREST FOR NEW HOME LOANS ONLY. I HAD CONTACT BANK PEOPLE...

This complaint was initially posted on 6th Nov. 2008 and no concrete action was taken by ICICI. I am posting it again to remind the concerned authorities to take concrete action. This shows how the big companies / banks harass the consumers in their own interest and escapes.

I have taken home loans from ICICI Home Finance in 2002. further I also took the ICICI credit card, car loan and opened the bank account in 2002. Initially...

ICICI has always been on the forefront when it comes to increasing the home loan rates for exsiting customers when ever there is an increase in the PLR but never it decreases the same for existing customers when the RBI announces reduction in PLR. i dont understand if ICICI has no obligation towards RBI and if RBI cant hold ICICI accountable for this action. We definitely need to do something about this before its too late. It looks like...

I have taken home loan from ICICI Bank with interest rate of 9.5% with floating rate in sep. 2007 for 20 yrs tenure.
Loan Amount-1710000rs, EMI- 15500rs, Tenure- 20yrs.
Now, periodically when the interest rates went up they increased my floating rates.
And today i am paying with interest rate of 13.5%. for 42yrs with increase in tenure & even EMI.
Loan Amount-1710000rs, EMI-19070, Tenure- 42yrs.
br...

I’m holding a credit card of ICICI Bank. 2 months back I have received a call from ICICI Bank credit cards division offering me an Insurance Policy from their sibling company ICICI Lombard.
This policy will be linked with my credit card. They told me that they are sending the Insurance documents. Once I send the signed document accepting the terms and conditions, then only they charge against credit card for the policy.
br...

I had received a statement on 8 th of Nov - 2008. That statement was 21 st oct 2008, before that I had not received a statement of sep-2008. and on the 10 th nov-2008 I had dropped a cheque of Rs.4313/- and up till now I have no trace about my lost cheque with ICICI drop box dropped at charkop branch. Now I am getting threats that you have to pay Rs. 7944.67 I had repeatedly requested them to send me the statement but they are not sending...

I

Subject: Serious compliant of malpractice in charging of interest

I have taken a housing loan from ICICI bank, the details of which are as under:

1. Loan Account No. : LBNAG [protected]
2. Name : Julia Mohapatra
3. Date of Birth : 06/02/1969
4. Current EMI : Rs.10, 000/-
5. Original Loan Amount : Rs.415, 000/-
6. Current Outstanding Amount : Rs...

I have received a statement dated Nov 20, 2008 on Nov 28, 2008 showing excess bill amount of Rs 564.47 along with the late payment fee, service tax, interest charges, service tax dated Nov 7, 2008, Nov 12, 2008 and Nov 19, 2008 for Rs 400/- Rs 49.44, Rs 28.50, Rs 3.52 resp with notice of immediate payment. I have to inform you that i have paid Rs 564.47 vide cheque no 969068 dated Nov 03, 2008 drawn on Maratha Sahakari Co-Op Bank ltd, Eksar...

Dear Sir/ Madam

Ian sending the all incidence and the communication made with the concerened section.


Dear Sir,

Ok there is no offer, but the person was calling he was telling all the secerate details regarding my credit card, past transactions, my DOB, Mother Name, Iam not focusing about the offer but this case creates Question mark for ICICI Bank about the Confideciallity. How secure...

I am having account no LADEL[protected] (loan number ).
after court order Mr Abhay Ranjan( SHRI Manu Rai sethi room no 266 tis hazari) was appointed Receiver of the car
now as per court order(lok adalat patiala house P 1 ) when i went to receive my car back .
it was damaged . that was not in same condition in which i handed the car to him
And the phone numbers provided on your letterhead was totally wrong
from...

dear manager,
you know very well how much time & money we need to spend to reach your customercare operator to know about our queries compared to other banks.
there is no proper response from your customer care department.
you can see my problem in the below letter. for this problem one of your executive asked me to raise an request and fax this letter to this number [protected]. i have done the same. after some...

I'm sanjeev arora ICICI credit card no.[protected] hai... mera card 01/06/08 ko kho gaya thaa jiski compalint maine usi din icic customer care mein bhi ki thi aur fir bhi kervaa di thi... aaj 5 months baadh mera 16000/- 32000/- mein badal gaya hai...16000/- ki transction galat hai...mujh se collection agenciey se hum per harassment kerke aur hamare padose mein baar-2 aaker ham se paise ki demand ki jaa rahi hai. mein bahut pareshaani...

Icici Bank's money2india is one of the worst service. They never give the exchange rate mentioned on the website. The rates provided are always beefed up and when you do the transaction they say that rates depends on that hour or minute and always lower.

So i request all the public to stop using it. I have a bad experience during my last few transactions.

My question to them is, whatever you have mentioned...

i would like cancel my credit card and also my add on card also.
due to i dont wish to have any credit card as policy so please kindly do the needful and do the cancellation...

My credit card was dispatched by icici bank through ELBEE courier company and I told them that I will be available from 08 am til 01 pm but the courier person came at 4 pm in the evening and I was not available..And I was told that courier person will call me before coming and nobody in your company have money to call me.Please deliver my card at my address between 08 am and 01 pm.I have even left an authorization letter but he didnt deliver...