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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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1800 103 8181
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551

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Mumbai
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Maharashtra
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400051

ICICI Bank reviews & complaints page 1141

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S
Sreenivasulu.P
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from First Flight courier people.

Hi,

I have to get a courier from ICICI on 1st Dec. Yet to recieve the same.I enquired about it from ICICI customer care.They gave Courier name (First Flight Courier) and consignment number. I went to First Flight courier website and got a phone number[protected]. I called them and they gave another number to get the details that is[protected].I called this number and again they have given another number to know the...
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S
sujay kumar sharma
from Agra, Uttar Pradesh
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credit card not received

my credit is approved on 20th november and dispatch on 24 th november but after 7 days my credit card is not received in my office address so please delevered my credit card fastly in my office address...
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K
K BALA KISHAN
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Mobile Recharge

I had recharged my mobile No.[protected] for Rs.55/- using ICICI Credit card recharge payment online. Still, i had not got the talk time credited into my mobile or received any message.

Payment details for Payment Id [protected]
Customer Reference :[protected]


Payment Information
Payment Amount : INR 55.00
Date of Payment : 02/12/2008
Debit Account : [protected]...
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R
R S JUNEJA
from Kolkata, West Bengal
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Non- refund of Rs. 2500/-

Inspite of having discussed with the customer service centre over phone as well as through various mails to customer service centre, ICICI Bank has failed to respond by mails and also not giving me refund of Rs. 2500/- charged illegally to me at the time of foreclosure of my house loan a/c no. LBSNP[protected], which was clear breach of contract of loan agreement signed between ICICI Bank and the undersigned. Moreover, while I send the mails...
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P
prajwal padmanabha
from Guruvayur, Kerala
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4076512155606005/4076590623575009/44774744130406005

dear sir,
i am using the above mentioned credit card but now i want to cancel these card because i am suffering unhealthy as i am a handicap i am not able to run my business due to my health condition and not able to pay the amount so please allow me to settle my card as three installments i have given one payment of rs 5000/- by cheque and your receipt no is c[protected] and next two installments will be made after receiving your...
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M
Mir JAVEED
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered defective product

i am having icici bank credit card they transferred reward points from icici to i mint account i redeemed 5500 points for micro wave Owen on[protected] i received product on[protected] it was damaged i called at the same time to i mint they told me that they will replace it within 15 days till now it has not been replaced i have called hundred times every time they give same answer, product will get replaced within next two or three days...
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D
Deepti Kuiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging and debiting money from account without consent

I have an ICICI Bank credit card and had given an application for address change at their branch when I changed my address. The bank never sent me any statement on the new address for now more than a year. Now, suddenly they deducted around Rs. 11, 000 from my savings account (for which I get the statement at my new address). On talking to the customer care they told me that some amount was pending on my card and then there was hefty interest...
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M
muanvalte
from Kolkata, West Bengal
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EMI Card Application Status

Dear Sirs,

I have applied online for ICICI Bank EMI Card on 8th November 2008. Subsequently I was contacted by the bank staff for verification and confirmation etc. They even sent their executive for this purpose. But since then I have not heard anything from them as to whether my applicaiton was accepted or rejected. I tried to equire about this from their customer service number [protected] but was unsuccessful to get through...
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G
Gunjan Godbole
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ATM malfunction

I needed to withdraw Rs. 1000/- and tried to do so from an ICICI Bank ATM with my HDFC Bank ATM card. No money in first attempt. Tried again. No Money again. Tried Again. No money again.

Next day, I opened the net banking and saw Rs. 3000/- deducted from my account.

Several phone calls to the phone banking service of HDFC Bank

I lodged a complaint with HDFC Bank. ICICI Bank refused to pay back...
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S
Sanjey Kumar Bhatiya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash given to collection agency missing

Dear all

This is with regards to the loan given on my my wife's credit card without any repayment instructions and options. On February 14th I gave Rs. 80000.00 to a collection agency appointed by ICICI to regularise the loan account.

Till date this money is not trace able and I have recieved unlimited harrassment and threatening calls from all corners and collection agents of all sorts.

Since...
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H
Hiral Soni
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card - incomplete transaction charged & complaint taken at least priority by ICICI

Hi,
I have filed my complaint to Mr. Kamani, Mr. Mehta & Mr. B. Madhivanan but did not get any response from them. Hoping that you can solve my problem with the ICICI credit card.
I had tried to make PVR cinema transaction of 300 Rs. which was not completed but still i was charged money by ICICI. And for that i was asked to send FAX to ICICI. I sent it 3 times & finally i got confirmation in 1st week of sept that it...
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P
pamu kumar swamy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transferred into my account without my consent

Dear Sir,
I producing the letter which i have written to the Bank Chairman, whrere i have explained the whole problem.
================Letter Sent to the Bank==============================
Pamu Kumar Swamy,
501, Blacksmith Park-II,
Plot No.14, Sector 16,
New Panvel-410206.


Dated: 3rd August, 2008

To

The Chairman,
ICICI Bank,
Mumbai.br...
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S
Sunny Watts
from Pune, Maharashtra
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Non - Delivery of Courier

Dear Sir

ICICI Bank Credit Card despatched by the bank on 24 November 2008 via AW Number [protected] through ExpressIT Courier did not reach me so far.

The courier service called me on Monday (Dec1, 2008) from nos[protected]/32027013 and asked about me my address and availablity. They told me that this courier will be delievered by the evening (6PM). I was in office till 8 pm but noday came to deliever the courier.br...
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G
Gautam Chandra Ghosh
from Mandapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late Payment fee levied without any notice.

Dear Customer Care Officer,
ICICI Bank, Credit Card Section,

I hold an ICICI credit Card bearing No.[protected] w.e.f. 04.2007.During the last one and half an year I always paid my credit card dues timely.But on 22nd Nov'08 I received a telephonic call from your office to pay an amount of Rs. 6, 403.00 immediately which was said to be the last month's due which was not paid in time before 4th Nov'08.But...
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P
Prasanna
from Mumbai, Maharashtra
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Improper & Not closing the credit card.

Actually i am having ICICI Credit card, Without using the card they are making charges.Before 6 months, I had paid the outstanding amount (without using the card more than a year).After that i formally sent an mail regarding closing my credit card(I enquired about closing procedure in branch).Still now i am getting call & Statement to pay amount....
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A
Anant Sharan Mishra
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Saving Account - Freezed Without Information

Sir/Mam,




I have saving a/c (No.[protected] at ICICI Bank at South Extn. Branch, Delhi. Bank applied freeze to my a/c without any information and did not remove freeze to my a/c two weeks after complaint.

After visiting at my base branch South Extention II, New Delhi there are unsatisfactory answer by staff present ober there.

Due to this I'm facing financial problems...
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S
SUDHIR KUMAR SINGH
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-Statement of Credit Card

I never receive my credit card statement on my e-mail id although email id had been given long back and many times requested for the same also but nobody is paying attention also.

On every credit card statement (which ever hard copy ) i received it is mentioned that a copy of the same has been sent to you on your email id but none of them have ever reached to me and because of this reason many times i got to pay the late fine....
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H
Himanshu Kumar
from Hyderabad, Telangana
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Sucking the blood of customer

I took a home loan from ICICI bank in 2006 and regurlarly paying the EMI. I have taken a floating rate for my home loan. ICICI bank has incresed the interest rate from 8.7 % to 13.5% in last too year. They are sucking the blood of customer. We are not in satuation to pay that much higher interest. Also they are deducting only RS 99 as priniciple amount out of Rs 18626 (EMI). Rest of banks are giving the loan in lower interest.
br...
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N
Neeti Tiwari
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal of penalties

I am using my ICICI credit card for the last 5 years. I was promptly paying the payment ontime. Afterwards due to financial crisis, I could not pay the amount and hence they started imposing interest and penalty. I followed with them to reverse the interest. After six months they got convinced and said I need to pay the outstandnig and afterwards they will reverse the amount.

When i asked them to confirm the outstanding. they...
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K
Kasturi Mitra
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount in savings account blocked due to non payment of Credit card bill that is not owned by me

Dear Sir,

Please suggest what shall i do?

Dear Sir,

I have an ICICI Bank Salary Account. Today after my salary got credited and as usual I received SMS from ICICI Bank. In the SMS it was stated that my Total Available Balance is Rs. -5, 655.86/-.

I called up the customer care number to inquire the reason behind the negative balance. To my greatest surprise, I came to know that...
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