[Resolved]  ICICIcredit Card — CREDIT CARD MISUSE

Address:Bangalore, Karnataka

Hi,

My name is Pradeep and my ICICI Credit card has been misused.

This happened on 24th of march 2010, I came to know about the same when I got a SMS by Icici at 10:10 pm on same date (card was misused around 8:10 pm on 24th march 2010.

I stright away called the customer care and ask them to block my credit.

Credit card misused on 24th march 2010 :

1) 20,000.00 @ Lakshmi gold palace(#475, Nanjundi arcade, 6th cross Sampige road, Malleshwaram, Bangalore -03
2) 19,258.00 @ lakshmi gold palace(#475, Nanjundi arcade, 6th cross Sampige road, Malleshwaram, Bangalore -03
3) 700.00 @ HP petrol bunk.

Now ICICI wants me to pay the bills for all this fraud transaction.


I have raised a complain about the same to Vijayanaga police station on 25th march 2010.

* The card was misused by a couple in Lakshmi gold palace and they are caught on CC TV.

Checks not done my merchant (Lakshmi gold palace)

1. Split transaction made (20,000.00 & 19,258.00) in 16 sec.
2.The name on the bill says Ramesh but the card says Pradeep.
3. Signature not verified.
4. Photo ID not collected or verified by the cashier.

Kindly help me with this case as I want to fight against this exploitation made on a customer. Who has never been a defaulter.

Regards,
Pradeep k
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Representative,
This is Premananth, I am Customer of ICICI credit card from 2006.

My details are as follows:

M.Premananth

ICICI CC NO :[protected]

Today, I've received SMS from ICICI bank saying that I've made transactions following

transaction o[censored]SD 35.99
transaction o[censored]SD 599.02
transaction of GBP 291.43
transaction o[censored]SD 35.99

I'm sure that above transaction I haven't made and I'm sure that my card is been misused
I've filled a compliance against above transaction and blocked my card permanently

I cannot pay any money on above mentioned transactions and I request ICICI Ltd to investigate this matter immediately.

I am also looking for expert advice on what I supposed to next.

Regards,

M.Premananth
Siemens information system ltd,
#84, Keonics Electronics Ctiy,
Hosur road,
Bangalore 560100.

Mobile # [protected]
Mail Id: [protected]@gmail.com
write to the branch manager where you hold your account. also write to customer care and the top officials.
Hi,

We're from ICICI and are sorry to hear of your experience. Thanks for your contact information. We'll get our Customer Care team to call you and work to address your issues.

Warm Regards,
ICICI Bank Customer Care.
Dear Pradeep,

We regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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