ICICI Bank Complaints & Reviews

ICICI Bank,

first employee calls on my phone and tells about ICICI insurance scheme in marathi language. so i replied back saying that sorry i dont understand marathi language and i am not interested in insurance policy. later, i dont know who gave the employee that authority to argue me back saying "WHEN WILL YOU LEARN MARATHI LANGUAGE", thats really embarrasing for banks like ICICI bank.

This is to kindly inform you that I undersigned Mrs. Akanksha Antani has received my PF Emolument - Cheque for my Last salary drawing department with ICICI Bank. It has been issued by your PF office on 15th of April, 2010 & same has been rejected to my ICICI Bank a/c number :[protected]. on the same date. Pl find the cheque details :


Name : Akanksha Chandresh Antani
Cheque No : 648811
Cheque Amount : 21813=00
Reason for rejection : Drawer's Signature Required.

This is to kindly request you to Re -issue the said cheque or arrange to make clearance of the same amount to my above given account number.

Hoping for your Positive & Prompt reply.

Details
Bondholder No.[protected]
Certificate No. 69125
Name Nagendra Tiwary Bindu Tiwary
No. of Bonds 3
Distinctive Nos. [protected]
Date of Maturity; 08/04/2010

Address:
1A Bageswari Apartment,
Aryapuri, Ratu road, Ranchi
834001

Sub: - Withdrawal of my PF A/c No. DL/32000/5241

Respected Sirs,

I request you to please expedite the matter with Team HR Service Ltd; New Delhi and arrange to provide me following information and oblige.

Please confirm that PF deductions, deducted from my salary of Sept.2005 to Feb.2006 is also included in my PF account and PF withdrawal forms, by “Team HR Services Ltd; New Delhi” (My Ex-Employer) , if not
what to do? (Please refer my letter dtd. 1 July 2008).

Please send me year-wise detail statement of my PF account with interest calculation
up to 31st March 2010.

What action has been taken and replied to The Regional PF Commissioner, New Delhi on their letter No. 29/DL/32000/5241/173 dtd. 28th Jan 10, (copy forwarded to me) for attestation of my signature.

Thanking you,
Yours faithfully,
Avinash Shashikant Thakkar (M.No – [protected])
Email Id – [protected]@rediffmail.com : avinash.[protected]@gmail.com

Dear Sir
I am sending this mail to you with deep anguish. I have a demat account no. IN[protected][protected] with ICICI Bank (ICICIdirect.com). I have two portfolios with this demat account, one for equity and another for mutual funds. After shifting to Kolkata I applied to ICICIdirect office (Lake Town, Kolkata Branch) for changing my address and link new bank account. Accordingly, the address and bank account had been updated in my profile and in case of equity portfolio, dividends and other communications are being received at the new address and in the new bank account. However, recently I came to know that in case of mutual fund, ICICI did not change my address and bank details. As a result I am not getting dividends and other communications. I am writing to them from 26th March 2010 but so far nobody replied nor the address and bank account has been changed.
I request you to take up with ICICI Bank( ICICIdirect.com) to resolve this problem.

Regards
Ratna Kundu
15.04.2010

I am yet to receive the payment of the due amount invested under ICICI Bank Bonds January 2005 Bond Holder No: 6252330.
Please let me know when I will get the same as already the due date is over.All my personal and bank account details remain same as mentioned 5 years back.
Please confirm and let me know whom to contact.

I HAVE NOT RECEIVED THE MATURITY AMOUNT OF MY BOND WHICH WAS MATURED ON 8TH APRIL2010 MY ADDRESS WAS ALSO CHANGED AS FOLLOWS
SVB PRASAD
INDIAN BANK
VANUKURU
PENAMALURU(M)
KRISHNA DT 521155
AP

Dear Friend
Sorry to say that the same amount has been paid by you two month before if you are not able to refund me the interest for the same , please let me know the procedure how can I surrender my credit card. Other banks offer me better services then you.
If the same request given by me or by merchandiser please provide me the cpy of the same, if you are not able to provide the same please vcredit the interest on that.

Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Tue, 4/13/10, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:


From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Payment of Bill
To: "jitendra chhabra" <[protected]@yahoo.com>
Date: Tuesday, April 13, 2010, 4:48 PM


Dear Mr. Chhabra,

At the outset, we are extremely sorry for the delay in responding to your e-mail. We request your co-operation.
As informed to your earlier, we clarify that the payment of Rs.12000 was done through your internet banking online account.

The bill payment through the online account can happen if the payment is done online by you or if the payment is scheduled by you for the payment date.

If the payment is scheduled on your online banking account by you earlier than on the scheduled date the payment happens.

We further clarify that bank cannot debit the amount from customer's account apart from the scenarios explained above.

Hence, the payment to Bajaj Allianz is done either by you or payment scheduled by you through your online account. Kindly note that for the online bill payment the transaction password is required which is only available with you and not even to the bank staffs.

We request you to contact the merchant for the refund of the excess payment done to them.

The payment of interest for Rs.12000 is not possible.

Looking forward to your co-operation and patience.


Sincerely,

Rajesh Kumar K
Customer Service Manager
ICICI Bank Limited


Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Tue, 3/30/10, jitendra chhabra <[protected]@yahoo.com> wrote:


From: jitendra chhabra <[protected]@yahoo.com>
Subject: Fw: RE:'ICICICARE=[protected]' Payment of Bill REMINDER
To: "customrecare icici" <customer.[protected]@icicibank.com>
Date: Tuesday, March 30, 2010, 3:49 PM





Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Mon, 3/29/10, jitendra chhabra <[protected]@yahoo.com> wrote:


From: jitendra chhabra <[protected]@yahoo.com>
Subject: Fw: RE:'ICICICARE=[protected]' Payment of Bill REMINDER
To: "customrecare icici" <customer.[protected]@icicibank.com>
Date: Monday, March 29, 2010, 4:57 PM





Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Mon, 3/29/10, jitendra chhabra <[protected]@yahoo.com> wrote:


From: jitendra chhabra <[protected]@yahoo.com>
Subject: Fw: RE:'ICICICARE=[protected]' Payment of Bill REMINDER
To: "customrecare icici" <customer.[protected]@icicibank.com>
Date: Monday, March 29, 2010, 8:56 AM


REMINDER


Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Sat, 3/27/10, jitendra chhabra <[protected]@yahoo.com> wrote:


From: jitendra chhabra <[protected]@yahoo.com>
Subject: Fw: RE:'ICICICARE=[protected]' Payment of Bill
To: "customrecare icici" <customer.[protected]@icicibank.com>
Date: Saturday, March 27, 2010, 9:21 AM





Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Fri, 3/26/10, jitendra chhabra <[protected]@yahoo.com> wrote:


From: jitendra chhabra <[protected]@yahoo.com>
Subject: RE:'ICICICARE=[protected]' Payment of Bill
To: "ICICI Bank Customer Care" <customer.[protected]@icicibank.com>
Date: Friday, March 26, 2010, 9:36 AM


Dear Friend
If the same is registered but how can you make payment with out giving me any intimation.
And if due date of bill is 21st April 2010 then how can you pay the same on 17th march 2010.
I had forwarded you the mail in which Bajaj allianz mention that they have not asked for payemnt and the same paymant released by ICICI.
Either you have to credit interest for two month on Rs. 12000/- to my account otherwise I am not going to pay this bill


Jitendra Chhabra
[protected]
"Friendship often ends in love....,But love in friendship..Never..!!"


--- On Thu, 3/25/10, ICICI Bank Customer Care <customer.[protected]@icicibank.com> wrote:


From: ICICI Bank Customer Care <customer.[protected]@icicibank.com>
Subject: RE:'ICICICARE=[protected]' Payment of Bill
To: "jitendra chhabra" <[protected]@yahoo.com>
Date: Thursday, March 25, 2010, 8:47 PM




Dear Mr. Chhabra,

We request you to log on to internet banking account of the credit card with user ID and password. Click on Bill pay option and check the registered billers in the account.

You will observe the biller ALLIANZ BAJAJ under registered biller.

As you have registered Allianz Bajaj under bill pay the amount is debited from the account. Because of this payment if this resulted double payment to the biller please ask the biller to refund the amount.

Sincerely,
K.Venu
Customer Service Officer
ICICI Bank Limited

Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.

"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."

Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.

Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com

CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
-----Original Message-----
From: jitendra chhabra ([protected]@yahoo.com)
Date: Wednesday, March 24, 2010 09:41 AM
To: customrecare icici (customer.[protected]@icicibank.com)
Subject: Payment of Bill

Dear Friend
Credit card number [protected]
Name Jitendra Kumar Chhabra
This is to inform you that you have debited a sum of Rs. 12000/- against the bill of bajaj allainz and when I complain on customer care they have reply me that the same bill payment asked by Bajaj Allianz and after that I have contacted with Bajaj Allianz and they reply that they have not asked for payment and the same release by ICICI bank itself .
Copy of the mail attached for your ready reference.
I have paid my first premium in the month of April 2009 and second paid by you on 17th March 2010. The same premium paid by me twice in a year while I dont require any furter rebate in this year and I have loose interest for two month.
I have fill the complain twice online through my account but not receive a favaurable reply.



Jitendra Chhabra
[protected]

"Friendship often ends in love....,But love in friendship..Never..!!"



[protected] Forwarded message[protected]
From: Life <[protected]@bajajallianz.co.in>
Date: Mon, Mar 22, 2010 at 10:17 AM
Subject: Issue Number 3863208 and policy number [protected].
To: [protected]@gmail.com



Dear Sir,


In reference to your mail, we have tagged your request under I track Number: 3863208.


We want to inform you that, you have not opted for any direct debit facility, your premium payment mode is Cash/cheque/DD.


If you have opted for direct debit, kindly confirm us the details with acknowledgement copy.


Thanks and Warm Regards,


Kaikasha S.

Customer Focus Unit

Toll Free Numbers:

Tata Users[protected]
Bharati Users[protected]
BSNL Users[protected]
Reliance Users[protected]

Fax number [protected]
Email id [protected]@bajajallianz.co.in

dear sir,i am holding a credit card of icici and i was regualrly paying the min amount,still nov09,when it was not possible for me to pay the min amount ,collection people called me for payment i made req to settele for the amount by giving some discount that time the o/s was 45000 only,after that some one called and and told me that they can settle for the amt of 32000 ,that i have to pay in 2 installmets,after he played a game that i have to clear the min due and after that they are going to settele that,i made req again pls get me the settelment letter and collect the chq.after that there is no resopnse from bank.in last month some one called from bank and asked for the payment and eaplained the same thing.when the time of making the settelment req it was 45000 now it became 57000 and they suddenly blocked my savings acconut without any kind information,i had been to atm cenetr to draw money it was very urgent situation,wife was in hospital.it was showing negative balance.
what i have to in this situation is that correct form bank people to block the account without any information.now also i am ready to pay for the settele the amount for 32000.by this month end.do they rights to block my saving account without any kind information.pls help me out to unblock the account and to use my amount .and suggest me how to settle this issue

Dear Sir,

I am holding 3 Nos. ICICI BANK tax saving bonds Ref No.[protected] & Certificate No.23407 for Rs.5000/- each with Distinctive Nos.[protected] alloted on 30.4.2005 with the redemption date on 30.4.2010. Bank has forwarded redemption form requesting to take the option of getting the amount credited by ECS furnishing the bank account reference. Accordingly I hv submitted the form duly certified by my Banker HSBC and posted the redemption form 10 days ago. Till now;I hv not recd the redemption amount including interest to my account No.[protected]HSBC, 31, BBD Bagh, Kolkata 700001). Would you pl look into this matter and arrange for immediate credit of the amount and confirm by return mail; for which I wl be grateful to you.

Rgds

VS Ramachandran

Hi Sir

This is with regards to my Personal loan(LPBNG[protected]) that I had taken in 2007 july for 271000. and was also told that I will have an Insurance against the loan, incase I Loose my Job I dont have to worry. Since I am not in a position to visit the branch, sent an email
I had sent an email regarding my Loan - stating that I want to close my loan as I am out of Job due to the Recession, and I want to know what is the Amount I have to pay, I have a very good credit history, as I had taken the 2 wheelers loan, i cleared without any delay, I had taken the Personal Loan and I paid till January, with lot of difficulties, I got married in July and I have no jobs but still I paid the loan till January, After that I sent an email to the branch manager through Online and i didnot get any response - I ended up paying the loan for February, Later I got the details from the Branch As to how much I should Pay, I had sent several mails and I have the proof, requesting for the negotiation of the amount, I paid 32 instalment for 7405/- Now I want to close this loan, since I have already paid so much interest I am not in a position to pay the interest anymore, and request you to help me for the negotiation,
DAY BY DAY THE INTEREST IS ADDING ON BECAUSE ICICI BANK IS NOT RESPONDING AND THERE IS A DELAY IN THE SERVICE.

I was asked to contact the branch of ICICI BANK LTD., 1st Floor, West Wing, Euphoria, Mytree Towers, # 4/10, Besides Oxford Dental & Engineering College, Hosur Road, Bommannahalli, Banglore - 560 068, Inspite of me telling I will not be able to visit the branch, I can visit the branch in november - if the bank is willing to wait till november without adding any late fee on the loan or interest.
PLEASE HELP ME SIR.
THANK YOU
Disbursal Date: 07/07/2007
Tenure: 48
Frequency: Monthly EMIs
Installment Paid 225,711
Installment Overdue 7,184
Amt Financed 271,000
Future Installments 118,480.00
Accrued Charges 889
Interest Rate Type: Fixed
Principal Paid 156,752
Interest Paid 68,959
Pre-EMI Paid 0
Statement Date: 25/03/2010

Sir,
At present I have a valid PAN bearing No. AKJPK 6155F. I have received Tax saving Bond (Option II) Redemption Cheque No 004395 Dated-08 April 2010 through warrant No. 150185 and Bond holder No, 6602365 of Rs. 19080-00. In this deposit Rs. 1020 has been deducted as TDS, whose rate is higher, 20%.
I request you to kindly reimburse the above excess deducted tax.

Respected Sir/Mam

I was worked with ICICI HOME FINANCE COMPANY. Dt.03/01/2007 to 03/01/2008.
Please Give me the Status for My PF details find below
Name :- Suvarna V. Khamkar.
Emp.Code :- 461226.
Provident fund A/C No :- MH/46735/12714
Email:- [protected]@rediffmail.com

Thanks & Regards
Suvarna Khamkar
[protected]

Dear Sir,

NON PAMENT OF MATURITY AMOUNT DUE ON 08/04/2010 UNDER BONDHOLDER NO.[protected], CERTIFICATE NO.-64961 OF RS.20000/- BOND NO-4, DISTINCTIVE NOS.[protected].

PLEASE MAKE THE PAYMENT IMMEDIATELY.

SHIV MOHAN PRASAD SINHA

Dear Sir/ Madam,

I had opened a new ATS(Active Trader Service) account with ICICI on 15th march 2010 bearing the application number [protected].

I received a letter stating that the trading account is active and to contact the relationship manager.

My relation ship manager started trading on this account but after purchasing some sharesm he stopped calling me and my 1.5lak is now stuck. I also did not receive the login details for the demat account and when I tried to reach ICICI customer care they advised that they do not support this product. Im calling the sales executive in vain and not able to reach him. they do not pick up the call.

Today Im in between the devil and deep blue sea with no one from ICICI responding to my calls or emails.

Persons involved:
Sales Executive:
Anirban: [protected]

Relationship Manager:
Natesh.

Could you please advise how I take this complaint forward and help people from falling into such trap.

I purchase ICICI TAX SAVING BOND IN MARCH 2005 ,THE FACE VALUE OF EACH BOND Rs 6700/ AND THE ISSUE PRICE Rs 5000/ AFTER MATURITY IN APRIL 2010. INCOME TAX DEDUCTED ON TAX SAVING BOND . WHILE WHEN I PURCHASE BOND I HAVE GIVEN PAN CARD COPY, BUT BANK MENTION WRONG PAN CARD ABAPK1086 INSTEAD OF ABAPK1086D.

kINDLY RETURN ME DEDUCT TAX AS SOON POSSIBILE ,BECAUSE I HAVE GIVEN PAN CARD COPY AND IN TAX SAVING BOND THERE IS NO QUESTION FOR DEDUCT ANY TAX AS THIS BOND HAVE ALREADY 5 YEAR.

BOND HOLDER NAME- DEEPAK KUMAR
NOS OF BOND-6
BONDHOLDER NOS[protected]
DISTINCTIVE NOS[protected]
CERTIFICATE NO-46467

ADDRESS-DEEPAK KUMAR
5125,PANCHAM SOCIETY ,SECTOR-68 MOHALI,
PIN 160062.

Regards,
Deepak kumar
[protected]

Dear Team



But EMI must be applicable with transaction month because i will not pay whole amount due in current month second thing i will not pay any extra charges also because all delay at your end not from my side.



Please revise my statement for current month after converting this into EMI. Please informed the same to me before my payment due date[protected] so that I can pay on time as usual



Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]


[protected][protected][protected][protected]







Dear Mr.Sinha ,



According to our telephonic conversation, We have escalated the issue and personally following it up for a faster resolution. You will get a revert from us by April 14,2010.



Looking forward for your cooperation to help us serve you better.



Sincerely,



Bhagwathi soni

Account Manager

ICICI Bank Limited



Our ICICI Bank website http://www.icicibank.com/ has a new look. We urge you to visit the website and familiarize yourself with the navigation.





From: Radhesh sinha [mailto:[protected]@indiabulls.com]
Sent: Thursday, April 08, 2010 11:15 AM
To: 'ICICI Bank Customer Care'
Subject: RE: 'ICICICARE=[protected]' FW:



Have this been converted into EMI or you don’t want payment this month???????????????????????????



Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]


[protected][protected][protected][protected]

From: Radhesh sinha [mailto:[protected]@indiabulls.com]
Sent: Wednesday, April 07, 2010 10:17 AM
To: 'ICICI Bank Customer Care'
Subject: RE: 'ICICICARE=[protected]' FW:



This is not my concern. Why did not you inform me before taking back EMI facility from my card? Now tell me I am not able to pay whole amount at this and I don’t want to default in payment so please convert this into EMI else I will not pay any thing.



Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]


[protected][protected][protected][protected]

From: ICICI Bank Customer Care [mailto:customer.[protected]@ICICIBANK.COM]
Sent: Tuesday, April 06, 2010 7:06 PM
To: Radhesh sinha
Subject: RE:'ICICICARE=[protected]' FW:



Dear Mr. Sinha,



We regret the inconvenience caused.



We understand your concern.



However we will be unable to provide EMI facility option for the transaction of Rs. 17234.00

made on March 31, 2010



We request you to understand that we need to follow company policy so as to enable smooth conduct of your credit-card account and thus ensure that you receive all the privileges you are entitled to.



Looking forward to your co-operation.



Sincerely,



INDRASENA REDDY

Customer Service Officer

ICICI Bank Limited







Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.



"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."


Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com.



Stay connected for communication by updating your contact details through "Forms Center" at www.icicibank.com



CONFIDENTIALITY INFORMATION AND DISCLAIMER:

This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.







-----Original Message-----
From: Radhesh sinha ([protected]@indiabulls.com)
Date: Tuesday, April 06, 2010 10:17 AM
To: 'Customer Care' ([protected]@icicibank.com); customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
Subject: FW:







Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]


[protected][protected][protected][protected]

From: Radhesh sinha [mailto:[protected]@indiabulls.com]
Sent: Tuesday, April 06, 2010 10:16 AM
To: 'Customer Care'; '[protected]@infinity.icicibank.co.in'
Subject: RE:







This is third reminder mail i am sending you have not received revert for last two mails. If you are ignoring my mails then i will ignore your payments.



I want EMI of the said transaction



I have also saved this mail as evidence.








[protected][protected][protected][protected]

From: Radhesh sinha [mailto:[protected]@indiabulls.com]









Boss,



Speech was fine but what about EMI have u coverted My transaction in EMI or You dont want payment.



Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]


[protected][protected][protected][protected]

From: Radhesh sinha [mailto:[protected]@indiabulls.com]
Sent: Monday, March 29, 2010 12:30 PM
To: Radhesh Kumar Sinha
Subject:



Boss,



I am sorry its not my fault if bank has changed policy for my card whatever i am already getting and never informed me too. Can you tell on what basis bank has withdrawn my EMI facility from my card have i ever defaulted in payment so far ?????



So i am again sorry i am not able to pay entire amount in one shot and you have to convert this transaction in EMI because its completely you fault. You have enough time to think over this cos my bill date is 07 th of the month.



I you dont convert this into emi i wont pay next bill and you have forced me to settle i will again ask for EMI with only processing fee whatever i have already used many times on my card and i will not pay any interest or any sort of charges.



So please convert and let me know the details so that i can pay on time as usual.



Regards,



Radhesh



-----Reply Separator-------Dear Mr. Sihna,



We understand your concern



However, as of now there is no offer/facility is available for conversion of the transaction in to Equated monthly instalment on your credit card account.



Hence, according to the bank policy we regret to process there request for conversion of the transaction in to Equated monthly instalment.



If there is any such facility for conversion of the transaction into Equated monthly instalment you will be communication through various channels.



Sincerely,



Sampath Kumar

Account Manager

ICICI Bank Limited





Our ICICI Bank website www.icicibank.com has a new look. We urge you to visit the website and familiarize yourself with the navigation.



"Now get your credit card statements whenever you feel like, simply visit the cards section on www.icicibank.com and click on Personal Banking >Cards> View credit card e-statement.This facility will not be available for Add-on Card holders and ICICI Bank Amex Card holders."



Register your ICICI Bank credit card for Verified by Visa / MasterCard SecureCode today to make your online transactions safer. RBI guidelines make this second level authentication, mandatory for all Internet card transactions from August 1, 2009. For registration and further details, please visit the Cards section of www.icicibank.com



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-----Original Message-----

From: [protected]@infinity.icicibank.co.in ([protected]@infinity.icicibank.co.in)

Date: Friday, March 26, 2010 11:10 AM

To: [protected]@icicibank.com ([protected]@icicibank.com)

Subject: RE: Others



Dear Team,



Why EMI option withdrawn from my card without informing me? and one thing i would like to clear that i am not capable to pay whole amount in one time so you will have to convert this amount in EMI. I have used EMI system so many time in card and for that i have purchased now you have withdrawn this facility without my knowledge. Can pls tell me how do i know about this. Please convert this amount in EMI otherwise i will not be responsible for any default.



Regards.



-----Reply Separator-------Dear Mr. Sinha,



We understand your concerns mentioned in the e-mail.



There is no EMI offer on your credit card account at present.



Hence, we regret to process your request for the EMI conversion.



We will communicate to you through our various channels, if there is any EMI offer on your account.



Looking forward to your cooperation to serve you better.



Sincerely,



MD Iqbal

Account Manager

ICICI Bank Limited





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-----Original Message-----

From: [protected]@infinity.icicibank.co.in ([protected]@infinity.icicibank.co.in)

Date: Tuesday, March 23, 2010 11:41 AM

To: [protected]@icicibank.com ([protected]@icicibank.com)

Subject: Others



Dear Team,



I have made a transaction of re 17234.00 on[protected] and now i want to convert this transaction into 9 EMI.



Please check and confirm.



Regards,

Radhesh











Best Regards,
Radhesh Sinha
Asstt. Manager Operations (ICL/ 4468)
Indiabulls Financial Services Limited
Indiabulls House, H.O.,448-451
Udyog Viahr, Phase –V, Gurgaon-122001,
Ph[protected], Mo-[protected]

Dear Sir, I have an saving cum demat account no.[protected] in icici bank which is not operating by me due to illegal deductons made by the bank as not maintainning Rs,10000/- balance. Although bank is aware that zero balance can be maintained by a demat account holdereven than the bank is deducting amount illegally. The bank has no proper system, working in the air. However, no guidlines have been issued to the bank employees. The bank is simply deducting the amount on no basis. Kindly help me to get my money back.

Hi,

DMAT account charges were debited through my saving banka ccount using auto debit feature and per my understanding bank can only use this if customer have provided his approval and since bank did this without conveying any correspondence so it shows wea internal controls. Moreover if i would have recd any notification, i would have closed the dmat account.

Would appreciate your help in getting the charges reversed and also advise about the auto debit policy.

Thanks,
Rajan

'ICICICARE=[protected]' Product: Private Banking / Old Customer / ranjan.[protected]@gmail.com

NOW ICICI BANK DO NOT REPLY TO CUSTOMER ALSO.
Can we trust on the Bank attitude. Or due to Bank employees, ICICI Bank is going to achive a "Worst Bank Award" for the year 2010. I do not think to continue in this bank if they do not want to change there working attitude.

Few Correspondence has given below:-

Recent one:
Being a woking lady I can't leave away from my job and go to post office and deviate my concentration from my work. I feel that ICICI Bank has not a secured banking system. If you have balance in your account then anyone can take your money out.

Few broken piece correspondence may give some picture of there wrong banking practices.

Second Time When I re-posted the details with complete signature and a copy of a FIR, registered in Uttamnagar, New Delhi
Details are:
Indian Postal Service Courier Number: EG[protected]IN
SPEED POST AT 12.45 NOON

Address on which I posted is:

ICICI Bank Ltd.,
Debit Recon Team,
A-Wing, 6th floor,
Autumn Estate,
Chandivali Farm Road,
Chandivali,
Andheri East,
Mumbai - 400072

and conversation with:

B Swarna latha
Customer Service Manager
ICICI Bank Limited


First Time when I posted with the completed details:


They always extended the date and wrote like "sorry and on next date some body of customer Care will contact me soon".
Now this is going to complete more than 3 months of time.


Problem Details:

Need recovery due to missuse of my Debit Card no [protected] Branch Vikaspuri, New Delhi.
Need to recover my lost amount due to swapping by a thief of my Debit Card no [protected].
AND RE-STORE THE LOST AMOUNT IN BELOW GIVEN ACCOUNT.
FIR has enrolled today in Bindapur Thana, Uttamnagar,New Delhi(INDIA).
This is a joint account of
Chintamani Ranjan and Rashmi Ranjan with
ICICI Branch : Vikaspuri, New Delhi
Savings Account Number:[protected].

How you may find the address of theft person?

The person who has perchaged a mobile from One mobile shop, they must have the address of the same person with currect location.
Because if a shopkeeper like ONE MOBILE Shop do not note the name and address of the person, means it is a violation for the National Security reason.
So any how you people may take a legal acction and recover the money.

As Delhi Govt. need the registration of each mobile hand set so ONE MOBILE shop can not sail the mobile without registring the hand set.

The Service provider who has provided the Sim-Card(Subcriber Identity Mobile Card) must have to register the handset id, while dialing to some one else.
So the Service provider of SIM has the real address of the thief.

Dear Ms. Ranjan,

I understand your concern and sincerely apologize for the delay.

I have escalated the issue and will respond to you by March 08, 2010.

Your patience and cooperation is sincerely appreciated.

Sincerely,

Kalyan Kumar Raacha
Customer Service Manager
ICICI Bank Limited