Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
Resolved
14308
Unresolved
9463
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 1078

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
irukooran M .Sultan
from Chennai, Tamil Nadu
Mar 15, 2010
Report
Copy

Indian bank debit card (s.b.) was opperated with icici ,chennai 24 Victimized me for Rs5000/- since this day that atms are loaded only 100s notes.but how could it paid 50 notes at a time is my quistion. on that day another atm gave 200/ for urgent. In my sb a/c icici taken 200+ 5000 =5200 and it was immediatly reported by Indian bank. yet now no search or check was done. To day the day of consumer awerness . So I register this complaint for nessesary actions.my name is I M Sultan alais Irukooran.If You could open google site and catch this old man's victimized history
Dear Mr. Sultan,

We're from ICICI and are sorry to hear about your experience.

Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance to resolve the issue.

Regards,
ICICI Customer Service Team.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Manpreet Singh
    from Delhi, Delhi
    Mar 15, 2010
    Resolved
    Report
    Copy
    Resolved

    I applied for the home loan in ICICI bank in January 2010. They promised that the loan will be approved in 1 week time. But it took them 25 days for the approval. I was informed that the loan has been approved and the checks will be ready. But when I went to ICICI Home loan brnach in New Delhi I was surprised that they informed me that the loan has not been approved and my application is rejected due to some legal obligation ( The house I was buying was with GPA holder and I wanted to have registry on my name.)
    But ICICI bank have no such policy.

    I was told that the money taken for processing will be refunded to my account but now even after 6 weeks, the money ( Rs 5515 /- ) has not been refunded.

    This is a simple example of harrasment. The legal documents should have been checked on the very first day before charging processing fees and un-necessary harrasment for me.
    Not sure who's going to help me at least in getting the refund as there staff is too rude and I don't want to talk to them.
    Aug 14, 2020
    Complaint marked as Resolved 

    ICICI Home Loan Department — Since Aug, part payment of 2 lakh of rupee not adjusted

    Hi,

    I have paid a cheque of Rs 2 lakh on 9-Aug-08 at Home Loan office at malleswaram branch, Bangalore. (Chq no 138355, IDBI Bank dtd 9-Aug-08). I must have visited personally to different home loan offices more than 5 times, have made innumerous calls to their customer care centre. But this amount is still not adjusted. I have written confirmation of they assuring to process, I have SR nos with me.

    Last 3 months have been very painful for me mentally and physically. Everytime I meet them or talk to them, they ask for 5 working days and have still not processed this money.

    I am going through a great mental trauma. I have had to either rush from office or take leave at office to reach them before their closing time.

    Request you to please help in getting this sorted out
    Wondering if I have to go and do prepayment on my ICICI home loan as I was planning to do so tommorrow.
    Hi Manpreet,

    We are the customer service team at ICICI Bank.

    We'd be glad to be of assistance, please write to us with your contact details and your application number at [protected]@icicibank.com (Subject line: UID 282712). We'll immediately contact you and work to address your issue.

    Regards,
    ICICI Customer Service Team.
    Helpful
    Found this helpful?
    3 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Manoj Kumar Sharma
      from Delhi, Delhi
      Mar 14, 2010
      Resolved
      Report
      Copy
      Resolved

      I m holding 6 no of ICICI Tax saving bonds 2005 vide certificate no 91396. Plesae let me know how to redeem these bonds. The maturity date is 11.03.2010
      Aug 14, 2020
      Complaint marked as Resolved 
      Dear Manoj,

      We'll contact you and work to address your queries at the earliest.

      Regards,
      ICICI Customer Service Team.
      i have taken 6 no. bonds TAX SAVING BOND 012005-TSB-one/two vide bond holder no.[protected] and[protected]. patment of these bonds were due on -11.03.10. i have submitted change of Add. & new bank details for payment of same at Gwalior (M.P.). kindly, intimate me current status of my payments.
      Thanks
      Amresh shukla
      71, gayatri vihar, thatipur
      Gwalior (M.P.)- 474011
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jagdish patel
        from Udaipur, Rajasthan
        Mar 14, 2010
        Resolved
        Report
        Copy
        Resolved

        NON RECEIPT OF INTEREST TILL DATE,

        RESPECTED SIR,
        I PATEL JAGDISHBHAI ZAVER BHAI HAD PURCHASED ICICI TAX SAVING BOND-022005-TSB-ONE OF TOTAL 30,000 /- RS ON DEEMED DATE OF ALLOT MENT[protected] AS FOLLOWS.
        (A) OPTION - 1,FACE VALUE-5000/-CERT. NO 7373,BOND HOLDER NO. [protected] ,NO. OF BONDS-FOUR,DISTINCTIVE NO.[protected].,,BSE::961643,,,NSE::ICIBK0405 NI ,,REF ::A[protected] ,REG ::154975


        (B) OPTION - 1,FACE VALUE-5000/-CERT....
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy
        S
        SAMEER VISARIA
        from Hyderabad, Telangana
        Mar 14, 2010
        Report
        Copy

        ICICI Team leader Office at nampally 3rd floor opp. assembly used vulgar language and non parliamentary words
        I SAMEER PRADEEP VISARIA My Business credit card of ICICI bank was in the name Fashion Palace card no. [protected]. In the month of may 2008 the outstanding on my credit card was Rs.57999/- from which your exe. asked me to pay the amt of Rs. 50000/- which was paid in cheque and then I was assured that the balance would be wave off as they were the debit charges and the late payments charges. The reversals never happened and I used it for further Rs. 43960/- in June but in my next July statement balance reflected as Rs. 56843/-. Hence I requested your call center exe. about this and reminded for the reversals but the issue was never solved so I stopped the payment and requested them to solve the issue then would I make the payment. Then I got a call from your collection dept. on 20th april 2009 and they offered me for a full and final settlement of Rs. 12000/- which was to be paid by cheque with in 15 days and I agreed for the same. Then again I received a call on 24th april 2009 from the same exe. asking for the payment. I mentioned that the post dated cheque was ready for may 4th 2009 as may 1st was a holiday on account of may day, on 2nd my bank was closed as it was Saturday (A.P. Mahesh cooperative bank) and 3rd was a Sunday. Your exe. was not convinced with this and he put me on to speak to his manager and I tried convincing him too the same even he was not happy for receiving the payment on may 4th and compelled me to pay before the month end, that is april 30th 2009 which was not possible for me. When I denied for the month end payment as my funds would be ready only after 30th and subsequently there were 3 holidays but the manager didn’t accept this and he was very rude and arrogant to me. He used a vulgar language and non parliamentary words which is not a gesture which I expect from an international banking sector. I alarmed him that I am recording his conversation still he continued with his ways. I have the voice record of the conversation which I received from the cell no.[protected]. He asked me to come to the bank at saifabad branch opp. Assembly 3rd floor. With in few minutes I reached there and tried calling on the no. to identify who it was. The no. was switched off. and I couldn’t identify him. I spoke to couple of your employees. I was told that Mr.Ajay Reddy and Mr.Arvinder were the senior most and could solve the issue but as it was the closing time they were not available and I was asked to come the next day. Next day I met both of them and made them listen to the conversation. They spoke to your so called employee and told me that he was out of station in Tirupati and would come back after 2 days. When I went after two days again and met Mr.Arvinder, he asked me to sit in the conference room where I waited for the so called culprit employee to come which never happend and that employee never came. In my waiting period Mr.Arvinder in his conversation with me tried his level best to irritate me so that I would get angry and speak out something in harsh so that he would get a point against me and could get a chance to overrule the employee’s mistake of rude conversation with me on phone. I got to understand this situation and didn’t fall into the planned trap. I walked out informing him that I was not interested in arguing and would fight in court if required. Then I never communicated again as I was offended and upset. I still anticipate a fair justice towards the issue, my settlement as discussed before. Looking forward for your kind cooperation. Hope the issue gets resolved soon so that I can forward my payments. iam ready to settle the card as the offer provided before in 2009 april let me know..........
        Dear Sameer,

        We regret the inconvenience caused to you.
        We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Customer Service Team.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          BHIM CHARAN MEIKAP
          Mar 14, 2010
          Resolved
          Report
          Copy
          Resolved

          Dear Sir,
          I am ICICI Tax Saving Bonds -2005 BONDS holder ( Bondholder No.[protected]. I had sent all details with PAN and other forms. I requested for ECS to my ICICI babk A/C. However, I surprised although maturity date passed away ( March 11, 2010) the matured values not deposited my Bank A/C.
          I therefore request you to forward my mail to ICICI BONDS investor devision and take appropiate measures to deposit in my bank A/C by ECS without any delay.

          Yours Faithfully
          B C Meikap
          Aug 14, 2020
          Complaint marked as Resolved 
          Now I received the Redemption amounts. Thants all for taking care.
          B C Meikap
          I am possessing ICICI Tax saving bond -022005-TSB-one .The details of the bond are given here under.

          Bond holder no[protected]
          Certificate no 106898
          No of bonds 06
          Distinctive no[protected]
          Face value Rs. 5000 each
          Allotment date 8-4-2005
          Redemption date 8-4-2010

          Though amount has been matured by 8-4-2010, even after laps of 2 months, the amount has not been credited to my HDFC account nor any payment by cheque sent to me.I have already lodged a complaint one month ago.But no action has been taken from your end.I reittrate that the matured amount may kindly be credited to my account given below.

          HDFC Bank SB A/C no [protected] G.Basheer Ahmed.

          Kindly expedite the matured amount to the above account, as you have taken ample of time in releasing my redemption amount .

          my e-mail address is [protected]@yahoo.com


          Thanking you,
          G.Basheer Ahmed.
          Maturity amount of ICICI Bond No. TBICI[protected] Not received . Change of communication address & Bankd details / Photocopy of ICICI bank cheque / photocopy of PAN card already submitted.

          Request confirm status.

          Regards,

          S. C. Malhotra,
          A - 603, Plot No. 3 - C, Sector - 2,
          Mandakini Apptt.
          Dwarka,
          New Delhi - 110075.
          Mail ID suresh.[protected]@rediffmail.com
          Mob. [protected]
          Request pl expedite redemption proceed without further delay.
          Regards,
          S. C. Malhotra
          Helpful
          Found this helpful?
          4 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Adarsh Jain
            from Piravam, Kerala
            Mar 14, 2010
            Resolved
            Report
            Copy
            Resolved

            Hi,

            Closing a Housing Loan with ICICI Bank has been a really bad experience. My housing loan is being taken over by Punjab National Bank. I will list down the problems I have faced -
            1. I called the ICICI customer center and you asked for foreclosure letter, statement of accounts and List of Documents. They assured me that the documents sent/emailed within X amt of days. When I did not receive one of the documents I called them up and they told me that they had emailed and the mail has bounced. VERY STRANGE!
            2. The manager of the Punjab National Bank went with me to ICICI Bank. He asked them to acknowledge the housing loan takeover and the property document be given to him. ICICI bank manager first told us that their housing loan mumbai server is down so she cannot check anything. Also, it's against the rules to acknowledge any letter and the document will only be handed over to me only. THIS IS A GREAT DETERRENT FOR OTHER BANKS TO TAKE-OVER LOAN FROM ICICI BANK AS THEY CANNOT BE ASSURED THAT THE THEY WILL GET THE PROPERTY DOCUMENTS.
            3. Finally, I payed a Demand Draft and Cheque for the foreclosure of the loan. The branch, where I submitted these instruments, did not give me any letter of clsoure etc. Instead I just got 2 counterfoils for the submission. The cheque and DD got cleared on Mar12, but still I have been told by the ICICI call center guys that the closing of loan will take atleast a week. I am not yet sure if I have to pay any interest on that. If they do charge me then I will have to pursue this matter with concerned authorities.

            I urge all the people to stay clear from ICICI Bank for Housing Loans. I have badly suffered in the past 4 years at the hands of ICICI. Can you imagine that in the past 4 year I have paid nearly 12 lakhs as interest and only 1 lakh as principal. Effective to close the loan I paid ICICI the same amount I took from 4 years back after paying nearly 13lakhs (2% foreclosure charges).

            I just hope that my loan is closed without causing me anymore pain. I urge ICICI bank officials to close my loan and release my documents so that I can hand it over to the PNB who has really done me a big favour by giving me a loan without any assurance of getting property documents.
            Aug 14, 2020
            Complaint marked as Resolved 
            Hi Adarsh,

            We're sorry to hear about your experience. Please email us with your contact details and your loan account number at [protected]@icicibank.com. (Subject line: UID 296514). We will contact you and work to address your issue.

            Regards,
            ICICI Customer Service Team.
            Dear sir,

            I have taken housing from icici bank Rs565100/- 5 years back. Now they increased my emi and as well as installments. since 5 years they recovered my emi towards interest and very less on principle amount. it is very bad. installments also increased from 240 months to 456. I am not understanding what to do
            md.afsar pasha
            mob: 91-[protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ravindra Pratap Singh
              Mar 14, 2010
              Resolved
              Report
              Copy
              Resolved

              The worst customer support

              Hi All,

              I simply want to say that ICICI Customer care is the worst customer support I have experienced across the world.

              If you try to call ICICI customer care, you reach an executive in atleast 30 minutes after many times call drops. 99% chances will be that executive will transfer you to the right department but you will never find the right one. Nobody will listen to your problem, they will always advise you...
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy
              P
              pandurang shankarrao kulkarni
              from Savantvadi, Maharashtra
              Mar 13, 2010
              Report
              Copy

              pl chang my address p s kulkarni plot no 3b shriram colony apatenagar kolhapur 416 12 maharashtra ihave two bonds of rs 50000 plchang my address bondscertificate no 95649 dated 11 march 2005 and are matured on 11 march 2010 kindly change my address send cheque early
              Dear Mr. Kulkarni,

              We are the customer service team at ICICI Bank and we have made a note of your request mentioned here.

              Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 282563) for faster action on your queries/concerns. We'll be glad to be of assistance.

              Regards,
              ICICI Customer Service Team.
              To,

              The Bank Branch (Bond) Manager,
              ICICI Bank Ltd.
              Date: 19 March, 2010

              Sub:. The amount of TAX SAVING BOND-012005-TSB. Bond Holder No.[protected] has been not credited in my ICICI A/c[protected]in NFC Branch, New Delhi)

              Sir,

              You are requested that the above mentioned Bond amount has not been credited in my ICICI A/c. Nor received any Cheque till now.

              I found wrong mentioned ICICI A/c on Bond as “004600” and rest A/c no. 01014582 is missing due to your assigned Agent mistake. Please rectify that My A/c no as “[protected]”, in New Delhi (NFC). While I have given cheque of ICICI of same A/c. and Branch

              Please also rectify my new permanent address as follows:

              Resi. Address:
              Rajender Singh Rangra
              Mahagun Maestro
              Plot No. F-21A, Flat 315, Block SIENA,
              Sector 50, NOIDA-201301, UP.
              Mob:[protected], [protected],
              Ph:[protected]
              Resi. Email: [protected]@gmail.com
              Office Email: [protected]@aptaracorp.com
              ICICI A/c[protected]in NFC)
              Pan No. AASR0184N.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rajesh Bhau
                from Changanacheri, Kerala
                Mar 13, 2010
                Resolved
                Report
                Copy
                Resolved

                Dear Team,

                This is regarding the reversal of my credit card transaction through my credit card no.[protected], which has been debited from my account by ICICI Lombard as a premium of Protection Plus policy. It was assured by the phone banking officer that he will send the terms and condition of the policy through mail and courier within 10 working days and then after acceptance only, they will deduct the amount. But the same was not sent to me till today. I was shocked to see that you have deducted the premium without my knowledge There was mis selling of the policy by tele calling, I had said NO for this policy still the premium was debited from my account. Hence this transaction is disputed .I am sorry to say that such a prestigious bank is doing such type of telephonic frauds with his genuine customers and selling the policies by doing fraudulent transactions. If the Cash Back Dispute Department will not ready to accept my request, it is further requested kindly cancel both my credit cards and wait for the decision of honorable court and the grievance cell of RBI.As the same is not the matter of Rs 568 bugs but is matter of principles. Such type of incidents should not be repeated in the future which is tarnishing the image of such a prestigious bank.
                Date of transaction : 24/02/2010 & 17/02/2010
                Amount : Rs. 568 & Rs 99, respectively

                Request you to kindly resolve this issue and reverse the amount in my account. Else will take the case to consumer court.


                Yours Sincerely


                Dr. Rajesh Singh
                Address:35- Ram Kutir,
                Rajeev Nagar,Narwal Bala
                Jammu
                Mobile :[protected]
                Card no-[protected]
                Aug 5, 2021
                Complaint marked as Resolved 
                Dear Rajesh,

                Thanks you for bringing it to our attentions.
                Your concern as mentioned here has been noted and our official will contact you to address your issue at the earliest.

                Regards,
                ICICI Customer Service Team.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satish Chandra
                  from Bhopal, Madhya Pradesh
                  Mar 13, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  To,
                  All Concerned/RBI/Punjab National Bank/ICICI Bank Limited.

                  I had transferred Rs. 25000/- from my ICICI Bank A/c no.[protected]ICICI Bank, Yamuna Nagar, Haryana, IFC Code no. ICIC0000247) to PNB A/c no.[protected]Lalta Prasad Raturi), Punjab National Bank, Deal Raipur Road, Dehradun (Branch IFC Code: PUNB0469200) on 3rd March 2010. Vide payment ID is [protected].(Internet receipt is attached for your ready reference)
                  Regret to mention that as on today(13 March 10), above fund (Rs. 25000/-) is not transferred /credited to PNB A/c no.[protected]Lalta Prasad Raturi)
                  In this regard, I am regularly in touch with ICICI Bank Executives (through Customer Care)/Brach executive at Yamuna Nagar but no resolutions. Every time complaints are lodged and it is assured that action is being taken. Beneficiary Bank PNB is also not responding with a presumption that they did not receive the amount so far. Beneficiary Branch(PNB), Deal Dehradun is not at all interested to take up the matter internally(with PNB concerned branch), saying it is not their cup of tea.
                  Now, it is a serious issue and has become a matter of grave concern that both ICICI Bank & PNB Bank are not able to help. Even, they don't have status about the fund. Where is my money??. On transfer, there is always a destination. At least, Bank officials must know the status/route etc and a tracking system.
                  Sir, please help me in getting my hard earned money back.

                  I earnestly request you to please look into the matter and arrange to credit the money in beneficiary account at the earliest.(Transaction date: 3rd March 10)

                  I have profound hope, you will definitely help me in this matter and arrange to resolve the issue within minimum a time frame.
                  Aug 14, 2020
                  Complaint marked as Resolved 

                  TEA BUSINESS — NON CREDIT OF NEFT

                  DEAR SIRS,
                  OUR CUSTOMER M/S MAHESHWARI TRADING CO., JHALARAPATAN HAVE SENT RS. 79, 879/- THROUGH NEFT FROM SBBJ, JHALARAPATAN (RAJASTHAN) ON DATED 26/08/2009 BUT TILL TODAY WE HAVE NOT RECEIVED THE NEFT IN OUR ACCOUNT AT KOTAK MAHINDRA BANK, SARDAR PATEL MARG, JAIPUR A/C NO. [protected] IN NAME OF CHOPRA BROTHERS. WE HAVE CONTACT AT SBBJ, JHALARAPATN(RAJASTHAN) THE TOLD THAT THERE IS NO LIMIT OF TIME TO CREDIT OF NEFT IN BENIFECIARY'S ACCOUNT.


                  YOU ARE REQUESTED TO PLEASE DO THE NEEDFUL AT YOUR EARLIEST IN THIS MATTER.

                  THANKING YOU IN ANTICIPATION.

                  CHOPRA BROTHERS
                  JAIPUR

                  MOBILE NO.[protected]
                  Try calling ICICI bank CFC
                  [protected]
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PADAMATI KRISHNA GOUD
                    from Hyderabad, Telangana
                    Mar 13, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    I PADAMATI KRISHNA GOUD TAKEN AN ICICI EMI CARD VIDE CARD No. [protected] IN 2008 BUT IAM USED CARD Rs. 23,175/- Dated 16.02.2009 At Sai Chakrika Furniture Shoppe At HYDERABAD. The Bank Proposed EMI Transaction Fee 149/- & Service Tax 18.42/- Then Also I am Not Crossed 24,000/- Which Was my Limit of Card. I am Utilized 23,342.42/-, But Bank Was Proposed OVERLIMIT FEE (500/-), SERVICE TAX (51.50/-), INTEREST CHARGES (199.14/-) & SERVICE TAX (20.51/-). I approach the Call Centre for the above additional charges and I am paid 1000/- vide ch. no. 205170 this was also cleared before the due date.

                    The Bank people was reversal the over limit Fee only and also they proposed again OVERLIMIT FEE (500/-), SERVICE TAX (51.50/-), INTEREST CHARGES (435.08/-) & SERVICE TAX (44.81/-) and also I am paid 2000/- Cheque vide ch.no. 205175 Dated 13.4.2009. It was also cleared and also I am paid 2 times 1000/- to bank executives. and so many times I am called for close my account with my actual balance i.e. (23,342 – 5,000/- =18,342/-) I got an call on 06.03.2010 at 10am for payment of balance that time also I said that peoples “ I AM READY TO PAY YOUR AMOUNT WHICH IAM DUE” They done approach again Me, Yesterday I am got an Legal Notice Vide RLAD.No.31294 Dated 06.03.2010 From their Advocate.

                    I am Taken So Many Loans From Them And Also Paid Promptly ( A Loan 1,65,000/ ( 5,965/-*36M) It Was Closed On 05.09.2009 with Out Bounce of Any Cheque & I am Taken An Car Loan 3,20,000/- (10,560/-*35MonthsIt was also Closed Next Month on 10.04.2010 With out Any E.C.S. Return)
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Dear Padamati,

                    We regret the inconvenience caused to you.
                    We have made a note of the credit card number mentioned here and will contact you to address your issue at the earliest.

                    Regards,
                    ICICI Customer Service Team.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      JKSINGHAL
                      from Delhi, Delhi
                      Mar 12, 2010
                      Report
                      Copy

                      i was contacted by ms Hema singh mobile no. [protected]- fo a policy called life assured she mentioned the following benefits-

                      i will get 20% cash back
                      free medical policy for the year

                      the same was not paid to me even after 4 months passed.
                      whenever i called her she replies that she has already sent a mail to the co. and i will get in week time.
                      now meanwhile i receive a mail from co. that we have given 15 days time to return the policy if not cleared.
                      i want to inform thru you i am receiving continueos calls and no reply from them on above points and time past.

                      now they stating it is not possible to return
                      i am requesting all who are going to purchase the policy must get in writing from the co. like ICICI.
                      still if call to Hema singh she called your amount is coming in statement - but when?
                      cheater can't tell truth.
                      don't buy any policy from icici where the person say they are employee of ICICI - actually they are brokers.
                      even the question was raised by me a copy was sent to IRDA - no action taken by them.
                      it is afault of customer but what is the role of IRDA to save the benefit of customers
                      i contacted ms hema singh after several calls -
                      they not picking up the calls
                      not responding on messages
                      at last she informed that the co. is busy in year closing .
                      i will be get the cash back in first week of april
                      nothing about free medical facilities.
                      RECEIVING CONTINUOUS MESSAGE FROM PRULIFE STATING A REQUEST NO. ON MY COMPLAINT AND THEY ARE WORKING ON IT SINCE 20 DAYS.THE REQUEST NO. IS 21722372 IS ON
                      Surprising today recieved a call from neetu of ICICI mumbai who confirmed that
                      1 they received first mail from me on feb 2010 while i written the mail in nov and there answer is also with me that time all they confirmed what Hema mobile no. [protected](now according to neetu she a broker )
                      and what she stated was wrong.

                      this is ahgame from ICICI -cheating the customer in this process - some one who will guide me do write me what should be requirement to fix these cheaters.
                      today again received a call from [protected] stating that she is from ICICI Delhi and asking the nature of complaint- it is utimate surprising factor that she is not aware of complaint.
                      i requested the lady to talk to HEMA and then revert- according to DELHI Lady if there was acomplaint i should visit to THERE Delhi office-
                      WHETHER CUSTOmer will go to ICICI OFFICE to buy the policy
                      why the mailing address is given if ther is no mean to the mail of customers.
                      Helpful
                      Found this helpful?
                      6 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        C V HARIDAS
                        from Muluppilagadu, Kerala
                        Mar 12, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        I am C V HARIDAS and I have forwarded a draft No.854702 dated[protected] for Rs.20000/- drawn on State Bank of Travancore,Kozhikode (Calicut) to you for investing in the ICICI Safety Bonds (Tax savings). The application No.was A 1394697.Soon after sending the application to you, I was transferred to various places namely Ernakulam(Cochin),Kannur,Trivandrum,Bangalore etc. and could not follow up for the receipt of the relative Bonds.
                        I request you to kindly help me to trace and get back the relative bonds.( At the time of making the above investments I was working as Chief Manager,state Bank of Travancore,Vadakara)
                        Thanking you, --- C V Haridas
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear Mr. Haridas.

                        Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 283191). We'll be glad to be of assistance.

                        Regards,
                        ICICI Customer Service Team.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          F
                          Firoze Gandhi
                          from Pune, Maharashtra
                          Mar 12, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          this is in regards to my car loan, which i had taken from ICICI Bank in the month of April 08 for the tenure of 3years,for which i have already close down the loan in the month of Januray 2010 in ICICI Bank J.B.Nagar branch which was done by miss Vaishali, that means 13 months prior to my tenure but still the very next month they again debited the emi from my a/c as if i havent closed down the loan amount on this when i gave a call to the call centre people they were absoultly clueless & they advised me to go back to the same branch,when i approached vaishali even she was taken for suprise but some how she got to know what was the problem so she told me that it was a mistake on their part so she promised me that it wont happen again & i will get my amount back in my a/c within 7 days but which never happend it took them 21 days to credit the amount in my a/c & that to after me following up with them , i had told them please credit as soon as possible cause i even had a house loan on my head so because of their mistake my house loan cheque got bounce, i would say there was no sense o[censored]rgency as inspite of telling them they took their own sweet time & they returned they money back without intreast.but the same thing has again happen this month as well that again they have credited the amount from a/c so now i seriously dont know when this thing is goining to stop. i would just say is because of them i am going through a lot of mental pressure as in regards to money & i am not able to take proprer rest as i work in shifts so it becomes very defficult for me to run behind them.pl its a request if you can get this thing to an end i will be really greatful to you.if this thing would have happend in any other country they would have to pay compensation as well but i am not at all after compensation but please get this thing to an end as early as possible,waiting for a possitive reply.thank you
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Dear Firoze,

                          We apologise for the inconvenience caused to you.

                          Please email us with your contact details and loan account number at [protected]@icicibank.com (Subject line: UID 283104). We'll contact you and work to address your issue.

                          Regards,
                          ICICI Customer Service Team.
                          my name suhas l.dhuri last 3 week i am disturb about ur serv becouse ur person says we r send u r
                          NOC by express it couriere but know till this time i am not get any doucument my loan no. LTMUMOOO13291838 / MY BIKE NO. MH02 BF 4361...


                          I[censored] GET ANY INFORMATION CALL ME ON ...[protected] SUHAS OR MAIL ME ON suhas.[protected]@yahoo.com
                          send me a progress about loan no... LTMUM[protected] / WHAT ABOUT MY NOC ... UR PERSON SAYES WE R SEND BY express it courier send me a detail on my mail id or mob...[protected]
                          suhas.dhuri822yahoo.com
                          Helpful
                          Found this helpful?
                          3 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            funkyduderohit
                            from Mumbai, Maharashtra
                            Mar 12, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            To Whomsoever It May Concern,
                            My Current Credit Card Statement shows an unknown Transaction which is named as "Interim Chargeback Debit" of Rs.480!!!!
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Usha,

                            Please write to us with your contact details and account number at [protected]@icicibank.com (Subject line: UID 283162).
                            We'll be glad to help you identify the source of the transaction.

                            Regards,
                            ICICI Customer Service Team.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Benimadhab Sarma
                              from Kolkata, West Bengal
                              Mar 12, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Re: Non receipt of original sale deed

                              Shri Samudranil Sarma, my son and Smt Sumana Sarma nee kar, my daughter in law were sanctioned Housing Loan vide Loan No. LBCAL[protected] by ICICI Bank as above. But it is regretted to mention here that in spite of repeated follow ups the original sale deed is not yet handed over to us even after a lapse of about 3 months of receipt of the no dues certificate from your bank vide letter no. 12491562 dt Nov.19, 2009.
                              You are requested to do the needful at the earliest.
                              Yours faithfully,

                              (Benimadhab Sarma)
                              Father& POA of Samudranil Sarma,
                              Flat No. 1 AR4, Greenwood Nook,
                              Kalitala Main Road, Kolkata 700078
                              Ph 24824495, M-[protected]
                              Email [protected]@yahoo.com
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Dear Benimadhab,

                              We are the customer service team at ICICI Bank and regret the inconvenience caused to you and your family.

                              We have made a note of your contact details mentioned here. We'll contact you and work to address your issue at the earliest.

                              Regards,
                              ICICI Customer Service Team.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ajay Kumar Kushwaha
                                from Mumbai, Maharashtra
                                Mar 12, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                Subject: Regarding Withdrawal/Swipe off around Rs 2Lakh by certain person by getting re-issued a new ICICI Bank Credit Card by Fraud means.

                                This is Ajay Kumar Kushwaha I am an ICICI customer from past four years I am holding a salary account through my corporate.
                                One year back I have been issued a credit card (Card No: [protected]) received at my company address. Till now, I had not used this card neither online nor offline.

                                After a year on 9th March 2010 I got a call from Avinash Dubey ICICI credit card division (video con tower, New Delhi) saying that I have some dues (around Two Lakhs) on my credit card. I went to meet him on 10th March 2010 morning regarding this issue, I found that ICICI bank has blocked my previous card and re-issued a new card on behalf of different identity which doesn’t belong to me at different address. Seems either verification department is not working or some people from ICICI bank were also involved in this fraud.

                                Because all the documents which Mr. Avinash Dubey shown me had different identity like Mother’s name was changed (It seems ICICI believe that someone can change his mother name when re-applying for new card). Residential address, mobile number was also changed. How can ICICI bank re-issue a new card without verifying? Even a payment was made through cheque (ICICI can get the information through the cheque, about the person who has given a cheque to make another fraud.).

                                One more thing to highlight will be that before even clearing the cheque against previous balance the person was able to do cash withdraw and shopping, that cheque got bounced seems that everything was planned. Otherwise how this possible that a credit card which had a limit of Rs. 100000/- (One Lac Only) has due of Rs. 190000/- (One Lac Ninety Thousand Only). I am going to file an FIR on behalf of complaint registered against ICICI bank in Police.

                                When I asked about the complete statement of credit card only one page was shown to me which had only one transaction of Rs 45550/-.

                                Below is the information mentioned in ICICI records which were fake and not related to me

                                Fake address given by the person was: NEW -95,2ND Floor, RAM MANDIRWALI GALI, SHAKHARPUR, LAXMINAGAR, DELHI.

                                I would expect ICICI to investigate and response on following items for legal investigation purpose:

                                • Complete Statement (for every transaction)
                                • Cheque details which bounced against the due payment like:
                                • Cheque No.
                                • Bank name & branch address
                                • Bank account no.
                                • Issuing date of cheque
                                • Name of the person (if there on the cheque leaf)
                                • New customer phone no registered against this card.

                                Customer’s identity proof shown at the time of receiving new (duplicate) credit card.

                                Explain me how a card having a limit of 100000 can be overdue of 190000.
                                How can a bank reissue a duplicate card with all mandatory identity information been changed from the original one.

                                I hope as a leading brand ICICI will not let there brand name down just because of few people/vendor and resolve this issue ASAP as this is causing me mental harassment.

                                To add to my dismay now my ICICI saving a/c has been ceased off by ICICI and even I am unable to withdraw my existing balance of around 7000.Moreover, my balance states -183000.

                                This one seems to be a perfect example of Felony act from ICICI bank. Which has not only caused mental harassment and financial constraints to me, but to my entire family as well.

                                Apart from above I am calling ICICI bank customer care on regular basis but still I am not getting the favorable response.

                                I am going to fax the copy of report lodged by me in Cyber crime cell Delhi as request by ICICI against Service request no: SR[protected].

                                I still hope as a leading brand ICICI will do the needful ASAP.

                                Attached Document-

                                • Police Complaint to PS Mayur Vihar New Delhi
                                • Police Complaint to DCP Economic Offence Wing Qutub Institutional Area New Delhi


                                Ajay Kumar Kushwaha
                                Mobile No: [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Dear Ajay,

                                We regret the inconvenience caused.
                                We have made a note of your contact number mentioned here and will contact you to work on your issue at the earliest.

                                Regards,
                                ICICI Customer Service Team.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  A Ramachandra Reddy
                                  from Hyderabad, Telangana
                                  Mar 12, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Sir/Madam,

                                  Since our NGO [ Services against all sort of Crimes and Corruption ] received a complaint from a woman worker named Mrs K Syamala in Sakthi Industries Vijayawada [ Andhra Pradesh] on ICICI Bank Ltd that said bank during the year[protected] in India while ignoring RBI COMPLAINTS AND GUIDELINES fraudulently diverted more than rupees thousand crores farmers loans to industries like Credit facilities around rupees four crores to above mentioned Sakthi Industries Vijayawada for the 10.5 % interest rates , but the said interest is all of sudden raised to 19.7 % during the year 2007 on serious complaints of RBI .

                                  In this connection the recovery goondas employed by said bank started harassment to closure of said loan after illegal declaration of said unit as NPA on inhuman threats to murder the labor union president Mr G Srinivasulu & Secretary Mrs K Syamala who attended the meetings of loan settlement as representatives of more than 250 workers most of them are women workers only [ Since the management said Sakthi Industries Vijayawada decided to lock Out factory ] . These two workers approached our NGO and went to the organization Farmers Federation of India and decided to present the facts in the High Court of AP for directions to CBI , RBI and other probing authorities for appropriate enquiries in this regards.

                                  Hence our organization wants to know facts that

                                  1] How said ICICI Bank Ltd diverted farmers loans rupees more than thousand crores during the year[protected] to industries like Sakthi Industries Vijayawada

                                  2] Why the said ICICI Bank Ltd raised the interest rates 10.5% to 19.7% to said Sakthi Industries Vijayawada all of sudden during the year 2007

                                  3] On what procedure said Sakthi Industries Vijayawada is declared as NPA unit and demanded for immediate closure of the entire loan amount .

                                  As the Sakthi Industries & Creations Vijayawada provided employment for more than 250 workers [ most of them are women workers ] , the issue is initiated by our NGO in the interest of employees who are going to be deserted at the seizure of the unit although the RBI is very serious on bank in view of employment in SSI units and also very serious on food production since farmers loan rupees more than thousand crores is diverted to industries , above said information is requested to disclose the same in the interest of public justice . But the same is not at all provided yet to present appropriately for proper directions by the High Court of AP in this regards. The necessary correspondence is also enclosed herewith for information and necessary action .


                                  With respectful regards


                                  A Ramachandra Reddy
                                  Chief Executive
                                  Advocates & Journalists for Public Justice
                                  16-8-908/7 New Malakpet
                                  Hyderabad 500024, Andhra Pradesh
                                  Phone & Fax No : 24414736
                                  Mobile No : [protected]

                                  [protected][protected][protected][protected][protected][protected][protected][pr...

                                  Advocates & Journalists for Public Justice
                                  AICPL-Regd 387/2001
                                  16-8-908/7 , New Malakpet,Hyderabad-24,Ph & Fax : 24414736,Mobile: [protected],Email:[protected]@gmail.com
                                  Vigilance Services against Crimes & Corruption
                                  Date : [protected]
                                  To,

                                  Sri Man Mohan Singh
                                  Prime Minister of India
                                  New Delhi

                                  Sir,

                                  Subject : Indian farmers are deceived and SSI units are in blackmail , thousands of farmers & workers are thrown into streets due to fraudulent , corrupt and totally bogus administration of ICICI Bank Ltd while ignoring the RBI guidelines may be viewed seriously to windup the entire business of said bank in the interest of great nation India - Regarding

                                  Corrupt ICICI Bank authorities blackmailing to seize the SSI unit of Sakthi Industries Vijayawada where as more than 250 workers [most of them are women ] are going to loose the employments at the grave mistake of said ICICI Bank Ltd who diverted the formers loans rupees more than thousand crores on benami names to SSI units in entire India like this Sakthi Industries & Creations Vijayawada. After discussions it is decided on OTS for 36 months , but requested for 100 months shall be considered in the interest of public justice. Fraud monitoring unit of department of Banking Supervision in RBI is requested to order for appropriate inquiries for proper punishments and compensations in this regards as already viewed the same seriously in the interest of public justice.

                                  Due to sudden raise of interest rates and also illegal NPA declarations of Sakthi Industries in the deceptive administration of said ICICI Bank Ltd as the grave fraud of diversion of agriculture loans more than rupees thousand crores to industries is pointed out in the auditing of RBI unfortunately not at all proposed any punishments in the interest of nation

                                  Actually because of certain graft officials in ICICI Bank rupees more than thousand crores is looted while ignoring the RBI guidelines and also deliberately released on benami names against the Government policies on fraudulent sanctions like credit facilities to Sakthi Industries [ Loan A/C Number :[protected] and Sakthi Creations [ Loan A/C Number :[protected] ] in Vijayawada just nothing but industrial loans on deviating the policies of agricultural sector loans on intentionally deserted the formers is a grave offence to be viewed very seriously if not considered shall also be presented in the High Court of AP for appropriate directions to CBI and other probing authorities to look into the matter of very serious fraud to seize the entire business of said ICICI Bank in India in the interest of public justice since SSI units like above said Sakthi Industries & Creations are very badly suffered on sudden raise of interest rates and also are going to be cornered on hotplate by throwing the nearly 250 workers into streets at the only mistakes due to corruption & bribery of said ICICI Bank . Concerned police , GPF & labour authorities are also silent on bribes while ignoring the assurances of great Constitution of India.

                                  Hence all the competent officers are liable for prosecution to get back the losses on immediate recoveries properly and to fund back to the deserved formers and also compensate & rehabilitate appropriately the SSI units like Sakthi Industries & Creations as aimed in the policies of RBI & the Governments in India.

                                  With respectful regards


                                  A Ramachandra Reddy
                                  Chief Executive

                                  Copy to Shri D Subba Rao Governor of RBI , Shri C Krishnan Chief Vigilance Officer RBI , Shri S Karuppasamy Chief General Manager in Charge Dept of Banking Supervision RBI , Mumbai , the Regional Director RBI Hyderabad , the Director CBI Government of India , the Country Head ICICI Bank , the Print & Electronic media for appropriate reaction in the interest of nation.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Venkat Mandula
                                    from Bengaluru, Karnataka
                                    Mar 12, 2010
                                    Report
                                    Copy

                                    Hi,

                                    I am scared about the call I got today from a person saying that he is Delhi Police inspector.
                                    He has non-bailable arrest warrent under section 420 and 406. He hasgiven number of an advocate.

                                    I called him,he was saying that he has an arrest warrent for not paying the credit card payment of outstanding amount 1,12,000.
                                    But I had transaction of 20000, and 20000 balence transfer (Total 40000+).
                                    I am in a position to pay that amount. I requested him for the settlement. then he said make the payment of 700000 immedaitley and if not paid immediately they will send poice to my home. They asked my addresses also. I am ready to pay the amount in EMIs, But I am not in position to pay that much amount. I requested my friends, they said they have their personal requirements.
                                    Please give me you valuable suggestions and help to come out of this.

                                    How much I can request for settlement.?

                                    Please need your valuable suggestions.. I am very scared about that and my family members also very scared abut this.


                                    Thanks in advance..

                                    Venkat

                                    He
                                    Dear Venkat,

                                    First contact an advocate from your side.

                                    If the credit card guys are talking rough, record the conversation. If they come over and harass you, get a photograph.

                                    Whenever the credit guys call you, conference your advocate to them.

                                    Instruct your advocate to send a legal notice to the bank and also ask him to state in the notice that unless you receive a notice, you will not make any payment. Also inform the mode of payment (EMI or one shot settlement) to the bank.

                                    If the bank says no to your settlement, then the case is filed and is settled thru lok adalat. if not thru the court. You might be spending around 5 K for advocate charges but this is much better than paying 70000.

                                    Also read the reserve bank guidelines for issuance of credit cards.

                                    The first question you get from the credit guys after contacting the advocate is "Why did you contact the advocate?? Did you contact the advocate when taking the card?? "

                                    Your reply should be a nail in the coffin.

                                    Please tell them politely that " Contacting an advocate is my own wish. I do not have to take your permission for that. Its not my responsibility to contact an advocate when I take the card. Its yours. The reserve bank guidelines first point is that unsolicited cards should not be issued. It doesnt state that unsolicited cards should not be taken." :)

                                    Hope this helps.

                                    I know they are very rude and keep calling. Just say this everytime they ask. When the intention to pay exists, these people cannot be rude with such guys!

                                    All the best n regards!!
                                    Dear Venkat,

                                    We're sorry to hear about your experience.

                                    Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 281254). We'll be glad to be of assistance.

                                    Regards,
                                    ICICI Customer Service Team.
                                    Helpful
                                    Found this helpful?
                                    2 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit