Idea Cellular — GPRS bill charged

Address:Pune, Maharashtra

Dear sir I have a idea post paid connection with the number [protected]. I have been getting a GPRS usage bill against this number. Last month i had paid Rs.156/- extra and this month it is almost double. I am hardly using the mobile for calls and the charges for those call are in limt of Rs.160-180 per month so i used to pay that much. But since last month i am getting a GPRS bill which really a nightmare. Because the use is few kbs hrly. Means 18 July say 22.40 2kb then after one hour 5 kb.... in this fashion. My handset is basic model of Micromax and not high end one. I am not all touching the browser application. SO this month i asked the Custom care for my surprise they say, i have a zero rental GPRS plan.It is a default plan but i dont have opted for any of that. So the rental is zero but i being charged against the per kb usage. I need the browsing history detail and i will not pay for this months bill as it is too much
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Dear Mr. Yogi,

We have thoroughly checked your Idea account details and it is found that the charges are levied correct in your bill towards GPRS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
hi
Thanks for your efforts.
Still two questions:
Have i asked for the GPRS connectivity while i was taking the card?
How are the GPRS instances every hour few kbs? Do you feel i am not at all sleeping and playing with the mobile?
I need the browsing details complete history i require,
I had contacted the help line several times, they are giving same answer that you have pasted above.
They had said they cannot provide the browsing history as it does not come into their perview.
I will not pay current bill if my queries are not answered properly.
Regards
hi
i am still waiting for the usage details
Which are the sites i have visited and how come it is coming half hrly?
It shows usage even though i am sleeping.
Regards
I am waiting for the answers pertaining to the mobile internet usage sites.
Which are sites visited?
I need the answer for that as i have not browsed anything through the browsers.
regards

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