[Resolved]  Idea Cellular — Idea Cellular fraud caller tunes deduction

Address:Andhra Pradesh

I got a call from number: [protected] advertising the caller tunes on 9-aug-2013 (10:55 Am IST). i disconnected the call without activating any tunes.

and after few minutes an amt of 30 was deducted saying caller tune activated. i then called the customer care guys and they are charging me .50 rupees/minute.

the cc guy says i activated the caller tune and when i spoke to him strongly, he put the call on hold and never responded back

i called again after sometime, again the same thing, but some other guy.. my call was put on hold and got disconnected. so in total i lost 30+ INR today for nothing. CC guys are really rude.

my mobile number: http://level18.net/no.jpg


Firstly they disturb me with boring ads and then take my money.
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

welcome to chhabra travels jeevan sahani

Idea Cellular — Activation of Caller Tunes by mistake

On 22nd march i got an automated call regarding caller tunes on my no. [protected] which falls in a corporate group postpaid account. By mistake in place of hanging the call, a digit from the mobile keypad got pressed. as a result, a holi special dialer tone got activated on my no. and Rs15 (Song Charges)+Rs.30 (Dialer tone rental) have been charged to my account. Company refuses to credit this amount. Moreover they are charging the whole month rental for usage of less than a week.

Aakash Singh
Similar, i asked for particular song sung by Lata Mangeshkar, but it is sent with some local singer,
Inspite of telling to customer care?

Now i want to change?

Idea Cullular — Fraud...

Subject:-Complaint against IDEA Cellular

I am the consumer of IDEA Cellular and using their services since more then a year and today i am here to complaint against them.
On Date 27th Feb, 2009, there was a scheme like,

"If you recharge of 48 INR then you can get IDEA to IDEA unlimited talk between 11:00 PM to 8:00 AM."

I did so and got confirmation text message next day in morning time stating "Your service has been activated successfully"
so from the same night i started using that service by calling IDEA no.s of my friends but next day i came to know that IDEA has deducted 91 INR.so i just called Idea care regarding this but as i didn't got any proper reply so I registered a written complaint in this regarding this to Idea cellular but i had a worst experience ever from IDEA as they rudely answered and insulted me and even dint solved my query where as it was their mistake but they were not ready to accept it and even stop answering my call when ever i called to customer care on 4444.They still haven't solved my query though i contacted them twice and haven't got any sufficient reply from them.

And as on now i got tired complaining of their mistakes as i don't have any hope from IDEA cellular that they are going to look into this matter and solve it.so that this is my last way to get my right by complaining of IDEA to Consumer Department.Hope that i will get sufficient reply from here.

Thanking you sir,
MR Sanket Makwana
+91 [protected]
i want dialler Tone is fim of Delhi 6 Arti (Tumhare bhawan me)

Idea Cellular — Caller tune

Caller tone started without my approval. Request was placed to remove the same. Customer care informed that the same would be done after 48 hours. Got sms after 2 hours stating that the same was done. 60 hours later too caller tone has not yet removed. Why was caller tone started without my approval. To remove the same 48 hrs are needed. 2 days to remove but 2 secs to put. Totally unfair.
i want dialer tune for idea

Idea Cellular — Fraud

Respected Sir,
I have an idea sim Number is [protected] for few months but i have a one year validity and without my notice they have isuued the sim to someone else and my currency (high amount) also has been removed.I request you to take strict action against them and help me get my Sim card and currency again.I hope I get a helpful response.
Thank You.

Idea Cellular — deduction of money.

Deduction of money
As I am having IDEA number, from past years I am getting unnecessary advertisement SMS and Calls from IDEA Service Provider. These services are useless for me. Also they are deducting money from my account(Prepaid) for these services.

As it a robbing to the customer I want to take action against this immediately.

My Name -BHARAT KUMAR AGRAWAL
My Email -vaibhav.[protected]@yahoo.co.in

Idea — Fraudulent Deductions

Dear Sir,
I have been using Idea Cellular services for the past 4 years. The quality of their service is steadily going down and this is perhaps the main cause of their decreasing subscriber base.
In Sept 2010, i realised that Idea has been deducting Rs5/day from my account. On calling their customer service i was told by some Luckan Patel that the deduction is for value added services activated by me. This is nothing other than a lie. I never subscribe to these contests since they are usually fixed and we end up losing money. It is obvious that the customer rep are trained not to admit the company's fault and to blame the customers only.
This Idea service sucks.

Idea — CALLER TUNE

PLEASE STOP MY CALLER TONE
MY MOB NO IS - [protected]

AND SEND CONFERMATION MY A/C

Idea Cellular — deduction of fraud money

I use idea no. [protected] internet pack $ 98 on date 19 march2012 I recrharge my no. With internet pack $98 but idea deduct $188 from my main blance. They could not replay setisfied answer please help me. Ashok kumar [protected]

Idea Cellular — deduction of caller tunes without any information

my name is chetan kuhikar mo no. [protected]

i am idia celuler comstomer to day our mobile deduction rs. 40/- for mobile caller tons without any information
please help for refund my deduction money

deduction date 02.06.12
complent no. 1-[protected]
please help me.
idia company for mobile is very ford and abkwas comapy hai. dont used the idia sim card
Dear Raja,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact.

Thanks & Regards,
Idea Cellular
@ideacellular.cc: I have sent you the required details via your profile page here
Just an update: This issue is still not resolved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information