[Resolved]  Idea Cellular — Improper deduction of balance

Idea — Complaint regarding deduction

Not able to connect with customer care executive,lines are busy so kindly deactivate immediately.Please deactivate miss call alert service.

I m so fed up with the gprs
WAP5 plan regarding its deactivation. i have been calling cust. Care from last 1
Week and it has nt been deactivated til now. The exicutives are just making fool of customers.

Except this, 3 more services namely JOKES, NEWS, MATA are activated on my no- [protected] without any knowledge to me. Daily i cal for its deactivation but the next very day it activates itself. I dont know wats going on with idea.
I m really so angree and my balance is deducting daily so plz do something

Idea Cellular — Improper Customer Care

Sir,
I have Idea Net Setter Data Card and using it properly, Without any prior intimation or without generating the payment bill Idea has barred my sevices while i have done all the payments before the due date.
Regarding this case i called to Customer Care department and i was shocked to know that no body given me the status of my Idea Net Setter and everybody was confused to provide the complete solution.
They also given me the numbers on that they said we offer the solutions for postpaid connections only, again i was shocked as nobody picked the phone and it was a paid call with 50 paisa per three minutes.

Sir, you are requested to please look into this and take correct action as if they dont have any number for their clients then why they misguide the clients, in real they do not give the any number of conern person only IVR machine repeats the same word to dial the number 9 and nothing happens.
Regards,
Sandeep

Dear Customer,

We wish to inform you that your complaint for Wrong charging related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular

Our Idea number:[protected]

We had made a call to local mobile number on 25-April-2013 at 6:48 PM.

The complaint regarding wrong charging related issue is not resolved.

The amount of 0.42 RS has not been refunded to our account.

This is a deliberate fraud done by Idea Cellular Karnataka.