[Resolved]  Idea Cellular Ltd. — Want duplicate Idea Sim Card

My sim lost in bus. So, on 6 th June 2009, I went to Idea Service centre, Richmond road, Bangalore for collecting my duplicate Idea sim card. There I showed voter id and passport as identification, but they want local address proof only. Then I told them to verify Photo & signature. But they told me that they did not have photo & signature sample.

My Idea number is [protected]. It was issued by Spice(now Idea) to my brother Amarjit Kumar. At that time, he gave them voter or passport (I did not remember exactly which one). Now I was using the sim.

If Idea(Richmond, Bangalore) did not have photo & signature sample, that is not my problem. Passport & voter id card is national identification, but still they are not accepting it, Why?

Why they want local address proof now? If it is required, then why they issued sim without local address.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

i lost my mobile phone with the idea sim number how can get a duplicate sim with the same No
my lost idea sim no [protected] contect no [protected] email [protected]@gmail.com plz reply urgent
I lost my phone and idea sim before 1 year. I am going to idea store in 6months to visit again and again staff says 1month after come am go continously so am apset to replaced sim my no [protected] sim sigutha r not
Idea Cellular Customer Care's response, Aug 11, 2018
Verified Support
Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. We would like to inform you, that service for mentioned number is inactive due to zero usage. However, we request you to check with the number availability in the nearest Idea store. If the same number is available, then we'll be able to assist you with the same. Refer to the given below link for the nearest Idea store https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=karnataka. If you still have any issue, kindly share your alternate number so that our team will get in touch with you to clarify the same.

Regards,
Neha
[protected] my idea number email [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information