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Updated: Feb 25, 2025
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S
Sitansu Mandal
from Chandigarh, Chandigarh
Jul 21, 2009
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Idea cheats customer

I had been using IDEA prepaid connection for calls and internet surfing as well. Last few days I had been using Rs.98 plan which offers unlimited brousing for 5 days. Many a time it happened that I was not aware when my 98 plan for internet expired. So last 13 of july I decided to activate NET 20 plan which deducts Rs 20 per day and provides unlimited internet surfing for one day. I called the customer care to actovate NET 20 plan.
From...
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sushil chand
from Ludhiana, Punjab
Jul 20, 2009
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sim not activated yet

sir,
i bought 2 idea lucky sims of mrp 10/- each around two months ago when the scheme came.
This scheme contains life long validity with 25 rs of talktime
For activation of these sims it was neccesary to give them reliance, bsnl or tata numbers.
Here are the details of numbers corresponding to sim numbers.
here i am providing the sim numbers because the covers of both the sim cards on which numbers were...
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Hardeep Singh
from Chandigarh, Chandigarh
Jul 19, 2009
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Giving wrong information to customer

i am using idea prepaid service and i was called to idea regarding idea GPRS service and i asked them about weekly plan and she offered me Rs 35 plan and she told me surfing is free but you have to pay if you are download extra things from website but she gave me wrong information that surfing is charged and they deduct surfing money from my balance and thats againts law that comany is giving wrong information to customer and make them fool...
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S C JAIN
from Jhansi, Uttar Pradesh
Jul 19, 2009
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DEACTIVATION OF POWER 58 & RADIO SERVICE

DEAR SIR, I WANT TO DEACTIVE FOLLOWING SERVICE FROM MY IDEA MOBILE NUMBER [protected]-
1-POWER 58
2-RADIO SERVICE
THANX
S.C.JAIN
ROORKEE...
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M
M.Ilyas Khan
from Mumbai, Maharashtra
Jul 19, 2009
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display error any time

My idea Data Card no., [protected] it is working verry slow any time display error 619 and many other cods.I feel erritation when show this when downloding is going on and thing is this thst I dont know DNS server name and IP address plz send and help me thanking you.
yours
m.ilyas khan...
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A
Aamir Shaikh
from Chennai, Tamil Nadu
Jul 17, 2009
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Online Recharge: Rs. 111 Recharge Doesn't Added In Mobile Balance But Amount Got Less From The HDFC Account

I recharged my prepaid mobile no [protected] for Rs 111 (bachat pack). I got 'recharge was sucessful' message on my comp screen, i found that balance from the my HDFC a/c was also deducted by the same amount. But i havn't got any balance added on my mobile phone. I have every proof of recharge transaction. I got www.ideacellular.com's screenshot of recharge sucessful and HDFC a/c summary from where we can see that amount...
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Samarjeet Jossan
from Gurgaon, Haryana
Jul 16, 2009
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sim not activated in given time

I bought an idea sim on 13/07/09 with complete documents and payment from ITBL TELECOM PVT LTD., ITBL HOUSE, B-70, NARAINA PHASE-2, NEW DELHI and i was assured by the company executive that the sim will be activated in 24 hours but till today its not activated . whenever i cal ITBL office they give me an excuse get the sim activated from IDEA call centre and same reason is given by IDEA cal centre to contact ITBL TELECOM.I requested them...
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C
chander
from Jalandhar, Punjab
Jul 15, 2009
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No barred

sir,
i have 2 new pre paid no of idea cellular Punjab and one of them is barred and other is running. on asking the company they said proofs are not received. iwant to know then how other no is in working on visiting idea showroom they show me the proof of sent documents to the company and they assured that proof will sent once again. but now after 7 days my no is still barred here i want to tell you that i am a idea corporate user...
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A
Ajay Babubhai Kevadiya
from Surat, Gujarat
Jul 14, 2009
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USED MY PERSONAL DOCUMENTS AND BECAME DAMI SIM CARD

HI, I UNDERSIGNED HEAR AJAY BABUBHAI KEVADIYA,
I HAS A SIMCARD OF IDIA NUMBER IS:[protected].WHICH IS USING BY ME.BUT FEUW DAYS AGO SDANLY MY SIM IS NOT RESPONDING.WHEN I CONTECTED IDIA.THEY WERE ISSUE AN ANOTHER SIM ON MY DAMI DOCUMENT TO ANOTHER PERSON.WHENE I CALL IDIA THEY NOT GAVE ME RIGHT ANSWER ON THIS MATTER AND NOT SUSPEND MY NUMBER.AT THIS TIME SOME ONE USING MY NUMBER FREELY.THE PERSON WHO IS USE MY NUMBER WAS GAVE IDIA...
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Himansu Sekhar Panigrahi
from Pune, Maharashtra
Jul 13, 2009
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A/c Payee Cheque encashed but didn't get any connection 20 days passed

To
Idea Cellular Ltd
New Delhi
Dear Sir,
This is to bring your kind attention that I took a post paid connection by paying Rs 500/- account payee cheque in the name of Idea Cellular Ltd from a person named Vijay representative of DSA named Creative Solution, Rohini, Sector-7, New Delhi.He filled up a form bearing no-1357083.He gave me a sim no-[protected].He also filled up a mobile no-[protected] in the...
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P
Pramod Kumar Its
from Delhi, Delhi
Jul 13, 2009
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No Activate after purchase fron 19 days

Urgent:--- I feel extremely dejected in writting this mail.

1. Pradeep tellecaller called me and offer me to convert the idea prepaid i.e [protected] (its my wife mobile no.) to post paid. and told me that your call rate will be 30p per min and you will get 600 mins idea to other free @ 299 monthly rental plan. I gave him 500 Rupees also for this scheme.

2. They promised that the Sim will be activated within 24...
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A
Atul Kumar
from Hyderabad, Telangana
Jul 13, 2009
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GPRS

Dear Sir,

I used GPRS service (Rs 25 per day scheme) from IDEA for the mobile no. [protected] from 06 july 2009.
On 12 july 2009 (between 13:00 to 14:00) I called to IDEA customercare to terminate the service. In reply I got a SMS from IA-52799, in this SMS they mentioned the service reference no. 91999125 & time of processing by 14 july 2009 at 10:00 am.
Because they mentioned 14 july 2009 at 10:00 am. so...
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niladri prasad panda
from Bhubaneshwar, Odisha
Jul 12, 2009
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ACTIVATION OF CALLER TUNE WITHOUT ANY PRIOR INFORMATION

on 6th july an idea customer care executive rang me up and insisted me to activate a caller tune.i refused it but after 3-4 hours Rs45/- was deducted from my balance without any prior information.when i rang them and gave a complaint to deactivate the caller tune and refund me the money, they misbehaved me and said they cant refund me the money....
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R
Rohit Aggarwal
from Pune, Maharashtra
Jul 11, 2009
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Concealment of Material Facts by Tele Callers

Dear Sir,

I have a call from a tele caller of IDEA cellular Services from there call centre named Connect Communication's having their office @ 314, 3rd floor, Marble Mkt., Mangolpur Kalan, New Delhi- 83 on 30.06.2009.They told me about their scheme in which I had to give 500 /- and I have to apply for a new connection in which I will get monthly 300 calls on payment of Rs. 200/- monthly. I had paid them Rs.500/- in cash...
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R
Ram gupta
from Indore, Madhya Pradesh
Jul 11, 2009
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No. problem

Dear Sir,

I am using Idea cellular shim on since 2004 my no. is [protected]. Last year they creating problem with my no.
Idea cellular issued other no. that is [protected]. Idea Celluler Company calling on that no. other people after that they all people calling on my no. they said to me they having missed call with my no. but when I ask them which no. then they telling [protected]. Many times I complaint register...
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R
R. Ravi
Jul 10, 2009
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Pathetic service

Complaint: Mail sent to nodal officer on 15/06/2009

Hi,



This is to complain against the pathetic service that I have received
from your company.



History:

I bought an LG KP110 from Hotspot (Sadashivanagar Branch) thinking
that it was a renowned company. They sold me an extra care warranty by
taking an extra Rs. 300 or 350/-.br...
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G
gopal Singh rana
from Noida, Uttar Pradesh
Jul 10, 2009
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Applied plan not activated.

I am facing problems with idea services. When I applied for this service, I have taken corporate plan advance rental 699 and paid Rs. 700.00 check no 046928. I was in totaly dark and thinking that I got plan as I applied. Luckly I talk to customer care on 17/06/2009 and asked some querry, consequently knew plan easy444 monthly rental activated for me and as per system Idea have not received any money from me. Customer care representative...
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Mita Biswanath Pal
from Mumbai, Maharashtra
Jul 10, 2009
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Amount deducted from prepaid A/c : unwanted SMS service

I am [protected]. I have complian with idea as i have been using this prepaid no. since more than 4 to 4 1/2 years. All this time i have been using or chaning dialer tones by selecting codes provided to download, never had any problem as such.
On 03.07.09 i got a automated call with free monthly SMS service. The person talking from idea was speaking only in gujarati that to in a hurry to just finish the call. After requesting to either...
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Nitin Khurana
from Delhi, Delhi
Jul 9, 2009
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harrasment, misconduct, charged money and no activation for connection

hello
My name is nitin khurana live in north delhi adarsh nagar. i got calls from idea cellular ltd and they sold me an idea postpaid connection forcefully on 01/07/2009 i had been getting calls everyday 3-5times that is called mental harrassment and tele executive said he will give my choice of no. i asked i need only the mobile no. like 770143 in the end otherwise i dont need it. executive promised that i get the same and at the...
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SANTOSH BALASAO KUDALE
from Mumbai, Maharashtra
Jul 7, 2009
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POST PAID - BILL FROUD

presentaly i am suffering from the worst services of IDEA - Cellular. with my mobile post paid connection . The sales executive of IDEA Mr. Laxman having Cell No [protected] explain me the free corporate employee plan to me. and i took one card from him at 14-may 2009. but when i received the bill of 15 days at I st june 2009. I was really surprised to see it becoz the bill shows Rs 729 outsatanding. out of which Rs 71+ ( Rental 115 ) is...
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