[Resolved] Idea Cellular Ltd. — incorrect charges- IZ idea CMS | |||
I havr been charge INR 30 thrice on 10,11 and 12 aug incorrectly. I got a sms from iz-ideaCMS regarding deduction but i never clicked or downloaded anything from this site. Please refund my money, total 90 inr and make sure this doesn't happen in future. My numbet is [protected] and [protected]@gmail.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear Sandeep,
We wish to affirm that your concern has been acknowledged and complaint for VAS dispute has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for VAS dispute has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Idea Cellular
I got a sms from IZ-ideaCMS regarding deduction of money for downloading..i haven't downloaded anything.they hav charged Rs 50...i want my money refunded back..dis is one of the msg i got(Dear Customer,
thank you for downloading Entertainment_zone from SYMBIOTIC.
You have been charged Rs. 30
Your balance is Rs. 21.84)and again
thank you for downloading Entertainment_zone from SYMBIOTIC.
You have been charged Rs. 30
Your balance is Rs. 21.84)and again
I also charged for Rs. 21 by clicking on one link send by title IZ-SDerby by IDEA cellular provider. It does not ask me anything like do you wish to continue or it will charge to anything. It just open one window on browser by clicking on the link given in sms contains http://landing.skillderby.in showing some Zombie game content. I have DND activated then why I am getting this sms each frequent days? IDEA is cheating with their customers.
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Idea — incorrect charges
I applied to keep my idea number [protected] in safe custody from June 2011 to Nov 2011. Safe custody means only 50 Rs will be charges and no other monthly rental. But the great idea people have charged me Rental along with safe custody charges. thats bonus for them. I am goin to port out from idea to other provider.