[Resolved] Idea Cellular Ltd. — Overcharging by Idea Postpaid | |||
I have been using Idea Cellular for last 6 month. My plan was Rs 249+950(3G unlimited). Since last 3 months, I've been over charged on my phone bill, they were barred my outgoing service even now I couldn't receive any call from relatives. I have paid Rs 1500, then Rs 2500 for No SERVICES I HAVE USED so far. Someone contacted me through phone told be to pay Rs 1500 to unbarred my outgoing services, I have paid Rs 1500 and then contacted again next month told me (I'm calling from Tishajari Court, you are required to pay Rs 2500 to unbarred my service, gave me Rs 900 as a waiver) then, I paid Rs 2500 and they unbarred my service just for one day. After one day it was again same as before and barred my incoming and outgoing services when I talked to the company people, they told me to pay amount Rs 1300 more to get unbarred my services again. They agree that this is not correct. Still no action is being taken. Still they are charging even they have barred my services. I request please unbarred my services as soon as possible or I need to take legal action against this company. Thanks, Abhimanyu Phone Number: [protected] Name: Abhimanyu You can contact me through given Number: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
It seems that you have tried when I was in the office, please try this number, if the phone is not reachable you can contact me through given number:
Between 8:30 AM to 4:30 AM
[protected]
After 4:30 PM, you can call me on the alternate number
[protected]
Or you can email me at
[protected]@gmail.com
Between 8:30 AM to 4:30 AM
[protected]
After 4:30 PM, you can call me on the alternate number
[protected]
Or you can email me at
[protected]@gmail.com
Dear Customer,
We regret to inform you that your number has been temporarily disconnected due to Non- Payment. Thus we request you to kindly contact to your nearest My Idea for further course of action.
Regards,
Idea Cellular
We regret to inform you that your number has been temporarily disconnected due to Non- Payment. Thus we request you to kindly contact to your nearest My Idea for further course of action.
Regards,
Idea Cellular
I've already contacted nearest Idea outlet, they are saying contact to Customer Support and customer Support telling me to make the payment. I'm not understanding if I didn't use Idea service for long time due to disconnection of my connection during contacting you guys then please tell me 'Why do I make payment of current Bill'. Is it very to hard to understand if someone contacting you for the help and during time you are generating Bill which is not used by consumer. I need help not this System Generated response.
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We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.
Regards,
Idea Cellular