[Resolved] Idea Cellular Ltd — Extra Charges | |||
Sir/Madam Last month i've taken a connection from Idea Cellular ltd, they have not disclosed any charge for the number i've opted for and when it's first bill comes i seen Rs 750 has been charged for the number i've taken. When i asked they said it will be reversed and told me to pay the rest amount, so in bill of Rs 1258.00 i've paid 500 rs but after that also my outgoing calls are barred and they keep on promising that number will be activated in just few hours but more than 2 weeks have passed but my complaint is not resolved. Kindly guide me, i'm feeling very humiliated. Regards Nand Shekhar Ganguli Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
My idea no is [protected].
Idea Cellular Ltd — Extra amount charged
Hi Sir,I am a regular customer of idea from last 4 years. This time, i am getting frustated by the false excuses given by the Idea head office people in Rohtak.
I raised an issue 2 months back for closing of idea connection, after so many complaints and escalations that got closed but still the extra amount charged is not getting Paid back as a waiver even after the confirmation from IDea headoffice persons in Rohtak. 3 weeks ago, i visited idea office for Adjustment of extra amount charged, the Person Mr. Kuldeep Kataria from Head office of ROhtak confirmed that he has fwded the issue and i will be getting back the amount as waiver within 2days, but after 1 week also when i dint get any amount, he again confirmed that i will be getting amount in 2 days, still its been 3 weeks and my amount is not getting Adjusted and still i am getting false confirmation that the amount will be settled today. And moreover now he is not picking up the phone. This is the very unhealthy and irresponsible behavour which i was not expecting from Idea. Please do something regarding this.
Regards
Tipur Madan
[protected]
I Wan to join idea as a employee
The worst thing about customer care persons of idea cellular sitting at hisar, haryana is that they won't pick your phone if there is a problem and you want them to solve it.
Idea Cellular Limited — extra charges
This complaint is regarding my 2 idea numbers [protected] and [protected].They had disconected my second number on the basis that i have not paid the amount of extra levied charges on my secind mobile. They starting putting an extra features charges of Rs 199/ monthly wrongly ( I never activated such services) I am approaching for customer care but they shown rude behavior. There was a threat from number [protected] that if you will not pay bill consequence will be bad.
they stopped connection of my [protected] (Having regular payment history) to pressurise me for paying unused amount
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Idea Cellular Ltd. — complaint Against extra charges
I have been deactivated my STD Rental Pack services provided by company on 2nd of feb 2009, but they are yet charging for it, inspite of my earlier request to company.I am paying to them normal STD charges which is well shown in my recieved bill, but bill also showing that the STD Rental Pack Charge is again offered to me.Please take strong step regarding my complaint against IDEA Cellular Ltd.