[Resolved] Idea Cellular Ltd. — Unbilled amount detail | |||
Dear Sir/Madam, I am using Idea postpaid connection (mob. no. [protected]) from last 1.5 years and now I am facing problem of billing this month from 27-apr-13 onwards. Idea stop my outgoing service and GPRS uses from 27-apr-13 onwards, as they shows that my unbilled amount exceed my credit limit of Rs1300/-, but I have not used that limit as I am very well know that 27-apr-13 onwards i am in Delhi and not calling so much and my GPRS uses upto 03-may-13 is only 99 MB as per daily uses alert massage from Idea against my GRPS 2G plan of Rs.98 in which GPRS uses limit is 2GB. I have called so many times to Idea care and on 198 complaining center but they are not helping me to shot out this problem, they only saying due to server down problem we are unable to process your query but pay the unbilled amount, only after that Idea will activate your outgoing calls and GPRS service, but without details o[censored]nbilled amount how can I pay Rs. 1500/- as it is not a small amount for me. Please give me the detail solution of this problem, so that I will check the detail o[censored]nbilled amount and activate my outgoing call and GPRS service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Is there any update on my query? If there is no update then close this number services till the bill generate of May-13.
Dear Customer,
We wish to inform you that your complaint for Billing related issue has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
We wish to inform you that your complaint for Billing related issue has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
i also facing same problem . i am started my new service 2 days ago only and it is showing my unbilled amount Rs 1093/- rupees and same reply from idea helpline no. 198
regards
Ranjit Taware
+91 [protected]
regards
Ranjit Taware
+91 [protected]
Dear Sir/Madam,
Myself Tarun Prasad, using Idea postpaid connection (mob. no. [protected]) from last more than 2 years and now I am facing problem of billing this month from 15-AUG-2013 onwards. On 30-AUG-2013 i checked my unbilled amount and it was around Rs.200 only. Again i checked my unbilled amount on 03-SEP-2013 and it was out of budget, i.e Rs.2301/-. I request you to check and update on priority whether unbilled amout is correct or not.
Myself Tarun Prasad, using Idea postpaid connection (mob. no. [protected]) from last more than 2 years and now I am facing problem of billing this month from 15-AUG-2013 onwards. On 30-AUG-2013 i checked my unbilled amount and it was around Rs.200 only. Again i checked my unbilled amount on 03-SEP-2013 and it was out of budget, i.e Rs.2301/-. I request you to check and update on priority whether unbilled amout is correct or not.
Dear Sir/Madam
What unbilled amount means?
What unbilled amount means?
Am using idea network having the number [protected]. My company has issued this sim I used it from 16may 2014 while I call to 121 It Is saying that your unbilled amount is 9699.41 am so upset please immediately clarify my details. I need to know the call rates and unbilled amount.
how to check post paid bill details
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We wish to inform you that your complaint for Billing related issue has been initiated with us; under reference number S1-[protected] and you shall hear on the same at the earliest.
Regards,
Idea Cellular