[Resolved]  Idea Cellular — No service

Idea — not getting service

sir m very upset with idea service...
my no. is [protected]
on 1st of my rs.49/- is deducted frm my account..& a msg comes to me that the mobile mail service is activated in ur a/c.
i called up to d idea cust care...first they dnt knw abt that service the girl put on hold my call & after some time call was disconnected..
i call again & again but m not getting any type of response..
i can only understand frm cce of idea that in this service m getting daily sms about websites..
i said ok..but not a single msg i recieved frm d date of activation..
then i send a mail to idea cust. care...then again no further response ...

what i do..
there r two option first i want my balance back or is d service is activated then where is d service msgs..
plz help be ...as soon as possible...

realy bad service of idea...

i think this website helps u very much...

Idea Cellular — No Service at all

Hello,

I got new idea postpaid connection 3.5 months back, the executive visited to my place gave me receipt and name of Enterprise is MAHALASA Enterprises/3 Jayprakash Nagar, Aarey road , goregaon(e),Mumbai 63, no such a Enterprise exist on this address.
Executive name is Aditya Vedpathak and Manager's name is Niranjan Pai.
He told me that after i pay my 2'nd month bill i will be entitle for one free Rebook gift and i needs to just visit any IDEA gallery in Mumbai and i will get gift.
I have visited IDEA gallery 8 to 9 times east and west gallery.
Every time i got diff excuses , we don't have gift voucher , you will get it from the person only.
you will get it in east gallery, you will get it from west, we don't have voucher now.
We will send this at your mailing address, we all ready have sent this to your place.
The contact person name Nikunj number is [protected] i came to know that he is the only person who take care of Gift related problem.
This person is giving false promises and told me that he will get it deliver at my place.
Next time when i called him he told me that he is in meeting, and so on .
No each time when i call him he is not receiving my call and not answering my phone.
When called on customer to log my complaint waiting time to get my call answer was 12 mins :(
Which cellular company is having 12 mins of waiting time ?
The person who's took my called after 12 mins asked my number and when i ask him to repeat my number to check.
He told me diff number and told me that he is able to view details on his screen???
If the number itself is not correct from where he got my details as i was not calling from same idea number?

Please beware of such kind of persons.

Nokia 5800 — internet connection

my handset(nokia5800) is not being connected with internet through WLAN

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Idea — Cannot change the Plan

I have made an online payment for Rs.295 through online banking today at 2.30 p.m. and by mistake I have opted for 1000 minutes plan instead of normal recharge for top up for mobile No.:[protected]
I have spoken to customer care and have been informed by Mr.Aakash & Ms. Aarti saying my plan cannot be converted to top up recharge and I have to use 1000 minutes in 30 days.
My request to you is that Please convert Rs.295 into Top up plan and increase my Balance and oblige.
In case you IDEA cannot do this ,then I shall be compelled to write to your MD as well as to Consumer court.A person cannot be penalised for a small mistake made by him while making online payment.

Idea — No internet connection

Dear Sir,

I migrated from Idea prepaid number to post paid number with WOW 200 service and Rs 98 pack of internet. its being more than 20 days that i am unable to use internet service on my Nokia 5800 XPress music phone. people in idea office are of no use. they have not resolved my issue and continuously making me visit different offices in lucknow saying this person will solve or that.
Kindly provide any solution if possible so that either internet get working on my phone or their should not be any bill regarding internet.

Idea is one of the leading Telecom players in India. The problem regarding the GPRS connection which i mentioned was resolved with in 12 hr.
Thanks a lot Team IDEA.

Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular