[Resolved] Idea Cellular Postpaid — Mobile number: [protected]. 226Rs additional in postpaid bill | |||
Dear Sir, In my recent IDEA bill for my postpaid number [protected] for the billing cycle 15th Jan 2013 to 14th Feb 2013, an additional 226 Rs has been charged as GPRS usage. The free GPRS usage for my SIM is 500MB monthly and I have used only 440MB during the above mentioned billing cycle. Further, the bill details mention the GPRS usage from the previous billing cycle(i.e. 15th Dec 2012 to 14th Jan 2013) which I had already paid in previous bill, has also been included in the current bill. I had raised a complaint on the same with IDEA customer care on 18th Feb 2013 and till now the customer care persons are not able to correct the bill and are helpless with the issue. Moreover, now my outgoing service has also been barred. Request you to please help me. Thanks and Regards, Deepak Naik Mail: [protected]@gmail.com Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Idea Cellular — mobile postpaid
since 12 july i had activated cug plani has proof with that shows that since last 3 months i gor free call on cug and
suddenly from 12 oct i got call charges for my cug nu.
Does anyone ever check the complaints over here?
Dear Sir,
We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular
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