[Resolved]  Idea Mobile Operator — balance deduction

Address:Delhi

Sir my complain is against to idea mobile operator he is my balance cut with out my permission in night i call to customer care 2 times but he says call you after 4hour i do again call 5 hour he say call 4 hour
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Idea Cellular — Inconvenience caused to customer

Sir,

I, M.Rama Krishna, Advocate am a customer of idea cellular since 4 years. My mobile no. is[protected]. I did not receive the bill for the month of JANUARY 2010. However I got an sms regarding the same and I already paid the bill well within the due date. Inspite of the payment, my services were barred. After enquiry with the customer care, I came to know that the courier person informed idea cellular that I have changed my address. Having known the same, I informed idea cellular that I have not changed my address. Inspite of that again services to my number were barred on a working day which caused lot of inconvenience to me and I also missed some important calls for which I suffered a lot. On the same day I called customer care again and informed that I have not changed the address and after some time services activated.


This is to inform to you that, I take serious note of this kind of carelessness on the part of idea cellular for cutting my services without any information to me. The mistake of the courier person cannot be reflected on me for no fault on my part.

I therefore request you to kindly take immediate action based on the above complaint. Your action would be much appreciated.

Thanking You,


Place:- Hyderabad M. Rama Krishna

Date:[protected] ( Advocate)
Dear Sir,
I, shamnadh abdul salam using idea data card since 1year have problem regarding internet speed. When i connect it to the PC, it shows Connected, but there is no receiving or sending data. When i open any page including google then it displays the page load error. I am living at Kollam at kerala. please take any action on it.
i shall be highly obliged.
Thanks.
Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention your token ID 205IC348060.

Regards,
Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information