Idea Prepaid — 3G ACTIVATION COMPLAINT

IDEA 3G prepaid — IDEA 3G No SERVICE

Documents submitted before two -three months back and internet service was activated by IDEA.Then IDEA 3G service was activated by company after paying Rs 450/- and Then also Recharged 3G by paying Rs 450/- in last week and service was activated and after 2-3 days deactivated. Then inquiry was done with Idea care and they replied that your balance is available so you contact at customer care personally. As per instructions when on dated 26/08/2011 contacted to customer care personally at Bhandarkar road pune branch with ID documents.Branch office Madam had told to me that,this IDEA No.[protected] was allotted to someone,so you apply for new one or wait for decesion.Then I was shocked, How they can do like that,with my balance of 3G and without information to me.And there is also probability of misuse of my card no. so please do needful.contact no.[protected]

Our Idea Mobile number :[protected]

We have given the request for activation of 3G Service on 19-December-2012 but when we try to to load the page

we get the error message as there is no internet connection on 3G network (Data Roaming).

Please resolve the issue immediately.

Dear Sir,

We wish to inform you that your complaint for 3G related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that your complaint for gprs related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular