[Resolved] Idea Prepaid Cellular — Idea - Stopping of services without intimation | |||
I have changed my network from DOCOMO to IDEA using number portability option last month and I have taken new Idea sim from Mothinagar Idea Show room by submitting all my address proof docs (Adhar Card copy and PAN card copy). My service is activated by IDEA customer care by calling to my mobile, and conformed my Address with the submitted documents at the time. I used to been getting calls till 29th May 2013. On 30th May my services were stopped without any sms,call from Idea. When I contacted customer care I was informed that I am not using my number from last 45 days, so they stopping the service. Its my regular personal phone which I am using from the last 6 years. I ask them for call records. They said they dont have any call records on my number. I ask them how this could happen to a customer, their response was so bad and saying your sim is not going to activate do what ever you want to do you can do. The answer is very rude.When I asked him about intimation of deactivation from operator the executive said that no intimation is done by company in this case. When I asked him to log complaint he refused me by saying that complaint cannot be logged in this case. And I ask him to transfer the call to his senior.After sometime call was disconnected & no complaint was logged. I did not made any request for same & services were stopped from operator end. This type of issue has also been observed previously. Please help me regarding. This my personal number which I am using from the past 6 years. This IDEA is troubling me to continue with my number. My Disconnected Moblie number : [protected] Operator : IDEA PREPAID CELLULAR Circle : ANDHRA PRADESH Customer Name : Madhu Vemuri, Hyderabad, Mothinagar-500018 Alternate number : [protected] Maid Id : [protected]@gmail.com Was this information helpful? | |||
Aug 26, 2016 Complaint marked as Resolved Verified Support Mar 26, 2012 Idea Cellular Customer Care's response Dear Sir, We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same till.24th March 2012. Regards, Ideacellular | |||
 32 Comments | |||
Comments
Idea Prepaid — unsubscription
your services of missed call alerts music station jokes news and more please give me code o[censored]nsubcriptionIdea Prepaid Cellular — unwanted bullshit messages
Hi My Sister is gettign very very messages from 53030 since 4 months and in the last 3 months it has become heavier. In my investigation i found that it is from idea. She stays in tirupati at present. When i have enquired from my side seriously, i have got two doubts in the form of clues. one is the person who knows this girls number might have given the same to any of his colleagues in nearest idea call centre where in she is getting messages. second any agent who offered her the reliance phone might have done this with their friends in idea. Any way, serious checking is happening. in case if the messages are repeated, then i can book a case against this. Im a professional with 6yrs of experience as software engineer.Idea Prepaid — Unnecessary Disconnection Of Network
Hi Evre One In Net,My No is [protected] my phone says Alwys when I Call To any of The Cell "No Answer "
as same As If Called To castemer care Thay Also no Answer, I am shoer The Time will Comes To IDEA We Say "No answer Is Good Idea "
respected sir,
this is inform to you by this mail that my cell no [protected] is not responding.i was out of station for some day.and during that time, i recieved a msg from you that your sim registration is failed. i am not understanding what is going on .please re start my service. i am facing big problem due to this unfavourable service.
please take my complain seriously.
thaking you.
sharad pandey
this is inform to you by this mail that my cell no [protected] is not responding.i was out of station for some day.and during that time, i recieved a msg from you that your sim registration is failed. i am not understanding what is going on .please re start my service. i am facing big problem due to this unfavourable service.
please take my complain seriously.
thaking you.
sharad pandey
Idea Cellular Ltd — PREPAID SERVICES CLOSED WITHOUT ANY REQUEST
NO IS NOT WORKED IN MANY TIMESMY IDEA HARYANA PREPAID NO IS [protected] IS MY NAMED AMAN GUPTA S/O SH. DHARAM PAL GUPTA.MY NO IS NOT WORKED IN SOME DAYS.I USE THIS NO REGULARLY. BUT IN SOME DAYS NO IS NOT WORKED I PURCHASED THIS NO. IN 2007 BUT I NOT FACED ANY PROBLEM BUT IN THIS TIMES I FACE3D MANY PROBLEM MY DEL NO OLD SO THIS NO IN MANY PERSON I NOT CONTACT ANY PERSON SO DEAR SIR/MADAM PLEASE SOLVED MY PROBLEM SOON AS SOON I HAVE USED ALSEO IDEA POSTPAID MY ALTERNATE NO IS [protected], [protected].I CONTACT IN MANY TIMES COUSTOMER CARE AND NODALOFFICER BUT NO ANY RESPONSE.I NOT RECEIVED ANY CALL AND SMS FOR REASON NO CLOSED
MY SIM NO IS[protected]
ADDRESS. WARD NO 6 H.NO DF-131, LAJPAT RAI MARKET, NE3AR POST OFFICE
NARWANA
HARYANA
DT.
29/072009
DEAR SIR
I WANT TO REMOVE THE MY HELLOYUNE. ITS A BORING IDEA SONG HEY HEY HEY HAA HA HA. MY NO. [protected] SO PLEASE REMOVE THIS HELLOTUNE.
THANKING YOU
29/072009
DEAR SIR
I WANT TO REMOVE THE MY HELLOYUNE. ITS A BORING IDEA SONG HEY HEY HEY HAA HA HA. MY NO. [protected] SO PLEASE REMOVE THIS HELLOTUNE.
THANKING YOU
My Idea Number [protected] is temporary blocked without any intimation.
please activate my number on urgent basis
regards
hrish1
please activate my number on urgent basis
regards
hrish1
idea mobile prepaid — complain
sir,i saw my mobile no. [protected] balance on date 08/09/2009. i have seen my Rs.20 had deduct by company (idea). than i call customer care on date 09/09/2009. they said to me that you have a faciliy of music station form may09. but i have no call and sms for this facility. they gave me a complain no.[protected]. this complain processed on date 14 sep 14.10pm. but i have recevied a massage on date 11 sep09. the massage is "your complain has been precessed". than i called coustemer care. but i was not satisfied by them.
I can say only this when i have this facility form may09 than why my account was deduct on sep09 (two time 20*2=40 Rs) why not before it? company ( idea) have off this facility after my complain?
so sir,
plase return my balance.
from- Himanshu gautam
mob- [protected]
UP WEST
bpl prepaid sim card — stop service
Dear sir,sir i have lost my mobil with your sim card my mobile no is [protected] please stop the service of this card
regards
your customer
Ramdas N mhatre
Idea Prepaid — Disconnect service without any information.
Hi i am deepak my mobile no. is [protected] (Haryana). I am using idea service, since 2004. 22/10/2009 my service has been diconnected by idea without any information, due to not submmision of ID documents. I have submit the document 23/10/2009,but still my service has not been resume by idea. plz help me, i am facing problem..Idea Prepaid Cellular — Not Received Recharge Amount
I Praveen Kumar Tiwari my mob no-[protected]. I recharge Date[protected]:17am Rs.100/-my prepaid account on SBI Net Banking my Rs.100/- deduct my account but i can not received my mobile amount.Idea Prepaid Cellular — not deactivating the subscription
I Sukhvirsingh Raiya with IDEA mob no [protected] made the complaint since 10/3/10 everyday to deactivate all the activation started on my cell as they are deducting Rs10 daily from my balance.once Rs 30 was also deducted without giving any explanation.I never requested for any activation on my cell.Inspite of several complaints made no action was taken till today.Which is a very irresponsible behaviour on the part of the company.The amount deducted should be reinstated to my balance.
idea mobile prepaid — unfair amount
My self arpit sharma with idea prepaid mobile no [protected].There is no service activated by me but on daily bases my account is debited by some amount.
please do some thing in my matter , i am idea customer from 5 years.
Idea — service is not stopped
I have complaint that in my prepaid idea mobile no.[protected] there was a service activated last friday of cricket updates but on saturday i have complaint to totally stop this service bcoz i don't like it. but the service has been not stopped yet beside i have complaint 4 times and balance is also deducted from my mobile prepaid account. i want to the service should be stop right now....Idea Cellular — mobile services stopped
On mobile no.[protected] ( Pre-Paid) services have been stopped without any intimation & reason w.e.f.[protected] when sufficient amount is available in the a/c.Rohit Tripathi
[protected]
Idea Prepaid Cellular — unnecessary deduction of balance.
Unecessary deduction of my balance without my permission. when i recharge my no they deduct the amount from my balance & they are not providing summary of deduction.they give full talk time offer via phone & msg but when i recharge my no under their offer i will not get the full talk time....
so plss help sir
my no [protected](idea)
rana aditya
Idea Prepaid Cellular — Unnecessary Ads even after DND registration
Idea Cellular has started a new irritant by trying to work around the DND laws. They have started advertising for 10-15 seconds when you dial out and you have to listen to their ad before the call goes through. When you call their customer service to complain, they call it a "facility" which cannot be discontinued. Why should a paying customer listen to their ads if he does not want to?Really need help on this. Thanks!
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Idea Prepaid — disconnection without any information
I have bought an LG mobile on 20/09/08 and I got a free idea sim card with this mobile instrument. The no of the sim was [protected]. I had provided all the documents asked by the idea while receiving the sim i.e.1. one identity proof
2.One photo to shopkeeper
and I have paid Rs. 120 for activation (i.e Rs 111+9). Also, i got a recharge done for RS 100 and paid Rs 180 for making local mobile calls @ 50 p.
But on 04/10/08 services from my mobile have suddenly been taken back without any pre intimation.
When I tried to enquire in customer care of idea cell ltd. The customer care is telling me to send sms on 4444 and i m not even able to send this sms from the mobile.I have been contacting the shopkeeper, he told me that it will be done but till date nothing is done.
Even now, i dont know what to do, i m a very busy person and cannot spare time to visit Idea office personally which is 15 kms away from my workplace.
this is speaking very poor about a company whose founders BIRLAS have been so respectable in India to be quoted everywhere.
I am feeling very bad with the IDEA cellular services. Given below are the retailer details from whom I have taken the connection :
Guptagee telecom
makarpura
vadodara (Guj)