Idea Prepaid — FRAUDULENT ACTIVATION

gauravnayak

from Belgaum, Karnataka

Address:

Dakshina Kannada, Karnataka

Our Idea mobile number: [protected]

We are sorry to inform you that Idea has activated Dialer Tone, RBT Try and Buy services without our having requested for them.

Even though these services may be free for the trial period they are chargeable afterwards.

So kindly deactivate the services immediately.

Also in the future kindly do not do such unsolicited activations.

This done not speak well for a reputed company like IDEA.

Thanking You,
Gaurav Nayak

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We wish to inform you that your complaint for GPRS related issue & request for vas pack deactivation has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

gauravnayak

from Belgaum, Karnataka

Our Idea mobile number: [protected]

Our complaint regarding 3G Activation is not yet resolved.

Service request was raised by Idea regarding 3G ACTIVATION and closed it without resolving the complaint.

This is a very dirty trick and doesn't suite a company like IDEA.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

As per your telecon with our customer service associate on dated 07th Jan 2013, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular