Idea Prepaid Mobile Connection — balance deduction

Idea Prepaid Mobile Connection — Discontinue the service of unwanted massages by which the mobile a/c keeping less per day by Rs. 3.00

My mobile No. [protected] having idea prepaid connection, i have complaint against the service o[censored]nwanted massages and computerized calls.

It comes 25 to 30 times daily, I am very upset with these types of calls and massages.

On 28-04-09 I have received computerized phone call from idea, and by mistake I have pressed the 5 no. key on my mobile. Since then, i do not know what service has been start and 3 Rs. daily keeping less from my mobile A/c.

Every day some foolish types jokes furnish in my mobile and Rs. 3.00 is less from my mobile A/c. I have talked so many times how to discontinue the service of the unwanted massage to idea customer care but they are not giving me the satisfy answer. They are telling me that my request is not showing on the computer. Please call us later. It is going on from 2-3 days.

In view of the above, how can i suggest to anyone to purchase the idea connection when i am facing the problem. If the said service will not be discontined in mobile then i will suggest to everyone that, do not purchase this connection as i am facing the unwanted calls and massages even I have talked to customer care but till yet my problem has not been solved.

Idea Prepaid Mobile connection — Disconnecting the non lifelong sim having validity upto November 2009

Sir,

I have a mobile connection from idea cellular ltd. The number is [protected]. The connection was taken on 19th may 2008, recharged with 222, having 1.5 year validity up to November 2009, and 40 rupees talk time offer and it is not a life long SIM. I am used that sim and due to my phone complaints some days i will not used it . Previous month i tried to get a new mobile and put it. that time they deactivated the connection and given to somebody. I claims that I have to get the connection back with the previous balance. Otherwise I have to get the compensation on cheating me.

Yours faithfully

Monu V Cherian

Idea Prepaid Mobile connection — No redressal on SMS faulty services

Sir,
I m facing a problem of "Inability to send any message" to any no.,whether it's of any connection,STD/Local no. Everytime,I try to send a message from my no.-'[protected]',it displays a "Sending Failed" message.I have been registering my complaints for more than two weeks at Idea Customer Care also,but still the same problem exists.They are repeatedly sending me the 'Complaint registration no.s' ,without even solving it.Every time I am asked to wait for another three-four days. This is the WORST MOBILE SERVICE,I have ever seen, 'a MERE IRRESPONSIBLE BEHAVIOUR' and all above-'HOLDING AN EXCELLENT EXPERIENCE IN FOOLING CUSTOMERS'. Their Customer Care Executives argues with customers or simply disconnects the call,by saying-'We are forwarding your call to our seniors.'

Being a customer,I see a hope for proper redressal of my complaint,at this space.

Thanking to the officials,who will take a necessary step in this regard!!

Dear Sir,

We wish to inform you that the charges are charged correct under GPRS pack as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular