[Resolved]  IFB Elena — not working properly

while running the mechine is getting high sound

IFB Elena — Machne is not working properly.

We bought IFB machne in May 2008 from DASS showroom near magarpatta city, hadpsar, PUNE.
The machine is not working from the beginning. Initially there was major problem in the machine and that was resolved. We have requested DASS to replace but they did not cooperate.

List of problems which we are currently facing:
1. Machine stops in between.
2. Cloths does not get dry after end.
3. There is lots of soap water remaining at the end.
4. Cloths are not washed properly.


We have done complaint around 50 times, every time representative come from IFB/DASS and founds no issues and give nonsense reasons.

We are using right washing powder and doing everything required and also wasted lot of time in calling and complaining.

Please look into the issue on priority and help us in replacing the machine as it is in warranty period.

Thanks and Regards,
Gunjan Jain

ifb elena — Not providing proper service

I have registered a complaint with Call centre and was tols the service engineer will attend within 48 hrs, but did not turn up. After calling several times he has turned up only to my disappointment of making my machine completely non-functionable.
I have to run pillar-to post to get contact of local ppl to attend to my problem. Atlast after I get the concerned person i do not know when the service person would be attending my call or if is actually informed. PLEASE do not put us (employees) to such suffering. the purpose of purchasing such appliances is to make our life little comfortable, but your service is putting us to more agony than comfort. SO far i do not know who would be attending my call.

ifb elena — Not attending Call - 3078040

My IFB washing machine is under AMC and I am in Bangalorei.In spite of the repeated request to the help line no service persons are attending the machine, The manager at Bangalore is not even attending the calls.I am not able to under stand the reasons for this casual attitude. My ticket number is 3078040

IFB Elena — DOES NOT WORK

Dear Sir/Madam,
Since I purchased this machine I am spending time calling your complaint service without result. Initially the machine used to vibrate heavily during spinning, consequently it stopped spinning and finally stopped working. In view of the above experiance with your service center we are planning to return the machine. We may have to seek consumer court's help if failed to return the machine. However we will wait for your reply. We purchased the machine in Visakhapatnam. I hope you will do the needful.

yours truly,

S.V.V.S.S.N.RAJU

IFB - ELENA — Malfunctioning product

I have bought the IFB Elena machine sometime after Diwali 2008 from Croma Aundh. Since then the machine has not functioned properly. The manual with machine has not been supplied either.
Constant complaints to IFB as well as Croma have produced no result. I have talked to Croma and IFB today as well. Both are promising to send somebody tomorrow. The same promise has been made several times earlier. I plan to to wait till 11th July. if the problem is not fixed till then, I plan to go to Consumer Court.

while running the mechine is getting high sound

THE SERVICE OF THE COMPANY IS NOT GOOD

Elena — PROPERLY NOT WORKING

I HAVE RENEWED AMC JUST 20 DAY BEFORE. MY MACHINE IS NOT WORKING PERFECTLY . SO PLEASE SEND YOUR SERVICE MAN AT MY ADDRESS GIVEN BELOW:
4A NAHAR PARK, 45/4A CHAKRABERIA ROAD (S) KOLKATA 700 025

Elena — MACHINE NOT WORKING FULLY DEAD

LAST TIME YOUR MAN COMING BUT NOT REPAIR PROPERLY AND TOLD COMING BACK AFTER TAKING SAME PARTS BUT ONE MONTH PAST NO ANY PERSON COME MY HOUSE PL TAKE NECESSARY STEP AND REPAIR MY ABOVE MACHINE AS SOON AS POSSIBAL

IFB — service man not attending properly

Sir I'm from Ludhiana. i had sent mine ifb machine for service to its service center nearly 15days ago. whenever i call to the service man he uses to say me that "Sir your machine is all right and we'll give it to today" and nearly 10 days has gone he telling me the same words but i Hadn't got it till now. I don't know when their today will come ? so please help me. it's very much difficult for me to do work regurarly in home.

IFB — Product not working properly

I sent three online complaints to Customer Care of IFB in last 15 days.However till date the company has not responded.My washing machine is under AMC,even then there is no response from the local authorised centre of Customer care.If the the company does not reply in next fortnight i'm going to take them to the Court for sure.Their representatives can make calls to consumers even on Sundays when they want to sell their products,however, they never attend to complaints.Its Sic!They certainly deserve a kick in their pants!!

IFB customer care service is Fraud

IFB Elena — not cleaning washing

i purchase two years back. we r not satisfied for bad washing. banians and white dress blackish after washing. Engineers tell no techonical complaints. But washing very very bad. Pl tell about this matter. Any solutions....
biju.

MY WASHING M/C IS GIVING HIGH SOUND .I AM HAVING EXT. WARRENTY.
PL. SERVICE THE ABOVE. MY ID IS 1686449.

1) HIGH SOUND 2) DRYER NOT WORKING 3) SO MANY TIMES COMPLAINTED NO RESPONSE

IFB Elena — high sound

1) HIGH SOUND ( SHOCK OBSORBER OUT OF ORDER) SO MANY TIMES LODGED COMPLAINT TILL NOW NO ACTION .IFB CHEATED AND ..............ME.I AM MENTALLY DISTURBED.

IFB Industries — Senorita dx

Senorita dx mc sl no 028394

amc bill date 30july 2015

rs 2394 paid bill no[protected]

amc not done by your ifb for silly reason, like amc bill not available at site.

IFB INDUSTRIAL WASHING MACHINE NOT WORKED

Sir,
I have purchased IFB Industries Washing machine past 1 year. But 1 month not worked and door is not closed. so please rectified the problem contact person. G.Santhi Address Vaiyapuri street, Ammapettai Salem-636003. Ph:[protected]

leakage inside the door ( ifb washing machine )

I registered the complaint on[protected], till today the problem is not resolved. The service after sales is very very poor.