[Resolved]  IFB Elena Washing Machine — Washing Machine under AMC

IFB Washing Machine ELENA — Poor response from Service Centre

I had registered a complaint of my washin machine almost 3 months back. Ticket no. 921 was given to me with the assurance that the mechanic shall visit my house soon. Unfortunately even after 3 months period there has not been any body who could see the machine. I registered a complaint on website and I was given a ticket no. 2591975 with an assuranc that the complaint shall be attended. It has been a month after that. On contacting the Local Service centre I was shocked to hear that the old comlaints records are not available due to shifting of the service centre. On 09.02.2009 a fresh complaint was registered with number 938 but till date no body has come to check the machine.
It is regretful that such a company has so poor after sale service.
Please do the needful immediately otherwise I shall have to approach consumer court.

Sunil Khajuria
Mob. no. [protected]
579/5A Colonel Colony
Opposite Airport
Jammu.

IFB Washing Machine (Elena) — Poor Service

I have purchased this washing machine on 11/03/08. It stopped working around Nov 2008. Since then many phone calls have been made to the service person and the shop from where it was purchased but no action has been taken yet.

Would be really obliged if this machine could be repaired at the earliest.

Thanks

Dr Sushil Sharma
Village Satoli
P.O. Peora
Dist Nainital
U.K. 263138

Mob [protected]

IFB Washing Machine ELENA — very poor amc service

I made complaint over phone at bhatinda center but they did'nt responded me as the machine is not working from last four days and now they are not picking up my phone.I got my amc done in nov 08. Iam very much fed up from the amc services.Kindly do me a favour and help me out so that i can avail amc services.




Thank you
Vikramjit Singh

ifb, elena — poor response on AMC

Dear Sirs,
I am in deep pains to say that IFB after sailing the product to consumer is least interested to provide services to the consumer. I have purchased IFB Elena washing machine and the AMC was done on 09.01.09 vide AMC NO. 178765. The machine developed some fault and the matter was reported to your service center on 20.05.09 the complaint number provide was 3048293. Since no one turn up to attend the fault the complaint was again lodged with service center and with your local office telephone no [protected], they further provided another number ie [protected], [protected] but despite so many reminders and request the matter is still pending. I shall be forced to go to Honorable court or Consumer forum for redressal of my complaint. This is the last notice to you if the complaint is not attended within 24 hours I will left with no option but to take necessary legal action against IFB

IFB — Poor response from Service centre

My wahing machine got complaint for more than one and half months.But it is not rectified yet.I contacted all possible availibilities.But I have to say very lazy response from their part.