[Resolved]  IFB Front Load Washing Machine — No response from IFB even 7 days after raising complaint

IFB WASHING MACHINE — No response to complaint

Hi there,

We contacted the customer helpline number for IFB washing machines and contacted the customer care executive for our washing machine on 12/9/2008. The complaint number provided by the executive is 2173755. Since then we have been following up with the company everyday but till date no one has come to attend our complaint. The service engineer or technician have not checked our machine even once.

We put in a complaint for the machine as the drier and the drums are not functioning properly. There is lot of noise and vibration taking place. Also the machine lock has become very tight.

This is very upsetting and cannot be expected from a company of IFB level.

You are requested to look into the matter on an urgent basis and please do revert.

Thanking you in advance for your help.

Yours Sincerely,

Garima Gupta

Sir,

I have purchased IFB Allena DX washing machine from Broadways Agency, Sector 35 C Chandigarh, delivered on dated 30/12/08. But till date no person from company came to install or for demo. I am calling them daily but they are not sending person.

They only reply that sending a person today or tommorrow.

Please look into matter.

Narinder Rana,
House No. 2262, Sector, 35C Chadigarh
Contact No. [protected].

COMPLAINT BUT NOT ATTENT TILL DATE STILL NOW

REGARDS
ASHAVISION

IT IS SURPRISING HOW PEOPLE BUY IFB WASHING MACHINES & OTHER PRODUCTS AS THEY ARE NOTORIOUS FOR POOR OR NO AFTER SALES SERVICE THROUGHOUT INDIA. BETTER SURF THE NET TO KNOW ABOUT IFB SERVICE BEFORE BUYING THEIR PRODUCTS

IFB WASHING M/C — No Response from IFB Service Care

I have two complaints for IFB washing machine since last 15 days and there is not any result come out from the IFB Technician Faridabad division.Whenever I asked for the complaints they said there is not any Complain log in by there Cutomer care executives and when I call back to the executives they replied they have already forwarded my complaints to the concern person of my locality i.e Faridabad.
Still we are awaiting and log in complaints on daily basis to the IFB Customer Care and IFB Technician.Please help us out.

IFB WASHING M/C — Not washing properly/wrinkles more

Hi, i have given 2to 3 complaints to customer care, instead of solving my problem, their service engg. sold some anti scaling products to us and went. Till now our problem of wrinkle after wash and cloths are not washing properly. Please let us know some senior people from the company who can answers our problem and solve the issue.

IFB - Washing Machine — No response to complaint

I dont know, what is the use of complaining. Anyway i complained tht my washing machine is not workin, my complaint number is 3256701, complained before 5 days, stupid service of IFB, i will surely recommend my friend and family member not to buy IFB anymore. Let me see if i get a proper response to this.

WE HAD PURCHASED AN IFB WASHING MACHINE IN YEAR2008 . ONE YEAR HAS LAPSED AND THE MACHINE IS DUE FOR SERVICING.DESPITE REPETEDLY APPROACHING THE SERVICE AGENT IN NASHIK HE HAS NOT TURNED UP . INDEED A VERY POOR SHOW BY SUCH A RENOUND BRAND NAME.

We contacted the customer helpline number for IFB washing machines and contacted the customer care executive for our washing machine on[protected]. The complaint number provided by the executive is 3266435. Since then we have been following up with the company everyday but till date no one has come to attend our complaint. The service engineer or technician have not checked our machine even once.

We put in a complaint for the machine as the drier and the drums create sound while functioning . There is lot of noise and vibration taking place. .

This is very upsetting and cannot be expected from a company of IFB level.such a wonderful company but very very poor performance in customare care.

You are requested to look into the matter on an urgent basis and please do revert.

IFB washing Machine Front Loading — Noise While Working

Our IFB washing machine is approx three years old. We have recently shifted to Chandigarh. The machine is making strange noise while operating. Please send someone to examine and advise. Thank you. Address 198, Sector A, Chandi Mandir Cantt. Contact Numbers - Landline 2554198, Cell [protected] and [protected] - Jasbir

Hi
since your customer care no dial and alredy given adress and complaints still not visit and response my complaint please do need full for me




regards
satish bm

Washing Machine — NO RESPONSE 3 OVER COMPLAINT

Dear Sir/Madom
I had purchased a Washing m/c in Jaipur in Oct 2008 now it has breaked on first week of Oct 2009 and I logged a Complaint on 5/11/2009 by complaint no JAI[protected] with mr. Ravi on your call centre but still no response over their by your service centres.
It shows the after sale services are very very poor and irresponsibility towards your side.
Is not your commitment while selling the product in your warranty card? if not why the co. commits? or if yes why not cure the problem?

NO RESPONCE OVER COMPLAINTS SINCE LAST 20 DAYS
COMPLAINT NO JAI[protected]

IFB WASHING MACHINE — NO response in customer care

I am a resident of coimbatore, there is a problem in my washing machine for the past four days, since then i am trying to call customer care of IFB, a personnel directed me to this customer care number, but nobody is attending the call and the call is costing, , if they cant respond to calls made to this number why is it still active? poor service.. i hope the concerned authorities take some action else they`ll lose their reputation.

FOR PAST ONE WEEK THE MACHINE HAVE BEEN REPAIRED AND WE HAVE CONTACTED THE DEALER CODDALORE BUT WE DON'T GET ANY RESPONCE.

front loading wash — no response after providing several complaints

Even after providing HALF A DOZEN of COMPLAINT No. by ur service centers from hyderabad i have received no service since a month. the problem with the machine is "THE DRUM HAS BEEN STRUCKED DUE TO MOTOR FAILURE."
Hope you respond for my problem and provide me a solution.
THANKING YOU
P.JAMES
16-2-146/5/B,
MALAKPET,
PALTON,
HYDERABAD.

IFB WASHING MACHINE — NO RESPONSE FROM IFB FOR COMPLAINTS

Dear All,

I am Aaron Nadakattin, I have purchased a IFB washing machine which is 2 yrs old and now I am facing problem in running the machine( machine is not working) I ahve several complaints to IFB tru Phone , website and tru dealer.

If you can salve my problem I would be glad

Thanks n Regards
Aaron Nadakattin
[protected]

I am vijayakumar.
I bought IFB washing machine, , , from Bharat electronics ..100 feet road. Coimbatore, on[protected]
It was working excellent,
The mother board got problem...
We asked the seller, they asked me to complaint to IFB.
They delayed for 2months then
We. Got the IFB service man contact number from justdial
The person took the MOTHER BOARD before 10 days and now his number is switched off
Plz plz plz IFB service HEAD. Help us
Even many Many persons said IFB is no good in service. .. But we believe it and bought now we are in BIG BIG BIG BIG trouble
Help us.
Thanks
Vijayakumar.
Reminder number.1
[protected]

IFB FRONT LOAD WASHING MACHINE — not working

My coustemer id is 2860163. I have registered my complaint on 31.05.2012 and the complaint registration number is 2860163. Many time I contacted on[protected] and every time they assured that it would be attended with in 24 hours. But no body from IFB has attended the machine till date(06.06.2012

MY WASHING MACHINE DISC BROKEN

Dear Sir, My Name Is SAI KRISHNAN CONTECT NO. [protected]