[Resolved]  IFB Washing Machine — Service Issue

It is matter of great shame for officials concern with Customer Care Deptt. and their superior officials. As officials are the immage of any Company. IFB itself is not a bad company but some officials have made this impression.
Directors/Senior officers of the company are suggested to take care of the public opinion otherwise the company will finish within no time and also be thankful to the the customers who are lodging the complaints and alerting the company to take neccessary steps. The day your customer stops lodging complaints the company will be finished.

Dear All




I have been complaining for past one year for my house washing machine. No one has been hearing to it.

I have been interacting with Mr.Manoj who is heading customer service for Tamilnadu. He has informed that there is issue with

vellore service centre is running to some problems. This excuse is been going on for past one year. If a big company cannot service

a washing machine then it should stop selling. And such an attitude of the service head where he is not able to resolve the issue

and unable to provide number of the person who could resolve the same. Customer care keeps on closing the complaints without resolving the issue.

Every time you have to raise a fresh complaint and it goes to deaf ears.

Hope the CEO and Chairman wake up their employees and take necessary action.

Regards


Deepak

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good one