[Resolved] IFB Washing Machine

[Resolved] IFB Washing Machine — malfunction

M manoj kumar sharma from Delhi, Delhi

While running a washing cycle, water started coming out from the bottom of the m/c. On complaint, the co rep informed that the water outlet pipe has been damaged by rats. It was rectified and it was also confirmed by co rep that while installing the m/c, the rat guard, supposed to be provided by IFB has not been placed by the commissioning engineer. The same problem, again occurred the very next day but with all directions. The complaint has been registered vide ticket number 2439995. Further, the IFB call centre has informed that rat guard/netr has to be purchased by the individual only and shall not be provided by the co. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

PK HASIJA

from Jangaon, Telangana

IFB WASHING MACHINE — machine malfunction

The machine is making noise, the company rep had earlier inspected and suggested change in ball bearing. The water heater component is not working. There is spillover of water from the machine while running. I have already lodged a repeat complaint (no 239033 on 24.11.08).

mathivilasini

from Delhi, Delhi

IFB WASHING MACHINE — installation and commisioning

Sir,
I bought my IFB washing machine by installment basis on 30/10/2008. so far nobady is come to install. I tried the toll free no[protected] fot the past 15 days is not working . So please arrange one person to install.Other wise I will stop the payment.

G ASHOK KUMAR

from Chennai, Tamil Nadu

i have bought IFB washing machine one year before... i have registered for extended warantee... but till now no persons from IFB for service... i called so many times...NO RESPONSE...

Priyadarshini Krishnan

from Pune, Maharashtra

I am totally frustrated with this IFB people. We got a new wasching m/c only in the first week of Nov'09 and just around Jan 10th, the front door got locked and then we called IFB customercare. Couple of days later he took the door stating that it has to be replaced and is not done till today. Everytime we call the customer care, they say that their manager will call us, but it is only us who keep asking and the same unprofessional reply that " we will fix once we get the parts". Very unprofessional and looks like there is no system. I think we should totally ban buying IFB products.