[Resolved] Indane LPG — Overcharge for a single LPG connection and dealer forces to take the optional accessories.

[Resolved] Indane LPG — Overcharge for a single LPG connection and dealer forces to take the optional accessories.

R Rahul Sinha from Delhi, Delhi

I went to my nearest dealer (Saptasikha Indane) of Indane LPG to have a new LPG connection for my home. They charged me a total sum of Rs 4222.75. But whatever i have understood and known till now the total cost must limit within Rs. 3600. I got a letter in the middle of October from Indane where the detail of cost was stated as Security deposite(cylinder) : Rs. 1250.00 Per Cylinder which is refundable Security deposite(Regulator) : Rs. 150.00 Per Cylinder which is refundable too Installation charge : Rs. 150.00 Suraksha hose : Rs. 200.00 Customer card : Rs. 25.00 [protected][protected][protected]-------- Total Rs. 1775.00 They have taken all the above mentioned charges along with an additional charge of Rs 1650.00 for an Avita Hot plate. the problem is that they have forced me to take the other accessories as: Apron : Rs. 270 Lighter : Rs. 145 additional charge for filled cylinder : Rs. 362 which are optional accessories. They forced these products with a normal product receipt of their own(Not the Indane one). Also the installation charge they have taken is not worth as they did not come to the house for installation. They too force the people to take the hotplate from their stall. Please help Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

SUNIL KUMAR JETHWANI

from Hyderabad, Telangana

INDANE GAS LPG DOMESTIC — OVERCHARGING AT THE TIME OF BOOKING NEW CONNECTION

Dear Sir,

We have booked one new connection on 11.01.2008 for which we are charged Rs. 3100/- but receipt is given for Rs. in total 1251/-( 850+ 100 + 301=1251) including cylinder, 01 regulator and LPG gas charg.
Consumer NO. is 757 and our distributor for area is Prakash Gas Service Telibandha Raipur. code is 142348

I request you to get my money back which is taken extra from actuals.

please take necessary action immediately .

Regards

Sunil Kumar
[protected]

SISIR PAL

from Pune, Maharashtra

At Baruipur. south 24 pargonas, west bengal. They forced to take oven, appron, lighter etc. and told us 'if you want on time service, you should pay Rs.50/- extra

jay prakash

from Basti, Uttar Pradesh

respected sir
Abhinab gas agency's nagla rambal agra -6 dealer shows excuses in booking the new connection and says statement that they are not ordered from above to give new connection of lpg

they also says that govt. has banned the new connection till today dated 10/12/2008

jay prakash

from Basti, Uttar Pradesh

respected sir
with offecne of you work i would like to say that please raise strict steps towards abhinab gas agency nagla rambal agrathey were showing very misbehabiour in booking the new gas connection and say that lpg department and govt has banned the gas connection please do some strict towards this agency as it is a also misguide the citizens

sandip_123

from Mumbai, Maharashtra

I have taken a connection for Indane today from M/s. Chirantani Gas Agency, Bangur Avenue, Kolkata. They have forced to take all the accessories from their shop with a high price( compare with market price and we had an gas oven). Is it really, if anyone takes a new connection has to take all the accessories? Is Indian Oil Co. Ltd will take any step against the dealership? My consumer Id is 28108