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Updated: Nov 5, 2025
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M
mihir pandhare
from Bhopal, Madhya Pradesh
Dec 11, 2008
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Gas lickeges through regulator, even I have launched a complaint to M/S Rai Gas Agency, Manish Market, Shahpura, Bhopal(MP) on phone no.[protected], 2422676
My gas is leaking either from regulator or from cylender, It started in night, I searched for any emergency no of Kasana gas agency but didn't found. Next day I made the complain with Greater Noida Kasana Inden Gas Agency. But no body came to my home till after 2 days.

I request to high authority person that please keep 2-3 emergency number from where we can call even in night time. Its critical issue as it is concern with public secruity.

Regards
Vijay
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    D
    DEVESH KUMAR
    from New Delhi, Delhi
    Dec 11, 2008
    Resolved
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    Resolved

    When i try to submit required document to JIBAN JYOTI SHOP NO-45, DAKSHINAPAN-2, GARIA HAT ROAD(S), KOLKATA-700068 (Ph no[protected],[protected]for my HOME LPG connection.They are compailing me to purchase Hot plate of 3000 Rs/- along with cylinder.
    i requested them that in ORIGINAL PAPER issued by INDANE, it is clearly mentioned that if subscriber have HOT PLATE having IS marks and its range is (either IS:4246 or IS:4760) then subscriber has to pay inspection charge of 150 Rs/- as mechanic charge to inspect condition of HOT PLATE.
    JIBAN JYOTI employee are adamant and they are saying that they will not provide me new connection without purchasing of HOT PLATE.
    Can anybody will suggest me what i can do in this situation.
    Aug 14, 2020
    Complaint marked as Resolved 
    I have requested for lpg domestic new connection vide our no:-[protected] dated 16-03-11 on gas distributing agency i.e M/s sona enterprises, maqsoodpur, vasavt kunj, new delhi-70. I reached at this agency on 10-05-11 after arranging all the required documents and want to deposit money as per demand for one cylinder but the agency denied to give the connection without oven. I requested frequently that I had allready purchased ISI certified oven but the agency is stucked on their word . please intervene the matter to avoid further delay & get it be provided by paying money (without oven).
    Thanking You
    Your"s
    Rakesh S/o Omprakash, Rajpur colony, New Delhi-68
    Mobil No:[protected], [protected]
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      N
      Nadeem Ahmed
      from Lucknow, Uttar Pradesh
      Dec 11, 2008
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      I am having Indane Connection No. 13258. The gas agent is M/S. D P Tharore &Company ansari Road darya Ganj Delhi 110002. The agency does not pick the phone calls for booking the gas cylider. We have to go personally most of the time or go for trying the phone for a number of days. Also no weighing is done at the time of delivery at home.
      Respected Sir/ Madam

      We are the residance of mahipalpur new delhi and we have allotted our gas with Sai Sewa enterprise vasant kunj b1 market.
      There main problem is that they never pick up the phone. everytime we have to go at the agency and booked our gas. And after that it took more than a week time to deliver the gas. They always gives us delivery boy no and many time we have complain that there is shorted of gas when he delivery.
      when we reported to office they are not responding and telling this is the way we do business.
      So make sure that this doesnt happen again and if they dont make booking through phone they should cancel their phone booking.
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        P
        paul
        from Varanasi, Uttar Pradesh
        Dec 10, 2008
        Resolved
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        last one year I am trying to book new gas connection in varanasi .the gas agency (MUKUND GAS AGENCY ) manager told me now not accepting applications .since 2007 June I am trying to apply. they selling connections in black market .the managers behavior is rude &rough.
        Aug 14, 2020
        Complaint marked as Resolved 
        HI, I understand and agree with you and have forwarded the mail below to indane to take feedback and make it a drive.

        Dear Sir/Madam,

        I am a resident of Bangalore and I am looking for a new Gas connection
        but the law doesnt allow a person to hold a gas connection without a
        Ration Card. I totally understand you following state law and not
        issuing a new gas connection but would request you to please escalate
        customers feedback on the same to governament so that we can atleaset
        expect an action to be taken to amend this law incase you have
        feedbacks from masses. Current law is not at all consumer friendly and
        promotes corruption and burecracy in the state which is again against
        law and is promoted by the current law which says its mandatory for a
        citizen of Bangalore to have a Ration Card. I buy a gas connection at
        double the price in black from Indane or HP or any third party and I
        dont have an option. I can also try a local vendor like elf or jyothi
        but they are ruly in demanding money. This is a loss for you as you
        are loosing customers and this is promoting illegal and small vendors
        to grow like mushrooms and take law in hands. Small cylinders are
        costly, risky.

        Law should be to there to help citizens and criterias should be
        justifialble. If in India we have a law which discriminate from one
        another then why do we object to Obama not supporting law of
        ousorurcing jobs to India. This world has changed and we need to
        change and adapt ourself to the current requirements. Please make it a
        drive and pass it on to governament to help them realize they
        understand the loopholes of the current law. Its not easy for a middle
        class family to take a break from job and run around to get the basics
        for survival. When the question is for food which is money and Gas I
        prefer food as I can eat raw and survive and keep my family alive. Gas
        is a luxury for me.

        Thank you in advance for you action or response.

        Best Regards


        Sanjay Pandey
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          M
          Manuraj Jha
          Dec 10, 2008
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          Hi,

          I have already applied for the transfer of my gas connection from KAIGA(Karnataka) to Faridabad 21-C sector. When I go to the gas agency in 21-c market they give one or the other reason. I need the gas connection . Please issue me a connetcion.

          Thanks
          Manuraj
          [protected]
          Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
          RTI.GOV.IN (Know about RTI)
          CIC.GOV.In (Decisions made)
          Hi

          I want a new gas connection, Indane Gas .
          But Distributor is telling me that i need to wait for 1-2 month .
          I heard that new connection takes no time as per GOVT. .
          Kindly clarify .
          I want to take new connection from Indane Gas, Chakan .Pune
          My phone number is [protected].
          Kindl lend assistance .
          Thanks
          Govind
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            R
            Rekha
            from Tiruchirappalli, Tamil Nadu
            Dec 10, 2008
            Resolved
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            Resolved

            Sir,

            Am Rekha from trichy my bhorther holding a Indane gas cylinder connection in Annai Saratha Gas Agency in Trichy. My consumer No is 24966. Name-Mr.IllayaRaja. The issue is we booked the cylinder on Monday(01/12/2008), over telephonebut the lady refuse to do that, she ask to come personnel to verify the card n ration card, and she issued one sticker which should b sticked on the receipt when they issue the cylinder, so we went on tuesday (02/12/2008) personnel and got the sticker and we booked the cylinder, still we didnt recevie the cylinder, there is delay in providing the cylinder.another issue is during working hour if we call to agency phone number, the lady is not picking up the phone, if she picks up also she is not giving the proper answer for us, we are suffering a lot. today also i made a call at 2.20 PM in the afternoon (10/12/2008).But nobody picks up the call. what a customer service you are providing. without cylinder we cannot do anything. please kindly see to this issue n act as soon as possible. customer care is going very bad in Trichy.


            Pls kindly do this need full.

            Regards,
            Rekha Mohan
            Aug 14, 2020
            Complaint marked as Resolved 

            Annai Indane Gas Services — Irresponsibility

            I am not satisfied with the service of M/s Annai Indane Gas Services. For the past 2 to 3 months, they are creating so many problems like not delivering the cylinders on time, not responding properly, etc. I booked cylinder on 03/01/2008, but until now, i have not yet received any response from them. Whenever i call to inform about this, they are not responding properly and cut the telephone line without informing. If call again, replying like "call on this date or that date." very very very poor, bad, and worst service. So, I am not at all satisfied with this gas service. So please take necessary steps to correct this as soon as possible so that it will be very very helpful for me.

            Thanking you.

            INDANE GAS/SARDHA GAS SERVICE — PROPER BILL NOT PROVIDE

            Sir, I have purchesed new gas connection and accessaries from shardha gas service(Indane gas distributer, High court road, Bilaspur) by paying Rs.5000/- in cash .At the time of payment he told me that he would give us bill for the full purchase of Rs.5000/- after his brother came from out of station.After 2 months arguments he gave only gas conection registration paper only showing the amount of Rs.1600/- onlyrelated to deposit money.I need a full payment bill of Rs.5000/- showing all items so that i can claim this bill in my company.

            Annai Indane Service — Very Very Poor / Worst Service

            WORST SERVICE

            Annai Indane Service at Singanallur, Coimbatore is providing WORST Service in Coimbatore. Thier behaviour with customers and services are very very WORST.
            This will continue, No New customer will enter into the Concern for getting new connection The Receiptionist and the Accounts Persons are not aware of the importance and value of the customers. The customers like us are requesting the Indane Gas Agencies to watch these kind of Distributors and Cancel their Agency for the sake of Goodwill of the Company.
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              R
              Rajesh Vanjara
              from Pune, Maharashtra
              Dec 10, 2008
              Resolved
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              Dear Sir/Madam,

              We have an Indane connection at Hiwarkhed(Rup), Dist:- Akola. The connection is very very old AND the customer No is 000456 where as SV number is 0190556 . The connection is on the name of my Father Shri Rameshchandra Vanjara. Now I want to transfer that connection to Pune. When we approached to the dealer he asked us for the SV (Subscription Voucher). Apparently SV is missing. Actually the connection is so old that we even don't remember that whether SV was given or not.

              So I need help in this matter.

              What should we do in this?
              How do I will be able to get the connection transferred?

              Please help me on this topic.

              Thanking you in Advance.

              Rajesh Vanjara
              Is there anyway to get the Duplication SV?
              Aug 14, 2020
              Complaint marked as Resolved 
              I'm also facing the same problem.
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                S
                SUJIT KUMAR GHOSH
                from Nagar, Rajasthan
                Dec 10, 2008
                Resolved
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                Resolved

                Sir,
                I have tranferd a gas connection of indane from Barasat, W.B. to Malda, W.B. on 19/08/08 and showed the doccuments to the indane's service centre named Amit Gas Service, S.M. Pally, Malda, W.B.-732101. They send a letter asking for confirmation of the doccuments on 29/08/08 to the service centre from where the connection was tranfered. Since then I have visited Amit gas service several times to get my connection. Every time they told no confirmation received.Today its 10/12/08 I requested them for give their email ID to send the so called confirmation from Barasat, but they are saying that they have no email ID. But I came to know that they have the email ID. Barasat confirmed that they have sent letter twice to Amit Gas service and they are also ready to send email.
                In all these red tape cases of indane we the, normal people are suffering. IOC as a responcible company should take necessory steps to solve these.
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Mr. Ghosh,

                I have sent three letters asking for confirmation to City Light, Barasat for the documents on 29.08.08, 12.03.09 & 18.05.09 respectively. But we have not receive any reply from them. So, you kindly meet our office with all related documents for connection any day between 12 noon and 3pm.

                Regards,

                Amit Gas Service, Malda

                N.B.: Please inform us contact No & Email id of City Light, Barasat and your Contact No.
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                  S
                  Saurabh Kumar
                  from Agra, Uttar Pradesh
                  Dec 9, 2008
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                  Dear Authority,
                  My gas booking no. is 34649. and agency is Yadu Gas Service, Sahibabad. My complain is that I am not getting gas cylinder even after 5-6 days of booking date and I have to stay without cylider for 2-3 days.
                  Second complain is that I have double cylinder connection but agency is not allowing to make a booking before 21 days. My request is that if in Single sylide facility as well as in double culinder facility, booking date come after 21 days then what is the advantage of having double cylinder.

                  I have to stay without cylinder for 2-3 days in between gap of two cylinders.
                  Pl take appropriate step for our sorting out my problem.
                  Dear Authority,
                  Gas cylinder delivery in our place taking two months of waiting time on an average. We have two cylinder, but this does not improve the situation either, the local gas distributor (Safa gas agencies, Tirurangadi, Malapuram Dist, Kerala) does not allow us to book for the second cylinder when there is already one booking pending on the consumer name. The distributor sites the reason that they are also in short of supply and are trying their best effort to distribute according to the seniority in the list. I wonder how only certain part of the district only is affected by gas supply shortage. Most of the other part of the district, average waiting time is less than a week.
                  My Indane consumer number is 00025453, and the recent booking we made is on 18 Nov 2008 (booking # 4587) and we are still waiting on the delivery for the same.
                  I would request you take all necessary steps to ensure timely delivery of the gas cylinders.
                  Thank You,
                  Shibu.
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                    A
                    Anonymus
                    from Pune, Maharashtra
                    Dec 9, 2008
                    Resolved
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                    Resolved

                    Dear Sir,

                    we are your customers residing in Rewa (M.P.). Your dealer for INDANE GAS, M/s Rewa Gas Agencies is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. Instead every morning they come with their tractors at a predefined location (it keeps changing after some time) and all of your customers in Rewa have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE. No one from your company is taking any action against M/s Rewa Gas. Its a perfect case to dissolve their dealership. But I think people from INDIAN OIL CORPORATION are corrupt and ignoring their misconduct. PLEASE HELP THE PEOPLE OF REWA.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    sir, i want to dealership of indanegas.what can i do?
                    we are your customers residing in Rewa (M.P.). Your dealer for INDANE GAS, M/s Rewa Gas Agencies is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. Instead every morning they come with their tractors at a predefined location (it keeps changing after some time) and all of your customers in Rewa have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE.

                    my booking no. 6493 dated 22.1.09
                    consumer no 1583
                    my address: ram kripal soni
                    c/o ramesh dutt saxena
                    chanakyapuri colony
                    j.p. road
                    mohalla- padra
                    rewa (m.p.)

                    please try to deliver one cylender today, at my home more problem for cooking.
                    i will be oblize for solving my problem and try to deliver cylinder at my home every month.
                    after sending this massage if i got no response then i will think this type of informaton for only fomalities.

                    ragards
                    sir, i want to dealership of indanegas in mauranipur jhansi u.p..what can i do?
                    no coments
                    Dear Sir,

                    I want to dealership of indane gas in tamilnadu theni dist.what i can doing. kindly send me our contact number as soon as possible. by nagarajan. [protected]
                    dear sir, I am narendra bajaj BE holder my father is freedom fighter I have got news that indane gas wants to open third dealership in Damoh madhyapradesh in F/F catagory .Sir Iam intrestted for this dealership at Damoh or district Damoh please send inquary & other quarries. Thankyou sir ii
                    Dear sir

                    i want to dealership of indane gas in bihar ara dist. what i can doing .kindly send me our contact no as soon as possible .by jitendra singh.[protected], [protected],
                    dear sir,
                    I am RAKESH SHUKLA MSC maths holder my father is EX ARMY SERVICE MAN .I have got news that indane gas wants to open a dealership in BAKEWAR, TAHSIL-BHARTHANA, DISTRICT- ETAWAH (U.P )-206124 in EX ARMY SERVICE MAN catagory /general catagory .Sir Iam intrestted for this dealership at BAKEWAR, TAHSIL/taluka -BHARTHANA, DISTRICT- ETAWAH (U.P )-206124 please send inquary & other quarries details. Thankyou sir .RAKESH SHUKLA [protected].
                    Dear Sir,

                    I am Ram Chandra Thakur. I have got news that indane gas wants to open a dealership in Hayaghat, , DISTRICT- Darbhanga, Bihar. Sir I am intrestted for this dealership at Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Ram chandra Thakur
                    Mob:[protected]
                    Dear Sir,

                    I am Tapeshwar Thakur. I have got news that indane gas wants to open a dealership in DISTRICT- Darbhanga, Bihar. Sir I am intrestted for this dealership at Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Tapeshwar Thakur
                    Mob:[protected]
                    Dear Sir,

                    I have got news that indane gas wants to open a dealership in DISTRICT- Darbhanga, Bihar.
                    Sir I am intrestted for this dealership at Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Kiran Thakur
                    Mob:[protected]
                    Dear Sir,

                    I have got news that indane gas wants to open a dealership in DISTRICT- Darbhanga, Bihar.
                    Sir I am intrestted for this dealership at Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Madhav Thakur
                    Mob:[protected]
                    Dear Sir,

                    I am Ganesh prasad Thakur. I have got news that indane gas wants to open a dealership inBahadurpur, DISTRICT- Darbhanga, Bihar. Sir I am intrestted for this dealership atBahadurpur Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Ganesh prasad Thakur
                    Mob:[protected]
                    Dear Sir,

                    I am Bachchan Sharma. I have got news that indane gas wants to open a dealership in Benipur, DISTRICT- Darbhanga, Bihar. Sir I am intrestted for this dealership at Darbhanga, Bihar.

                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Bachchan sharma
                    Mob:[protected]
                    I am Muthukumar From peraiyur(madurai dt) i am intrested to open a delership in peraiyur, madurai district-tamilnadu, please give me the feed back to me.

                    thankyou,

                    v.muthukumar,

                    [protected].
                    Dear sir,
                    I am Dilip Kumar Ex-Indian Navy. I have got news regarding Rajeev Gandhi Gass Dealership in every block .I want to open Dealership in

                    Block - khanpur
                    Distt - Samastipur
                    State - Bihar
                    Pin - 848117
                    Pleas give us deatels of this program & send me (other quarries detail )

                    Thankyou,


                    Dilip kumar

                    Mob : [protected]
                    I want a dealership of indane gas in Shahpur of Bhojpur district [Bihar], kindly tell me to whom and how to contact for the same
                    Akhilesh Pandey
                    contact no [protected]
                    email id [protected]@gmail.com
                    we are your customers residing in Rewa (M.P.). Your dealer for INDANE GAS, M/s Rewa Gas Agencies is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. Instead every morning they come with their tractors at a predefined location (it keeps changing after some time) and all of your customers in Rewa have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE.


                    consumer no RG 5139
                    my address: ram kripal soni
                    c/o akhand pratap singh
                    padmdhar colony
                    lig-187
                    rewa (m.p.)
                    we are your customers residing in Rewa (M.P.). Your dealer for INDANE GAS, M/s Rewa Gas Agencies is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. Instead every morning they come with their tractors at a predefined location (it keeps changing after some time) and all of your customers in Rewa have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE.


                    consumer no RG 5139
                    my address: ram kripal soni
                    c/o akhand pratap singh
                    LIG-187
                    Padmdhar Colony

                    REWA (M.P.)
                    we are your customers residing in Rewa (M.P.). Your dealer for INDANE GAS, M/s Rewa Gas Agencies is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. Instead every morning they come with their tractors at a predefined location (it keeps changing after some time) and all of your customers in Rewa have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE.


                    Consumer no RG 5139
                    my address:
                    c/o Akhand Pratap Singh
                    LIG-187
                    Padmdhar Colony

                    REWA (M.P.)
                    IN banda u.p. here are also lots of problem in gettting gas.
                    Dear sir,

                    Before 30 Days, I Had Booked A cyllender with nandi gas distributors in Delhi-95 my consumer. no is 20535 and today is 30 janruary the same is not delivered to me.
                    when I want to the agency enquiry about it, the staff had used up (flightly) language against with I request you please.My contact no is- [protected], [protected].

                    Distributers= ADDRESS-193-A, D.D.A. LIG Flats, Jhilmi Colony.

                    "Please Give me Justice Officers"
                    dear sir,
                    this is o.k. to refil booking by net.but how to know booking is confirmed or not.and when it delivered. no time showing. who takes the action & when?
                    sir, I want to dealership of Indanegas in faridabad haryana.what should I do?

                    Thank's
                    Abid shefi
                    Mob:-[protected]
                    Unwillingness of INDANE GAS dealer to discharge is duties
                    Dear Sir,

                    we are your customers residing in Dabwali (Haryana).Your dealer for INDANE GAS, M/s Dabwali Gas Ageny is unable to discharge its duties. Even though we are paying extra money for home delivery they are not sending it at home. All of your customers in Dabwali have to stand in ques (usually about 300- 500 mtrs long) to get the cylinder. I really feel frustrated why I choose INDANE. No one from your company is taking any action against M/s Dabwali Gas Agency. Its a perfect case to dissolve their dealership. But I think people from INDIAN OIL CORPORATION are corrupt and ignoring their misconduct. PLEASE HELP THE PEOPLE OF DABWALI
                    Thanking you,
                    Kewal Krishan Garg
                    S/O Sh. Sohan Lal
                    House No 59, Ward No. 3,
                    Opp. Nanak Chand Advocate House,
                    Mandi Dabwali, Dirst. Sirsa (Haryana)
                    Mobile No. [protected]
                    Conection No. 4186
                    Dear Sir,

                    I want to dealership of indane gas in Didwana dist.Nagour (Rajasthan) Plz tell me what is prosses of dealership of indane gas my contect number is [protected]. [protected]
                    I want to take a dealership of indane gas in Patna, Bihar], kindly tell me to whom and how to contact for the same.
                    Vishal Kumar
                    contact no [protected]
                    email id :- [protected]@gmail.com
                    sir,
                    I have got news that indane gas wants to open a dealership in DISTRICT- Madhubani, Bihar.
                    Sir I am intrestted for this dealership at usrahi / Deodha dist- madhubani (bihar)
                    Please Give us deatils of this programee & send me.
                    ( other quarries details).

                    Thankyou .

                    Navin Mishra
                    Mob:[protected]
                    [protected]@gmail.com

                    Indane — delay gas supply

                    sir my self MD RAFIK MOLLA.my consumer no 12504.I booked a gas on 22/3/15 but still now I don't receive a cylinder. and we facing the same problem from last 2years. so please sir give a look my issue. thanks

                    NOT LINK MY ACCOUNT TO subsidy

                    Dear Sir, MY LPG no[protected] i already add my account to bank but still not added please add my LPG to my bank account no i

                    got sms but gas cylinder not delivered

                    see complaint no. 2004680 dated 21.03.2015 of consumer no. D-11040 AGAINST Distributor code 155065

                    NO PROPER RESPOSE

                    DISTUBUTOR NAME SABARAI AGENCIES ANY TIME DONT TAKE PHONE TAKE IT PHONE NO PROPER RESPONSE CUTOMER SERVICE VERY BAD MY CONSUMER NO.19270 MY PHONE NO:[protected]
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                      S
                      Sam Eapen
                      from New Delhi, Delhi
                      Dec 9, 2008
                      Resolved
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                      Resolved

                      Sir
                      I have transfered my gas connection to the near by agency SunderShyam Enterprises A -1/B 20, DDa Market Janakpuri New Delhi 110058 and they are not issuing the pass book for me.
                      In the enquiry the reply is that they can issue the cylinder without pass book. Is that autorized issue.
                      I hope we will get the solutions immedialtly from you .
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear sir/madam,

                      For i applied for single cylender. After i asked for new cylender. they are going to charge 1800/- The agency is Balaji gas Agency, Prakashnagar, Hyderabad. I requiest you please look in to this

                      Thanks & Regards
                      SHAIK ALI
                      [protected]
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                        B
                        b.johnson
                        from Bengaluru, Karnataka
                        Dec 9, 2008
                        Resolved
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                        From
                        B.Johnson
                        No#35, Nethaji Nagar,
                        Kovaipudur
                        Coimbatore-641042
                        To
                        The General Manager-
                        Indane Gas
                        India

                        Subject ; Due to delay supplying-Reg
                        Cosumer No # 5905
                        Distrubutor Code NO # 133022
                        SV No ; 75034 Dt ; 18.6.98
                        PR no # pentex / A / 390712

                        Dear Sir,
                        As per the reference the above address, we are not able to get the cylinder in time, we booked in time but we coul not get it, every month they have supllied 35 to 40 days for example, lsat month we received gas cyyinder[protected] then the booking date last month 18.11.2008 they said we could suplly cylinder with in the month at any time, But sofar we are not getting cylinder,
                        Our Familiy member are very very suffered regrding delay supllying, Without gas we troubled a lot So Kindly inform them and take proper action in this regards.
                        For youir information still we are not getting cylinder, we do not know they have illegally supply forv other customer. pls veryify and take proper action, we did sofar in proper time booking and Supllying cylinder in not proper time, We tried somany time in the office but there not proper respomse in the office

                        Pls take proper action this regards

                        Thanking you

                        Yours Sincerly
                        B.Johnson
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          M
                          manohar lal
                          from Almora, Uttarakhand
                          Dec 9, 2008
                          Resolved
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                          Resolved

                          i am resident of bilara and registered with bilara gas service cod.no.[protected] of indane gas for my domestic gas requirement i am facing lot of probleme in gatting gas cylinders booking etc.moreover the behaviour of the statf is so sude that you do not fell live taklking to tham on dil is very hard to gat the numbers also.
                          sccondly it has been told to us that booking can be initiated after 21 days and it takes another 2 weeak to gat the cylinders makintg it at last 5 weeak my family member is forcing us to buy gas on premium.
                          request you to kindlly look in to the matter to avoid black markiting and serve the consumers properly i am confident that a reputed concern like that of yours can ill afford to lose your reputation and shall get the needful done at the earliest.
                          thaking you
                          manhor lal (con.no.-7155)
                          mob. [protected]
                          narendra kumar jangid (con.no.-11110, 11111)
                          mob. [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Indane Gas Cylinder — delay in delivery & black marketing the cylinder

                          i am a customer of indiane gas at Raigarh (c.g) the dealer makeing delay in delivery my cylinder &makeing black market we can get a cylinder at Rs 600/- at night also my consumer no is 133354. deler name is RAIGARH GAS AGENCY:Raigarh (c.g)

                          Indane Gas — black marketing and long delayed delivery

                          To,
                          Directorate of Indane gas

                          Complaint against: PARADISE ENTERPRISE Sherafghan, Baradari,Chandni Chowk, Delhi-6

                          Sub: Black Marketing and long time delayed LPG gas deliver.

                          I hope if you are responsible then you will take action against this agency because every customer is in problem to delayed gas delivery and black marketing also very long time but there is no change after many complaints. I request you if you have power to cancel the licence of this agency please, we can not tolerate this.
                          I hope, you will take action.
                          Thanking you
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                            M
                            Meenakshi Vijay
                            from Chennai, Tamil Nadu
                            Dec 9, 2008
                            Resolved
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                            Resolved

                            We are regularly having problems with Distributor (Prathana Gas Agency - ID Code 1068) for providing delayed refills. Even after having two cylinders we have to resort to borrowing from neighbours. Today, they have even refused to book our order, stating that we have to book it only after 15th of this month because the last refill was supplied on 26th of November. You will appreciate that even in the last month we have booked on 6th November 2008 (Order no. 2446). They have billed it on 14/ 11 / 2008 and given delivery on 26th November, 2008. When IOCL is not having any supply problems, why we are being punished.
                            Meenakshi Vijay
                            165, 4th Main Road,
                            Sadasivam Nagar,
                            Madipakkam,
                            Chennai - 600091.
                            Phone : 22584561.
                            P.S. If you require we can furnish last month's bill no. 5409 dt. 14.11.2008
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            SIR, MY CUST.MO.5816 AGENCY BANARAS GAS AGENCY DDA MARKET MATA SUNDRI ROAD DELHI-2 PH.NO.[protected] &[protected] MY BOOKING GAS REF NO.6181628 DATED 02.02.2012 BUT CILENDER NOT DELIVERED TILL DATE 15.02.2012 AND AUTOMATIC INQUARIES NO.[protected] TOLD US YOUR CILENDER DELIVERED DATE 09.02.2012. I AM TENTIONED BY AGENCY FOR NOT DELIVERED CILENDER DATED 15.02.12 AND AGENCY TELE. NO RESPONSE ANY TIME AGIAN & AGIAN, TOLE FREE NO. [protected] NO RESPONE AND INDAIN GAS CANNAUGHT PALACE NO.[protected] NO RESPONSE . PLS ACTION IMMEDIATALY
                            VED PRAKASH
                            4059 NAYA BAZAR DELHI-6
                            CUST.NO.5816
                            PH.NO.[protected]
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                              N
                              nazzirahmed
                              from Bengaluru, Karnataka
                              Dec 8, 2008
                              Resolved
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                              Resolved

                              Dear Sir/Madam,

                              I am very much happy to bring this complaint to your good-self.
                              I am writing this from The Union Territory of Pondicherry.

                              All your agents lend their services to their best. But unluckily there is a black sheep also among them.

                              Yes there is one Agent namely "Rajiv Ghandhi". Who knows all kinds of cheating and mal pratices. If we book for gas, we receive it only after 2 months, some times nothing at all.

                              Please, make necessary direct and indirect examination at their services. And help us to get the light of justice.

                              Thanks and Regards,


                              Nazir Ahmed
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              very bad service by indane gas
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                                P
                                Poornima Mahagaonkar
                                from Chennai, Tamil Nadu
                                Dec 8, 2008
                                Resolved
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                                Hi,
                                My customer ID is 42391. My connection with Vishwansth Gas Agency, BSK III Stage, Bangalore since 2006 and I recently got married and have taken transfer to Mysore. I now need sencond cylinder and when checked with Bangalore agency, person has to say that "Govt hasnt given order to issue 2nd cylinder yet". I dont know how far is that genuine as I heard irrespective of all these statements some still manage to get the 2nd one. If that happens with a normal procedure or with bribe I have no clue. Can you please look at this issue and help me in getting 2nd one as I'm a working lady with family now and its difficult for us to survive with just one.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Hi Poornima,
                                I am also facing the same problem with the same agency. I applied for the same in april 2006 and still i am getting the same answer. Please tell me also when u get the second cylinder and pelase also update that how can I get it.
                                I am Sisir Pal, my consumer no. is 27874, i was applied for double cylinder on August '08. Till now (10/05/2009), i am not getting the same.
                                Dear Sir,

                                I have applied for 2nd cylinder before three years ago. My Agency in BTM layout. They are telling Govt. has stop to issued for 2nd cylinder. And they also inform me to take anather connection. My question is if Govt has stop for 2nd cylinder then why they are going to issue for new connection?
                                R.Dutta,
                                Bangalore

                                Indane cylinder — Not giving 2nd cylender

                                I have taken a connection of Indane after deposting the amount of Rs. 4140/- from Kurukshetra gas Enterprizes Railway Road KKr. on dated 24/08/09 .Now I have submit an application for taking the 2nd Cylender from this Entp. on dated 30/11/09 but Manager of Entp. refused to giving another cylender. Is I paisd justify prise? How much time take in giving the second cylender.
                                Sir,
                                I am Mahendra Pratap from H-43, SEC-12, Pratap Vihar Ghaziabad. I am a custmer of Indane Gas with CAPTAIN GAS AGENCY, PRATAP VIHAR GHAZIABAD since 2004 My conn. No. C-14963 since connection I have only ONE cylender
                                I book my second cylender (DBC) August-2009 but Agency had not give the second cylender till date[protected].
                                I am from Chennai.May i know what is procedure to get second cylinder ?? The cylinder is in my husband name but he went abroad . What is the process to get cylinder by myself as he cant come now.
                                Gas agency people is not at all responsible
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                                  D
                                  Dipak Kumar Sahoo
                                  from Roorkee, Uttarakhand
                                  Dec 7, 2008
                                  Resolved
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                                  Dear Sir,
                                  Ref: SV No. 2205102
                                  Consumer No. R 31487
                                  I have a 'Double Cylinder Connection' of Indane presently under ROORKEE GAS AGENCY (Agency Code:[protected], Roorkee, Haridwar district. Of late, the agency refuses to book a gas saying there has to be a gap of at least 21 days between the last delivery and this booking. The agency under various pretext delivers the gas late whereby my next booking date is getting extended. Initially, I could manage. But now-a-days, I am facing serious problem because at least one cylinder is empty all the time and the next gas is served almost after the one in use is exhausted. I want to know if there is any such damn rule that 21 days gap has to be there between delivery(which is under the agency's control) and the next booking. It looks irrational and created by the agency for selling gas in black market. I am also contemplating action through the District Collector of Haridwar.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  The authority must take action against such Distributors to prevail faith on them
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                                    G
                                    gulshan kumar
                                    from New Delhi, Delhi
                                    Dec 6, 2008
                                    Resolved
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                                    I am resident of c-308 sarita vihar.this is second time i was provided a lpg cylinder which is 5kg lesser than its ideal weight .I complaint the same twice to k-2 gas agency freinds colony but they are not responding to that.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indane/LPG — Cylinder underweight

                                    The connection no 18822 belongs to my father at, A-578 double story kalkaji . The dristributer name is SAHEJ ENTERPRISES . Tel No-011/ 26213493, 011/26448540, always sent underwegiht cylinder, repeted complaints were made to the dristibuter but no action has been taken till date pls do the need full from your end eagerly wating for your reply
                                    Regards
                                    Tarun
                                    Consumer No 18822 of IOC
                                    At SAHEJ ENTERPRISES Govind puri
                                    New Delhi
                                    even, i m also facing d same problem. today the delivery boy was issueing me a sealed cylinder without even weighing it...he said that, the gas-agency has not provided them a measuring-instrument.
                                    when i measured d cylinder(on local grocery shop)...it just measured only 26 kgs. he weighted one other cylinder too...bt it also weighed only 27 kgs. he argued with me and asked me to purchase that under-weight cylinder.

                                    pls pay attention to this complain...
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                                      J
                                      jitendramohansingh
                                      from Mumbai, Maharashtra
                                      Dec 6, 2008
                                      Resolved
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                                      Resolved

                                      I want to bring into your kind consideration the habbit of non delivery of gas by Raj Gas Agency, Shastri Nagar, Ghaziabad despite repeated requests number of times, they have paid no attention to supply the filled cylender, i have made request for gas on 29/11/2008 but till date they have not been
                                      able to deliver the goods. I called several times but no response from agency. I hope that this
                                      complaint will pave in way for many others who face this difficulty and i hope that this complaint will be forwarded to the indane gas as well as the Rajgas Gas gas agency, Shastri Nagar, Ghaziabad so that consumer dosent suffer. Gas agency is selling the cylinder in balck of Rs.600 per cylinder.
                                      Jitendra
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I AMEERUDDIN S/O ZAMEERUDDIN R/O 1563 SARAI KHALIL SADAR BAZAR DELHI 110006 CONSUMER NO:13918 VERY DEPRESSED DUE TO DELAY OF LPG CYLINDER ALWAYS JUST BECAUSE OF THESE CYLINDERS FOR DOMESTIC PURPOSE ARE SOLD OUT TO
                                      SWEET SHOP OWNERS, DHABAWALLA, TEA SHOP OWNERS AND MILK SHOP OWNERS FOR COMMERCIAL USE AT THE PRICE OF RUPEE 800 TO 900/CYLINDER AND THE PERSONS WHO ARE INVOLVED, MR.RAM LAGAN AND HIS COLLEAGUES.WELL NOTE OF RUPEE HUNDRED IS GIVEN TO THAT PERSON WHO IS SITTING IN ATUL ENTERPRISES"S OFFICE.
                                      WE THE PEOPLE DO NOT GET LPG CYLINDERS ON TIME.
                                      SO I REQUEST YOU TO LOOK INTO THIS MATTER AND TAKE ACTION AGAINST THEM.
                                      THANK YOU
                                      WITH BEST REGARDS


                                      AMEERUDDIN
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                                        S
                                        Sachid Deshmukh
                                        from Hyderabad, Telangana
                                        Dec 6, 2008
                                        Resolved
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                                        Resolved

                                        Applicant
                                        Sachid Deshmukh,
                                        Tulip Block, Bhanu Township,
                                        Miyapur, Hyderabad - 500049
                                        Ph - 91-[protected]/[protected]

                                        Complaint against distributor
                                        Sri Saila Gas Service,
                                        Southern Region, AK0108 SES
                                        Shop No 15, Block No 3,
                                        Kalyani's RBR Complex,
                                        Miyapur, Hyderabad - 500049
                                        Ph No[protected]/[protected]

                                        Respected Sir/Madam

                                        I am an existing customer of Sri Saila gas service avialing Indane gas. Customer No - 26169/A. When I got a new connection on 08-March-08 they provided me one Gas Cylinder and a regulator. I wanted to apply for the second gas cylinder on the same connection. When I went to the distributors shop requesting for the same, he just written down my name and the customer number in the note book. Further he told me to wait for a letter from Indane upon which he will issue me a second Cylinder. When I asked about the estimated time such letter takes then he rudely replyed me satying we are not issueing second cylinder on the existing connection from year 2006. He told me that he has written down my request and now I have to wait for the indefinite time till then time I will receive the letter. Shouldn't I been given some receipt for the request I have submitted for the second gas cylinder. Is noting down in the notebook suffice the process of application. I don't have any proof for my pending application with the distributor. I just have to rely on his words. Is it a normal process in such request.

                                        Please let me know what is the right way to proceed in this case and how much time it takes to get me a second gas cylinder on a existing connection. Also I would like to know that the cliam made by distributor of not distributing second gas cylinder on a existing connection from 2006 is true or false.

                                        Please help me to resolve this issue.

                                        Best Regards,
                                        Sachid
                                        Aug 14, 2020
                                        Complaint marked as Resolved 

                                        Indane Gas — Not yet issued Second Cylinder Connection

                                        HI,

                                        I have taken Indian Gas connection in 2001.And I have applieed for second cylinder in 20007 in bangalore.But till now I haven't got the second connection.Even I am not getting proper responce from the company.Plase let me know whoom I have to contact for correct information when I will get the connection
                                        I have applieed for second cylinder in 2008 Dec in Delhi(priya gas services, Defence colony).But till now I haven't got the second connection.Even I am not getting proper responce from the company.
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