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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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M
manohar lal
from Almora, Uttarakhand
Dec 9, 2008
Resolved
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i am resident of bilara and registered with bilara gas service cod.no.[protected] of indane gas for my domestic gas requirement i am facing lot of probleme in gatting gas cylinders booking etc.moreover the behaviour of the statf is so sude that you do not fell live taklking to tham on dil is very hard to gat the numbers also.
sccondly it has been told to us that booking can be initiated after 21 days and it takes another 2 weeak to gat the cylinders makintg it at last 5 weeak my family member is forcing us to buy gas on premium.
request you to kindlly look in to the matter to avoid black markiting and serve the consumers properly i am confident that a reputed concern like that of yours can ill afford to lose your reputation and shall get the needful done at the earliest.
thaking you
manhor lal (con.no.-7155)
mob. [protected]
narendra kumar jangid (con.no.-11110, 11111)
mob. [protected]
Aug 14, 2020
Complaint marked as Resolved 

Indane Gas Cylinder — delay in delivery & black marketing the cylinder

i am a customer of indiane gas at Raigarh (c.g) the dealer makeing delay in delivery my cylinder &makeing black market we can get a cylinder at Rs 600/- at night also my consumer no is 133354. deler name is RAIGARH GAS AGENCY:Raigarh (c.g)

Indane Gas — black marketing and long delayed delivery

To,
Directorate of Indane gas

Complaint against: PARADISE ENTERPRISE Sherafghan, Baradari,Chandni Chowk, Delhi-6

Sub: Black Marketing and long time delayed LPG gas deliver.

I hope if you are responsible then you will take action against this agency because every customer is in problem to delayed gas delivery and black marketing also very long time but there is no change after many complaints. I request you if you have power to cancel the licence of this agency please, we can not tolerate this.
I hope, you will take action.
Thanking you
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    M
    Meenakshi Vijay
    from Chennai, Tamil Nadu
    Dec 9, 2008
    Resolved
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    We are regularly having problems with Distributor (Prathana Gas Agency - ID Code 1068) for providing delayed refills. Even after having two cylinders we have to resort to borrowing from neighbours. Today, they have even refused to book our order, stating that we have to book it only after 15th of this month because the last refill was supplied on 26th of November. You will appreciate that even in the last month we have booked on 6th November 2008 (Order no. 2446). They have billed it on 14/ 11 / 2008 and given delivery on 26th November, 2008. When IOCL is not having any supply problems, why we are being punished.
    Meenakshi Vijay
    165, 4th Main Road,
    Sadasivam Nagar,
    Madipakkam,
    Chennai - 600091.
    Phone : 22584561.
    P.S. If you require we can furnish last month's bill no. 5409 dt. 14.11.2008
    Aug 14, 2020
    Complaint marked as Resolved 
    SIR, MY CUST.MO.5816 AGENCY BANARAS GAS AGENCY DDA MARKET MATA SUNDRI ROAD DELHI-2 PH.NO.[protected] &[protected] MY BOOKING GAS REF NO.6181628 DATED 02.02.2012 BUT CILENDER NOT DELIVERED TILL DATE 15.02.2012 AND AUTOMATIC INQUARIES NO.[protected] TOLD US YOUR CILENDER DELIVERED DATE 09.02.2012. I AM TENTIONED BY AGENCY FOR NOT DELIVERED CILENDER DATED 15.02.12 AND AGENCY TELE. NO RESPONSE ANY TIME AGIAN & AGIAN, TOLE FREE NO. [protected] NO RESPONE AND INDAIN GAS CANNAUGHT PALACE NO.[protected] NO RESPONSE . PLS ACTION IMMEDIATALY
    VED PRAKASH
    4059 NAYA BAZAR DELHI-6
    CUST.NO.5816
    PH.NO.[protected]
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      N
      nazzirahmed
      from Bengaluru, Karnataka
      Dec 8, 2008
      Resolved
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      Dear Sir/Madam,

      I am very much happy to bring this complaint to your good-self.
      I am writing this from The Union Territory of Pondicherry.

      All your agents lend their services to their best. But unluckily there is a black sheep also among them.

      Yes there is one Agent namely "Rajiv Ghandhi". Who knows all kinds of cheating and mal pratices. If we book for gas, we receive it only after 2 months, some times nothing at all.

      Please, make necessary direct and indirect examination at their services. And help us to get the light of justice.

      Thanks and Regards,


      Nazir Ahmed
      Aug 13, 2020
      Complaint marked as Resolved 
      very bad service by indane gas
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        P
        Poornima Mahagaonkar
        from Chennai, Tamil Nadu
        Dec 8, 2008
        Resolved
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        Hi,
        My customer ID is 42391. My connection with Vishwansth Gas Agency, BSK III Stage, Bangalore since 2006 and I recently got married and have taken transfer to Mysore. I now need sencond cylinder and when checked with Bangalore agency, person has to say that "Govt hasnt given order to issue 2nd cylinder yet". I dont know how far is that genuine as I heard irrespective of all these statements some still manage to get the 2nd one. If that happens with a normal procedure or with bribe I have no clue. Can you please look at this issue and help me in getting 2nd one as I'm a working lady with family now and its difficult for us to survive with just one.
        Aug 14, 2020
        Complaint marked as Resolved 
        Hi Poornima,
        I am also facing the same problem with the same agency. I applied for the same in april 2006 and still i am getting the same answer. Please tell me also when u get the second cylinder and pelase also update that how can I get it.
        I am Sisir Pal, my consumer no. is 27874, i was applied for double cylinder on August '08. Till now (10/05/2009), i am not getting the same.
        Dear Sir,

        I have applied for 2nd cylinder before three years ago. My Agency in BTM layout. They are telling Govt. has stop to issued for 2nd cylinder. And they also inform me to take anather connection. My question is if Govt has stop for 2nd cylinder then why they are going to issue for new connection?
        R.Dutta,
        Bangalore

        Indane cylinder — Not giving 2nd cylender

        I have taken a connection of Indane after deposting the amount of Rs. 4140/- from Kurukshetra gas Enterprizes Railway Road KKr. on dated 24/08/09 .Now I have submit an application for taking the 2nd Cylender from this Entp. on dated 30/11/09 but Manager of Entp. refused to giving another cylender. Is I paisd justify prise? How much time take in giving the second cylender.
        Sir,
        I am Mahendra Pratap from H-43, SEC-12, Pratap Vihar Ghaziabad. I am a custmer of Indane Gas with CAPTAIN GAS AGENCY, PRATAP VIHAR GHAZIABAD since 2004 My conn. No. C-14963 since connection I have only ONE cylender
        I book my second cylender (DBC) August-2009 but Agency had not give the second cylender till date[protected].
        I am from Chennai.May i know what is procedure to get second cylinder ?? The cylinder is in my husband name but he went abroad . What is the process to get cylinder by myself as he cant come now.
        Gas agency people is not at all responsible
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          D
          Dipak Kumar Sahoo
          from Roorkee, Uttarakhand
          Dec 7, 2008
          Resolved
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          Dear Sir,
          Ref: SV No. 2205102
          Consumer No. R 31487
          I have a 'Double Cylinder Connection' of Indane presently under ROORKEE GAS AGENCY (Agency Code:[protected], Roorkee, Haridwar district. Of late, the agency refuses to book a gas saying there has to be a gap of at least 21 days between the last delivery and this booking. The agency under various pretext delivers the gas late whereby my next booking date is getting extended. Initially, I could manage. But now-a-days, I am facing serious problem because at least one cylinder is empty all the time and the next gas is served almost after the one in use is exhausted. I want to know if there is any such damn rule that 21 days gap has to be there between delivery(which is under the agency's control) and the next booking. It looks irrational and created by the agency for selling gas in black market. I am also contemplating action through the District Collector of Haridwar.
          Aug 14, 2020
          Complaint marked as Resolved 
          The authority must take action against such Distributors to prevail faith on them
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            G
            gulshan kumar
            from New Delhi, Delhi
            Dec 6, 2008
            Resolved
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            Resolved

            I am resident of c-308 sarita vihar.this is second time i was provided a lpg cylinder which is 5kg lesser than its ideal weight .I complaint the same twice to k-2 gas agency freinds colony but they are not responding to that.
            Aug 14, 2020
            Complaint marked as Resolved 

            Indane/LPG — Cylinder underweight

            The connection no 18822 belongs to my father at, A-578 double story kalkaji . The dristributer name is SAHEJ ENTERPRISES . Tel No-011/ 26213493, 011/26448540, always sent underwegiht cylinder, repeted complaints were made to the dristibuter but no action has been taken till date pls do the need full from your end eagerly wating for your reply
            Regards
            Tarun
            Consumer No 18822 of IOC
            At SAHEJ ENTERPRISES Govind puri
            New Delhi
            even, i m also facing d same problem. today the delivery boy was issueing me a sealed cylinder without even weighing it...he said that, the gas-agency has not provided them a measuring-instrument.
            when i measured d cylinder(on local grocery shop)...it just measured only 26 kgs. he weighted one other cylinder too...bt it also weighed only 27 kgs. he argued with me and asked me to purchase that under-weight cylinder.

            pls pay attention to this complain...
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              J
              jitendramohansingh
              from Mumbai, Maharashtra
              Dec 6, 2008
              Resolved
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              I want to bring into your kind consideration the habbit of non delivery of gas by Raj Gas Agency, Shastri Nagar, Ghaziabad despite repeated requests number of times, they have paid no attention to supply the filled cylender, i have made request for gas on 29/11/2008 but till date they have not been
              able to deliver the goods. I called several times but no response from agency. I hope that this
              complaint will pave in way for many others who face this difficulty and i hope that this complaint will be forwarded to the indane gas as well as the Rajgas Gas gas agency, Shastri Nagar, Ghaziabad so that consumer dosent suffer. Gas agency is selling the cylinder in balck of Rs.600 per cylinder.
              Jitendra
              Aug 13, 2020
              Complaint marked as Resolved 
              I AMEERUDDIN S/O ZAMEERUDDIN R/O 1563 SARAI KHALIL SADAR BAZAR DELHI 110006 CONSUMER NO:13918 VERY DEPRESSED DUE TO DELAY OF LPG CYLINDER ALWAYS JUST BECAUSE OF THESE CYLINDERS FOR DOMESTIC PURPOSE ARE SOLD OUT TO
              SWEET SHOP OWNERS, DHABAWALLA, TEA SHOP OWNERS AND MILK SHOP OWNERS FOR COMMERCIAL USE AT THE PRICE OF RUPEE 800 TO 900/CYLINDER AND THE PERSONS WHO ARE INVOLVED, MR.RAM LAGAN AND HIS COLLEAGUES.WELL NOTE OF RUPEE HUNDRED IS GIVEN TO THAT PERSON WHO IS SITTING IN ATUL ENTERPRISES"S OFFICE.
              WE THE PEOPLE DO NOT GET LPG CYLINDERS ON TIME.
              SO I REQUEST YOU TO LOOK INTO THIS MATTER AND TAKE ACTION AGAINST THEM.
              THANK YOU
              WITH BEST REGARDS


              AMEERUDDIN
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                S
                Sachid Deshmukh
                from Hyderabad, Telangana
                Dec 6, 2008
                Resolved
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                Resolved

                Applicant
                Sachid Deshmukh,
                Tulip Block, Bhanu Township,
                Miyapur, Hyderabad - 500049
                Ph - 91-[protected]/[protected]

                Complaint against distributor
                Sri Saila Gas Service,
                Southern Region, AK0108 SES
                Shop No 15, Block No 3,
                Kalyani's RBR Complex,
                Miyapur, Hyderabad - 500049
                Ph No[protected]/[protected]

                Respected Sir/Madam

                I am an existing customer of Sri Saila gas service avialing Indane gas. Customer No - 26169/A. When I got a new connection on 08-March-08 they provided me one Gas Cylinder and a regulator. I wanted to apply for the second gas cylinder on the same connection. When I went to the distributors shop requesting for the same, he just written down my name and the customer number in the note book. Further he told me to wait for a letter from Indane upon which he will issue me a second Cylinder. When I asked about the estimated time such letter takes then he rudely replyed me satying we are not issueing second cylinder on the existing connection from year 2006. He told me that he has written down my request and now I have to wait for the indefinite time till then time I will receive the letter. Shouldn't I been given some receipt for the request I have submitted for the second gas cylinder. Is noting down in the notebook suffice the process of application. I don't have any proof for my pending application with the distributor. I just have to rely on his words. Is it a normal process in such request.

                Please let me know what is the right way to proceed in this case and how much time it takes to get me a second gas cylinder on a existing connection. Also I would like to know that the cliam made by distributor of not distributing second gas cylinder on a existing connection from 2006 is true or false.

                Please help me to resolve this issue.

                Best Regards,
                Sachid
                Aug 14, 2020
                Complaint marked as Resolved 

                Indane Gas — Not yet issued Second Cylinder Connection

                HI,

                I have taken Indian Gas connection in 2001.And I have applieed for second cylinder in 20007 in bangalore.But till now I haven't got the second connection.Even I am not getting proper responce from the company.Plase let me know whoom I have to contact for correct information when I will get the connection
                I have applieed for second cylinder in 2008 Dec in Delhi(priya gas services, Defence colony).But till now I haven't got the second connection.Even I am not getting proper responce from the company.
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                  A
                  Anurag Singh
                  from Delhi, Delhi
                  Dec 6, 2008
                  Resolved
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                  Sir
                  I lived in Indirapuram, Ghaziabad and the domestic gas consumer of INDANE GAS service comes under the service area of M/s YADU GAS AGENCY, D-33, Site-4, Sahibabad, Ghaziabad. As on 21 Nov 2008 I had booked the gas cylinder through the phone call for my connection no. 12849. But there was no delivery taken place upto 5 Dec 2008. After 15 days I called again for the delivery, The concern madam at Yadu gas agency said that we will deliver the gas next day. On next day (6 Dec 2008) the delivery man comes at my home to deliver gas with unofficial handwritten slip.I asked him for geniune one but they denied and blamed the agency official that they did not provide him printed slip. Then I went to Office of Yadu gas agency located in shahibabad. And talked to manager of gas agency for this incidence and asked for the record of previous booking as on 21 Nov 2008. After Obtaining the slip from record store I found that the gas booked on 21 Nov 2008 has been delivered to someone else on 25 Nov 2008 with fake receiver/consumer signature.I mean my connection is given to someone which is Unfair practice of Black marketing done by INDANE GAS under YADU GAS AGENCY. After that to nullify their error, they sort out my case they booked the gas in previous date 5 Dec 2008.

                  Anurag Singh
                  s/o Ashwini kr. Singh
                  34-B, Gyan Khand-4,
                  Indirapuarm, Ghaziabad.
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    S
                    SANJAY KUMAR
                    from Chennai, Tamil Nadu
                    Dec 6, 2008
                    Resolved
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                    Resolved

                    Dear Sir/Madam,

                    I Sanjay Kumar Address: 130/22, Raj Nagar, Gali No.01, Gurgaon Resident.
                    I am using the Indane Gas Cylinder Single.My Connection No. is 36623.


                    I have booked the cylinder for delivery on dtd. 26th September, 2008 & Booking No.is 126240.

                    Till date I didn't get the delivery from RAGHU GAS SERVICE, KHANDSA ROAD, GURGAON.

                    Before said above booking, previous delivery had made after 02 months before booking date.

                    I am totaly disturbed & my routine life also.

                    RAGHU GAS SERVICE supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop.

                    Kindly do the needuful asap.

                    Thanks & Regards,

                    Sanjay Kumar
                    [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    india oil gas — cylinder not recd.

                    Dear Sis,
                    This is to kindly state that that i Gajender kaumr connection no. AE 32240 have buked my cylinder on 29.01.2008 it has been havnt received our buked cylinder yet...we had been regularly contacting and visiting agency office (Amrit Enterprises, shop no. 2, c 4, dda marker, yamuna vihar, delhi) but there was no response....this is just ridiculous.. kindly look into the matter .
                    hope w'll be receiving it to the earliest date possiblee.

                    thanking you
                    yours sincerly.
                    Gajender Kumar
                    H. No. 300, Street No. 8, Phase 9,
                    shiv vihar (near gori shankar madir)
                    karawal nagar delhi 94.

                    indianoil gas cylinder — not booking gas

                    we r resident of a-3/28, sector-3, rohini, delhi-85.phone.no.[protected] consumer no. is zog2871 trying to book our gas cylinder from last 30 days but they dont pick the phone ever. i also booked the gas on indian oil helpline no. i.e.1260 but again the same result. our connection is with tirupati gas service sector-5, rohini, delhi.phone no. are 27042000, 27044000, 27046000. u kindly do something and send us gas cylinder & take some steps against them to maintain u, r goodwill.
                    Dear sir,

                    Consumer No: 8108

                    We regret to inform you that, our Indane gas dealer is "Kunnamangalam gas" situated at Kunnamangalam, Calicut City, Kerala. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 15 days, after taken the delivery.

                    Now we taken the refilled cylinder on 27th December 2008 and we are compell to book the cylinder only on Jan 14th 2009 ( the reason which is mentioned above). For the last two month my son is not well and he need hot water and the gas consumption is high.
                    So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect.

                    Thanking you

                    Yours faithfully

                    Velayudhan
                    Sir,
                    May I submit the following for your kind consideration. I am a customer from chengannur and a proud consumer of indane gas. But now a days i have not received Indane gas due to shortage. I am waiting for a single cylinder for the last 50 days. So please do the need ful to get the cylinder at an early date. My consumer no. is 249 and my gas agency is "Paruvelil Gas Agency, Chengannur".
                    Thanking you,
                    Your's sincerely
                    Gopakumar
                    sir,
                    I regret to inform you that, our Indane gas dealer is "Durgachak gas " situated at HPL Link road, Haldia, Westbengal. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 21 days, after taken the delivery.They deliverd the same after 20days from booking date through different private agent.They changes private agent frequently.After that we collect gas from different agent costing more and facing tremendus harasment.I have double cylinder but now both are empty. Is it your formulated process?why we take gas from different unathorised private agency?I want cylinder only from authorised (company approved) agency.Is it possible to arrange the above ?
                    So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect &make arrangement for home delivery..

                    Thanking you

                    Yours faithfully
                    We regret to inform you that, our Indane gas dealer is "Kunnamangalam gas" situated at Kunnamangalam, Calicut City, Kerala. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 15 days, after taken the delivery.

                    Now we taken the refilled cylinder on 27th December 2008 and we are compell to book the cylinder only on Jan 14th 2009 ( the reason which is mentioned above). For the last two month my son is not well and he need hot water and the gas consumption is high.
                    So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect.

                    Thanking you

                    Yours faithfully
                    Manas Kumar Pati sutahata, haldia, purbamedinipur.
                    sir,
                    I regret to inform you that, our Indane gas dealer is "Durgachak gas " situated at HPL Link road, Haldia, Westbengal. Please note that every time when we got a refilled cylinder, we cannot book the next cylinder on the very same day itself but only after 21 days, after taken the delivery.They deliverd the same after 20days from booking date through different private agent.They changes private agent frequently.After that we collect gas from different agent costing more and facing tremendus harasment.I have double cylinder but now both are empty. Is it your formulated process?why we take gas from different unathorised private agency?I want cylinder only from authorised (company approved) agency.Is it possible to arrange the above ?
                    So please consider my complaint and make necessary action to release the cylinder from the dealer with immediate effect &make arrangement for home delivery..
                    Thanking you
                    Yours faithfully manas kumar pati
                    Dear Sir/Madam,

                    I sunil ahmad S/o Sh H.A.Khan Address: 1117/A Parwatia Colony Near Vidya Sagar High School Nit Faridabad, Haryana.

                    I am using the Bharat Gas Cylinder. Our Connection id No. is 2828 Named H.A.Khan.


                    I have booked the cylinder for delivery on dtd. 02nd Feb, 2010 telephonic from Neelam Gas Agency.

                    Till date I didn't get the delivery from there.

                    I am totaly disturbed & my routine life also.
                    Neelam Gas Agency supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop. we can purchase the cylinder 1, 2 or 3 in black (illegally)

                    Kindly do the needuful asap.

                    Thanks & Regards,

                    Sunil Ahmad
                    [protected]

                    Raghu Gas Service Khandsa Road — Late Delivery for Refill Cylinder 1 month

                    Hi Sir
                    I have been chasing to Raghu Gas Service for my Gas Cylinder Refilling for last one month but there is no response from their side. Every time when we book for refilling the cylinder it generally take 1 ~ 1.5 month to refill after making the calls & visit again and again to their office.

                    Moreover both the telephone number are never work fine,nobody is there to address our call

                    Kindly help me to refill the cylinder ASAP
                    regard
                    Sunil Arora
                    [protected]
                    Dear Sir/Madam,

                    I manish jain 707/10/22 shivji park khandsa road opp.anaj mandi, Gurgaon Resident.
                    I am using the Indane Gas Cylinder Single.My Connection No. is RT3338


                    I have booked the cylinder for delivery on dtd. 07/02/2010 & Booking no.is 4965.

                    Till date I didn't get the delivery from RAGHU GAS SERVICE, KHANDSA ROAD, GURGAON.

                    Before said above booking, previous delivery had made after 02 months before booking date.

                    I am totaly disturbed & my routine life also.

                    RAGHU GAS SERVICE supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop.

                    Kindly do the needuful asap.

                    Thanks & Regards,

                    MANISH JAIN
                    [protected]
                    Dear Sir/Madam,

                    I ajay jain 707/10/22 shivji park khandsa road opp.anaj mandi, Gurgaon Resident.
                    I am using the Indane Gas Cylinder Single.My Connection No. is R33820


                    I have booked the cylinder for delivery on dtd. 07/02/2010 & Booking no.is 4960.

                    Till date I didn't get the delivery from RAGHU GAS SERVICE, KHANDSA ROAD, GURGAON.

                    Before said above booking, previous delivery had made after 02 months before booking date.

                    I am totaly disturbed & my routine life also.

                    RAGHU GAS SERVICE supply of cylinder is very poor & bad & distributor will not entertained the customer if you visited his shop.

                    Kindly do the needuful asap.

                    Thanks & Regards,

                    AJAY JAIN
                    [protected]
                    Sir
                    Main (R.S.Shukla Customer no.4045 Diboliya Indane Gas Service Nadigaon Distt.Jalaun U.P.) indane gas ka customer hoon. mujhe 27 nov 2010 ko cilinder ki delivery milni lekin abhi tak mujhe cilinder nahi mila hai. Diboliya Indane gas ka malik cilinder ko black mein bech deta hai aur kuch kaho to kahta hai ki kya kar loge. Number lagane pe cilinder nahi milta aur agar gas malik 550 Rs do to turant cilinder mil jata hai.
                    Agar gas ki kami hai to kitna bhi paisa diya jaye gas nahin milna chahiye. Ye aadhi gaadi cilinder black kar deta hai aap aakar ke dekh sakte hain. Yahan ye business khoob chal raha hai.
                    Is par action lete hue mujhe sahi time par dilivery dilane ki kripa karein.

                    Thank You
                    29 Jan 2011

                    indian oil gas — booked, but not received

                    sir,
                    i am aleyamma abraham,my consumer no -16166, my gas agency - arjun gas, kozhencherry, kerala. i have booked the cylinder on june 29,2011 in this telephone no.[protected](ivrs).my booking number is 149. today i called my gas agency, the reply was there is no booking done on that date ,so you have to book another and recived the booking number -2069 in today date.what is happening? we were waiting for the gas for last one month.please done the necessary action against this
                    thanking you
                    aleyamma abraham
                    kumbanad,kerala
                    mob.[protected](Mr.sony)
                    Sir
                    I Pauline Kanchana consumer no 32730 booked on 25/11/11, bookingno 336007 and cash memo no 20465 .
                    Till today 5/01/12 I did not receive the cylinder.
                    I understand from the auto booking system that Ranie Enterprises have cleared till 26/11/11.
                    This is the condition.
                    Thank you

                    Indian Oil / Gas Supply — Dealer not delivering gas after booking

                    This is the third Consecutive time that we had booked a gas cylinder with Indian oil and despite getting sms that my gas has been delivered to us we had not received the gas cylinder. our booking no. was 4072.

                    Consumer no. SB11742
                    Dear Sir,

                    Good Morning. My consumser No. is 47231. I was getting an excellent service from South Madras Gas company last year. Now. I booked a cylinder before 2 month with South Madras Gas Agency, RA Puram Chennai before one and half month. Refill is not delivered. Whenever I ask by phone the readymade reply is coming "Load to come". Will be supplied in a day or two. The same reply is coming for 15 days. Can you help me.
                    Kailasam

                    Kunnamangalam Indane gas agency — not delivering refilled gas cylinder

                    Indane LPG consumer No.6281. booking reference No. 242164.dtd.25.10.12. yet I have not received the refilled gas cylinder from Kunnamangalam Indane gas agency.
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                      Ravi Kumar
                      from Bengaluru, Karnataka
                      Dec 5, 2008
                      Resolved
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                      Resolved

                      I am Ravi Kumar took the Indane gas connection (Double cyinder)in ther year 2004 with C.NO. 9834
                      Address
                      M Ravi Kumar
                      Dno 19-292, Laxminarashimhanagar, Vizag 530027
                      I transferred it to hyderabad. At hyderabad I summbitted the Xerox of the transfer papers on 7th Nov 2008 to the Apscsc Ltd since then they are not responding to my call peoperly. when ever I call then they say that call us later or verification is not yet done or they even say that we came jus now call us after
                      2-3hrs. Something or the other reason they say. I dont know why We Indians are so . that connection is mine but still I am struggling since one month to get it back but there is no response from the agency. I am just p[osting my complaint if it works well and good otherwise I can also take some serious steps.
                      Its a kind request to just take care of this issue
                      I dont want to create complication.So I request the Apscsc Ltd to give my connection other wise I will be ready with my ways
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Delayed in Gas connection after transfer.
                      I had taken Indane Gas connection in Ranchi from M/S Devi Gas Agency. In the year 2008 i had been transfered to Delhi and that time i submitted my cylinder & regulator at M/S Devi Gas Agency, Ranchi and taken transfer paper to resume my connection at Laxmi Nagar, New Delhi. I approached to my near Indane Gas agency M/S Subh Laxmi Gas Agency, Laxmi Nagar, New Delhi in October-2008 and that time M/S Subh Laxmi Gas Agency send transfer paper for confirmation to MS Devi Gas Agency, Ranchi through speed post, after that i approached to M/S Devi Gas Agency, Ranchi for confirmation. M/S Devi Gas Agency replied that agency sent their confirmation to M/S Subh Laxmi Gas Agency, Laxmi Nagar, New Delhi. But till the date M/S Subh Laxmi Gas Agency has not accepted that he has received confirmation from M/S Devi Gas Agency, Ranchi. I continue approaching them time to time, but till the date i haven't get connection from Indane.
                      I again request to the concern people to please look in to the matter and resume my connection.Other wise situation will compel me to ask Indane through RTI and move to consumer court. My detail is:-

                      Consumer Name- Sanjay Kumar Jha
                      Consumer No-26989
                      TV No- [protected]
                      Date[protected]
                      Mobile No- [protected]
                      E-mail- [protected]@rediffmail.com

                      Looking early response from your side
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                        Ganesh Konaje
                        from Pune, Maharashtra
                        Dec 5, 2008
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                        Name : Ganesh Konaje
                        Consumer No. : 47906
                        Contact No. : [protected]
                        Cylinder Distributor : J N Enterprises
                        Address of distributor: No 98/6 20th main, BTM first stage, Bangalore, 560029

                        The last cylinder (RR No 772764J) was supplied on 18-Aug-2008 (bill No 16062), today(06-Dec-2008) when an attempt was made to book the cylinder, it was found that the last booking was on 17-Nov-2008.

                        When it was cross checked at the distributors system it was found that the cylinder was supplied on 18-Oct-2008 as well.

                        There were two cylinders distributed on my name to some other customer, can this please be verified.
                        SAMUVELRAJ R NO 43085 SPARK GAS AGENCY BALARANGAPURAM MADURAI THIS AGENCY HAS SUPPLIED 25 DAYS EVERY BOOKING THEY BLAME ONLY LOAD NOT RECEIVED MY MOBILE NO [protected]
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                          SANDEEPKHATRI
                          from Bhopal, Madhya Pradesh
                          Dec 5, 2008
                          Resolved
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                          Resolved

                          Time : 8.30 A.M
                          Date: 06/12/2008
                          Filling Station: Usha Raje AnajMandi Raod Indore
                          Filler: Sunil
                          I asked him to fill petrol for Rs. 50.00
                          He filled for Rs. 49.61
                          Rate of Petrol Rs. 49.12
                          On request to make Rs. 50.00 in digital meter he started arguing and misbehaviour.
                          I was in hurry so I didnt demanded for Bill also that does not make difference cause he would have given me bill for Rs. 50.00.
                          Conclusion is Never go to this pump and also if Indian Oil cares for their customer imediate action is to be taken against pump and filler Sunil should be charged.
                          SANDEEP KHATRI
                          DEPUTY MANAGER
                          STATE BANK OF INDORE
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Indian Oil — Petrol Thieves

                          On 9th March 2009 I had filled petrol in powai from Bhavani Auto petrol pump in powai(Opp IIT), i asked him to fill it for Rs 200 and paid it with my debit card. When i left from there i had reset my Kms indicator to 0. My bike does travel atleast 200 kms everytime when i fill in that much of petrol, but this time it didnt even go 150 Kms. They didn gave me petrol of Rs 200 but it was less than tht. I didn check the reading because i trusted them. i have the debit card reciept with me.
                          May be i was wrong in trustng them. This is a Fraud. If they do this with 10 of thier customers everday day, they ll earn in thousand daily.. We should do something about it..
                          Sainik Petrol Pump is a petrol pump nearby my locality I stay ther only the full address is "SAINIK PETROL PUMP L..B.S Marg, Narayan nagar, besid Toyota shoroom, Ghatkopar(w)400086.I
                          I fill petrol daily from this petrol pump . All the worker who fill the petrol cheat the consumer they dont use the proper measur .The reading shows right but the quantity of Petrol dosent go in the tank.Manytimes i coplaint to the manager but nothing happend to my complaine. I Request you to look into the matter seriosly and do me a favour. Thanking You

                          Yours Faithfully
                          Mohammad Fareed Ansari.
                          Hi,

                          Last night I got my car filled up with petrol worth Rs. 500/-.

                          However, the petrol pump attendant did not fill for complete. This is not the first time that the petrol pump attendant has done, I have been cheated twice on the same petrol pump & if we try to raise our voice against it it doesn't helps.

                          The petrol pump I am referring to is Indian Oil Petrol Pump opposite to the Nanak Pura Gurudwara, On Ring Road.

                          I'm not sure is writing a comment on this site will make any difference...

                          Regards,
                          Roopak
                          Sunday morning i went to Indian Oil Petrol Pump at around 10am
                          at Mundhwa, Near Meter Manufacturing company.
                          i asked the person to fill xtra premium of rs.100/-
                          What he did is he was changing the nos before fillinf and suddenly the other person changed he concentration to wards him and the first person suddenly settled his meter to rs.100/-
                          In hurry i just went out from there and later when i checked my fuel meter is was showing half (i.e: only rs.50/- was filled)than other days when i filled.
                          I think this happens with most of them out there
                          i want you pls take some strict action towards the matter
                          even if you need some proof i gathered it. and you can even caught them red handed
                          i ready for the further support
                          call me any time shrinivas[protected]
                          Sir,
                          The petrol which go through NH-2 is stopped in middle on a dhaba named "driver dhaba" near 'anand engineering college 'and lots of petrol are taken out . I hope you will stop it once and catch them red handed.
                          Dear Sir,

                          If this mail is not related to you Kindly foreword to the concerned official.

                          We are manufactures and Marketers of

                          Real Time GSM Fuel GUARD

                          Success Report :
                          [ 100% Successful in stopping fuel theft at Remote locations once filled ]

                          Suitable For :
                          DG SETS, CARS - PETROL /DIESEL, TRUCKS/KEROSENE/CRUDE OIL/MILK / TANKERS, COAL TRUCKS, SCHOOL /COLLEGE BUSES...

                          How it works :
                          Once Connected to Diesel Tank Lid/ Diesel Tank drain pipe/ Diesel return pipe.
                          No Driver can open the lid of fuel tank / fill diesel in fuel tank without your permeation .
                          Inbuilt GSM dial er to send SMS to assigned number, Sound alarm at Vehicle.When opened with out our permeation.
                          Diesel tank lid opens by MISS CALLS from anywhere in India, Suitable to any Vehicle up to 3 Wired Zones.
                          Power Back up to 24V from the Vehicle battery.


                          Total fuel tank control from your office with Mobile Remote Operation.


                          How to use: One SIM CARD is Inserted inside the Devise.and censers are fixed at diesel tank lid [cover] .Once required wiring /program the device is done and connected to Main Battery Power for power.
                          Once the Device is ready you get an SMS from the device Motor ON.

                          When you want to fill Fuel in vehicle :
                          When given an MISS CALL from your assigned no, [ you can change assigned nos at any point of time].
                          Call will be rejected and you get an SMS from the device fixed to the vehicle any where in India ] Device will become Silent Means you can fill fuel.
                          Once fuel is filled.And lid of the fuel tank is closed manually by the driver Again you get SMS from the device fixed to the vehicle any where in India

                          When Theft occurs:
                          When any open's diesel tank lid with out permeation.Alarm in the device will make a big sound at site and assigned number in the device will make call to the authorized person.

                          Real time SMS by the device.
                          Always maintain minimum Balance for SMS outgoing from the SIM in the device.
                          Total fuel tank control with Mobile Remote Operation.
                          ISO 9001:2008 certified co, All products are manufactured by us and are offering one year replacement guaranty.

                          We request you to kindly give us an opportunity to serve your esteem organization.

                          Thanks & Regards,

                          Ghreedhhar. P
                          Boss Eximp Services.(BES)
                          Flat No:303, Balaji Bhagya Nagar Aprt,
                          Nallakunta, Hyderabad -500 044,
                          Andhra Pradesh, INDIA.
                          [protected]@yahoo.com
                          Hyderabad Off.[protected],
                          Cell. [protected].
                          Dear Sir,

                          If this mail is not related to you Kindly foreword to the concerned official.

                          We are manufactures and Marketers of

                          Real Time GSM Fuel GUARD

                          Success Report :
                          [ 100% Successful in stopping fuel theft at Remote locations once filled ]

                          Suitable For :
                          DG SETS, CARS - PETROL /DIESEL, TRUCKS/KEROSENE/CRUDE OIL/MILK / TANKERS, COAL TRUCKS, SCHOOL /COLLEGE BUSES...

                          How it works :
                          Once Connected to Diesel Tank Lid/ Diesel Tank drain pipe/ Diesel return pipe.
                          No Driver can open the lid of fuel tank / fill diesel in fuel tank without your permeation .
                          Inbuilt GSM dial ere to send SMS to assigned number, Sound alarm at Vehicle.When opened with out our permeation.
                          Diesel tank lid opens by MISS CALLS from anywhere in India, Suitable to any Vehicle up to 3 Wired Zones.
                          Power Back up to 24V from the Vehicle battery.


                          Total fuel tank control from your office with Mobile Remote Operation.


                          How to use: One SIM CARD is Inserted inside the Devise.and censers are fixed at diesel tank lid [cover] .Once required wiring /program the device is done and connected to Main Battery Power for power.
                          Once the Device is ready you get an SMS from the device Motor ON.

                          When you want to fill Fuel in vehicle :
                          When given an MISS CALL from your assigned no, [ you can change assigned nose at any point of time].
                          Call will be rejected and you get an SMS from the device fixed to the vehicle any where in India ] Device will become Silent Means you can fill fuel.
                          Once fuel is filled.And lid of the fuel tank is closed manually by the driver Again you get SMS from the device fixed to the vehicle any where in India

                          When Theft occurs:
                          When any pen's diesel tank lid with out permeation.Alarm in the device will make a big sound at site and assigned number in the device will make call to the authorized person.

                          Real time SMS by the device.
                          Always maintain minimum Balance for SMS outgoing from the SIM in the device.
                          Total fuel tank control with Mobile Remote Operation.
                          ISO 9001:2008 certified co, All products are manufactured by us and are offering one year replacement guaranty.

                          We request you to kindly give us an opportunity to serve your esteem organization.

                          Thanks & Regards,

                          Ghreedhhar. P
                          Boss Eximp Services.(BES)
                          Flat No:303, Balaji Bhagya Nagar Aprt,
                          Nallakunta, Hyderabad -500 044,
                          Andhra Pradesh, INDIA.
                          [protected]@yahoo.com
                          Hyderabad Off.[protected],
                          Cell. [protected].
                          I have lots of time undergo from this situation whenever I've go to full petrol to balaji Nagar (HP) petrol pump, petrol pump nearby DMart on narhe road and VPS*SHAHID LTC(which is already mentioned).they are really very corrupted.From every customer they thieves petrol.Whenever any customer complaints to their manager they just refill some small amount of petrol even I already faced this situation for 3 times and today I've lost 225 rs. Petrol because of this.I am fed up of this so humble request to You kindly do something on this Type of corruption. This will be the essential and effective stand against corruption.All the mango people's are facing this situation every day and nobody can do anything for this.So please requested you to take it as a serious problem.

                          Thanking you

                          Hope You Will Not Do Any Thing about my complain as well

                          Regards
                          Mahfooz ali
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                            S
                            sangita
                            from Delhi, Delhi
                            Dec 4, 2008
                            Resolved
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                            Resolved

                            late delivery of cylinders

                            I am a consumer of Sukhdham Gas Agency Keshavpuram Delhi-35 having Registration no. A10996. Every month I face a lot of problem at the time of booking for cylinder because agency employees never attend/ pick the phone, an another computerised facility for booking is also available but booking on this facility is also never attended, If I book cylinder personaly then delivery of cylinder becomes possible after 10-12 days and always a defected...
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                            pawan deorao tagde
                            from Chennai, Tamil Nadu
                            Dec 4, 2008
                            Resolved
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                            Resolved

                            sir,
                            my consumer no. is 16290226, i got this connection 20-09-08
                            sans consumer card. every time i enquire about the cc i got the answer call after 15 days. on 02-12-08 i went to the off. and again asked for consumer card, for my utter surprise the clark after seeing my subscription voucher questioned me why i am not having the cc, then he searched for the blank card for half an hour but he found no card, then he suggested me to keep my own stationary book to keep the record.
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              R
                              Rachit Agarwal
                              from Delhi, Delhi
                              Dec 3, 2008
                              Report
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                              With kind information I am the customer of M/s Kandhari Gas, Sector 2, Rohini, Delhi. My customer NO.is KM1606 in the name of Mr. Ram Krishna Agarwal. Our home address is A-1/292, Sector-4, Rohini. I have booked the cylinder on 20th Nov'08 at Phone no. 27519710 / 65155303 . But till date (4th Dec'08), the delivery have not been made. I have already requested them 3-4 times, but they always says today the cylinder will be delivered positively. One time they told that your address is incorrect which I checked was correct as per them. Kindly help me getting the gas cylinder. From the morning to evening, hardly the phone is being picked up by the gas officer. Kindly check why they dont pick up the phone for which we suffer a lot.

                              Indane cooking gas cylinder — Delay of Gas cylinder delivery

                              Sir,

                              I beg to say that I have cooking gas connection with IOCL. My Customer no. is 25804. And my connection issued from KWIC GAS SERVICE, 51, JAWALA HERI,PASCHIM VIHAR ,NEW DELHI. I was booked Cylinder last thursday(29/4/2010). They said cylinder will be delivered on Monday(2/5/2010). But, as of now they haven't delivered Cylinder. Several times I have make a call regarding this. But , that People just said delivered today or tomorrow . Plz, suggest what can I ?

                              KWIC GAS Agency — Non Delivery of LPG Cylinder

                              Hello,

                              It has been 20 days now that I requested for refilled LPG cylinder, since then I have been following up with the persons at Kwic Gas Agency, Paschim Vihar, New Delhi.

                              I waited for a week, then I called them, they said they would deliver within two days, but it did not happen.
                              I visited them, the official said since there was shortage there was a delay, I would get the delivery next day.
                              I called them day before yesterday, the person who attended the call said the delivery person is on leave so they would get it delivered on Tuesday. When I said it is almost 20days now, that I have been chasing for the person so no, you have requested just a few days back, when I said that everytime I am calling you are giving me a new date, the person disconnected.

                              Today morning when I had called they said they would deliver today, it was not delivered when I called up again, the person said delivery boy would return tomorrow and the cylinder would be sent tomorrow.

                              When I told that by your dilly dallying service, the other cylinder would also get empty the person said "abhi khatam to nahi hua na."

                              Would request the concern to look into the matter seriously and take necessary action.

                              Thanks
                              Deepshikha
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                                Bobby Gomes
                                from Kolkata, West Bengal
                                Dec 3, 2008
                                Resolved
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                                Resolved

                                In our house for the past three months we are getting cylinders which are not lasting more than 14-15 days. We have complained to the distributors but they pay no heed. Kindly look into the matter.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                LPG GAS CYLINDER OF DISTRIBUTOR YADU GAS SEWA — I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED

                                DEAR SIR
                                I AM NOT GETTING GAS ON TIME AND THE CYLINDER IS HALF FILLED AND THE MAN RAJAT JUNEJA WHO IS THE SELL MAN DIDN'T RESPONSE TO OUR EMAIL .I AM FROM GHAZIABAD.
                                I WANT YOU SHOULD TOOK ACTION AS SOON AS POSSIBLE.PLEASE PAY ATTENTION TO IT.
                                THANK YOU
                                sir, a reced. a bottle filled, with water, ispite of lpg gas, i, requested, my dealer, to change, the cylender, but, refuse to, do so, and now, the dealer is not booking, gas, his services behaviour are very bad, kindly guide me, thanks, my consumer number is, 21656 jodhpur[raj]
                                Dear Sir.

                                We are an existing consumer, residing at Barasat. Our service provider is NorthEnd Gas, Barasat, Our consumer No. is NE2509.

                                Yesterday one cyllinder was supplied in our residence but there is a lickage in valves so we are very afraid of that. today mourning we called the service personnel but he told that this is not a serious problem. But I am not on his commands my told him to write down it that here is no problem in cyllinder but he refuses. In such condition we can not use the cyllinder and for this we are complaining to you and requesting you to look after the matter as urgent basis.
                                Thanks & Regards
                                Partha P.Pal ( son of Dr. Gour Gopal Pal)
                                Address of residence:- 55E, Jessore Road, [S], Duck Banglow More, Dakhinayan, Barasat. Kol - 127
                                Ph.[protected], M - [protected]
                                Sir,
                                I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder no gas only water, the dealer mr.rama kishan gas service, allahpur, allahabad.

                                Sir please help me and change my cylinder.

                                thankyou

                                Indian Oil — defective cylinder

                                Consumer no-PSV-1667, dealer's shop at Phoolbagan. new gas cylinder supplied is defective. when the regulator is fixed, gas starts leaking. pls help.
                                phno-[protected].

                                AD SAHA
                                11, Badan Roy Lane
                                Kolkata-700010.
                                [protected].
                                MY REG;NO 5768832 DT 09.03.1999, DISTRIBUTOR CODE NO 5512544, DESTINATION CODE NO ;13748
                                DISTRIBUTOR NAME M/S.JAYALAKSHMI ENTERPRISES, NO 14, 1 MAIN ROAD, NANGANALLUT, CHENNAI-600 061

                                Dear Sir,

                                I wish to inform you, I received one Cylinder on 06.11.0 9, from the above distributor, but there is GAS LEKAGE CONDISION IN VALVE, So I am very afraid of that, immediately I called service people, but he told
                                this is not serious problem, every day we are received so many compliant in various customer, this is not our mistake this is from IOCL filling plant only.

                                So kindly look in to the matter and take necessary action, otherwise, I will go to consumer court, because this is not a first time, it is happened many times( the same problem I face last one year three to four times)
                                From address C G JOSE
                                CHITTILAPPILLY HOUSE
                                PRATHEEKSHA ROAD
                                IRINJALAKUDA CONSUMER NO J13161

                                i RECIVED GAS CYLINDER ON 31 12 09. WHILE FXING WITH REGULATOR GAS LEAKSING. THIS I HAVE REPORT JOE GAS AGECY ON 7TH JAN 2010 IN IRINJALAKUDA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.
                                I REQUEST U TO ATTEND INTO THIS GAS LEAKGE TO RECTIFY THE MATTER IMMEDIATELY.
                                I am Indian Oil gas consumer having Consumner no 66818 at Yadu Gas agency, Industrial area shahibabad, Gaziabad.

                                Usually one cylinedr last 3 month when I was in Patna but in Gaziabad it just last 1.5 month no one at agency are paying any heed on this issue and it seems that there is some pilferages from cylinders before deliveriung it to home.

                                Nearly half gas per cylinder are being delivered to me and full payment are received against that

                                request is to kindly look in the matter and arrange to do needful in tis regard.

                                Regards


                                Sanjay Jha
                                From address Keshav D. Mungi
                                C/o Milind K Mungi
                                B/40, Amrapali Society,
                                NR AFS Makarpura Road,
                                VADODARA (GUJ) 390 014
                                CONSUMER NO 28063

                                i RECIVED GAS CYLINDER ON 11/02/10. WHILE FXING WITH REGULATOR ON 27/02/10 GAS LEAKSING BECAUSE VISOR IS NOT THEIR . THIS I HAVE REPORT ACME GAS AGENCY VADODARA. THEY TOLD THEY WILL SEND CONSENT PERSON TO RECTIFY.

                                CONSENT PERSON PRESENTED AFTER SOME TIME AND FIXING THE VISOR BUT THIS PERSON UNAUTHORISLY DEMANDED SERVICE CHARGES.
                                I AM VERY AFRAID BECAUSE THIS IS FAULT IN THE CYLENDER SUPPLY BY THE COMPANY.
                                KINDLY LOOK IN TO THE MATTER
                                lpg indane cylender is leaking & no one is picking up the concerned ph.no.kindly look into the matter. my ph no is [protected]
                                MY NAME NEEL RAMJAN SINGH MY CONSUMER NO. 9204 & MOBILE NO.[protected]
                                JAI HIND GAS SERVICE SASTRI NAGAR KANPUR (U.P)
                                COMPLAINT NO.1 LEKAGE CYLENDER NAHI BADALNA
                                2.HOME DELEVERY NAHI DENA
                                3.WEIGHT KAR KE NAHI DENA
                                4.APNA NAAM NAHI BATANA
                                5.REGISTER NAHI DENA
                                6.MISBEHAVE KARNA
                                Sir,
                                I had recived a LPG Gas on Home Delieviry but Cylinder is defective in this cylinder likege the dealer M/S dharm gas service, doopchandi VARANASI. [U.P.]
                                my moblie no:[protected]
                                Sir please help me and change my cylinder.
                                thankyou
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                                  J
                                  JOYDIP DEY
                                  from New Delhi, Delhi
                                  Dec 3, 2008
                                  Resolved
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                                  Resolved

                                  Dear All,

                                  I was using Indane gas in Chennai. Last year I got transfer to Gurgaon office. But as there was no residential address in Gurgaon/ Haryana, I transferred the gas connection from Chennai to West Bengal, my native state.

                                  Then after one year when I tried again to transfer the connection from West Bengal to Faridabad (my present address) I came to know that the connection is not active as more than one year it was not used.

                                  Then I had sent the papers to your Durgapore, West Bengal office for activation the connection. NOW IT IS ACTIVE.

                                  I want to get the connection in Faridabad now. I contacted to Rama Gas Agency, your authorized dealer for Green Field Colony, Faridabad. They are asking for a signature of field officer.

                                  Kindly help me to get the same.

                                  Regards
                                  Joydip Dey
                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    S
                                    Saidumuhammed
                                    Dec 3, 2008
                                    Resolved
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                                    Resolved

                                    My booking no. 448 dated 30/05/07 from Erumathala P.O. Pengattuseri for Indane Gas connection has been sanctioned and given intimation letter saying applicant has to come personally with certain document. However I am working in Qatar and unable to go due to non-availability of leave etc. This I informed to the Agency however they (Agent Tel:[protected] notified that the connection will be canceled if I did not go personally there. I informed that any document such as Power of Attorney etc. in my wife's name can be given, however they are not accepting. I want the connection without going there as it is not possible for me to go only for this by loosing my job. PLEASE ADVISE. The customer care cell of Indane Area office, I.O.C., Panampally avenue, Cochin-36, Tel.[protected] is not responding any time. Why they are saying this Customer care Cell. I want to take up the matter with the respective authorities. PLEASE ADVISE
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — not giving connection

                                    sir i have applied for new gas connection and i also got confirmation e.mail for the same, that my SL69 NO [protected] AND WE REPORTED THE KOTPUTLI INDANE GAS THEY REFUSED TO GIVE THE CONNECTION . SO PLS LOOK INTO THE MATTER AS EARLY AS U CAN .
                                    THANKING YOU
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                                      V
                                      Vinod Kumar
                                      from Mumbai, Maharashtra
                                      Dec 3, 2008
                                      Resolved
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                                      Resolved

                                      Sir I am a Resident of delhi and i book my gas on 31.10.2008 and upto now the booking for my gas is not delivered to me and i

                                      remind them for this two times more but nothing response is coming from them them the delievery time is 7 days and now its more

                                      then one moths so pls help me out about this problem .My gas agency name is Raj Flame Shop. No 11 Shanti Market NEar Rama Park Bus

                                      Stop Opposite Mohan Gaden, NEw DElhi-110059, My Conumer No is "10937" INDIAN OIL.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      respected sir
                                      sir i am in chennai villivakkam . we booked the cylinder before one month, still we didnt recieve the cylinder . we didnt buy the cylinder for 3months, but we booked the gas before one month, yesterday we booked they told we didnt book the gas, not giving proper response to us irregular answers they giving sir, withwhom we complaint, one person returned in the gas book that date, yesterday also i went book they strike the tat day date, still ve didnt get, our gas book no485 .sv no 319842
                                      name of the agency is

                                      code:185600
                                      jeevan indane gas agency
                                      #6/32 reddy st, villivakkam
                                      chennai 600049
                                      please take imediate action for this .

                                      we purchase last cylinder is 4.8.2008

                                      still v didnt receive the cylinder how we can survive in the city without cylinder

                                      again we booked the cylinder on 10.11.2008. they written in the book, but they didnt enter in the computer,
                                      and again we went to on 2.12.2008. still we didnt receive the cylinder, think about our situation sir, we family peoples not bachelor also
                                      Sirs, It is true that the Indane gas dealers are either supported by politician or by ioc officials and therefore the complaints given by the consumers are never cared.The dealers do not care the customers as the officials of IOC are well looked after by them by giving nice treat and as usual sent with their money purse.A big racket is being done by these dealers by syphoning the gas to the big hotellers during night and later delivered to the poor consumer by manipulating the seal.As the consumer/household are starving for gas they just grab the cylinders the moment it was delivered.
                                      There is no fulproff system to ensure that the gas refil is given to the poor customer.The seal should be opened just like top up cards to mobile phones or any other sealing method.
                                      There must be a 24 hours 31 days 365 electronic auto customer care service for eradicating malprctices.Vigilance by third party agency ON i IOC would be a viable solution
                                      Dear Sir / Madam,

                                      I have a LPG Gas connection with you from long days, my customer number is T/11577, from GAS & GADGETS, Manton Super Mkt, Shop No- 34, Behala Manton, Kolkata- 700 034, favour of Rama Ganguly.

                                      On 19/05/2009 I have booked a cylender over telephone to directly Indian Oil Booking Center, and my booking number is 3983. At the time of booking they assured me that within 3-4 days they can deliver the cylender. But till today I have not received the same.

                                      Regarding the above today I made a quary to my distributer ( M/s Gas & Gadgets) over telephone, and I am surpried that they checked and told me that already they deliverd that gas cylender to my address, where as till today I have not received the same.

                                      So, I think that the delivery person of M/s Gas & Gadgets already delivered my cylender or sale out to other person for his own interest.

                                      You are requsted to do something as early from your end .

                                      Hope an early and prompt service from your end as earlier,

                                      Thanking you,

                                      Rama Ganguly.
                                      Ph- + 91 [protected]
                                      e-mail- [protected]@rediffmail.com
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