[Resolved]  India Today Group — HBR magazine subscription

Address:

Mumbai City, Maharashtra

Hi All,

Just wanted to bring to your notice the most unprofessional approach by India Today group and there senior most management to handle the subscription of esteemed magazine HBR in India. I paid the money to them in March and i was to get the magazine and online access in April as per them, But until May end i was following with them to get the details of both. I called the customer care 10 times and was told that it will be sorted out soon, i also e mailed to almost everyone in the India today group including the editor and business heads.

The worst part was when i escalated it to the senior most management including the CEO & MD( Manoj Sharma/Arun Purie/Rohit Chauhan), there was no response or acknowledgement from them on this complaint. That was ridiculous and highly unprofessional.

HBR being an esteemed brand and treated like this by India Today, i fail to understand the professionalism that this company has. Now i can see why is this group loosing on now and i can certainly see how they will not be able to sustain for longer with this approach

I would urge you all to please be vary of this unprofessional bunch of people and the company.

Regards
Vijay