[Resolved]  Indian Railways — Excess fare charged for Sr. Citizen

Kolkata rail — Excess Fare

Sir,
This is kaushal kumar. I met with my friend at Sonarpur Station and when i return back from station then ticket checker fine me Rs. 256. This is not fine for plate form ticket. They charged access fine.
Please help me. This incident happened at 31/072009 at Sonarpur Station, Kolkata (South).

Pnr Number:[protected]
Transaction ID:[protected] Train No:2533
Train Name:PUSHPAK EXP From Station:LUCKNOW NE(LJN) To Station:BHOPAL JN(BPL)
Date:28/11/2010 Class:SL Boarding:LUCKNOW NE(LJN)
Resv Upto:BHOPAL JN(BPL) Quota:General Booked By:

Ticket Details
S# Name Age Sex Berth Preference Senior Citizen
1 M K Srivastava 26 Male Upper
2 D K shukla 24 Male Upper
the above detail i have not travel but IRCTC says REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : IRCTC/IPC/10-11/237/23.3.11/CR and the reason being : 261-CR/28 As per records Passenger(s) travelled on the ticket. The case is repudiated. In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM
M K Shrivastava [protected]

Indian Railways — Concessions to Sr.Citizens

Senior Citizens were given some relief in the budget of 2011-12,but the Railways are still to implement them.Also the age for women passengers to be eligible as sr.citizens had been slated to be 58 years ,but the fate here also.Are the Railway implementing authorities are superior to Indian Parliament who have passed the budget? I pray them to honour the decision of Parliament.Dr.Jamanlal.(Age 66years)

Excess fare has been charged towards booking of tickets from Bangalore-Chennai for the dates 01/7/2011 to 02/7/2011 vide PNR NO[protected]and[protected] of the train no: 12291 and 12292. Instead of offerring 40% concession to Sr.Citizens only 30% has been extended. The commercial circular No:18/2011 dt:13/05/2011 clearly indicates that the tickets booked on or after 01.6.2011 has been given 40% concession to Sr.citizens, whereas the railways not implemented the same and not issuing concession to the Sr.citizens as declared by the HMR during budget.Please anylse the lapse and do the needful to refund the excess fare collected.Early action is highly solicited.

S.Raveendran — Excess fare collected

The Honourable Minister for Railways has announced during the Railway Budget for the year 2011-12 that Sr.Citizens will be given 40% concession in basic fare. This has also been confirmed by the Railway Authorities vide commercial circular No TC II/2161/2011/SRC/Policy dt:13.5.2011. The above concession will be effective from 01.6.2011.. I have made reservation from Bangalore-Chennai for the dates 01.7.2011 and return on 02.7.2011 vide PNR NO[protected] and[protected] for the trains no;12291 and 12292 of Yeswantpur-Chennai Express. The Railway Authority has not extended the 40% concession and considered only for 30% concession to the Sr.Citizen. They pleaded their ignorance to extend the 40% concession evenafter the said circular has been published in many news papers for the interest of travelling public. Thus the Railway Authorities have excess collected from the Sr.Citizen without adhering rules and regulations from time to time. The Sr.Citizens were kept in the dark and the announcement made by the Hon Minister for Railways is nothing but travesty of facts.The gulliable Sr.Citizens are being cheated by the Railways as seen from the above.