Indian Railways Complaints & Reviews

Indian Railways should provide ticketing on the basis of name of place rather than stations. I wanted to book a ticket from Mumbai to Kolhapur(You try it once). It said no station exist. I had to research a lot to find that Kolhapur has been renamed to C. Shahu Maharaj Terminus. This is outrageous and illogical. How the tourist and first timer are supposed to know the exact station name. Railways is simply making things difficult for passengers.....

in garib rath express a concept of side middle birth is first introduced thou it was a flop it other trains in garib rath it is still there, it is obserevd
1) That due to that side middle birth the space allotted to side upper and side lower is too small since a man with aprox. 5.11 feet and above cant able to sleep & sit on them.
2) A mother cant able to feed milk to her newly born child while sitting on side births it...

IF WESTERN RAILWAY AUTHORITIES ARE SERIOUS ABOUT IMPROVING THE TRAIN SERVICES,
THE FIRST THING THEY SHOULD DO IS TO CHANGE THE CENTURY OLD TIME TABLE. THERE HAS
BEEN ABSOLUTELY NO CHANGE IN THIS TIME TABLE SINCE LAST 25 YEARS I AM TRAVELLING,
BUT FOR A MINOR CHANGE HERE OR THERE. I[censored] COMPARE THE TIME TAKEN BY CENTRAL
RAILWAY FAST TRAINS TO COVER THE DISTANCE, SAY, FROM THANE TO CST IT TAKES 45 MINUTES, WHILE...

Writing in to tell you how appalled I am with the poor standards you had in the AC 3 tier Govindam package - 1 day/2 nights from Hyderabad to Tirupathi orignating on 28th December 2010.

Specific feedback as below

1) Rats on the train in AC 3 tier - 2 bags got chewed up
2) Delay of an hour to start from hotel when the whole group was ready at 8.15, we left only at 9.15 due to taxi unavailability
3)...

Hi,

The scheduled running time of MMTS trains from Lingampally to Fatehnagar is 22 minutes (as printed in the SCR's MMTS time-tables).
However, no MMTS train ever keeps its time and it invariably takes at least 30 minutes to cover the distance of 16km. In the evening peak-hours, the situation is most horrible when it takes more than 40 minutes to travel from Lingampally to Fatehnagar, with the trains either stopping...

today i asked the station superintend Mr. A.B.MORE at chinchwad about the complaint register in station at 8.35 pm 1.1.2011.but this fellow refused to give register after telephonic discussion with Mr.GAUTAM Station Manager Chinchwad because i hold first class pass from pune to cstm(MUMBAI) and i have no pass with boarding at chinchwad.hence i have to give complaint either pune or cstm and not in inbetween stations.also he gave me free advice...

I booked a rail ticket from Haldwani to Delhi(sampark kranti) for 27/11/2010 through IRCTC ,online booked on 15/09/2010, but the train got delayed by 3 hrs, hence I did not travel by the train, I made a complaint & filed TDR ,on IRCTC 0n 2nd December 2010, they forwarded the complaint to the railway department (North Zone), but till date Idid not get any refund .
PNR no-[protected]
Train no-5036

Hoping for...

I want to register a complaint (Attempt to murder complaint) against the Station Master-Jawai Bandh Dist. Pali,Rajasthan. The complaint is as follows:

On Fri 24-Dec-2010 station Jawai Bandh @ 3:00PM, we (11 person-4 Gents, 5 Ladies and 2 Kids) were waiting for the train 19708-Aravali Express (Jaipur to Bandra Ternminus) on platform no. 1. Our tickets were booked in coach S-11/S-12 (3rd and 4th Coach from End of the train).br...

Hello sir,

I did travel in JAT JAMNAGR EXP. (Train # 12478) from new delhi to Vadodara in 3AC Class on 26-Dec-2010, My PNR Number was [protected].

During my journey I had faced the following problems

1. Used bed sheet and blankets was given to us by some person, who was claiming himself as Cotch Attendant. He was not in his dress.

2. Pillow and towals were not given to us even after...

I had booked the Ticket from Ahmedabad to Ballharshah with DOJ 19.4.2010, during the journey I was not carrying Original ID proff. The Ticket checker considered me without ticket and had charged me Rs. 2500 (Appx). While as per the Tatkal rule on http://www.indianrail.gov.in/tatkal_Scheme.html point #7 mentions that no identity proof is required while booking or during journey.

I had lodged the claim but no refund was granted...

PRATI,
RASTRAPATI BHARAT,
MUKHYA JANA-SAMPARK-SUCHANA ADHIKARI BHARAT SARKAR(RTI),
VITTA MANTI BHARAT SARKAR,
KAMGAR KALYAN MANTRI BHARAT SARKAR,
RAIL MANTRI VHARAT SARKAR,
ALL CHIEF MINISTERS BHARAT SARKAR,
ALL CONCERNED.

29/12/2010.

NAMASTE,

BHARAT SARKAR NE BHARAVI KASKA TAK SHIKSHAN MUFT KIYA HAI.
LADKIYON KO TO MUFT HI HAIN.
KUCH...

It was 26th Dec 2010. I had booked my ticket from online reservation from Garhbeta to Howrah in Rupshi Bangla Express-DN(12284). The train was about 45 min late at Garhbeta Station (now a days which is usual). And the strange thing was that "All the doors was locked from inside including Reserved Compartment(DP-1,2,3) and one AC compartment.Only 2 doors was unlocked i.e driver and guard's door". Then I went to drivers and...

Hello,

My complaint is about the FISHY behavior of a TTC yesterday at Bandra station(west) --gate near the ticket window terminal,I was about to exit the gate at exact 5.35 pm when he stopped me for a check,I provided him the punched coupons of denominations Rs.8(4+4),after having a look at the he asked me in Hindi"why so late?" I was confused so he repeated the same again"What took u so long" to which I...

I was trying to Canel on line Tatkal Ticket of my son on 25/12/2010
From:- Borivili To Ajmer Train no,19707 Date of journey 25/12/2010
PNR No. [protected]
Please Help me to do So. or Cancell your Self As waiitng list Ticket Not Confirmed After the Preperation of Chart
Please Reply me on [protected]@sbg.ae
Or Contact my Son On Mobile No.[protected]
Name of Passenger :- Sumeet Mamtani...

The Subway at Tambaram Sanatorium Railway Station is very very poor provided there is no alternate root for pedestrian to catch the GST Road from Chitlapakkam to Sanatorium. The railway employees are catching people like theif for not having even platform ticket and charging them for 300 to 500 but they dont know how to keep the railway station and subways. Once people go through the subway definitely they get any sick or ill. Then what they...

DEAR SIR/MADAM,

THIS IS TO DRAW YOUR KIND ATTENTION TOWARDS MY REQUEST TO LODGE A COMPLAINT AGAINST FOR THE REASON OF CHEATING AND NON-REFUNDING OF THE MONEY DUE ON MR. JAGANNATH MISHRA. I BOOKED SOME RAIL TICKETS THROUGH MR. JAGANNATH MISHRA AND FOR THE SAME I HAVE DEPOSITED A SUM OF RS. 26100/- INTO HIS SBI([protected]) AND BANK OF BARODA([protected]) BANK ACCOUNTS JANKIPURAM BRANCH, LUCKNOW BUT LATER ON DUE TO SOME REASONS...

I had book an e-ticket from IRCTC from Basti to LTT. Due to one of the family member'smedical emergencies, I had to come to Lucknow one day prior the travel. Hence, need arose to change the boarding station from Basti to Lucknow. I visited CRS(Chief Reservation Supervisor), Gomti Nagar, Lucknow.
He denied the request stating that as the ticket has been booked via IRCTC, he will not entertain this request. He also said that "ask...

I am Santosh Kr., I made two e-ticket dt.[protected] &[protected] against PNR No.[protected] & [protected], Trans. ID [protected] & [protected]. But First e-ticket not travel for my personal reason & Second e-ticket not travel for train late above three hours reasons. Two e-ticket TDR filed on[protected] &[protected] Rs.1280.00.
So no any refund received by my after 5 (five) Months. and I send the e-mail approx 10 times...

While traveling in 3A compartment of train no 2168, there was no proper facilities provided to us. The PNR no is[protected]. People were boarding in the 3A compartment without a proper ticket and were halting at there destination. The TC came just once for checking throughout the whole journey. The dust bins were full and nobody came to clean them while the journey. Then what is the use of traveling with a ticket in a 3A compartment....

Sir,
I would like to bring in the notice of the Indian railway Ministry, the misbehaviour and the poor service being provided to the travellers in the railways.
I was travelling in train 8182 no.dated 23.11.2010( pnr no.[protected]. The attendant in the AC coach provided me with inly one bedsheet and when i asked for the other amenities(towel, blanket, 1more sheet),
he simply refused at 1st. At the end, he provided...