Indian Railways Complaints & Reviews

Indian Railways — No water in the AC 2 Tier coach

AC 2 Tier Coach codition is not up to the standard. Rats are roaming in the coaches. No Water in the lavotary on 27 Feb 2011 in train number 12515 TVM Guawati Express. Please take care of Indian Railways.

Indian Railway — Refusing to renew amnesty and Threatened to kill when objected

I am a daily commuter/passenger of local train, Hapur shuttle. I live in Shahdara and pick up train to go my office which is located at Barakhambha Road, New Delhi.
Yesterday, 30 October 2008, I went to Shahdara Railway station from my office to renew my amnesty/monthly pass at 7.45 pm. I stood in queue at counter number-5. A lady who was distributing tickets at this counter and I waited for my number. When my number came, she asked me and other passengers to go at counter number-6 to renew or purchase tickets. Again queuing up in the counter number-6 where Mr. Rajeev Gupta is distributing Tickets, refused to renew my amnesty and rebuke me severely. He also threatened to kill me when I objected his behavior and told him that I would complain against him. Then he started to abuse me and embarrassed me at front of all passengers.
It was the behavior of railway staff, Ticket counter staff, with passengers. The passengers wanted to travel with valid tickets but they embarrassed them.
1- Is it the manner to speak with passengers?
2- Is this type of threat given to passengers when they tried to purchase valid tickets to go their destination from ticket counter staff?
It is not a shame only for Northern Railway but also for entire Indian Railway department. It is the main reason that many people who travel by local trains do not want to buy tickets. They usually avoid buying tickets due to long queues and the unprecedented embarrassment which is given by Counter Staff.
This embarrassment can not be tolerated by law abiding people who do not want to make a journey without a valid ticket/ pass.
I want to lodge my complaint against this Railway ticket counter staff, Mr. Rajeev Gupta and because she has also equally guilt for this.

With truly
Manmohan Gaur
491, Bara Thakur Dwara
Shahdara, Delhi-110032
M-[protected]

Dear Sir

subject: Receipt No: B278404 dated :22/03/2009

With Reference to you above mentio. We here by inform you there was no rubber stamp on the receipt & signature of the passenger. There is no metion station name from where this palenty was collected.
please advise us whether this receipt orginal or duplicate. We received this receipt on Rewari Station.

Thanks & Regards
Surender Yadav S/O Sh. Rajkumar
village mumtazpur,
P.O.BOX NAHAR,
TAHSIL : KOSHLI
DISTT. REWARI
HARYANA
PH.NO.[protected]

I am yet to receive any response with respect to my complaint dated 20/05/2011.

P.S. Rajeev
p.s.[protected]@adityabirla.com

Dear Sirs,

Approx. four (4) months have already been passed, still I have not received any response againt my complaint dated 20th May, 2011.

May I request the concerned authority to please look into the matter and give me a response in the matter.

Regards,

P.S. Rajeev
Qtrs. No. N-19/12
H.R. Department - Renupower
Renupower Colony
P.O. Renusagar 231 218
Distt. Sonebhadra (U.P.)
Mobile [protected]
E-mail: p.s.[protected]@adityabirla.com

Indian Railway — Ticket Checker

Sir
Compalint made at Amritsar Railway Station on 16/07/2010 at 3.30pmregarding Ticket checker in Train no 9771 not sort out till date.Same day I got cell calls from official of Railway Div Ferozepur they confirmed they complaintent.So please take this matter to concerned
G.S.Grover

Railway ticket checkers corruption — complaint about Railway ticket checkers corruption

Hi

I was travelling from Dadar to Ahmedabad in Saurashtra Mail Sunday 12th Sept 2010
I got only 1 confirmed ticket but was needed 2 tickets so we bought normal ticket and started journey.

I was ready to pay penalty charges as applicable as me and my mother needed rest
When Ticket checker came in.i showed him both the tickets 1 was confirmed and 1 was general one.

He said you will have to pay Rs 300+ as penalty

As said i have given mentioned amount to TC.But in receipt he mentioned only Rs105 as charged
when asked for why he is not putting rest Rs 200 on receipt.He started threatening us

He started shouting on us when we demanded full receipt

He wanted to make corruption for Rs 200 from us also same way he had cheated many
people in front of me in the same bogie

I failed to get ticket checkers name but you can find by train no and date of journey
train no = 9215 SAURASHTRA EXP 8.35 pm is departure time
Bogie = S6
My confirmed seat number = 50
date = 12th Sept 2010

We need to stop corruption in railways in any way. Please help us

My contact = Harshal Bhavsar, mobil = [protected]

Indian Railways — ticket checker

I was traveling with my family in 12936 intercity express on 26th march 2011 from vapi to andheri. We had reservations in compartment number D4 and one of the members of my family couldn't make it to travel that day and one of my seat was vacant (not cancelled). Being a reserved compartment the people with unreserved ticket i.e. those who were suppose to travel in general compartment were also traveling in this compartment. As there was no place to keep my bag on the carrier or elsewhere i had to keep it on the seat which was vacant because i felt that i had paid for the ticket and i had to right on the seat from vapi to andheri. During this the ticket checker comes in the compartment starts checking my ticket, this person has no reaction seeing all the reserved compartment packed with people all over. One of the person standing illicitly hands him a 100 rupee note and asks for my vacant seat. The TC humiliatingly argues with me and my family and says that he has official right to do so which i do not believe is true. He shouldn't let those people travel in reserved compartment and even if he does let them travel i believe he has no right on my seat for which i have paid the money.
All in all my complaint is not against those 50-60 passengers traveling illegally but it is against that ticket checker who is responsible to see that no person is traveling with improper ticket, who did not justify his duty and sold himself for hundred rupees. By lodging this complaint i expect that strict action is taken against the TC.

indian railway parcel service. — Parcel not reached .

i booked Hero honda CBZ bike parcel on 22/10/10, receipt no D043007 from Jhansi(uttar pradesh to) secunderabad station. but till date it has not been reached. i send persons to jhansi parecel booking office they could not say the status of my parcel. i am finding much difficulty with out bike.

Sir,
It is submitted that I along with my wife Smt. Gyanti Devi boarded Maha Kaushal Express from Sihora at about 1850 hrs on 2506.2013. I was allotted the berth No.43 & 45 in the Coach No. A-2, AC Two tier sleeper vide the PNR No. [protected]. At about 0600 hrs, in the morning when the train reached Gwaliar I found my dual SIM Macro max mobile No.[protected] & [protected]( or6699) stolen from my table and I immediately tried to contact the coach attended and I desperattely walked from one coach to the other but I could not find him for 15 minutes. Then I enquired from the coach attendant who instead of taking pain to take me to the coach in charge or call him to me very reluctantly told me that he is at berth No. 7 in the next coach. When I approached the berth No. 7 in the next coach, I found a man sleeping there. I thought he could be a passenger and did not think proper to disturb him. Then I again approached the Coach attendant then instead of helping me he misbehaved with me. Then again went to the berth No.7 and this time I awoke him and asked him if he was the coach incharge, then that gentleman answered in affirmative but when I told him about the incident of mobile theft and expressed my apprehension on the coach attendant. he misbehaved with me and tried to justify his sleeping on the berth while on duty at about 0630 hrs. Then I asked for the complaint book and after hectic persuasions I was provided with the complaint book and I lodged a complaint to this effect at Sl. No, 022809. Then at about 1100 hrs. I was informed by my son on my wife's mobile No.[protected], that my aforesaid dual sim mobile is in custody of the RPF Staff at Gwaliar I immediately contacted the RPF staff who told me that they had recovered this mobile from a man who had jumped out of the train when it slowed down due to pulling of chain. I am quite shocked and surprised of the behaviour of the Coach attendant and the coach incharge who appear to be hand in glove with criminals. Although now the aforementioned mobile is in custody of my relatives thanks to the cooperation of the RPF Staff, but would the high officials of Railway take the cognizance of my complaint and take remedial action ?
With Regards!
Harish Chandra Yati
Saraswati Niwas, C-322, Sector Alpha-I Greater Noida
District: Gautam Budh Nagar (U.P.)-201306

Reservation — not get ticket

i book my ticket but idont get my ticket and i pay my payment so please send my ticket as soon as possible

Please find all details of my e-ticket. when given by me transaction id of e-ticket[protected].
dmit.[protected]@gmail.com