Indian Railways Complaints & Reviews

I Naresh Kumar was travelling through Kasi Vishwanath Exp from Varanasi to Hapur with my friend Yuvraj Singh on 17 june 2011. My ticket was having PNR no-[protected] and final status was RAC 3-4 and we were alloted single seat in B3 coach 77(side lower), When TTE came to check the ticket and we asked him that when our ticket get conformed then he asked for money, when we refused to give him bribe then he have seat to other person who was having waiting after our number. we have to travel on single seat for the whole night.
Please see the matter and take necessary actions against the TTE who was on the duty on 17 june 2011.

Naresh Kumar
hapur Ghaziabad
U.P.
Mo no-[protected]
PNR no-[protected]

Sir , In distric basti the Train booking clerk and some dajal torcher pasengers .When you go to the windo for booking of train the clerk avoid you the normal reservation .some time he walked ,drink water ,read news paper etc .when the pasenger ask why you not do work then clerk fight and gave some gali too.
when you go and want a tatkal ticket then no chance to get ticket beacouse no of dalal make line at night 2 pm .and meet the the booking clerk .and got all ticket in this proces the booking clerk take per ticket 200=00 to the dalal to . when you got a ticket the booking clerk return less amount .and if you ask this reasion he said to change some rupee . in railway plateform no of chain snaker , pick pokting with the help of booking clerk and G.R.P too
please talk action
thanking you

Train no 12801 (purushottam express; puri-new delhi )
date of journey[protected]


ticket details
PNR[protected]
Journey- tatanagar to new delhi
CKWL 16 at time of boarding


Upon asking the TTE for allotment of empty seats, the TTE asked for a bribe of Rs. 500 in exchange of seat.
The passenger was alloted seat number 16 in coach S12 and charged Rs. 490.


For the purpose of identification of the TTE:

The TTE in question was approached after Bokaro steel city station and examined tickets for coach S12.

Sir,

I got a ticket reserved for my wife and son yesterday at Extension Booking counter at CBRI , Roorkee.My son whose age is 12 years has erroneously been shown as Female in the ticket. When contacted today, the booking clerk says that we cant do any thing now. The journey is scheduled for 22 June 11. What should i do?

I need the guidance as well as a compensatory action against the error which has caused me trouble. Thank you.

Dear Sir/ Madam,

Most humbly I wish to draw your kind attention toward the inconvinience caused by railway staff during my travel in Janshatabdi Express on 11/06/2011

I had booked 4 e-tickets from Una Himachal to New Delhi in Train No 12058

PNR was [protected] in CC class. Seat Nos in C1 coach were 2,4,5 &9.

Train started at 0500 hrs and a lady ticket examiner came to check the tickets , although without any badge or name plate.

Due to some reason I could not produce printed copy of eticket. I was in position of message from 139 having all the details.

I was having valid ID also. For no reason she got annoyed and in front of all pax she asked me to get down from the train at next

station. I requested her that I have all other details other than Print copy. She started calculating on her sheet and asked me to pay around Rs 2000/- as penality for travelling without ticket.

Fortunately one male ticket examiner was passing through the coach . I requested him and told him the whole story. He told me to sit down and told something to that lady ticket examiner and thereafter both of them banished from there.

As per rule I should have been issued with new ticked with a fine of Rs. 50/-

Why that lady ticket examiner was not aware of the rules ?

Why I was not issued with extra fare ticket.?

Why passenger should loose his peace of mind due to untrained railway staff

Can somebody investigate the matter and caution that ticket examiner ?



Awaiting your favourable response.



With Regards


Narotam Raj
House No 17
Street 21
Nanganallur
Chennai
600061
[protected]

This is to bring to your notice that train number 15028 travelling from Samastipur to Ranchi has a malfunctioning AC-2 Tier coach in which the AC did not work today from the start of the journey.
The entire boggie has become suffocated and I am carrying a child aged 5 months for whose health such a condition is detrimental.
We book AC-2 tier tickets for nothing but airconditioning facility,and if this is not working then what is the point of spending thousands of rupees?

None of the junctions,Samastipur or Barauni had the facility to repair the malfunctioning AC!! So here I am, travelling in a closed and suffocated compartment after spending Rs 2102!!

Date of journey- 14/06/2011(from jabalpur to bilaspur)
train no. - 12854 amarkantak express
coach no. - S/7
berth no. - 48 (side upper)

side upper berth of sleeper coach of amarkantak express is still in its old position as it was when side middle berth was put into practice.After the removal of side middle berth it was to be done that side upper seat should be put back in its position.
To enter in the side upper seat is very troublesome as the space there is very less.
I was not able to enter in my berth. Whole night I had to sit by side and was not able to sleep.
I suffered a great loss of my peace of mind.
The next day I suffered from high fever due to this.
Also this ticket was booked in tatkal quota.
Railway says that it ensures the total comfortability of its passengers but it is not so.
Railway should bring back its side upper berth to its original position.
Railway should take strict actions for this.
This was all from my side.

Regards
akhilesh mishra
advocate(high court of chhatisgarh)

ticket not booked due to fail transction
Ticket History
Pnr Number: 0
Transaction ID: [protected]
Train No: 12801
Train Name: PURUSHOTTAM EXP
From Station: (BBS) To Station: (GAYA)
Date Of Journey: 17-Jun-2011
Class: SL Boarding: (BBS)
Resv Upto: (GAYA)
Date Of Booking: 15-Jun-2011
Total Fare: Rs 406.00
status(settlement requested) and reservation status(not booked)........the transation failure occured on 15 jun 2011 on i ticketing....so plz give some suggestion on this regard how could i recover money.
bank--indian bank

Hello Sir,
There are too few trains starting from Bangalore to Vijaywada. There is a huge demand for such trains especially starting in the evening hours. There is currently one train at 7:00 PM which is Yeshwantpur-Howrah express. It's almost impossible to get a berth in this train. You should be the first/second person in the queue to get a seat in this train i.e. you should be in the queue at 4:00 AM. Even all the bus services (private and Govt.) are completely full on the weekends. Private bus operators mint money by charging Rs. 1000 - Rs.1300 for a Volvo bus wheras a Tatkal ticket hardly costs Rs.400-450. Atleast a Friday and Sunday train in the evening in this route will help the public a great deal.

With best regards,
Uday

Dear Sir,

I have filed TDR on 29 Dec 2010 and my PNR No. is [protected] and almost 6 months has passed and till date I have not got my refund. The procedure says the money will be refunded within 90 days but here more than 180 days has passed.

I have also lodged the complain to Govt. of India Grevances vide complain No. MORLY/E/2011/02455
but no action has been taken. Request you kindly look into the matter and get my refund at the earliest.

A line of confirmation will be solicited.

Thanks & Warm Regards,
Rakesh Mishra
Mobile - +[protected]
email - [protected]@yahoo.com

Dear Sir,
I Dr Vivek Rungta Booked my bike(No-AS 06 F 3697,Model-TVS Aapache Black Colour) from NEW DELHI TO GUWAHATI on 10th June,2011 in Guwahati Rajdhani(Train No.-12424) along with my ticket. Receipt No. is 639955.
The Bike is loaded on New Delhi Railway Station in front of me but it is not delivered till now on Guwahati Railway Station. And it is expected to delivered on 11th June,2011 after arrival of train here at 8pm.
I kindly requested you please look into the matter and inform me.

Thanks and Regards.
Dr Vivek Rungta
Contact No.-[protected]
Email Id - [protected]@gmail.com

Dear Sir/Madam,
The traveler Shivangi Gupta (PNR - [protected]) is trying to canceling her I-ticket in reservation counter of Kalpi, Ditrict- Jaluan, Utter Pradesh (Pin Code: 285204) since morning at 7:30 am. But they are saying they cannot cancel ticket in this counter because this is online booked I-ticket. As per the cancellation guidelines given in irctc.co.in (" I-Ticket can be cancelled up to 72 hrs after the scheduled departure of train at any computerised reservation counter.") I-ticket can be canceled at any computerised reservation counter.

Please take some action against the responsible employee in railway reservation, Kalpi, Dist- Jalaun, Utter Pradesh.

--
Thanks and regards,
Manish Kumar Gupta
Member Technical Staff
C-DAC (GIST R&D),
NSG IT Park, Aundh, Pune- 411007
Ext:478
Direct:[protected]

myself Kumar gaurav working in ernakulam my brother booked motorcycle from Rohtak Jn. railwaystation to Ernakulam South Railway station on 31st may 2011 they had loaded on 7th june from rohtak station as per them it should reach to me by 9th june but till date i havent received vehicle registration no is HR12E1850 & receipt no is rok e 629109 when i went to ernakulam railway station they are responding we dont knw where it is wheere it is gone too much unresponsiveness kindly hellp me in finding out my bike origin was rohtak jn destination ernakulam south railway station

I have applied for railway subh yatra card and paid Rs 500 in this regards, my membership no.is [protected] dated 29/03/2011,it has been almost 3 months but still I have not received any card whereas as per your declaration it should be delivered within 15 days.i have already mailed them thrice but didn’t received any reply .plz look into the matter and deliver the same or return my amount at the earliest.

DON'T EVER THINK TO PURCHASE RAILWAY YATRA CARD

sir i m a defence personal and i had to travel from pathankot to visakahapatnam on 07 jul 11. i have been issued with a concession voucher indicating journry from chakki bank to visakhapatnam and no pathankot to visakhapatnam. the man sitting at the counter simply rejected my application saying get pathankot written on the application or travel by some other train.i m travelling by same route for last five years and have never experienced such type of problem. when i gave reference he simply said personal sitting at other station dont know the rules.also 01 in no lady sitting at the reservation counter simply reject the application of warrant saying she dont know hoe to process warrant/cv. sir in addition there is no management at the station people keep on standing outside waiting for their turn and the reseravtion staff leave the counter at own willing and nobody ask them even they remain absent for 01 - 02 hrs even.i suggest to rtecruit a professional staff at the station and i think indian raolway is same at all places if i can get reservation on the warrant from visakhaptanam it can be done at pathankot alsowith same document. number system should be there at station like all other places. the supervisor even does not listen to our problem they all behave like union.

Date : June 11, 2011

Dear Sir;

I was to travel with my family from Aluva (Kerala) to New Delhi by yesterday's (June 10th) Mangala Lakshadweep Express (12617). I had a confirmed ticket (PNR [protected]). The train departure time printed on the ticket was 11:10 but with an additional advise to reconfirm the time before departure. There were news reports that from yesterday the train timings would change due to the Monsoons. Hence I called up the Railway Enquiry through IVRS and after asking me for my train number and date of journey, it told me that the train would leave Aluva at 13:30. The same was also confirmed on the websites of Indian Railways and Southern Railways. I had tried to call the Aluva station to make a final enquiry as they are still on manual mode but their phone lines were not working for the past 2 days. Hence with these confirmations from IR's online systems I reached Aluva station with family at 1pm yesterday. I was horrified to learn that the train had left at 11:10 am as printed on my ticket and the data given to me by the various online systems of the Indian Railway were wrong. I brought this to the notice of the Station Master but he was helpless.

This error on the part of the Indian Railways has put me to a lot a hardship. First I missed the train and as I need to be in Delhi with family positively by Sunday evening, we have no other option but to take a flight today, which is costing me around Rs. 28,000/-. Further the cancellation of the 2A tickets makes me loose another Rs. 4,000/- (TDR requested).

I find it very stressful, both mentally and financially, as this loss was due to the implicit faith I reposed on the 'Award Winning' IVRS System of the Railways. I met a lot of passengers at the Aluva station who had suffered similarly to me. I request you to look into the matter and ensure that I get 100% refund as the missing of the train was entirely due to Indian Railway's faulty IVRS System.

With Regards;

Prakash N Menon
+91 [protected]

I travel daily between Talegaon to Pune by Local. Ideally it should take around 55 minutes to reach Pune station but because of the improper and lethargic management by pune manager, most of the time, the local stands 'OUTER side' at least for 10 to 20 minutes daily wasting entire travellers time. There is nither regret ever expressed nor they want to do so. How to bare such a irresponsible behavior on daily basis? people become furious daily but accept that nothing will happen even if we complaint. As there is no good frequesny of Local trains in Pune, we have to bare this on daily basis. Local running late is not informed in between stations. Cancellation never gets declared in advance. I have never seen a TC in first class as well ! 20% of the passangers in Ist class are ad hoc and generally are out of control to anyone.

Can someone look at this seriously to take some actions or atleast to prepare some action plans?

Dear sir,
I stay at bhayender and daily i found it difficult to board the trains cumming from virar, we can apparently see the space inside the compartment but the commuters standing on gate not allowing to board the train in the morning peak hours, they kick us if we try to forcefully get inside..

Kindly look into the matter and please please please take some serious action ...

Thanking you in anticipation ...

A Mumbaikar

Dear Sir,
This is to infrom you that i have applied for shubhyatra card on irctc on 24/05/11 but till date i have not received my card. as per irctc tat you will get it within 14 days from the data of apply.when i speak to Customer care they told me to write a mail to [protected]@irctc.co.in but i failed to get any response from their team.

Name : Ranjan Samal
Membership Number: [protected]
Location : Bhubaneswar
Mobile : [protected]

Dear Sir,

On 4th June 2011 I was travelling from Secundrabad to Howrah. I had an waitlisted ticket

from Guntur to Howrah (PNR:[protected]-I reserved my seat from Guntur since Secundrabad

Waitlist queue was too long) which was not confirmed by then, when I on boarded Falaknuma

Express (12704) on 4th afternoon from Secundrabad. Since I am not authorised to travel with

an waitlisted ticket I bought a general ticket to Howrah. TT charged me some penalty upto

Howrah since I was travelling in Sleeper class. Later my waitlisted ticket to Howrah (from

Guntur) got confirmed which left me with 2 valid tickets from Guntur to Howrah. May I

request some refund since a single person was charged twice for the fare. I am enclosing

herewith all my original Tickets for your kind consideration.

Regards,

Anish Sen ([protected]/[protected]

Bank Account Number for Refund:[protected]
HDFC Bank Saltlake BA-3 Sector I;Kolkata - 700064