[Resolved] Indiatimes Shopping — indiatimes not shipping samsung s3

boyof82

from Delhi, Delhi

Address:

Delhi

I ordered a galaxy s3 smartphone on indiatimes website bearing order number [protected] on 29th september, 2012. The product was expected to be shipped on 6th october but sadly till date it has not been shipped to me. I have been calling the customer service department everyday for the last one week and I never get a satisfactory reply from them. They keep raising complaints and give false promises that the product will be shipped soon. Today they told me that the product is not available,but instead it shows as in stock on their website. Can't believe they are advertising one samsung s3 to be won everyday when they can't even ship it to people who have already paid in full.
Coming from times of india stable I was sure that I wouldn't face any problems with it but I was wrong. Won't recommend anyone to buy anything from their site. Now I am even apprehensive of cancelling the order. I am sure they will harass me forever to get a refund. Don't know what to do other than approaching the consumer court.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

VIJAY KUMAR

from New Delhi, Delhi

Indiatimes Shopping — Indiatimes shipment not deliver to me

Way Bill No.[protected] Ref. No.2080579 Delivery Date : 12/06/2009

I REQUEST YOU PLEASE CHECK THIS WHERE DELIVERED AND WHICH PERSON

I AM NOT RECD. THIS SHIPMENT ON DATED[protected]

- VIJAY KUMAR

- Ph. [protected]

koteswara rao.kodali

from Hyderabad, Telangana

i placed order for tvc vac along free gifts 1)nazar raksha kavacch, 2)ekmuki rudraksh published on26sept2009, on same day i, orderd above and amount by credicard order no [protected] . it also no given phones r working no response even for my mails so far my order not sent to me ...koteswararao.kodali hyderabad

IndiaTimes.com Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Greetings from Indiatimes Shopping.

We sincerely apologize for the inconvenience. your complaint has been registered with us. You will receive a call from our Customer Help Desk within 2-3 hours. We look forward to resolve your issue as soon as possible.

Thanks,

Indiatimes Shopping

Akbar Basha

Boyof82,

Did you receive the product from them? If yes when exactly??? Because I am planning to order a Galaxy S3 from their website..

IndiaTimes.com Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your refund has been processed from our end on 2nd November, 2012 and we request you to wait for the same. We apologize once again for the inconvenience and look forward to have you shopping with us again.

Thanks,

Indiatimes Shopping

rocks20

from Delhi, Delhi

Hi,

I had ordered a phone on 20th Nov'12 with order number - [protected] and is due to be delivered by 30th Nov'12. But, since then there is no change in shipment status along with no status information shared until now. It only shows order verified. That's it

I am doubtful for delivery on due date with current status and don't think it will get delivered by that time.

I have planned to send it as a gift to my relative. Please clarify when the shipment will be couriered from your side along with AWB tracking number.

Will appreciate earliest response from your side.

Thanks,