Claimed

IndiaTimes.com Complaints & Reviews

2.2
Last updated Jun 15, 2023
Complaints 811
Resolved
325
Unresolved
486
Quick Links
Statistics
Share
Contacts

File a complaint to IndiaTimes.com

Having problems with IndiaTimes.com?

File a complaint and get it resolved by IndiaTimes.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
IndiaTimes.com
Customer Service Contacts

IndiaTimes.com Phone Numbers

Phone
+91 90 2466 6666
31
12
+91 90 2488 8888
16
10
+91 12 4451 8550
9
8

IndiaTimes.com Website

IndiaTimes.com Head Office Address

Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3
Gurgaon
Gurgaon District
Haryana
India
122016

IndiaTimes.com reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
parthapratimb
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional Customer Service

Address:West Bengal

Order no. [protected] on Apr 10, 2012 AIO printer HP Officejet 6500a Plus - E710n Printer. Committed delivery time, within 10 days

I spoke and wrote to Indiatimes on the 8th day of the order to check the shippig date, they confirmed they have stock and will deliver shortly. Since then there were several commitments on resoulution. I wrote to OPERATIONS HEAD, there was no reply. Then suddenly, without any prior communication...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nitmali
from Mumbai, Maharashtra
Report
Copy

Wrong Delivery

Address:Mumbai City, Maharashtra

I orders for a book "The Secret" by Rhonda Byrne to Indiatimes Shopping on 29 February 2012.
My Order no:[protected], Tracking no. [protected].
They delivered a wrong book titled "The Secret of the Nagas" authored by "Amish"
I emailed them several times, but no response.
Please help me.
Nitin Shah...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
K
Khadija Mansoor
from Noida, Uttar Pradesh
Report
Copy

unusable ,unsafe rotimaker

Address:Bangalore, Karnataka

I purchased a rotimaker from india times shopping on line- on 15th march 2012-product was substandard,unusable and unsafe causing burns on the fingers due to improper insulation I asked for return of product on 17th march but inspite of numerous reminders by mail and by phone ,this has not been done YET.Usual answer is it will take 2-3 working days more!!now it is OVER A MONTH and no action has been taken,
If this is how they deal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sunilmishra35
from Mumbai, Maharashtra
Report
Copy

REFUND after order cancellation

Sir,
I have cancelled an order worth Rs 1500/- (Multi-purpose tool kit) from indiatimes online shopping on 10th Jan'2012 after delivery. they have changed the status of order on their webpage as cancelled but neither my refund has come nor they have picked their delivered item.

Requesting for some clarification.

Regards,

Sunil Mishra
Mumbai...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Agra, Uttar Pradesh

Order No:[protected]/Case Id. 184255


This has ref to above order no, It was told me on phone by indiatimes shopping customer care representative that this order is been canceled.
I can't understand for the same.
firstly you guys book the order and then indiatimes shopping given me INVALD tracking no-(Courier Name- AFL) (AWB No.- [protected]) for the courier and on calling n no of times indiatimes...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
avirohini
from Chennai, Tamil Nadu
Report
Copy

email on desktop not opening

Address:Himachal Pradesh

I am unable to open my desktom e-mail registered with the www.indiatimes.com. [protected]@indiatimes.com for last one week....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
a_k_s38
from Bengaluru, Karnataka
Report
Copy

mail not opening on desktop

Address:Bokaro, Jharkhand

E- mail account is not openig for last 15days on my desk top or on any other desk top. Contneously showing Error on net while net work is functioning well...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
J
jmbhalodia
from Jetpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not dispatch and no refund

Address:Rajkot, Gujarat

Dear Sir,

I order two item from your indiatimes shopping online sites on 31st of march.
Till today I have not received any item or any information regarding the dispatch confirmation.
I had talk to customer service 4 times.

At first time person who taking my call told me that the ordered items are not stock you have to wait for 4 more days.
At second times person who taking my call told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
ninth
from Hyderabad, Telangana
Report
Copy

Cancelled orders

Address:Rangareddy, Andhra Pradesh

Order# [protected] Apr 1, 2012 iBall Headsets i630MV - Headset with MIC-in-Volume Control - New (1) - Cancelled

Order# [protected] Mar 3, 2012 iBall Multimedia Keyboard Slim USB - New (1) - Cancelled

Order# [protected] Feb 17, 2012 Intex Keyboard Slim Corona RB PS2 (1) - Cancelled

Order# [protected] Feb 17, 2012 Intex Multimedai Headphone Hip Hop (1) - Cancelled

ALL OF MY FOUR...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mbhagat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of the product/order cancelled

Address:Delhi

Hi I placed the order on 04/05/2012 and recieved the confirmation below:

Dear Manish Bhagat,
We thank you for placing an order with www.shopping.indiatimes.com. Your Order details are listed below. You may also track your order at My Account.

Order ID: [protected] Shipping Address:
default Manish C1/40 Raju park sain delhi, DELHI 110062 INDIA [protected]
Order Date: 06 Apr 2012
Order...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
R
ROHITRG92
from Delhi, Delhi
Report
Copy

NOT REFUND MY MONEY TILL 2 MONTHS

Address:Haryana

SIR I HAVE ORDERED ON SHOPPING.INDIATIMES.COM ON 20TH JAN. THEY PROVIDES THE ORDER NO:- [protected] & [protected]. FIRSTLY THE HAVE PROVIDE A OPTION FOR CHECK THE DELIVERY LOCATION WITH THE HELP OF PINCODE. I HAVE CHECK THE DELIVERY LOCATION AND THEY SHOWS PRODUCT DELIVERED ON THIS PINCODE.
AFTER THAT I ORDER THE 2 PIECE OF SAMSUNG 1232. NOW THEY TOLD ME THAT IS NON-SERVICEABLE AREA. THEN I HAVE COMPLAINT ON SITE FOR CANCELLATION...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajanj2
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE PHONE ORDER CANCELED

Address:Surat, Gujarat

ORDER CANCELED FROM INDIATIMES.COM AFTER USING MY MONEY UNTILL 13 DAYS. NOW I WANTS MY MOBILE OR COMPENSATION OF FULL AMOUNT OF MOBILE.

ORDER NUMBER : [protected]
PRODUCT NAME : LG Optimus Black P970 (Black) (1)
ORDER DATED : Mar 20, 2012
STATUS : Cancelled (after 13days.)

MY COMPLAINT TO INDIATIMES.
Case Id. 174049
Order No:[protected]Sub-order No:00001Issue Type:ComplaintSub-Issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitinkumargupta
from Pune, Maharashtra
Report
Copy

Defective product not collected since 45 days and not refund money

Address:Mumbai City, Maharashtra

My Indiatimes shopping OrderNumber is:--[protected] and my complaints no is:--114739.
I had purchased "Kid Tent" and pay 700 Rs. Now I don't want to use this product and refund my money.I have call around 20 times for the same to Indiatimes shopping customer care.
Need help.

Regards
Nitin Kumar Gupta
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
saikat007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT GIVING INVOICE PRODUCT NOT WORKING CANNOT GET WARRANTY

Address:North 24 Parganas, West Bengal

I have purchased a t(Transcend 8GB T3 slim)order number[protected] from Indiatimes Shopping. I have been asking for the invoice of order no.[protected] for 4 months now,but no response from Indiatimes Shopping and i cannot replace my product which under manufacture warranty due to absence of Invoice not provided from India times shopping.I want immediate solution of the problem . Please make sure the invoice get delivery to the below address:br...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
gmundra
from Pune, Maharashtra
Report
Copy

Defective product shipped and not replacing/refunding

Address:Jaipur, Rajasthan

I purchased a Heater from Indiatimes shopping which was delivered damaged. Upon calling the customer support they were unable to log a complaint for 5 days as their system was not running.
When I was finally able to register the complaint, they promised they would replace the product in 5-7 days. It has been 60 days and even after over 100 phone calls and emails, there is no change in the situation. I wrote to the escalation manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BanurekhaA
Report
Copy

Not Delivered

Address:Kanchipuram, Tamil Nadu

Hi Sir/Madam,

Pls help me to get my product or refund my amount.
I am struggling to receive my ordered product for the past 25 Day's. I PAID for the product & waiting for delivery or refund.

UNJUSTIFIED RESPONSE from Indiatimes shopping:
16-Mar-2012: Customer Serivce told me that, they are waiting for MERCHANT reply & asked to wait for 24hrs.
19-Mar-2012: Still they asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smrutirpanda
from Mumbai, Maharashtra
Report
Copy

Wrong Product Dispatch

Address:Gujarat

Hello There,
As per repeated discussion regarding my order id - [protected], I have received wrong color model which is not mentioned on your product description page.
As on product description page of HTC Incredible S you have only mentioned BLACK & RED color. But you have sent me WHITE colored model which not at all acceptable by any customer. Also I had confirmed the order and payment details to your support line after...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jiten Patil
from Pune, Maharashtra
Report
Copy

Delivered Defective product and no service

Address:Pune, Maharashtra

1. I booked order on 23 nov 11 for room heaters(2) on Indiames shopping .
2. After waiting long time for response i called sometime after 5 Dec.
3.Indiatimesshopping executive told me at that time oder has been canceled due to some technical problem from indishopping side. I need to forget about it or book new order.(you may check call records)
4.After that i got parcel at my side on 16 Dec without any information for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MinalD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received single issue of Magazine

Address:Pune, Maharashtra

I have subscribed for Femina Hindi Magazine for my Uncle in the Month of Oct 2011 . I have done online payment of Rs 1450/- for the same Order No[protected]. Till date I have not received a single issue.
After communicating on email I received response saying that I will get it from the month of Dec 2011. Now it is March 12 still I have not received it.
When I asked for the status in Dec on phone they registered complaint(Ref...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Amal Samanta
from Bengaluru, Karnataka
Report
Copy

Non Refund of payment made for order cancelled by them

Address:Nashik, Maharashtra

From: "[protected]@indiatimes.co.in" <[protected]@indiatimes.co.in>
To: [protected]@yahoo.co.in
Sent: Wednesday, 22 February 2012 4:29 PM
Subject: [Order:[protected]] Order Cancel Notification

Dear Amal Samanta,

We are processing your refund for the following item(s).
Order ID: [protected] Billing Address:
AMAL SAMANTA AMAL Plot-8 Vanashree Hsg Nasik,...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy