[Resolved]  Indiatimes Shopping — Indiatimes shopping cheating customers

Address:a2zShopping Limited, Top Floor, 10, Darya Ganj, New Delhi-110002, India., New Delhi, Delhi
Website:shopping.indiatimes.com

Hi,

I am Dhrumil Bhankhar.

I placed one order in indiatines shopping online.I paid online for that order in advance. Order includes one logitech keyboard & one quatium webcam. But they delivered one crap quantium keyboard & marked the order as delivered!...

I registered the complain in their customer care. They provided the resolution date & it hase been 1 month the resolution date has gone!. Still I didn't get any resolution form them. I called several time to customer care & every time they say it will be resolved within few days!...

I already sent the wrong delivered product back & they keeps on rejecting my sent back product!...

Please help me out of this. I have refered several forums & got that it is not just the case with me. India times shopping is most famous for fraud in online shopping!!...

Order & Case Details are as under:

Order No. : [protected]
Order Date : 16-May-2013 08:29 PM
Case Id : 879356
Expected Resolution Date :Jun 17, 2013

I am having all the proofs with me. I have taken photographs of fake product along with original bill that I ordered on the spot. I am also having all the recording of conversation with their responsible persons who keeps on saying that you will get callback within 24 hours & they never called back!!.. Also in the recording they mention that withing 7 days it will be resolved. Every time I

get only same answer & no action at all!!.. All are fake promises!..

My contact information : [protected]@gmail.com. I have attached the photographs along with bill.

Thanks & Regards,
Dhrumil Bhankhar
+3 photos
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Aug 14, 2020
Complaint marked as Resolved 
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India times shopping fraud — Cheating case

Recently I order one book from Indiatimes shopping and made payment thru credit card, I was told that book will reach in 15 days.
Later on after 15 days they told me book is out of stock and we will refund the money back.
However to my shock I found that instaed of returning my money back, they gave me gif voucher and told me that I can utilize this gift voucehr to purchase someother product.This was shocking from company like INDIATimes shopping.

If a consumer is asking for shroud for dead man and he paid for that, India times will say we donot have stock of shroud but we will not return ur money back instead u prucahse oxygen cylinder for dead man.

ITS really shame.
Hi, I ordered a product through India times ...I received a bluetooth headset which does not work.. I tried calling customer care and found the the number does not exists ( Karnataka [protected] )... Please dont get cheated.

Indiatimes — Cheating customers

I had placed an odder with indiatimes my oder No[protected] which was never dileverd after repeted mails and phone calls my money was retrund to my account i think these pepole are cheating and using the money of public free of intrest they dont have any thing to sell they have just advertised so you get tempted and pay them money they use the money and you chase them they say they are investegating and one fine day they retrun the money depend how you are taking action is there any way to save the public from such online shoping companys
This happened with me 3 times. They persuaded me to buy their book club membership. After that I ordered for books for 3 times. And every time each book was out of stock. They are giving me Gift Certificates and not returning my money.

India Times Shopping — Cheating by providing wrong information

I have raised an order :[protected] and received the product. After placing the order one of the India times shopping executive called me and offered me for a member ship card, with which I will get discount on India times product and Rs:500/-- discount coupon,which I can use in Big Bazaar shopping mall and one more supermarket(I think Vishal super market ) . and said there is no other hidden condition. so I provided the credit card details and they deducted Rs 525/,, from my account.
And told me like,he hill send the coupon in the same shipment what I have order[protected].

But till now I did n't received the Rs.500/-- coupon and When I called customer care helpline number their executive told that there is no coupon like that in this offer.
.
Hey it happened with me also. But my case is little better. The executive called me and told that they are giving indiatimes membership to there existing customers and they will get upto 40% discount on indiatimes shopping and for membership a subscription fees of Rs 525 will be charged and I will also get a Gift voucher redeemable at Vishal, big bazar and indiatimes + 1 gift worth Rs. 125. So I place a order for the membership with them.

When I received the order from Indiatimes I was shocked. It turned out the the membership was a "book club membership" and will get discounts only on books and also received a B grade movie CD with it. and there was no Gift voucher"

I called indiatimes asking for the gift voucher. They said it would me Emailed to you. Even my continuous asking about the voucher and usual replies from them telling the server is down the server is doen from indiatimes it took them 4 months to get the voucher and they said it will only be redeemable at indiatimes shopping.

Dear Sai Chand Uppala I think you should call there call centre numbers and tell them that you ordered a "Book club membership" because my case is also same like yours and if you are lucky you might get a Gift Certificate from them...
I agree !! I also received a call 'but i m not going to accept their cousrier now..as you all have make awared me about the cheating of india shopping ..thanks all..
Dear Dhrumil,

We have come across this old review that you have posted. As per our records, the issue stands resolved.

Thanks,

Indiatimes Shopping.
Dear Dhrumil,

We have come across this old review that you have posted. As per our records, the issue stands resolved.

Thanks,

Indiatimes Shopping.
Dear Indiatimes Shopping,

My case is not resolved actually. You just turned it to another case which is still going on. Check your records properly if you are having them!!!...

Not Me alone!!... All here are complaining same !!!.. This is the tagline for indiatimes..

"Once you give money to indiatimes, You will never get it back!!... You will never get the thing of your choice and your money will always bring you worthless thing!!...".

You gave gift coupons not full refund!!!... & I hardly found the thing worth buying from indiatimes using gift coupons. When I bought something again they said it is out of stock!!!.. I again trapped in the process!!...

Believe me, Indiatimes is totally crap!!!... There is no shop actually it's cheating business only!!!... Not only me, Every voice in the review is telling the same!!...

Buy from your local market but don't go for Indiatimes!!!... Even for Indiatimes employee, just leave this cheating company. It will not give you any good future!!...
Dear Dhrumil,

We can understand inconvenience caused to you, we would like to inform you that earlier the was on escalation desk and when we came across the records your issue stands resolved from our side.

Thanks,

Indiatimes Shopping.

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