[Resolved]  Indiatimes Shopping — Product Without Invoice IndiaTimes Shopping

I have bought Samsung Tab2 by order number # [protected] on 16thAug2012 from India times shopping website. Firstly there were delivery issue where it was not clear from your end that delivery was returned or item will be delivered to me or not. That time I have coordinated with courier company & manage delivery somehow.


However item doesn’t having valid Invoice, where Invoice should have IMIE number & based on that Invoice will be considered as valid invoice. For that I have updated case ID and doing follow-up with Customer case on # [protected] & also on # [protected] with Mr. Ravi Chaudhry and already provided my IMIE number available on device.


I have contacted to Modi Infosol Pvt. Ltd (Gurgaon) but they also told to contact IndiaTimes as they sold via IndiaTimes.


Since 23rdAug I have been told that I will receive Invoice in one day by Ravi & Customer care but I haven’t receive till that & every time I have asked to contact Mr Ravi or Customer visa versa but couldn’t getting proper answer too.


In Listing there was clearly mention that I can avail Samsung Promo offer but Samsung also unapproved the request due to IMEI not available in Invoice. Also Valid Invoice require for Warranty purpose too.


I am not understand the reason for not providing Valid Invoice on this, if its genuine product with proper tax paid.

Thanks,
Vikas Sharma