[Resolved]  IPTV BSNL — REFUND MODOM MONEY AND DOING FROGED WITH ME FROM YOUR MARKETING PERSONNELS

Address:

Uttar Pradesh

fromranjeet tiwari <[protected]@gmail.com>
[protected]@myway.in

dateWed, May 5, 2010 at 5:15 AM
subjectFwd: withdraw my connection
mailed-bygmail.com

hide details May 5 (10 days ago)


Dear Customer Care,
today discussion held with you execuive at 9.38AM no [protected], regarding my complain and related to my connection withdral, you ask me that my SETTOP BOX WAS PURCHASE and you ask me that at the time purchase yor executive give of Rs 500.00 receit and receive from me.
I have receipt of Rs.1500.00
Once again i want to ask you not your any executive inform me for my settop box purchase nor any receipt give me.
On my complain reference given by me in my latter your customer care inform me.
Today customer care ask me that my money will not refund by IPTV(MYWAY), your executive are false and thief and donig Forgery with me.
So my humbel request to you please return my Rs.1500.00.

I need your reply through mail.

Thanks

ganesh tiwari [protected],
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

- Show quoted text -
Date: Sun, May 2, 2010 at 7:21 PM
Subject: withdraw my connection
To: [protected]@myway.in
Cc: surender.[protected]@myway.in



Dear Customer IPTV,

My connection installed in the month of July 2009 and my payment wide cheque no 70475411, ICICI bank dt 06/07/09,Recpt No 009288, received by Mr.Ravi srivastava, on that time Mr. Ravi ask me that connection will run free for 3 months and after 3 months IPTV charge Rs. 50/per month as rent and you take any of the package for channels.
However, MYWAY charged Rent from very first month and no body inform me for this. I speak to Mr.Praveen Singh, local Marketing head in Varanasi, he assure me that the monthly charge will refund in monthly recharge package. However, until date not refund to me.
In the month of December my balance was low MYWAY IPTV send me massage for recharge my account and I recharge through Praveen singh of Rs 1000.00, and after few days your customer care ask me that one offer promoted by IPTV on recharge package for double , then I recharge 500.00.
In the month of April customer care ask me that my balance was Low please recharge your account, I complain the customer care that how my account becomes low because I recharge in Dec-09.
On 3rd April I speak to Mr.Vishal customer care at 4.45 PM for withdraw the connection, he reply me that my SETTOP BOX was purchase by me.
I was surprised because I not purchase the settop box and I have receipt only Rs 1500.00 from the installation time , who ask for purchase the settop box and who purchase that , and who purchase.
I have no any receipt for Rs.500.00 and I have no any information for purchase of settop Box. Your customer care inform me on my complain at 3rd April.
All these false with me from your marketing personals I Want to Withdraw my connection and I request to you please REFUND MY Rs 1500.00 deposited for settop box on July 09.
One other incidence held with me and I write the complain to your manager Mr.Moine Khan at Lucknow, till date I have not receive any reply from Mr.Moin.
This is your executive not responding the complains, how I stay with you.
SO PLEASE REFUND MY MONEY AND WITHDRAW CONNECTION ON 29TH MAY 2010 BECAUSE I RECHARGE MY ACCOUNT.
I SEND THE PREVIOUS MAIL SENDED BY ME TO MR.MOINE KHAN LUCKNOW AND VERYFY FROM YOUR LEVEL.
THANKS
GANESH TIWARI
[protected],VARANASI
[protected]



Reply Forward

Reply |ranjeet tiwari to help
show details May 6 (9 days ago)


This is reminder mail, ihave not receive your reply on my complain.
Yuor executive not give correct information regading connection detais and rent/ purchase of settop box.
All your excuitve doing FROGERY for complet his targets.
I once again requesed to you RETURN MY Rs.1500.00


I wait your reply on mail.

Thanks

Ganesh Tiwari
Varanasi
[protected]
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

- Show quoted text -
Date: Wed, May 5, 2010 at 5:15 AM
Subject: Fwd: withdraw my connection
To: [protected]@myway.in



Dear Customer Care,
today discussion held with you execuive at 9.38AM no [protected], regarding my complain and related to my connection withdral, you ask me that my SETTOP BOX WAS PURCHASE and you ask me that at the time purchase yor executive give of Rs 500.00 receit and receive from me.
I have receipt of Rs.1500.00
Once again i want to ask you not your any executive inform me for my settop box purchase nor any receipt give me.
On my complain reference given by me in my latter your customer care inform me.
Today customer care ask me that my money will not refund by IPTV(MYWAY), your executive are false and thief and donig Forgery with me.
So my humbel request to you please return my Rs.1500.00.

I need your reply through mail.

Thanks

ganesh tiwari [protected],
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>
Date: Sun, May 2, 2010 at 7:21 PM
Subject: withdraw my connection
To: [protected]@myway.in
Cc: surender.[protected]@myway.in



Dear Customer IPTV,

My connection installed in the month of July 2009 and my payment wide cheque no 70475411, ICICI bank dt 06/07/09,Recpt No 009288, received by Mr.Ravi srivastava, on that time Mr. Ravi ask me that connection will run free for 3 months and after 3 months IPTV charge Rs. 50/per month as rent and you take any of the package for channels.
However, MYWAY charged Rent from very first month and no body inform me for this. I speak to Mr.Praveen Singh, local Marketing head in Varanasi, he assure me that the monthly charge will refund in monthly recharge package. However, until date not refund to me.
In the month of December my balance was low MYWAY IPTV send me massage for recharge my account and I recharge through Praveen singh of Rs 1000.00, and after few days your customer care ask me that one offer promoted by IPTV on recharge package for double , then I recharge 500.00.
In the month of April customer care ask me that my balance was Low please recharge your account, I complain the customer care that how my account becomes low because I recharge in Dec-09.
On 3rd April I speak to Mr.Vishal customer care at 4.45 PM for withdraw the connection, he reply me that my SETTOP BOX was purchase by me.
I was surprised because I not purchase the settop box and I have receipt only Rs 1500.00 from the installation time , who ask for purchase the settop box and who purchase that , and who purchase.
I have no any receipt for Rs.500.00 and I have no any information for purchase of settop Box. Your customer care inform me on my complain at 3rd April.
All these false with me from your marketing personals I Want to Withdraw my connection and I request to you please REFUND MY Rs 1500.00 deposited for settop box on July 09.
One other incidence held with me and I write the complain to your manager Mr.Moine Khan at Lucknow, till date I have not receive any reply from Mr.Moin.
This is your executive not responding the complains, how I stay with you.
SO PLEASE REFUND MY MONEY AND WITHDRAW CONNECTION ON 29TH MAY 2010 BECAUSE I RECHARGE MY ACCOUNT.
I SEND THE PREVIOUS MAIL SENDED BY ME TO MR.MOINE KHAN LUCKNOW AND VERYFY FROM YOUR LEVEL.
THANKS
GANESH TIWARI
[protected],VARANASI
[protected]





Reply Forward

Reply |ranjeet tiwari to help
show details May 10 (5 days ago)

fromranjeet tiwari <[protected]@gmail.com>
[protected]@myway.in

dateMon, May 10, 2010 at 3:12 AM
subjectFwd: withdraw my connection
mailed-bygmail.com

hide details May 10 (5 days ago)


This is again reminder that not any persons contact to me regardingmy complan.

and i have not receive any repy from our side.

reply me urgent.

Thanks
Ganesh Tiwari
[protected]
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

- Show quoted text -
Date: Thu, May 6, 2010 at 2:03 PM
Subject: Fwd: withdraw my connection
To: [protected]@myway.in



This is reminder mail, ihave not receive your reply on my complain.
Yuor executive not give correct information regading connection detais and rent/ purchase of settop box.
All your excuitve doing FROGERY for complet his targets.
I once again requesed to you RETURN MY Rs.1500.00


I wait your reply on mail.

Thanks

Ganesh Tiwari
Varanasi
[protected]
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

Date: Wed, May 5, 2010 at 5:15 AM
Subject: Fwd: withdraw my connection
To: [protected]@myway.in



Dear Customer Care,
today discussion held with you execuive at 9.38AM no [protected], regarding my complain and related to my connection withdral, you ask me that my SETTOP BOX WAS PURCHASE and you ask me that at the time purchase yor executive give of Rs 500.00 receit and receive from me.
I have receipt of Rs.1500.00
Once again i want to ask you not your any executive inform me for my settop box purchase nor any receipt give me.
On my complain reference given by me in my latter your customer care inform me.
Today customer care ask me that my money will not refund by IPTV(MYWAY), your executive are false and thief and donig Forgery with me.
So my humbel request to you please return my Rs.1500.00.

I need your reply through mail.

Thanks

ganesh tiwari [protected],
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>
Date: Sun, May 2, 2010 at 7:21 PM
Subject: withdraw my connection
To: [protected]@myway.in
Cc: surender.[protected]@myway.in



Dear Customer IPTV,

My connection installed in the month of July 2009 and my payment wide cheque no 70475411, ICICI bank dt 06/07/09,Recpt No 009288, received by Mr.Ravi srivastava, on that time Mr. Ravi ask me that connection will run free for 3 months and after 3 months IPTV charge Rs. 50/per month as rent and you take any of the package for channels.
However, MYWAY charged Rent from very first month and no body inform me for this. I speak to Mr.Praveen Singh, local Marketing head in Varanasi, he assure me that the monthly charge will refund in monthly recharge package. However, until date not refund to me.
In the month of December my balance was low MYWAY IPTV send me massage for recharge my account and I recharge through Praveen singh of Rs 1000.00, and after few days your customer care ask me that one offer promoted by IPTV on recharge package for double , then I recharge 500.00.
In the month of April customer care ask me that my balance was Low please recharge your account, I complain the customer care that how my account becomes low because I recharge in Dec-09.
On 3rd April I speak to Mr.Vishal customer care at 4.45 PM for withdraw the connection, he reply me that my SETTOP BOX was purchase by me.
I was surprised because I not purchase the settop box and I have receipt only Rs 1500.00 from the installation time , who ask for purchase the settop box and who purchase that , and who purchase.
I have no any receipt for Rs.500.00 and I have no any information for purchase of settop Box. Your customer care inform me on my complain at 3rd April.
All these false with me from your marketing personals I Want to Withdraw my connection and I request to you please REFUND MY Rs 1500.00 deposited for settop box on July 09.
One other incidence held with me and I write the complain to your manager Mr.Moine Khan at Lucknow, till date I have not receive any reply from Mr.Moin.
This is your executive not responding the complains, how I stay with you.
SO PLEASE REFUND MY MONEY AND WITHDRAW CONNECTION ON 29TH MAY 2010 BECAUSE I RECHARGE MY ACCOUNT.
I SEND THE PREVIOUS MAIL SENDED BY ME TO MR.MOINE KHAN LUCKNOW AND VERYFY FROM YOUR LEVEL.
THANKS
GANESH TIWARI
[protected],VARANASI
[protected]







Reply Forward

Reply |ranjeet tiwari to vinay.singh
show details May 11 (4 days ago)

fromranjeet tiwari <[protected]@gmail.com>
tovinay.[protected]@myway.in

dateTue, May 11, 2010 at 2:41 AM
subjectFwd: withdraw my connection
mailed-bygmail.com

hide details May 11 (4 days ago)


Dear Mr.Vinay,

I am forward my complain to you and i want reply and solve my complain.
I am very sorry to say that no body reply to me.
I think you reply me and solve my complain.

Thanks
Ganesh Tiwari
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

Date: Thu, May 6, 2010 at 2:03 PM

- Show quoted text -
Subject: Fwd: withdraw my connection
To: [protected]@myway.in



This is reminder mail, ihave not receive your reply on my complain.
Yuor executive not give correct information regading connection detais and rent/ purchase of settop box.
All your excuitve doing FROGERY for complet his targets.
I once again requesed to you RETURN MY Rs.1500.00


I wait your reply on mail.

Thanks

Ganesh Tiwari
Varanasi
[protected]
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>

Date: Wed, May 5, 2010 at 5:15 AM
Subject: Fwd: withdraw my connection
To: [protected]@myway.in



Dear Customer Care,
today discussion held with you execuive at 9.38AM no [protected], regarding my complain and related to my connection withdral, you ask me that my SETTOP BOX WAS PURCHASE and you ask me that at the time purchase yor executive give of Rs 500.00 receit and receive from me.
I have receipt of Rs.1500.00
Once again i want to ask you not your any executive inform me for my settop box purchase nor any receipt give me.
On my complain reference given by me in my latter your customer care inform me.
Today customer care ask me that my money will not refund by IPTV(MYWAY), your executive are false and thief and donig Forgery with me.
So my humbel request to you please return my Rs.1500.00.

I need your reply through mail.

Thanks

ganesh tiwari [protected],
[protected]


[protected] Forwarded message[protected]
From: ranjeet tiwari <[protected]@gmail.com>
Date: Sun, May 2, 2010 at 7:21 PM
Subject: withdraw my connection
To: [protected]@myway.in
Cc: surender.[protected]@myway.in



Dear Customer IPTV,

My connection installed in the month of July 2009 and my payment wide cheque no 70475411, ICICI bank dt 06/07/09,Recpt No 009288, received by Mr.Ravi srivastava, on that time Mr. Ravi ask me that connection will run free for 3 months and after 3 months IPTV charge Rs. 50/per month as rent and you take any of the package for channels.
However, MYWAY charged Rent from very first month and no body inform me for this. I speak to Mr.Praveen Singh, local Marketing head in Varanasi, he assure me that the monthly charge will refund in monthly recharge package. However, until date not refund to me.
In the month of December my balance was low MYWAY IPTV send me massage for recharge my account and I recharge through Praveen singh of Rs 1000.00, and after few days your customer care ask me that one offer promoted by IPTV on recharge package for double , then I recharge 500.00.
In the month of April customer care ask me that my balance was Low please recharge your account, I complain the customer care that how my account becomes low because I recharge in Dec-09.
On 3rd April I speak to Mr.Vishal customer care at 4.45 PM for withdraw the connection, he reply me that my SETTOP BOX was purchase by me.
I was surprised because I not purchase the settop box and I have receipt only Rs 1500.00 from the installation time , who ask for purchase the settop box and who purchase that , and who purchase.
I have no any receipt for Rs.500.00 and I have no any information for purchase of settop Box. Your customer care inform me on my complain at 3rd April.
All these false with me from your marketing personals I Want to Withdraw my connection and I request to you please REFUND MY Rs 1500.00 deposited for settop box on July 09.
One other incidence held with me and I write the complain to your manager Mr.Moine Khan at Lucknow, till date I have not receive any reply from Mr.Moin.
This is your executive not responding the complains, how I stay with you.
SO PLEASE REFUND MY MONEY AND WITHDRAW CONNECTION ON 29TH MAY 2010 BECAUSE I RECHARGE MY ACCOUNT.
I SEND THE PREVIOUS MAIL SENDED BY ME TO MR.MOINE KHAN LUCKNOW AND VERYFY FROM YOUR LEVEL.
THANKS
GANESH TIWARI
[protected],VARANASI
[protected]