Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Mobile — Unwanted message

Daily i'm receiving more than 10 sms from 59595. I don't know how to stop this service. I have sended STOP message to 59595 with the charge of Rs.1.20, but no response, and then i tried UNSUBSCRIBE to 59595 with the charge of Rs. 1.20, now i' getting message like as given below.

"due to techical issue, we are not able to process your request. please try agin."

I've tried up to 10 times (for each time they deducted Rs 1.20, its nearly Rs 12 + (1.20 * 2) = Rs. 14.40.

No use in sending unsubscribe message. still i'm getting message from 59595.

I completely agree with this, what takes them 40 days to stop/deactivate messaging these useless messages, it doesn't even take 1 day to activate it.

BSNL — unsubscribe wap zoom bollywood video service

My mobile No is [protected]. BSNL wap service is deducting Rs.30 per month for bollywood zoom videos of the day. I want to unscribe this with immediate effect.They are not giving us the unscribing provision and deducts without prior notice. with regards Shahadevan

book the complaint in the following url

http://www.vas.bsnl.co.in/vas/customer_care.jsp

BSNL — unsubscribe message service

Hi I m Prikhyat Sharma and i m a bsnl customer. I have been receiving messsages from wap.indiatimes.com. Its zoom bollywood videos message service from 58888. I want to unsubscribe it. Kindly stop sending these messages on my mobile. My mobile No. is [protected]

BSNL Broadband — frequent disconnection of net

till i got the net connection, there is a problem of frequent disconnection, the number they gave me at the time of connection is not working,

I am fed up trying to get across bsnl call centre .I would request the mass never to take a broad band connection of bsnl, niether have a landland..I have two connections over 15years and i am suffering and unable to understand how to sort the issue..With my busy sechdule and travel I am unable to sort this out, One can keep dialing the entier day to complain and get the fingers number but the phone lines would never be attended ...with a tone of either busy or wrong connection .Shame on our BSNL system.
My two numbers are[protected] and [protected]

Thankyou in advance

lalita sinha [protected]

Hello,

I've received a very important call on Friday 15 Oct 2010 to my landline[protected] and for my mobile [protected]. Now I am in USA and I need those numbers very urgently. Pls mail me with all the incoming call details, number on that day. It would help me a lot. My email is [protected]@yahoo.com

Thanks,

KIRANA M NADIGAR

hello
my landline no. is [protected].plese ditails of incoming calls of 06-04-11 wensday.this call is important in my life.please give me ditails in my email id [protected]@gmail.com or my cell no.[protected], [protected].please help me.

thanks,
jekins r patel

hello
my landline no. is [protected].plese ditails of incoming calls of 12-7-11.this call is very important .please give me ditails in my email id [protected]@gmail.com or my cell no.[protected], [protected].please help me. thanking you.

my landline no. is 27465390.please give me details on[protected] in my mobile no [protected], [protected].please help this very argent please please help me

hi,
My landline no. is[protected] please give me detail of[protected]. my email id [protected]@gmail.com and mobile no, is [protected]

Dear sir,

This is venkateshfrom C.S.Pura, Tumkur District, kanataka, My landline numb: [protected], and my customer id: [protected], andaccount numb: [protected], i requiredincoming call details on[protected] because i getting some unknown number calling and speeking some nonsence things with my wife and daughter, so please requesting to send incoming details to my mail id, my mail id [protected]@gmail.com and my contact number is [protected],

Thanking for your kind support,

expecting your valuable responce ASAP,

Thanks

Prepaid Mobile — PUK no not given

My ph no is [protected] of Shimla HP
I have locked my SIM by mistake i require my PUK no
I keep calling on shimla customer care but no response
Pls send my PUK no on [protected] or [protected]@rediffmail.com
thankx

my mob no is [protected] my moble no is blockes during setting of security code. to unlock the sim i need PUK no. Please send me PUK No on mobile No [protected]

I am Balabindar Singh my mobile no. is [protected] Rs. 220 recharged after that recharged Rs.13 gprs pack when I entered U.P my incoming & outgoing call blocked only sms working plz what is reason

BSNL GHAZIABAD U.P — DEAD

My phone No.[protected] is dead for last three days. So Please get it repaired soon.

Thanking you,

shashi singhal — land line telephone dead

my bsnl landline no 2640394 is lying dead for the last 14 days,complaint has already been booked with the deparment,telephone is still not in working condition,please put the telephone in working condition

my bsnl landline telephone is dead for almost 14 days, complaint has already been booked with your department but no result, my landline no is 2640394, get it in working condition at the earliest
shashi singhal

I fully agree with this. It is happening with me too. My BSNL no[protected] is located at Bharuch - Gujarat and I am not satisfied.

Dear Sir,

We would like to draw to your kind attention towards, my repeated follow-up for the connection of my new Broad Bend (Order release dtd. 15/09/2010 / PH No. 2689629).

Your repetitive is giving us fake promises. Though it has to get install in 7 days time. As the days are passing by your representative is giving me N number of fake promises.

I am also regularly follow-up with these Ph No.
[protected] GM Office
[protected]
[protected]
[protected]

Please treat the matter on urgent basis else I will withdraw my application for the Broad Bend connection and inform us accordingly at the earliest.


With regards,

Praveen Bankey
MIG-9, Sector-F,
Ayodhya Nagar, By Pas Road,
Bhopal-23 (M..P.)
Cell : [protected]

my plan changed to 900como plan but very very slow pls help me

send UNSUB KCRIC to 52906

BSNL — deactivation of subscription service

sir,
My mob no is[protected], request you to kindly deactivate unwanted subscription of FHM video service from wap.mauj .com. They r taking subscription charges even if the gprs sevice is cancelled and account balance now goes to minus value.kindly take necessery steps to deactivate the same.

with thanks
shine

sir,
My mob no is[protected], request you to kindly deactivate unwanted subscription of FHM video service from wap.mauj .com. They r taking subscription charges even if the gprs sevice is cancelled and account balance now goes to minus value.kindly take necessery steps to deactivate the same.

with thanks

BSNL , EAST GODAVARI ,AP — PHONE DEAD

OUR PHONE NO[protected] IS TOTALLY SILENT SINCE ONE WEEK. WE HAVE GIVEN COMPLAINT AND REMINDED THEM SEVERAL TIMES , BUT IT HAS NOT BEEN SET RIGHT TILL NOW.

LIC OFFICE, MORAMPUDI
[protected]

NAMASTE, sir our phone is not working. we think it is dead. our no is 2444576 at gunduvari street, rajahmundry. sir, please activate my phone as early as possible

your's subscriber
G.A.K.Sastry
9-30-4
GUNDUVARI STREET
RAJAHMUNDRY

sir, our phone number is[protected] we hav given a complaint in respet of dead of my phone on 30th october, 2010 in the office of tilak road. but no yet rectified till today. kindly take necessary action to restore my phone.

Dear Sir,

Sub; our land phone no 2420774 Kindly request for the new hand set .Because of the hand set problem

i requested please replace the instrument . I raised the compliant on firday 07-01/2011, Till time know one has been responsed .

Please kindly do the need full
your's subscriber
S g k murthy

my telephine no[protected] is dead for lost one week i have lodged a complaint but i die nt get any response in fact the phone was connected with brand baand

Sir
This is Sudha, our landline is not working from last 2 days i think its dead our landline no.[protected] at thadithota, SBI street, # 77-6-14Rajahmundry.So, plz take action as early as possible.

net sowl 2351763

.Sir
Our landline at the native place is not properly working for last 20 days. i think it is dead our landline no.[protected] at Lalacheruvu Rajahmundry.So, plz take action to solve the problem as early as possible.

Sir;
we have paid our landline bill today but no outgoing call is allowed by u please check it out urgently. our no: 2467686

Respected.

Sir,
Our hand set problem past from the few day please kindly replace with new instrument .OUR LAND PHONE NUMBER IS[protected]


Thanking u Sir

BSNL RAJAHMUNDRY — LANDLINE NOT WORKING

MY LAND LINE NO 2426602 IS DEAD FOR THE LAST TEN DAYS, INSPITE OF MAKING SEVERAL CALLS NO ACTION IS TAKEN TO RECTIFY THE FAULT.REQUSTING TO RECTIFY THE FAULT AND MAKE IT WORKING
SATYANARAYANARAO P

Our landline no. 2467817 has not been working for the past 1 month...Kindly restore.

Sir, our bsnl mobile connection [protected] is locked asking for pin no. pi. solve problem.send message to [protected]

Sir, our bsnl mobile connection [protected] is locked asking for pin no. pi. solve problem.send message to [protected]

my phone number[protected] dead the reason is due to non payment of previous bill but iuse to pay the phone bill through online only paid Rs.915/- on 04-12-15, receipt no.[protected], Transaction ID. FCDR[protected], a/c no.[protected]. Please activate my phone at the earliest

Our landline telephone number [protected]. On 26 Feb 2016, I paid an online bill payment of Rs. 679/- for the month of February 2016 against account number [protected] but this amount seems not taken into account and a fresh bill for the month of March 2016 of Rs. 1193/- is received. I request BSNL to check and advise the correct amount for payment. Bills department telephone No. [protected] nobody is responding to my several telephone calls.

Bharat Sanchar Nigam Limited — Telephone land line

The telephone is not working from the last week.One person came from your office on 19.7.2013 and just took our mobile no and went away to do he needful.But nothing done.Please get the telephone restored immediately.we are old people.Thank you

Myself is Bhupinder Singh.I am from ludhiana.I brought a BSNL mobile conection on dated 01/10/08.When i need the help of customer care executive regarding my complain they are not attend my call when they attend the call they always put it on hold or otherwise cut the call.when i visit BSNL exchange regarding that particuler issue they are not giving any response.Even the G.M of that branch MR. AGGARWAL behave very rudely and in such a abusing manner.They even said that his job is secure and challange me for any action.

Please look at this matter and take any suitable action...

My contact number is[protected] &[protected]

dear sir,
i have a postpaid bsnl connection my number being [protected].im so fed up with the services here.for a week now my sms are not getting cleared.sometimes they are not cleared for hours and sometimes never at all.i do not even know whom to approach.when i approach udhampur engineers from where everything is controlled they do listen very politely and are responsive but they are also claiming that there is no fault at their end.all the other subscribers at reasi here are also facing the same problem.may i request u sir to please look into the matter.ill be highly grateful to u.

regards
dhananjay

B.S.N.L. COMMUNICATION LTD. — LACK OF SERVICES

sir,

by this complaint i want to bring to your knowledge that im regular user of B.S.N.L. Pre - paid services but from so long time im facing very sever problem while communicating such as call drop,no proper voice from other side etc. This makes mental harassment to me every time while calling.

i request to please redress my complaint and if possible claim for compensation.

with regards,

sudhanshu dixit

I am not able to send sms on some national numbers.the GPRS is also not active.To register complaint,I am not even able to call 24365.Only incoming and outgoing was active but today my outgoing is also not working.

Dear Sir/Madam,
We would be a loyal customer of BSNL since last 20 Years but it’s regret to inform you that due to negligence of your local service team at Khatima (Uttaranchal) more than 150 customers are very annoyed & looking for second alternative for the Landline services.

We have informed local authority of BSNL to take the immediate action to resume the services but all in vain.

This is a Township o[censored]ttaranchal jal vidyut nigam (Lohiahead) where more than 200 subscribers is residing but due to poor services of BSNL more than 70% customer has already disconnected their BSNL landline connection & opted Reliance services.

BSNL mobile signal is also not available in this area so resident of this area is bound to opt competitors services.

You can verify the record in 2010, I hope landline services is disrupted for more than 250 days so due to negligence from local service team BSNL is making loss of crores of rupees every month, I hope the local BSNL team is doing wrong practices knowingly to make the profit to the competitors & making the personal gain.


Since nobody from BSNL team is bothering for the customer services that’s why share prices is going down & company is standing for the divestment to their share to the public/Private.

Please take it as a customer feedback & take immediate action to improve your services.

We are looking for a positive & favorable response immediately otherwise we have no option other than to make the legal complaint & will go to higher authorities (CM, Governor, PM)

Thanking you.

Regards
Rajkumar Singh s/o J.D Singh
Khatima powerhouse, Lohia head
Distt-Udham Singh Nagar
State-Uttaranchal

Mobile No-[protected]

Landline[protected]

Respected Sir,

We are a business concern situated at Deoghar & Madhupur in the name & style M/s Santosh Lal Gutgutia. We are subscriber of various services of your’s like Landline, Boardband, Mobile Postpaid & Prepaid, Data one (CDMA) internet services. We are a huge network in whole Jharkhand dealing in fertilizers H & T services and Buffer Stockiest of Fertilizers.

Our other units work in this area given below:

Bihar Industrial Corporation (Manufacturer of Porcelain Insulators)
Saga Pesticides ( Manufacturer of Pesticides)
Anmol Agrifarm Inputs Pvt. Ltd ( Manufacturer of Zinc Hepta Hydrate agriculture Grade)
Shaktiman Cement Co. ( Mini Cement Plant)
Overhead Line Insulator (Manufacturer of Porcelain Insulators )

We have a large network in whole Jharkhand to run our business smoothly and we are very much depended on BSNL service in various terms which is mention above.

We are very sorry to inform you that there is lack of communication and services in your offices, nobody took proper attention regarding complain. We want to put some points which are ignoring several times by your department like:

If boardband service goes down then we call the bsnl madhupur that broadband service or link is fail.

After regular payment of bills in cdma Data Service your department raises an outstanding amount from the first day of connection.

If Landline phone not working properly then after several calls nobody took proper attention regarding this.

We know that your service is totally base on technology and there is chances of faults in machine but we want to know is there anybody who took proper attention in this matter. Everybody says it is not my area of work and put the matter in hang and we face huge business loss.

Sir, please suggest us what should we do or where we can avail your service smoothly without any interruption and if case of failure of service, to whom we should contact for resolve the issue.

Our firm is giving approx Rs. 75,000/- revenue to your department every month.

Therefore, it is requested please look into the matter and do the needful.