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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 636

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C
CONTACTVJ
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsolicited calls and messages

Address:Bangalore, Karnataka

Dear Sir,

Please note that I am losing my peace and patience with unsolicited calls and text messages that keep on coming every day. I am receiving upto 25-30 unwanted SMS through various companies as advertisements for various products that I do not need. Also, I do not want to receive unsolicited calls from credit card/hotels/resorts/insurance callers etc. I had registered myself in the BSNL website so as not to receive...
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A
ankeet
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong balance deduction

Address:Nashik, Maharashtra

My mob: [protected]. I did complaint on 11th May for wrong deduction of balance near about 480 Rs. But till date i didn't got any responce from customer care also....
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R.K. MISRA
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

OUTGOING CALLS BARRED

Address:Angul, Odisha

MY OUT GOING CALLS ON MOBILE No. [protected] STAND BARRED FROM EVENING OF 13.05.10. ON QUERY FROM CUSTOMER CARE IT WAS INFORMED THAT I HAD NOT PAID MY LAST BILL. THE LAST BILL RECEIVED[protected] DT 01.04.10 AND THE SAME WAS PAID BY ME VIDE MR No. [protected] DT 21.04.10 FOR Rs.638.00. THE LAST DATE FOR PAYMENT WAS 22.04.10. THE E MAIL ADDRESS GIVEN ON THE BSNL WEBSITE ARE NOT WORKING NOR ANYONE ATTENDS THE TELEPHONE. I AM ATTACHING THE BILL...
+1 photos
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S
sunil chowdhury
from Hyderabad, Telangana
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lottery win

Address:Murshidabad, West Bengal

I win 700,000 pounds and company sent a E mail Id [protected]@hotmail.com but iam despair no result sent for me of this site....
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A
ashokgk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My landline number is not working from last few days:

Address:Nalgonda, Andhra Pradesh

My land line number is not working from last three day's, I have intimated many times to fix the permanent solution.

Please find my land line details and resolve the issue as early as possible.

Land line num ber:[protected]
Address: G. Chinna Hanumanthu
Village : Domal pally
Dis & Mondal : Nalgonda
Pin: 508244...
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Sandeep Pochhi
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation of service of Music Station ,GITA, MAHAVIR

Address:Yavatmal, Maharashtra

Music Station subscription,GITA SMS alart, MAHAVIR SMS alart has been activation my mobile [protected] without my knowledge. I want Deactivation these serives. I have contacted BSNL customer care who told me to call these service no which does not exist.

Kindly help me to deactivate these services.

Damodar Kadu
Yavatmal...
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KALPANA GOYAL
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ROOF TOP TOWER RENT

WE HAD GOT AN AGREEMENT WITH BSNL REGARDING ROOF TOP TOWER AND THE RENT WAS DECIDED TO BE 12000 PER MONTH WE PAID 10 % OF 3 YEARS RENT AS BUYING STAMP PAPERS IN FAVOUR OF BSNL. THE AGREEMENT WAS SIGNED BETWEEN SDE MOBILE PLANNING AND ME. AFTER 3 DAYS THE DGM BSNL CAME TO VISIT THAT PLACE AND SAID THAT THE ROOF IS NOT STRONG ENOUGH TO HOLD TOWER. I ASK DGM THAN WHY THE AGREEMENT WAS DONE BEFORE HE ASK ME FOR 1 LAC WHICH I REFUSED ITS ALMOST...
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K
karamrbl
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

THIRD (POOR) SERVICE AND NO ONE LISTEN THE COMPLAINT IN BSNL OFFICE.

Address:Bharuch, Gujarat

MY PHONE NO[protected] . I HAVE THE PROBLEM OF LOT OF VOICE DISTURBANCES AND UNABLE TO LISTEN VOICE AND ALONG WITH THIS BROADBAND IS DISCONNECTING ANY TIME DURING SERFING. I HAVE MADE COMPAINT TO MY EXCHANGE BUT NOT SOLVED, AGAIN I COMPLAINT TO JTO ( Mr. BHATT) BUT HE TOLD ME TO COMPAINT TO HIS LOCAL EXCHANGE SO COMPLAINT TO MAIN EXCHANGE BHARUCH CITY STILL NO ONE ASK ME ABOUT COMPLAINT, SO I EMAIL EVEN TO AHEMDABD GUJARAT OFFICE BY MAIL...
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N
njb
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline incoming calls details

Address:Rajkot, Gujarat

Respected Sir,
i had received important calls on 30th April 2010, 7th MAy and 9th May 2010.Can I please have the list of incoming calls on these days. It would be very kind of you.My landline number is[protected].
Thank You.

Yours Sincerely...
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josepharistotil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online top up cheating

Address:Virudhunagar, Tamil Nadu

Name : S.Muthu kumar, Mobile Number : [protected]

Yesterday i have top up my mobile through portal.bsnl.com

My Transaction ID : 17441056

BSNL complaint ID : [protected]

Till now i can't get my account topped up. I called BSNL customer care but they didn't give reasonable response to me.

What can i do now ?...
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rakeshsingh35793
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour and attitude show by Tech. Support & Customer Care Executive

Address:Dhenkanal, Odisha

Dear Sir/Madam,
I don't know if this complain would ever be noticed. But if you do please then I would be grateful. I am using [protected], which is registered in my Brothers name Ansuman Pattnaik. My name is Rakesh Singh. I am a new customer to 3G BSNL. I had requested for GPRS Activation as due to some reason I was not able access internet on my Samsung Star 3G (Model GT-S5603) set. I really found...
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Tiwari Ganesh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND MODOM MONEY AND DOING FROGED WITH ME FROM YOUR MARKETING PERSONNELS

Address:Uttar Pradesh

fromranjeet tiwari <[protected]@gmail.com>
[protected]@myway.in

dateWed, May 5, 2010 at 5:15 AM
subjectFwd: withdraw my connection
mailed-bygmail.com

hide details May 5 (10 days ago)


Dear Customer Care,
today discussion held with you execuive at 9.38AM no [protected], regarding my complain and related to my connection withdral, you ask me that my SETTOP BOX...
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khemrajchourasiya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE MY BSNL PHONE SET

Address:Indore, Madhya Pradesh

BSNL , INDORE
SIR
SUBJECT- PHONE SET CHANGE 2424739
MY HANDSET IS 10 YEAR OLD, AND MY AREA ONLY MY ONLY ONE CONECTION OF BSNL LADLINE,WIRE LINE IS VERY WEAK,AND OLD, EVERY TIME PHONE IS DEAD, LOT OF COMPLAIN BUT ONLU REPAIRE LINE, BUT I WANT CHANGE MY PHONE SET
IMMEDIATE OTHERWISE I CHANGE COMPANY,LIKE RELIANCE, AIRTEL, TATAWAKKY,
PLEASE IMEMEDIATE CHANGE PHONE SET
I WANT...
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gurdeepskss
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl telephone line

Address:Dibrugarh, Assam

This complain is send to you because the BSNL is not responding to my complain. our broadband connection is not working (Tel no[protected]. we gave the complain to the department but no response from thier side. they came to rectify the problem but dot not complete the problem. They are just blaming each other like the lineman who comes to check the line says there is a problem with the broadband signal and the broadband staff says it...
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saijatin
from Hosanagara, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lossed validity period

Address:West Godavari, Andhra Pradesh

Sir / Madam, i (K.Ravi Varma) purchase BSNL simcard through online bidding jul-09, my mobile no. is[protected].Recharge vennelaplus. Recently BSNL lanuched 3G services so i intrested that service enquiry Bhimavaram customer centre that service person telling send SMS M 3G120. i send SMS on 20/03/2010, reply message from 53733 "Your Request for 3G Conversion received. 3G Plan validity is 180 days.Migration back to 2G later will be only...
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develover
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Caller Tune charges

Address:Ahmedabad, Gujarat

Hi,
On 13th April, 2010 I had activated a caller tune from BSNL mobile services. After request sent they approved and deducted charges for PRBT which was Rs.49. Here actual charges Rs.37 but they deduct Rs.12 Extra after that I registered complaint regarding this on next day that is 14th April, 2010. But it didn't resolve so registered more complaint in whole month which were 25+ complaints. Still I got replied from CC executives...
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satishphone
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in shift of landline

Address:Bangalore, Karnataka

It has been 6 weeks since we requested for landline shifting from Old Madras Road to Cambridge Road in Bangalore. There has been no sign of anything moving. The frustating issue about this is knowing why it is not moving and nobody is doing anything about it.

1) Earlier occupant canceled his connection online while BSNL requires physical presence with surrender of phone and modem
2) Occupant refuses to come; BSNL refuses...
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vjsudan65
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SLOW SPEED & HIGH BILL

Address:Jammu and Kashmir

Sir/Madam, i have the connection of bsnl BROADBAND in jammu
with plan 299combo plan, my ph no. is [protected], the speed of my
internet is very slow for last two months and ph is disturbed, with so
many complaints to the customer care, before they didn,t pick up phone,
some time no reply in the working hrs, then on dtd 07/5/2010 i send mail
for complaint of speed and password for user account, till...
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Surendar
from Nizamabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe "GRANDMA TIPS" from the number 56505

Address:Andhra Pradesh

Dear sir,

My mobile number is [protected].
i have been the customer of BSNL mobile services since 5 years.These days(since 8 months)the service is reducing Rs.15/- every month under the name of "Grandma Tips" from the number 56505.

Hence i kindly request you to unsubscribe "GRANDMA TIPS" from the number 56505....
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arungupta
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non working of land line phone since last 15days

Address:Thane, Maharashtra

Sir,
My residential telephone is not working since 27/4/10 the complaint was registered at the no 198 and the docket no was 10009 the phone continued to be down since then almost 15 days are over and nearly 100 nos of phones are down in the area since then.
When so many phones are down it needs to be done on priority and attention needs to be paid.
KINDLY DO THE NEEDFUL AND LOOK INTO THE MATTER.

Regards,br...
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