Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Updated: Dec 5, 2025
Complaints 15978
Resolved
6090
Unresolved
9888
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Bharat Sanchar Nigam [BSNL] reviews & complaints page 636

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jayati
from Morjim, Goa
May 25, 2010
Resolved
Report
Copy
Resolved

Address: Kamrup Metropolitan, Assam

Sir/Madam,

My BSNL Landline phone number:[protected] has not been functional for the past 5 months. I have lodged several complaints at the number 198. After much delays and repeated requests to the SDO Punjabari(Phone number: [protected]) the dial tone had come but the phone was still cross connected with my neighbour. The most recent complaint was on 24 Feburary. For 3 months no action has been taken for the same inspite of repeated requests to the SDO Punjabari over phone and personally as well. It has come to the extent that the phone-calls are no more being answered by him. For three months we are just paying the bill for a dead landline phone and facing such harassment by the concerned authorities. We have called on the BSNL helpline number and have been given some other numbers which are never answered. We have tried to contact the Area Manager who is on leave most of the time. The Divisional Engineer([protected]) is unavailable whenever we call. We are sick and tired of the harassment and waste of precious time and money.

Kindly, look into the matter and do the needful. I hope this forum is not just for records.

Waiting in anticipation of required action.
Thanking you.
Aug 13, 2020
Complaint marked as Resolved 
I am fed up trying to get across bsnl call centre .I would request the mass never to take a broad band connection of bsnl, niether have a landland..I have two connections over 15years and i am suffering and unable to understand how to sort the issue..With my busy sechdule and travel I am unable to sort this out, One can keep dialing the entier day to complain and get the fingers number but the phone lines would never be attended ...with a tone of either busy or wrong connection .Shame on our BSNL system.
My two numbers are[protected] and [protected]

Thankyou in advance

lalita sinha [protected]
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nirmalamukund
    from Jammu, Jammu and Kashmir
    May 25, 2010
    Resolved
    Report
    Copy
    Resolved

    Address: Bangalore, Karnataka

    Hello,

    I've received a call on Saturday 22 May 2010 from Hyderabad. Pls provide me with all the incoming call details, number on that day. It would help me a lot. My number is[protected]. Pls help.

    Thanks,
    Nirmala
    Aug 13, 2020
    Complaint marked as Resolved 
    Hello,

    I've received a very important call on Friday 15 Oct 2010 to my landline[protected] and for my mobile [protected]. Now I am in USA and I need those numbers very urgently. Pls mail me with all the incoming call details, number on that day. It would help me a lot. My email is [protected]@yahoo.com

    Thanks,

    KIRANA M NADIGAR
    hello
    my landline no. is [protected].plese ditails of incoming calls of 06-04-11 wensday.this call is important in my life.please give me ditails in my email id [protected]@gmail.com or my cell no.[protected], [protected].please help me.

    thanks,
    jekins r patel
    hello
    my landline no. is [protected].plese ditails of incoming calls of 12-7-11.this call is very important .please give me ditails in my email id [protected]@gmail.com or my cell no.[protected], [protected].please help me. thanking you.
    my landline no. is 27465390.please give me details on[protected] in my mobile no [protected], [protected].please help this very argent please please help me
    hi,
    My landline no. is[protected] please give me detail of[protected]. my email id [protected]@gmail.com and mobile no, is [protected]
    Dear sir,

    This is venkateshfrom C.S.Pura, Tumkur District, kanataka, My landline numb: [protected], and my customer id: [protected], andaccount numb: [protected], i requiredincoming call details on[protected] because i getting some unknown number calling and speeking some nonsence things with my wife and daughter, so please requesting to send incoming details to my mail id, my mail id [protected]@gmail.com and my contact number is [protected],

    Thanking for your kind support,

    expecting your valuable responce ASAP,

    Thanks
    Helpful
    Found this helpful?
    6 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      neterhat
      from Delhi, Delhi
      May 24, 2010
      Resolved
      Report
      Copy
      Resolved

      Address: Pakur, Jharkhand

      Hi
      my mob no is [protected], my moble no is blockes during setting of security code. to unlock the sim i need PUK no. I called to customer care no [protected] and i received reply thay they will inform me soon but they have not given the time for that. since 5 days i am calling daily to them twice but I had not received any No from them. To custmer are executive replied in bad manner when I called by mob no [protected]. if this site is really works for complainers please give me some suggesions to register legal complain against BSNL prepaid service provider.
      Aug 13, 2020
      Complaint marked as Resolved 

      Prepaid Mobile — PUK no not given

      My ph no is [protected] of Shimla HP
      I have locked my SIM by mistake i require my PUK no
      I keep calling on shimla customer care but no response
      Pls send my PUK no on [protected] or [protected]@rediffmail.com
      thankx
      my mob no is [protected] my moble no is blockes during setting of security code. to unlock the sim i need PUK no. Please send me PUK No on mobile No [protected]
      I am Balabindar Singh my mobile no. is [protected] Rs. 220 recharged after that recharged Rs.13 gprs pack when I entered U.P my incoming & outgoing call blocked only sms working plz what is reason
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shivsharma
        from Delhi, Delhi
        May 24, 2010
        Report
        Copy

        Address: Ghaziabad, Uttar Pradesh

        WE REFER OUR COMPLAINT FOR TELEPHONE NO.[protected] IN WRITING DATED 21.05.10. AND OUR PERSONAL MEETINGS WITH THE SDO FOR RESTORATION OF SERVICES OF MY PHONE/INTERNET. tILL DATE NOTHING HAS BEEN DONE TO RESTORE THE SAME. WE ARE FED UP WITH THE SERVICES OF BSNL. ONLY FALSE PROMISES ARE MADE ON TV ETC OF BEST SERVICES BUT THEY ARE WORKING STILL IN THE RED TAPISM. PLEASE EITHER HELP US TO RESTORE OR GET THE SAME DISCONECTED AS WE CANNOT UNDERGO THE DAY TO DAY TORTURE IN THE PRESENCE OF STIFF COMPETITIVE MARKET.

        BSNL GHAZIABAD U.P — DEAD

        My phone No.[protected] is dead for last three days. So Please get it repaired soon.

        Thanking you,

        shashi singhal — land line telephone dead

        my bsnl landline no 2640394 is lying dead for the last 14 days,complaint has already been booked with the deparment,telephone is still not in working condition,please put the telephone in working condition
        my bsnl landline telephone is dead for almost 14 days, complaint has already been booked with your department but no result, my landline no is 2640394, get it in working condition at the earliest
        shashi singhal
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          datta81
          from Delhi, Delhi
          May 24, 2010
          Resolved
          Report
          Copy
          Resolved

          Address: Thane, Maharashtra

          Dear Sir,

          I am resident of Ambernath (E). My BSNL Telephone number with the broadband connection is[protected]. I want to inform you thet my Broadband connection has not been working properly since more than last three weeks. I have lodged compliant twice. The person from the BSNL office visited two times. Whenever the person comes the line was working properly. But after that, again the same problem appears with the error that the “Network connection is unpugged”. In nights, the connection does not happen only. My humble request is that the problem should be cleared as permanent solution.

          Please look in to the matter.

          Thanking you.

          Dattatray Shinde
          108, Siddhi Apartment
          Near Navre Nagar
          Ambernath (E) 421501
          Tel –[protected]
          Cell - [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          I fully agree with this. It is happening with me too. My BSNL no[protected] is located at Bharuch - Gujarat and I am not satisfied.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bittulokesh
            from Dehra Dun, Uttarakhand
            May 24, 2010
            Report
            Copy

            Address: Haridwar, Uttarakhand

            respected sir,
            my name is jai prakash singh .
            i have bsnl landline phone last 15 years.phone no is[protected] and i use b.s.n.l broadband service last 1 year 6 month.but last 3 months broadband service very poor about 5 to 10 minute disconnect link.and broadband running speed 44 to 85 kbps .but give me b.s.n.l unlemited plans 750.and its plan broadband speed 256 kbps.i compland bsnl lineman and s.d.o but no solusion.ask me bsnl officer bsnl system poor.broadband unlimited 750 plan running same poor conditation.so cut the
            b.s.n.l conection.i pay bill regularley but my money is lost.
            sir help me and repaire my broadband connection .
            thank you
            Dear Sir,

            We would like to draw to your kind attention towards, my repeated follow-up for the connection of my new Broad Bend (Order release dtd. 15/09/2010 / PH No. 2689629).

            Your repetitive is giving us fake promises. Though it has to get install in 7 days time. As the days are passing by your representative is giving me N number of fake promises.

            I am also regularly follow-up with these Ph No.
            [protected] GM Office
            [protected]
            [protected]
            [protected]

            Please treat the matter on urgent basis else I will withdraw my application for the Broad Bend connection and inform us accordingly at the earliest.


            With regards,

            Praveen Bankey
            MIG-9, Sector-F,
            Ayodhya Nagar, By Pas Road,
            Bhopal-23 (M..P.)
            Cell : [protected]
            my plan changed to 900como plan but very very slow pls help me
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              muthukumar r
              from Mumbai, Maharashtra
              May 22, 2010
              Resolved
              Report
              Copy
              Resolved

              Address: Coimbatore, Tamil Nadu

              Dear sir,

              I am going to telegram in daily..It's our job relater..Near bsnl branch ramanathapuram,coimbatore.But branch bsnl staff told contiues two weeks any time no networking,no eb.Go to coimbatore hand office(Telegram)..

              I am very absait(Abstill)...So sir u' ve process our complaint...Resolve all our consumer need

              Bsnl branch office address:bsnl,near eb office,ramanathapuram,coimbatore-641045.

              Thanks

              R.Muthukumar,
              #39/17,subbaiah devar street,
              Ramanathapuram,
              Coimbatore-641045.
              Ph:[protected].
              Aug 13, 2020
              Complaint marked as Resolved 
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                junejaaslam
                from Shamgarh, Madhya Pradesh
                May 22, 2010
                Report
                Copy

                Address: Gujarat

                I am from Bhuj (Kutch), My cell no is [protected]. I am getting daily sms from 52906. I paid for daily 1/- Rs for this services. I also called to Costumer care for 3 times, I also request to them. But till date (22/05/2010) service do not go to deactivate.

                Please help me,

                Aslam Juneja
                send UNSUB KCRIC to 52906
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dr. Ramesh Nirula
                  from Varanasi, Uttar Pradesh
                  May 22, 2010
                  Report
                  Copy

                  Address: Sonbhadra, Uttar Pradesh

                  Every month there is deduction of Rs. 20 on my postpaid BSNL mobile phone [protected] as membership of laughter club.
                  I wish to unsubscribe right from day one but the No. 1255535 never gets connected...always shows " NETWORK BUSY "
                  Please convey to them on my behalf so that I am saved from this wastful expenditure. I have never used this club service. They have befooled me as I simply clicked on their SMS once & got a message that I am registered.
                  PLEASE HELP ME.
                  Regards,
                  Dr. Ramesh Nirula
                  [protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    hemanthsasidharan
                    from Thiruvananthapuram, Kerala
                    May 22, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Thiruvananthapuram, Kerala

                    sir,

                    I am Hemanth, from trivandrum.I am using BSNL connection.Phone number

                    [protected].I have been irritated by BSNL. Before months I have purchased a

                    recharge coupon from attingal Anil agencies. But my bad luck Bsnl stopped the

                    393 recharge coupon. I returned the coupon to Anil agencies.Now months past

                    They denies to give back the money to me. Their plea was that BSNL does

                    not give money or coupons to their authorised franchisee. I also complaint this

                    matter to customer care through mail. They ended this matter by a telephone.

                    They also gave me a complaint number several times. But no use. For this coupon

                    i have already spent more than 550 rupees and my precious time.

                    Then i sent a mail to the nodal officer and also sent mail

                    to<[protected]@bsnl.co.in>. Are we public dumb and deaf that we are getting

                    tortured by BSNL /Anil agencies like this? Are there no man to

                    solve this problem? what are these executives doing there? In what area is the

                    government investing our tax as we are still denied of proper refund? We are not

                    expecting government to do wonders, atleast provide basic necessities of life?I

                    realy do think that my complaint is genuine as m paying tax on time.

                    Regards

                    Hemanth

                    [protected]
                    [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      4
                      4udimple
                      from New Delhi, Delhi
                      May 22, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Maharashtra

                      Sir, my mobile no is [protected] (BSNL Postpaid plan). I recieved a message from[protected] that i have been charged 30/- for using WAP SUBSCRIPTION SERVICE which i havnt activated. I request you to unsubscribe the service asap.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      BSNL — deactivation of subscription service

                      sir,
                      My mob no is[protected], request you to kindly deactivate unwanted subscription of FHM video service from wap.mauj .com. They r taking subscription charges even if the gprs sevice is cancelled and account balance now goes to minus value.kindly take necessery steps to deactivate the same.

                      with thanks
                      shine
                      sir,
                      My mob no is[protected], request you to kindly deactivate unwanted subscription of FHM video service from wap.mauj .com. They r taking subscription charges even if the gprs sevice is cancelled and account balance now goes to minus value.kindly take necessery steps to deactivate the same.

                      with thanks
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chandra prakash chakravarti
                        from Mumbai, Maharashtra
                        May 22, 2010
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Odisha

                        sir, I had recharged my BSNL NO [protected] by 11rs. sms pack( provides 1100 sms for 7 days) on 11/05/2010 which was valid till 18/05/2010. But only 110 sms I have done till 15/05, after that my main balance was deducted.soon after I have complained to bsnl (complain no 5395781). I was informed that it will o.k. soon. daily I have reminded BSNL about that problem but no positive response is there. sir, its neither the matter of only 11rs. nor of only one people. Its the matter of many people who is the customer of our public sector company bsnl. its costomer care picks up the call minimum after half an hour and without satisfying the customer disconnects the call. sir, if possible then please look into matter. its for whole India.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SCBEHERA
                          from Mumbai, Maharashtra
                          May 21, 2010
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: East Godavari, Andhra Pradesh

                          PHONE DEAD

                          OUR PHONE NO[protected] IS TOTALLY SILENT SINCE ONE WEEK. WE HAVE GIVEN COMPLAINT AND REMINDED THEM SEVERAL TIMES , BUT IT HAS NOT BEEN SET RIGHT TILL NOW.

                          LIC OFFICE, MORAMPUDI
                          [protected]...
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          BSNL , EAST GODAVARI ,AP — PHONE DEAD

                          OUR PHONE NO[protected] IS TOTALLY SILENT SINCE ONE WEEK. WE HAVE GIVEN COMPLAINT AND REMINDED THEM SEVERAL TIMES , BUT IT HAS NOT BEEN SET RIGHT TILL NOW.

                          LIC OFFICE, MORAMPUDI
                          [protected]
                          NAMASTE, sir our phone is not working. we think it is dead. our no is 2444576 at gunduvari street, rajahmundry. sir, please activate my phone as early as possible

                          your's subscriber
                          G.A.K.Sastry
                          9-30-4
                          GUNDUVARI STREET
                          RAJAHMUNDRY
                          sir, our phone number is[protected] we hav given a complaint in respet of dead of my phone on 30th october, 2010 in the office of tilak road. but no yet rectified till today. kindly take necessary action to restore my phone.
                          Dear Sir,

                          Sub; our land phone no 2420774 Kindly request for the new hand set .Because of the hand set problem

                          i requested please replace the instrument . I raised the compliant on firday 07-01/2011, Till time know one has been responsed .

                          Please kindly do the need full
                          your's subscriber
                          S g k murthy
                          my telephine no[protected] is dead for lost one week i have lodged a complaint but i die nt get any response in fact the phone was connected with brand baand
                          Sir
                          This is Sudha, our landline is not working from last 2 days i think its dead our landline no.[protected] at thadithota, SBI street, # 77-6-14Rajahmundry.So, plz take action as early as possible.
                          net sowl 2351763
                          .Sir
                          Our landline at the native place is not properly working for last 20 days. i think it is dead our landline no.[protected] at Lalacheruvu Rajahmundry.So, plz take action to solve the problem as early as possible.
                          Sir;
                          we have paid our landline bill today but no outgoing call is allowed by u please check it out urgently. our no: 2467686
                          Respected.

                          Sir,
                          Our hand set problem past from the few day please kindly replace with new instrument .OUR LAND PHONE NUMBER IS[protected]


                          Thanking u Sir

                          BSNL RAJAHMUNDRY — LANDLINE NOT WORKING

                          MY LAND LINE NO 2426602 IS DEAD FOR THE LAST TEN DAYS, INSPITE OF MAKING SEVERAL CALLS NO ACTION IS TAKEN TO RECTIFY THE FAULT.REQUSTING TO RECTIFY THE FAULT AND MAKE IT WORKING
                          SATYANARAYANARAO P
                          Our landline no. 2467817 has not been working for the past 1 month...Kindly restore.
                          Sir, our bsnl mobile connection [protected] is locked asking for pin no. pi. solve problem.send message to [protected]
                          Sir, our bsnl mobile connection [protected] is locked asking for pin no. pi. solve problem.send message to [protected]
                          my phone number[protected] dead the reason is due to non payment of previous bill but iuse to pay the phone bill through online only paid Rs.915/- on 04-12-15, receipt no.[protected], Transaction ID. FCDR[protected], a/c no.[protected]. Please activate my phone at the earliest
                          Our landline telephone number [protected]. On 26 Feb 2016, I paid an online bill payment of Rs. 679/- for the month of February 2016 against account number [protected] but this amount seems not taken into account and a fresh bill for the month of March 2016 of Rs. 1193/- is received. I request BSNL to check and advise the correct amount for payment. Bills department telephone No. [protected] nobody is responding to my several telephone calls.
                          Helpful
                          Found this helpful?
                          16 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            BINA GOEL
                            from Jaipur, Rajasthan
                            May 21, 2010
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Uttar Pradesh

                            I AM HAVING LAND LINE CONNECTION OF BSNL I HAVE CONVERTED THE BILLING OPTION FROM LIMITED USE OF BROADBAND TO UNLIMITED USE OF INTERNET BROADBAND BUT WHEN WE HAVE RECEIVED THE BILL WE NOTED THAT UNDULY HEAVY CHARGES HAS BEEN LOADED ON THE BILL . WHILE MAKING THE ENQUIRY AT BENAJHABAR THEY ADVICED TO GO PROAD OFFICE. WHEN WE CONTACTED TO P ROAD OFFICE THEY SENT BACK TO BENAJHABAR OFFICE . WEHN WE AGAIN CONTACTED THE BENAJHABER OFFICE THEY FAILED TO EXPLAIN THE CHARGES LOADED ON THE BILL AND TOLD THAT ALL THE CHARGES ARE CORRECT.

                            MY DETATAILS ARE AS UNDER
                            NAME : BINA GOEL
                            PH NO: 2521071


                            PLEASE ADVISE WHAT TO DO IN THIS MATTER
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              bluelion04
                              from Dumka, Jharkhand
                              May 21, 2010
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Dhanbad, Jharkhand

                              I want to draw your attention about the poor service provided by the BSNL sancharnet internet
                              dial-up service.It's more than 2 months now that the internet service is out of order here in
                              Dhanbad,Jharkhand and no steps has been taken to resume the service despite repeated complaints
                              from the subscribers like me here in Dhanbad.

                              I've met the internet in charge officer, even given a complaint letter to the General
                              manager's office at Dhanbad, but without any result.Also I have e-mailed to the customer care
                              in the Delhi office, but none of them bothered to respond, leave alone fix the problem to resume the
                              the internet service.

                              BSNL has not closed the Sancharnet dial-up internet service and in their Sancharnet website,
                              they claim that it's their most popular and widely used internet service,yet strangely enough
                              it seems that they are making no effort to resume the internet service here in Dhanbad.

                              I request you to please make contact to the BSNL officials to aware them about this problem so
                              that the problem can be fixed and we in Dhanbad(Jharkhand) can get access to the dial-up
                              internet connection.


                              MY details are as follows -

                              Name - N I L A N J A N S I N H A

                              PHONE[protected], [protected]

                              CITY - DHANBAD

                              ADDRESS- NILANJAN SINHA,C/O SRI T.K.SINHA
                              PROFESSOR COLONY, CHIRAGORA
                              DHANBAD,JHARKHAND, PIN 826001

                              e-mail - [protected]@yahoo.com
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Bharat Sanchar Nigam Limited — Telephone land line

                              The telephone is not working from the last week.One person came from your office on 19.7.2013 and just took our mobile no and went away to do he needful.But nothing done.Please get the telephone restored immediately.we are old people.Thank you
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                ads295
                                from Rajkot, Gujarat
                                May 20, 2010
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Gujarat

                                I have opened a new Idea postpaid connection, starting with the numbers "79", their new series. A friend of mine uses a BSNL postpaid connection. However, when she tries to call me, she always gets a message saying "All lines on this route are busy". When she sends me a text message, she actually gets a positive delivery report! Even when I have got nothing on my phone! I called up the Idea helpline and informed them of this problem I was facing. They said they didn't have any problems on their side. My friend called the BSNL helpline number many times. First, they admitted they were having a technical snag and that they were trying to fix it as soon as possible. After a few more calls, the man on the helpline said, "This problem will get solved only after Idea forms a collaboration with BSNL." I have no idea what he is talking about, and meanwhile, the problem persists.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  jeewan
                                  from Jalandhar, Punjab
                                  May 20, 2010
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ludhiana, Punjab

                                  Dear sir,
                                  My mobile no is [protected] of bsnl in the name of jeewan kumar of ludhiana(Punjab).I have continue problem of the cell like disconnected in the time of incoming & outgoing ,range are not covered in the
                                  office, room etc.
                                  you are requested, solve the same problem for the future
                                  Thanks ,
                                  Jeewan Kumar Acctt.
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Myself is Bhupinder Singh.I am from ludhiana.I brought a BSNL mobile conection on dated 01/10/08.When i need the help of customer care executive regarding my complain they are not attend my call when they attend the call they always put it on hold or otherwise cut the call.when i visit BSNL exchange regarding that particuler issue they are not giving any response.Even the G.M of that branch MR. AGGARWAL behave very rudely and in such a abusing manner.They even said that his job is secure and challange me for any action.

                                  Please look at this matter and take any suitable action...

                                  My contact number is[protected] &[protected]
                                  dear sir,
                                  i have a postpaid bsnl connection my number being [protected].im so fed up with the services here.for a week now my sms are not getting cleared.sometimes they are not cleared for hours and sometimes never at all.i do not even know whom to approach.when i approach udhampur engineers from where everything is controlled they do listen very politely and are responsive but they are also claiming that there is no fault at their end.all the other subscribers at reasi here are also facing the same problem.may i request u sir to please look into the matter.ill be highly grateful to u.

                                  regards
                                  dhananjay

                                  B.S.N.L. COMMUNICATION LTD. — LACK OF SERVICES

                                  sir,

                                  by this complaint i want to bring to your knowledge that im regular user of B.S.N.L. Pre - paid services but from so long time im facing very sever problem while communicating such as call drop,no proper voice from other side etc. This makes mental harassment to me every time while calling.

                                  i request to please redress my complaint and if possible claim for compensation.

                                  with regards,

                                  sudhanshu dixit
                                  I am not able to send sms on some national numbers.the GPRS is also not active.To register complaint,I am not even able to call 24365.Only incoming and outgoing was active but today my outgoing is also not working.
                                  Dear Sir/Madam,
                                  We would be a loyal customer of BSNL since last 20 Years but it’s regret to inform you that due to negligence of your local service team at Khatima (Uttaranchal) more than 150 customers are very annoyed & looking for second alternative for the Landline services.

                                  We have informed local authority of BSNL to take the immediate action to resume the services but all in vain.

                                  This is a Township o[censored]ttaranchal jal vidyut nigam (Lohiahead) where more than 200 subscribers is residing but due to poor services of BSNL more than 70% customer has already disconnected their BSNL landline connection & opted Reliance services.

                                  BSNL mobile signal is also not available in this area so resident of this area is bound to opt competitors services.

                                  You can verify the record in 2010, I hope landline services is disrupted for more than 250 days so due to negligence from local service team BSNL is making loss of crores of rupees every month, I hope the local BSNL team is doing wrong practices knowingly to make the profit to the competitors & making the personal gain.


                                  Since nobody from BSNL team is bothering for the customer services that’s why share prices is going down & company is standing for the divestment to their share to the public/Private.

                                  Please take it as a customer feedback & take immediate action to improve your services.

                                  We are looking for a positive & favorable response immediately otherwise we have no option other than to make the legal complaint & will go to higher authorities (CM, Governor, PM)

                                  Thanking you.

                                  Regards
                                  Rajkumar Singh s/o J.D Singh
                                  Khatima powerhouse, Lohia head
                                  Distt-Udham Singh Nagar
                                  State-Uttaranchal

                                  Mobile No-[protected]

                                  Landline[protected]
                                  Respected Sir,

                                  We are a business concern situated at Deoghar & Madhupur in the name & style M/s Santosh Lal Gutgutia. We are subscriber of various services of your’s like Landline, Boardband, Mobile Postpaid & Prepaid, Data one (CDMA) internet services. We are a huge network in whole Jharkhand dealing in fertilizers H & T services and Buffer Stockiest of Fertilizers.

                                  Our other units work in this area given below:

                                  Bihar Industrial Corporation (Manufacturer of Porcelain Insulators)
                                  Saga Pesticides ( Manufacturer of Pesticides)
                                  Anmol Agrifarm Inputs Pvt. Ltd ( Manufacturer of Zinc Hepta Hydrate agriculture Grade)
                                  Shaktiman Cement Co. ( Mini Cement Plant)
                                  Overhead Line Insulator (Manufacturer of Porcelain Insulators )

                                  We have a large network in whole Jharkhand to run our business smoothly and we are very much depended on BSNL service in various terms which is mention above.

                                  We are very sorry to inform you that there is lack of communication and services in your offices, nobody took proper attention regarding complain. We want to put some points which are ignoring several times by your department like:

                                  If boardband service goes down then we call the bsnl madhupur that broadband service or link is fail.

                                  After regular payment of bills in cdma Data Service your department raises an outstanding amount from the first day of connection.

                                  If Landline phone not working properly then after several calls nobody took proper attention regarding this.

                                  We know that your service is totally base on technology and there is chances of faults in machine but we want to know is there anybody who took proper attention in this matter. Everybody says it is not my area of work and put the matter in hang and we face huge business loss.

                                  Sir, please suggest us what should we do or where we can avail your service smoothly without any interruption and if case of failure of service, to whom we should contact for resolve the issue.

                                  Our firm is giving approx Rs. 75,000/- revenue to your department every month.

                                  Therefore, it is requested please look into the matter and do the needful.
                                  Helpful
                                  Found this helpful?
                                  6 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arungutgutia
                                    from Delhi, Delhi
                                    May 20, 2010
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Deoghar, Jharkhand

                                    We are a business group deals with various types of products and services in madhupur and deoghar. We are fully depended on BSNL Service. We have several connections of Cell one, Excel, Land Line, Broadband, Data Card etc for running our smooth business communication. But now a days we are suffer from very poor service and link at our area and no body in this connection including madhupur & deoghar telephone exchange give us satisfactory news that how long the problems stands and when it is ends..

                                    Because of this we are face huge business loss and in less communication status. Please Suggest us what will we do ?

                                    For M/s Santosh Lal Gutgutia
                                    Mdhupur - Deoghar

                                    Bunty
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      manish1986
                                      from Chandigarh, Chandigarh
                                      May 19, 2010
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Kota, Rajasthan

                                      dear sir
                                      namaskar mera naam manish mandawat h
                                      mene 18/05/2010 ko kota bsnl offic se ek data card kharida tha
                                      per wo card abhi tak bhi start nahi hua h
                                      jabki me is vishye me shabi bsnl office walo ko avgat karwa chuka hu
                                      or is ki complen bhi kawa chuka hu jiska no h e[protected]
                                      par abhi tak bhi mera ye data card start nahu hua h jis karan muje roj parshani ho rahi h
                                      me bsnl ke kaichar kat chuka hu

                                      my co no. [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      I have faced the same problem with Teracom LW272 usb data card. Though BSNL in their site demanded the "DATA SPEED" of this kind of modem as "3.6MBPS", while connecting the same in the internet it shows "Max Received Speed 48KBps". I have given the complain to BSNL customer care, but they were not able to give any solution. I have written a mail to Teracom sales department, but still now they are silent.

                                      Is there any solution of this problem? Otherwise stop making us fool.

                                      Anupam Basak
                                      Joda - 758034
                                      Dist: Keonjhar
                                      Orissa

                                      [protected]@hotmail.com
                                      Hi, I am Janeesh from Bangalore, I am also facing the same problem, But i think it is the problem of the interface software, you please check what is your actual download speed, for me it crosses 1 MBPS some times. But unfortunately the interface software doesnot show it. When i purchased it, for the first day it showed 800 KB/S but the second day onwards 48 KB/S is the maximum speed shown. I m pretty sure the actual speed is much better, but only thing, it flexuates very badly, may be because of the distance from the tower. You please check your actual speed by downloading something from a server, where there is no restrictions for the speed or go to www.speedtest.net.

                                      Regards,
                                      Janeesh
                                      Bangalore
                                      my name is k.s.surendra babu, from chennai.
                                      i have purchased one 3g data card at chennai nsc bose road bsnl office on 20th sept 2010.still it is not connecting.i forwarded complaint to chennai r.k.nagar office on 21st, 22nd and 23rd i.e., today by feed back.still no reply from anybody.today my person visited nsc bose road office reg this issue.but the person who was sitting in the seat is not at all caring our feelings, was also said some careless reply.by keeping faith on bsnl and also as a govt dept concern prepared to purchase by skipping private data card offers.
                                      regarding this issue iam facing loss of biz and metal torture.

                                      rgds
                                      kssb
                                      BSNL 3G USB Datacard LW272 Driver Download
                                      http://www.ziddu.com/download/13471068/BSNL3GUSBDataCardLW272Driver.rar.html

                                      IDM 6.05 full cracked download
                                      http://www.ziddu.com/download/13738147/IDM6.05fullcracked.rar.html
                                      yeh bsnl 3g data card only gives max receiving speed of 48 Kbps..i think bsnl have fooled us..In the data card it is printed 3.6 Mbps but it only gives 48 Kbps...what a shame..i think other service providers are much better than them..

                                      can anyone tell me if i use other service providers like airtel, vodafone or aircel can i get receiving speed greater than 48 Kbps??????
                                      Helpful
                                      Found this helpful?
                                      5 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        sreejithp7388
                                        from Bengaluru, Karnataka
                                        May 19, 2010
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Kozhikode, Kerala

                                        sir,
                                        I have taken my bsnl broad band connection last year. the connection is in my fathers name (Gopalan p). THE PH NO IS[protected]. under pantheerankavu exchange. there was no problems at starting.
                                        But now I am not getting a consistent connection and is disconnecting almost every 5minutes. me complainted it around 6time to the exchange but not rectified yet.
                                        the jdo of pantheerankavu exchange is nw saying , my home is almost 4kms from exchange and the problem will exist as such . the only option in his openion is to disconnect the service. i dont know then why they give me a connection like this if there is a problem like this due to distance. and also i dont know how my net worked properly till this complaint if the distance is a problem.
                                        i dont know what to do for rectifying the problem now.
                                        so please help
                                        thanks and regards
                                        sreejith p
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit