[Resolved]  Karbonn Mobiles — Warranty Service not done for more than 3 weeks

Dear Sir, I have purchased this phone (Karbonn KC 441) from M/s Vasavi Communications, Velachery, Chennai on 8th April 2009. From 10th Nov 2009, the phone was not getting charged. I was directed by the seller to contact Accel Frontline in Greams Road for Warranty Service, who duly declined and informed that he is no more the authorised service centre for Karbonn mobiles. I again went to the seller and insisted that they take the mobile and get it repaired on 28/11/2009. And the promised delivery date was 2nd Dec 2009. Since then each day was passing and there was no sign of delivery. I have been diligently following up with then every day for the past 5 days. Today, when I contacted the seller, their rep happened to be at Karbonn authorised service point at Choolaimedu. He gave the phone to the service person who said that it will take 10 more days as he has to send it to Delhi for repairs. Now I am really annoyed about the whole episode - I do not have my phone for the last 3 weeks and I have to wait for 10 days more !!! The service person was insensitive to any of my queries and requests and kept repeating the same thing. Now I rue my decision of going in for Karbonn as suggested by one of my friends. But now, as I am already into it having purchased this mobile, I am wondering what to do. The Karbonn site for registering complaints is not working. No other support available whatsoever from the company.

Kanakaraj
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Aug 14, 2020
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my cell phone was offf & but not on ing pls tell me where is the service center
Dear Sir, I have purchased this phone (Karbonn K 1212) from NANO MOBILES Menaka, Ernakulam, Kerala on 21th Sep 2010. From 10th Jan 2010, the phone was not working (Touch is not working ) . I was directed by the seller to contactGallexy services, Second floor, Erumbayil complex, Ernakulam, for Warranty Service, who duly declined and informed that he is no more the authorised service centre for Karbonn mobiles. I again went to the seller and insisted that they take the mobile and get it repaired on 15/01/2011. And the promised delivery date was 01 Feb 2011. Since then each day was passing and there was no sign of delivery. I have been diligently following up with then every day for the past 21 days. Today, when I contacted the seller, their rep happened to be at Karbonn authorised service point at Palarivettam . He gave the phone to the service person who said that it will take 10 more days as he has to send it to Delhi for repairs. Now I am really annoyed about the whole episode - I do not have my phone for the last 3 weeks and I have to wait for 10 days more !!! The service person was insensitive to any of my queries and requests and kept repeating the same thing. Now I rue my decision of going in for Karbonn as suggested by one of my friends. But now, as I am already into it having purchased this mobile, I am wondering what to do. The Karbonn site for registering complaints is not working. No other support available whatsoever from the company.

from,
Sooraj R
6 Med Arty Regiment
c/o 56 APO
PH; [protected]
Mob [protected]
bought a Karbonn Mobile (Model K445) from Big C (Panjagutta, Hyderabad) on 18th Oct, 2009. After bringing it home, I kept it for charging. But even after 2 to 3 hours of charging, the phone did not get charged fully. The phone had a poor battery back up of only 2 hours. When I approached Big...

Karbonn Mobiles — Service very poor

Dear Sir,

Myself Munna Chauhan one of your mobile customer. I have purchased 3 months back your brand name mobile i.e. Carbon Mobile.

Model: KD10
IMED -[protected]/[protected]

Problem during 3 months:
1) Hanging problem for few days.
2) After hanging mobile become switched off.
3) One day mobile become permanently switched OFF mode.

Then I have given to repair dated 11/04/2011 your authorized service center i.e. AXE COMMUNICATION. Computerized mobile repairing & authorized service center, 371/1, Shastry Colony, Old main Market, Faridabad near Mulch and Medical Center. Service center member informed me till he is not received mobile from your side; even he has no any date for receiving my mobile. I am suffering lot due to become your customer. Either refund my money or replace new mobile if it is not repairable because right now I don’t have any mobile for my communication. Try to understand my problem.

Best Regards
Munna Chauhan
[protected]
I am suffering lot due to taking corbonn mobile.

Karbonn Mobiles — camera complaint

Dear sir
my mobile model no karbonn k19. camera is not working.iam giving the mobile in service point.parts is not avlbl. pls take the complaint.


complaint time three months


thanking you sir

p.s.v kishore ph [protected]

eluru
iam not staisfied for karbonn mobiles &service points.
Karbonn K1212 touch is not working, can u plz suggest the solution
dear frriends please dont buy any karbonn mobile handsets they are not giving after sales service one of the worst mobiles in India
I fedup with your kottayam service centre because my mobile give to repairing in your ktm service centre on 4th august (Recipt no:6718, Name:Geethesh) they will cannot repair my mobile, so many time i call your service centre at that time he cannot give the convence reason i hope you will solve my problems
Mob:[protected]

Karbonn Mobiles — TRACKPAD REPLACING ISSUES

DEAR SIR,
I HAVE ON KARBONN K 30 MOBILE WITH ME . BUT ITS TRACK PAD IS NOT WORKING BUTU WHEN I WENT TO THE SHOP FROM WHERE I HAD PURCHASED IT THEY GAVE ME SERVICE CENTER ADDREE BUT SERVICE CENTER WAS CLOSED AND THEY TOLD ME THAT SPARE PARTS ARE NOT AVAILABLE...PLZ TELL ME WHAT SHOULD I DO OR SHOULD I FILE A CASE AGAINST KARBONN COMPANY?

karbonn KT51 — Touch pad not working

I have purchased Karbonn KT51 in April 2012 but its touch is not working since last 15 days please help....

Karbonn Mobiles — mobile sms

though i haven't register my mobile no.[protected],i receive sms from VM - PNBSMS .. please tell me the reason why that msg comes?
HI THERE,

I HAVE BROUGHT THE PRODUCT OF KARBON CALLED TITAANIUM S5 ON 09/09/13. SOON WITHIN 1 MONTH I HAD BEEN INFORMED BY SERVICE CENTER THAT ITS SCREEN TOUCH HAS GONE. HE SENT MY MOBILE TO COMPANY ON 01/10/2013 AND I HAD BEEN TOLD THAT I WOULD RECEIVE IT WITHIN 15-20 DAYS.I HAVE NOT RECEIVED IT TILL NOW.THIS IS SO CARELESS ACT BY A KNOWN COMPANY.I DON'T GET WHAT THE HECK ARE THEY DOING WITH MY MOBILE.I WOULD LIKE TO SAY THAT BECAUSE OF THERE SUCH ATTITUDE, I REGREAT ON BUYING THEIR PRODUCT.

ANYWAY IF I WILL NOT GET MY MOBILE SOON BACK. I WILL CLAIM MY INSURANCE AND I WILL BRING SAMSUNG GRAND WHICH IS A COOL MOBILE TO HAVE...

""" KARBON MOBILE REALLY SUCKS AND I WOULD RECOMMEND NOT TO BUY KARBON MOBILES... """

Karbonn Mobiles — extra charges

dear sir/mam i will inform you that yesterday i will given my karbonn a7 mobile to your service centre kolkata parnasree pally and the service charge 2000 rupees just for the volume key and power key and charging pin pls take the legal action against this service centre

Karbonn Mobiles — battery problem

I have carbon mobile. I was bought in April 2013, The battery is disturbed. I went to a service center and He explained that the battery is not and I can not find the battery in the market, Please help I am greatly bothered. Make me a new battery Available please...
poor

Karbonn Mobiles — Very bad product and service both

I have purchased Carbon A2+ mobile in June 2013 and in the same month charging slot has come out. Got it repaired 4-5 times and then also it works for 2-3 days only. There is no solution. When we call customer care nobody listen. I am fed from this product. Regards Balbir [protected]

Karbonn Mobiles — Service centre gives no response

I have given a Karbonn A20 to one of there authorized as my phone was not getting any network, JOB Sheet #KJASPMH352913K5005, This was done on September 30th 2013 and till now i have not got my phone back, Its been, Every time i go to service centre they tell me come after next 10 days

Karbonn Mobiles — About Service

Dear Sir, Call Number KJASPMH306314K2777 Call Date[protected] Pop Date[protected] Problem - Dead Till Date I Have Not Received My Mobile How Many Days I M Waiting ? This Is U R Service ? You Are Submit Your Mobile If Any Service Center Then Are You Waiting ? What About Thing This Service ? .

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    Karbonn Mobiles Phone
    +91 98 3114 2413 [Delhi]
    +91 80 4089 4888 [Bangalore]
    +91 88 0089 8828
    Karbonn Mobiles Address
    D-170, Okhla Industrial Area, Phase-1, New Delhi, Delhi, India - 110020
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